Very honest, reasonable pricing, and trustworthy! We have been going there for 15 years…read more Most impressive service was repairing the AC in our 1999 Mountaineer. Even the well known Auto Cool in Smyrna could not fix it, Mac at Crawford was able to. Auto Cool's repair lasted about a year and failed to work. We brought the car back, and this time it stopped working a week later. When we went back again we were told there is nothing they could do because of the age of the car. Well, Mac fixed it, and that was five years ago!!!

These guys do not know A SINGLE THING about vehicles, theses guys are horrendous teachers and as a…read moremechanic myself, it hurts that we are using videos from 14 years ago to teach our current generation.

My car had a coolant leak. I took it to Mercedes and was shocked by the amount they quoted to fix…read moreit. I called a few places based on reviews and settled on KLM as they were the most responsive and personable. I took my car in a few days later and picked it up the following day. My vehicle was fixed as promised. The staff here were very welcoming, knowledgeable and helpful. The price I paid was a fraction of what the dealership wanted to charge and more on board with what my research online said it should cost. I'm very pleased with my decision to take my car here. I was apprehensive because it's a European car. But, my mechanic Antonio actually used to work at a Mercedes dealership. I would recommend KLM to friends and family and return. They fixed my car and saved me money!

I absolutely love this place! The customer service is exceptional and the work is phenomenal. After…read moredealing with a dishonest mechanic for some time I decided to look for another shop and stumbled across KLM. I asked to have my brakes checked and it turns out that they were fine, but my CV axel was damaged and leaking grease. Luis quickly quoted me a reasonable price for the work and was able to have it fixed within a few hours. Due to my first experience with the CV axel going well I decided to return to have my thermostat replaced, oil change, and a tune up. Again, I was quoted a very reasonable price for the work and when I returned to pick up my car (which was ready same day) I noticed that they washed my car for me. Words cant describe how happy I am with KLM and the service that they provide. There arent many honest mechanics these days, but I truly trust Luis and his team. I think it goes without saying that I will be returning!

Always get exceptional service from these gentlemen! I've…read morestopped in just for coolant tap off , and the Staff is always willing to assist. I'll only go there from all things related to my vehicle

If I could leave a ZERO, I would. I brought my perfectly maintained vehicle in to have an oil…read morechange. It was the third time visiting them. I normally only use the dealer. They could not remove the oil plug. It was over tightened from the previous service that THEY did. They sent me to another location. The next location told me the previous location over tightened it, and damaged the plug. They finally got it off and sent me on my way, oil leaking all over my driveway. Brought it back. Told they would fix it. They didn't.. they proceeded to make up a bogus problem and estimate for over $3,000- so they could pass the buck after damaging my car. This was done because I threatened small claims. My BMW mechanic checked and said this damage was clearly done at time of oil change and the estimate is BS. I am considering the next step, and suggest that you avoid this horrible company run by incompetent morons. They will smile and make promises just to get you appeased and will never do the right thing. These YELP reviews are very telling of their skills.

Good place to get your oil changed. Friendly service and you can tell that they care. I was a…read morelittle sad to see that the guy who used to change my oil. No longer works there. However, I will still continue two patronize this place, as they are very good at what they do and friendly.

For my last oil change l brought my own oil and l paid less than $30. I did the same thing today…read moreand l was told it would cost $120. Why such a drastic difference? No stars for no service!

Had to get my emissions done and decided to get my oil changed while I was here. I'm so glad I…read morestopped in! The guys did a great job, were quick, and very friendly. I'll definitely be back when I need another oil change!

In and out of there very quickly. They check fluids too and offer additional service.read more

I went here right before the holiday season and got my oil changed by Jordan. He checked all my…read morelights, brakes and made sure my car system was reset indicating my oil change was complete. It didn't take him long at all despite it being a busy Saturday weekend before Christmas. I've been to this location before and they always do a good job. I highly recommend.

I've gone here for five year, but never again. Right turn indicator replaced a year ago without…read moredifficult. Day before yesterda, they can't replace the left light (and now it's broken). They keep saying "It's broken on the inside.". Their three mechanics are the only ones who have ever touched it. Nothing said about Check Engine or Tire lights. This morning my hood wasn't closed and there was no oil in the pan/engine. I wouldn't recommend and won't be going back. I can't believe I have to start getting oil changes from the dealership from now on.

I came to Masters Automotive when I started as a freshman at KSU just down the road. As a young…read morefemale I'm always concerned automotive shops are going to add additional random charges or take advantage but I have NEVER felt that at this shop. Even though I have since graduated and moved to Kennesaw, I still bring my cars to this shop. The prices are fair and the people are great.

honest guys and not too terribly priced. Didn't try to press any other services on me and did an…read moreexceptional job on the service i needed. would go back

I was in and out on a Friday morning and the guys are professional and have nice positive energy I…read morealso didn't feel oversold! Definitely gonna be my go to spot for oil changes. Prices the same as expected for nowadays I'm happy!!

Oil change was fine. Tried to upsell like the others. Didn't do any of the inspections, top off…read morefluids, or check tire pressure as the receipt stated. Won't be back. Oh, and heavy smell of marijuana in the air...

This is a great place to use very go people especially manager ELisia she is very knowledgeable…read moreand makes sure you get top notch service thanks

I brought my 2018 BMW X5 xDrive35i to this Valvoline on 1/29/26 for a routine oil change and paid…read more$152.43. Before service, my vehicle had no oil leaks, which was confirmed by their initial inspection report. A trainee worked on my vehicle during the service. After the oil change, I was suddenly told my car had an oil leak and was given a second inspection printout that directly contradicted the first. I drove straight home and immediately found fresh oil pooling in my driveway, which continued to worsen overnight while the car was parked. When I returned, I was told the drain plug was cross-threaded. That explanation later changed to the damage being "pre-existing," despite no leak prior to service and no disclosure before reinstalling the plug. I was then sent to BMW and told to contact Corporate. BMW's inspection resulted in an estimated $5,000 in required repairs related to oil leakage and associated damage. Valvoline Corporate later attempted to minimize the issue by saying reimbursement was "at the discretion of the shop," even though this damage appeared immediately after their service. Between poor workmanship, contradictory documentation, and shifting explanations to avoid responsibility, this was one of the worst automotive service experiences I've had. A simple oil change turned into thousands of dollars in damage. If you value your vehicle--especially a BMW or any car requiring care--do not trust this location.

Mr Vance (Russ?) had his hands full but took my car in right away to fix a flat tire…read more I was out of state, definitely not a repeat customer, but he treated me like royalty! All on a Sunday. It's good to know there are still people like that to do business with, Thank You !

Super helpful and kind. I had a near flat and it was easy to drop off. Very communicative with…read moretexts. Recommend