i'm quite confused by the low ratings!! i've been at abc vision since i was an actual child (9yrs…read moreold) and am now in my 20s and dr. ward and her team having jumped through the most insane hurdles to support my eye health. dr. cha is also quite nice, much quieter but very nerdy in the sense that you feel in good hands. i'm biased, but start your family here early, form a good relationship, and you won't be disappointed!

Worse place to get glasses, the workers where rude the prices are outrageous best take your money…read moreelsewhere.

My husband, son and I have all gone here since we moved to Sherwood about 1 1/2 yrs ago. Honestly,…read moreI'm surprised by the poor reviews. The staff is super helpful and friendly. The eye Dr is very thorough and seems to know what she's doing. Also, glasses options are good and stylish. Appointments are easy to make and they are open normal hours, easy to access. The only reason for docking 1 star is that both my son and husband received a slightly different pair of eyeglasses on one occasion (difference between bifocal/normal and progressive/reading). When brought up, they offered to make it right. I'll just be sure to double check the final order next time.

My daughter drove herself to an appointment for an eye exam and to get glasses with them. It went…read morewell enough other than when it came time to get the glasses. A staff member was with her the entire time choosing the glasses which I guess is good in a way, but made her feel pressured not to take too much of their time when selecting the glasses, and she ended up choosing a pair that she found she did not like when they arrived. The largest issue is the price. The final bill for the glasses (not including the exam) was $715 (which luckily we had insurance that paid $478 of it). They did not inform her that she could buy glasses somewhere else, and she thought she needed to buy from them because they did the exam. After finding she did not like the glasses, she asked if they could do anything like maybe exchange the frames for a different style, but they said there was nothing they could do. So we ended up going to Costco to get another pair. She likes them much more, and they only cost $129 (would have been free with insurance, but was not covered since a pair had already been bought)

Dr. Bury is the best!…read more I walked in, not having been able to see correctly for several years, and walked out in an hour with a proper diagnosis and correct contact lenses. The gift of sight is priceless. I was able to see the stars clearly for the first time in years. All the staff are very friendly and helpful.

Everything about my son's visit was top notch. I REALLY appreciate how the doctor told him she…read morewasn't going to prescribe glasses for his far-sightedness (really minimal) if he'd just put them in a drawer & never wear them. She was thorough yet sensible. Love it.

Very clean and comfortable waiting area. Very friendly staff and Dr Roland was great! He was…read moreextremely knowledgeable and took time to answer all of my questions. He explained things very well. I trust my eye exam. Everyone had a great sense of humor there, which made it fun. I would definitely recommend them. Interesting note - apparently all of the ophthalmologists and surgeons have left this location for another in, I believe, Tualatin. Dr Roland is the only optometrist still here.

The front staff people are terrible! I mean terrible. I register as a new patient, get an appt…read morebooked a month out, then receive a call a week before my appt with the person needing to leave a message but didn't leave a reason why for the call or their name so I could ask for the right person when I call back & no 1 knew what the message was about because no notes under my profile! So I arrive to my appointment only to cxl it because they wanted to tell me my insurance was out of network so I'd need to pay out of pocket!! Wtf!! That's an important message to make sure the patient gets! The entire process at the LO location is a shit show: from making the appointment to arriving!

Both my wife and step-son had eye appointment here. The guy at the front desk was great, and was…read moreextremely helpful. The doctor appears to be a little ruff around the edges but it just a doctor who is about getting the eye appointment taken care of and next to his next appointment. Was extremely thorough and helpful especially with my step-son who can be a little challenging to work with when he in his story telling mode. If you're looking for a doctor who is direct and down to business this is the guy for you. If you want someone who is going to be empathetic toward your feelings and make you feel happy go luckily this doctor isn't for you. I would recommend this doctor to anyone.

I found this office as it was close to my job. I made an appointment and was able to get in the…read morenext day. Dr. Baker was nice and direct. Very professional. He answered all my questions and even helped with my frames. He also gave me a clear understanding on astigmatism. I would recommend him, and would visit here again.

Super friendly and full service eye care with a great selection of frames. Convenient location too!read more

Dr. Amra Softic is a jewel. I scheduled an appointment for a regular exam and she recognized that…read moreone of my eyes was in extreme distress. She went the extra two miles to diagnose and treat me. She's kind, smart and unrelenting in her pursuit of excellence.

