Dr. Daniel Robison retired back in 2024. I was worried at first because he was such a great doctor,…read morebut Dr. Monghate, who took over the clinic, is phenomenal. He is thoughtful and genuinely cares about his patients. Our appointments are never rushed. He explains everything clearly as well as answers all my questions and concerns. His staff are wonderful too and how they have the office set-up is great. All of the tests are in one place that you just quickly roll to in an office chair. Everything is clean and I don't usually have to wait long in the waiting room. I'm so grateful to have Dr. Monghate as my doctor and couldn't recommend him more.

30 years ago Dan examined my eyes. He found a slight astigmatism and beautifully corrected. I was…read morepregnant at the time, they were Godparents to my daughter Phoenix. I have made it a point to make sure my kids eye health was always good. This was due to the level of care and professionalism of Dan and Lynn. Their Goddaughter is an award winning author of a series of books, and the boy I had just finished his Masters in Theology with a concentration in Sacred Arts. There wasn't a day my husband and I didn't mention these 2 lovely people, wishing them much success and keeping in our prayers for their protection and guidance.

I have been coming to this location for years. Not only myself going here but my family and friends…read moreas well after I recommended them. The doctors care here is excellent and in the past the front of house was also giving excellent customer service. Present day that this is not the case. I had my appointment in the end of January for my eye exam and purchase of glasses. I was quoted 7 to 10 business days to recieve them. On the 10th business day I called to get an update on when they would be in. Whoever answered the phone gave me so much attitude for asking a simply question. I was shocked. They told me that they never quoted 7 to 10 business days, it had only been 9 days according to their system, and that they always quote 10 to 14 days. They said that they will call when my glasses were in and hung up on me. Another week later I called back for an update, because at this point it had been 15 days according to their plan. They said that the glasses were not correct when they arrived and had to be sent back. When I inquired about why I was not inform of this they could not provide an answer. I was quoted another week. I tried to call a week later and got no response. Now 6 weeks have gone by at this point. I have to call them again because they do not know how to pick up a phone clearly. I was informed that my glasses have been waiting for me. When I asked why wasnt I informed, they said that a manager had to call me back to give an explanation. I never got that call. Now I had to wait another week on top of this to go pick up my new glasses because they didnt have any openings. The fact that I had to wait another week to pick up was outrageous. When I finally did get my glasses, they didnt apologize or anything to make up for the fact that I had to wait 7 weeks for my medical device. My advice, fire the front of house staff. Clearly training on customer service isnt a priority when it should be. As someone who has worked in retail for most of my adult life, this is just unacceptable. I would never treat a paying customer this way. Let alone a customer with medical needs.

What a wonderful experience I had with Gatti Vision & Dr. York! They have a beautiful selection of…read moreframes, and the entire staff from the front desk to the techs to Dr. York was fantastic. I felt genuinely cared for, never rushed, and everything was explained clearly. The customer service was excellent from start to finish, and the office itself is welcoming and well run. I'll definitely be back and highly recommend them.

Great service and care by Nicole! She was so helpful, patient, and knowledgeable as I chose new…read moreframes. I would highly recommend her! JS

Been waiting 8 months for a pair of glasses. Their lab can't get it right. Eyestyles staff used to…read morebe great but things have changed. Now they are unresponsive and unhelpful. They have my money, I don't have glasses I can wear for at most, 15 min, before they cause eye strain and headache.

Joana was very kind, patient and helpful!! Great selection of frames organized by shape which makes…read moreit quick and easy. Excellent experience!

Sensitive regarding strength of prescription. Person helping us kept making comments and it made…read morethe self consciousness at an all time high. Ended up going to a place that could make thinner glasses and they were so nice and didn't make us leave in tears like Tualatin Vision Works.

This place is so awesome. I can't tell you how wonderful one of the managers named Adrian is she is…read moreso kind and sweet and helpful. I would never go to anybody else. Fantastic experience... Teresa Barker.