I'm retired military. WVC for some reason stopped being in network with my vision insurance…read more I miss WVC so much!!! I have gone to two other places, and they don't compare not even close to Wilsonville Vision Center (WVC). WVC was / is Family :) I hope that WVC once again becomes in network with AETNA VISION EYE MED. Very respectfully, Carlos R Muñoz USN Retired / Wounded Warrior MBA

I was informed that Dr. Christianson arbitrarily refused to send my glasses when they knew I did…read morenot live nearby and I was planning to leave the country asap. Despite trying in vain to connect with him on our shared military service and church membership, he somehow gets to decide how I should spend my money? I can't have overnight shipping but I can have 2-day shipping so I'll miss my flight... because why?? His optometrist rudely would not answer but cut me off to dictate me "she was not going to argue about it!" Um, it's a basic everyday transaction. You fill out the shipping slip the exact same way except you check the overnight box and charge me accordingly. It would cost me hundreds more to stay longer than necessary just because an eye doctor needs to draw a line in the sand about the cost of inflation? It's my extra $15 dollars buddy. I can not eat out one meal for the ability to see clearly for a couple years. Sheesh! Perhaps they should have told me that when I made the appointment, you think!? Then I wouldn't have made special arrangements so that I could get glasses in time. Instead they chose to waste the money I spent on an Uber to go to and from the appointment, the hours of my time in exam and choosing frames, and holding the money I put down on the order, for naught. Not to mention the weeks wasted that I would have been able to get my exam and glasses from a legitimate business. His optometrist was more interested in a show of power to dictate this bizarre twilight zone to me than fulfilling a simple ordinary everyday business transaction. Utterly dumbfounding. I'm stuck with non-prescription shades and no glasses. Why?! What the bejeezus is wrong with this place?! Lots of other options in town. Be warned.

Great service and care by Nicole! She was so helpful, patient, and knowledgeable as I chose new…read moreframes. I would highly recommend her! JS

Been waiting 8 months for a pair of glasses. Their lab can't get it right. Eyestyles staff used to…read morebe great but things have changed. Now they are unresponsive and unhelpful. They have my money, I don't have glasses I can wear for at most, 15 min, before they cause eye strain and headache.

Family of 6 well taken care of by Dr. Keeley and Dr. Carkner!…read moreAlways on time, easy communications, informative and thorough exam, kind staff, lots of options for glasses. Can't recommend them enough !

The staff at the clinic made sure we were taken care of!! The whole process from start to finish…read morewas easy and pleasant. Thank you for being an awesome team and getting my teenager taken care of.

Sadly, this place has gone completely down hill. I was a long time client, and appreciated the care…read moreI received years back. I should have left time before last when the tech did my whole entire exam because the doctor was too busy to do it. My bad. I went again on October 4th, saw a floating doctor that was filling in for another on maternity leave, who by the way was great and I will likely be going to the clinic she regularly works at-not affiliated with Lenza. I have called repeatedly in the last 5 days to ask if my glasses are ready as I was told standard 2 weeks. I left two messages-no call back. I am no longer living close to the location and happened to be passing yesterday, so I stopped. Signs on the door that they are closed, call the Newberg office if you need assistance. Called that location, no answer, left a message, no reply. The store front in Wilsonville's hours on the door now say 3:00-6:00 Monday. I then called before 6:00, no answer. All I want is some customer service for the $350 glasses I ordered 2.5 weeks ago. A call back, or someone to answer the phones. Now I just want a refund and never to be associated with them again. There is no reason to not have staff at locations, answer messages, or be open during reasonable hours. To me this is a result of a bigger problem. I will be calling the Better Business Bureau if I don't hear back by the weeks end. **Update, called again, reached McKenzie who assures me that my glasses will be ready Thursday or Friday. When I try to explain my frustration, he says they are short staffed and there's nothing they can do about it. I suggest calling people back and if that's not an option hire an answering service or don't have an outgoing message. "Yeah, ok, well then you have a great day", then he hung up on me. Save yourself the headache and the rude receptionist. One would think the physician that owns this location should know why his clientele is diminishing.

I am absolutely horrified at my visit. Doctor was great. The male receptionist was verbally…read moreabusive multiple times to his partner receptionist who was new and learning. Mutiple times he berated her, criticized her and put her down several times right in front of me. It was flat out abusive