I had a positive experience buying my progressive glasses here. I was a walk-in a week ago and Alma…read morehelped me. I had been actively looking for new frames without luck (Warby Parker, my eye doctor, online). I found a cute frame I liked and had my prescription with me. Alma took my measurements, checked my insurance, and I paid - all of this took easily under one hour. I got a text yesterday that my glasses were ready and I picked them up today. The entire process was easy and I love my new glasses. They feel great and the prescription is perfect. Another pro: easy parking right outside the front door

Hadn't been to the eye doctor in ages before coming in. Dr. Bowen and staff were all great. Very…read morehelpful, caring and, knowledgeable.

My whole family were clients here for over 5 years. At the beginning of this year the office staff…read moreat his office was replaced by new novice employees. My husband went in for his regular eye exam the doctor suggested that along with his regular glasses that he should also get a pair of computer glasses. After his exam my husband ordered his regular glasses and waited several weeks to get them. When he got home he was baffled because it was hard to see with them. Upon calling the office, they had ordered the computer glasses, not the everyday glasses. We then asked them to order a pair of regular glasses for daily wear. I checked in every so often, and weeks later I found they still had not been ordered his every day glasses and the person on the phone was rude. A week later we got a prescription in the mail (I still don't know which ones they were) turns out it was for the computer glasses. After two months I personally went to the office and asked to get a hard copy of the prescription for my husband's glasses and took it to Costco to have his new glasses made. I wish that was the end of the story, but no... I couldn't figure out why my husband couldn't see with these new glasses. After a couple of months of straining we found a new eye doctor and within 20 minutes she found that he had someone else's prescription, actually it might have been two people. One lens was up close for readers and the other was far away. The prescription was so off that the clerk at Costco burst out laughing. This was some of the worst customer service I have ever received. I don't usually write bad reviews, but I hope this might save your time, money and sanity.

Amazing experience here! Went in for the free exam to see if I was eligible for Lasik. Very…read morethorough exam done which provided me with a lot of information about my eyes and possibilities. I can't remember the name of the doctor that assisted me, but she was absolutely amazing. Answered all of my questions and really listened to me. Their equipment is top notch - great office and personnel. I've decided to go another way, but would highly recommend LasikPlus!

The entire process went smoothly! I was seen one week, had my procedure the next. It's been 7weeks…read moresince my procedure now and I am thrilled with my results! I would do it again in a heartbeat! :)

Saw Dr Claudine Yee and she was very thorough & professional. She understood my concerns and fully…read moreaddressed them. I will be scheduling cataract surgery with her and I am confident she will do a great job!

I arrived at this location on January 15, 2026, at around 4:00 p.m. to order two pairs of glasses,…read moreone for computer use and one for distance vision, with my prescription and insurance in hand. There was only one staff member, a woman, working in the eyeglass department. She provided an initial quote but soon admitted that the price for the blue light protection was incorrect. Shortly after, she realized another mistake, as the discount for the second pair had not been applied. This was followed by yet another correction, and the errors continued for another three times. As the pricing kept changing, I began to feel increasingly uncomfortable with the lack of professionalism. I asked her to provide an itemized breakdown of the charges for each pair so I could clearly understand the costs. She told me that itemized charges were not available and only offered a total price for each pair without any details. I asked again, explaining that I wanted to know the individual costs for the lenses and frames. She refused and stated that this information would not be provided. She then mentioned that she had worked there for 19 years, insisted that she knew what she was doing, and told me that if I was not comfortable, I should leave. This was by far the worst and most unprofessional service I have experienced in over 30 years of visiting eye care shops.

This review is long overdue and is for Amanda. I visited…read moreyour store last Fall and Amanda helped me decide on the perfect pair of sunglasses. She spent all the time with me to ensure that the style I got suited me. The style that worked for me was not in store and they had to be ordered. They arrived a few days later in pristine condition and beautifully wrapped. She was professional, patient and kind. Thank you, Amanda!

The manager was awesome today! He helped me exchanged my…read morescratched pair for a brand new pair, no hassle! A big shout out to Ellen, the regional manager as well. Thanks for being caring and understanding!