I always look to support small businesses and will continue to support this one. I had some problems with Bonam regarding a recent job and his ability to rectify the issue in a timely manner. It happened while his partner was on vacation. It did take us a bit to communicate BUT he was contrite and honorable in making it more than right. I would use him again in a heartbeat. read more

I had a serious problem when my desk top PC crashed. It was old and I had a lot of data on it that I really needed to save but I had procrastinated over time because I was using a newer laptop. It finally crashed and I needed at least my tax records. I went to Martin Computer and they were very courteous and responsive without all the stories that repair people want to tell you. They did the job and within a very reasonable time and at a fair price. I would definitely use them again read more

If you go in here make sure you get a written estimate. We were charged $398 to repair a 3 yo laptop. They would not tell me the parts so I looked in my computers Device Manager and determined I was way overcharged. Overall one of the worst experiences I have ever had with a repair shop. Why they don't provide a written estimate and include written instructions is beyond me? Ask yourself what a new laptop costs. Not much more that this repair. Will never go back here. read more

This is the best place to go for all your computer repairs. They're fast, friendly, and very reliable. Their prices are very reasonable, and I will definitely come back here when I come across computer problems in the future. read more

If Mohammad is not in the shop and you happen to encounter the so called partner,do yourself a favor and leave without explaining your problem. I recently went in and the "partner" first told me that it was probably a virus and then told me maybe I needed a new hard drive. I left and went to a repair shop in the East Bay and for $90.00 a registry problem was fixed and within 2 hours I was off and running, the computer fixed. The co-owner of Marin Computer was so impressed with telling me how busy he was that he wouldn't even take time to diagnose the problem. As bad an attitude problem as you can find. Stay away,we have contacted Consumer Affairs. read more

I can't comment on their actual work since my problem was unfixable due to bad water damage on my macbook retina screen, but 5 stars for their responsiveness, honesty on cost and what my options were, and for their help in figuring out what I need. I'd definitely trust them with my computers and their recommendations. Will probably be back, hopefully not with another water damage tho. read more

One day, my 8 month old Seagate FreeAgent external hard drive just stopped spinning. Unfortunately, I had temporarily archived my entire music and photo collection there, as I had run out of room on my internal hard drive. I called Seagate since i was still in the warranty period. They were happy to replace the drive but I would lose all the data; or... i could send it to their Data Recovery service with a minimum of $750 charge to evaluate and possibly correct the problem. No guarantees. Typical charge would be more like $1500. Feeling very ripped off by the Seagate policies, I started calling around to local data recovery resources and found Marin Computer Repair. Mohammed answered the phone and offered to diagnose the problem free of charge. I made a trip over there and after about 15 minutes, he determined it was a problem with the disk enclosure's circuitry and not the hard drive. Another 15 minutes and he had my former disk in a new enclosure and working again. I decided to purchase a replacement hard drive as a safeguard since the old one was making peculiar noises. He transferred all my data for me onto the new hard drive (a 2-3 hr procedure). Total cost: Parts - 205; Labor - 85. I could not have been more satisfied with the service and the outcome! As a former CEO of a software company, I am very picky about computer services. I do highly recommend this company for prompt, personable, knowledgeable service! David C read more

My friends and I have been coming here for close to two years. We have always had a positive experience. When I had some problems with a trade in Bonom (owner) made it right, immediately. I even came away with more than I presented. Amazing customer service. So if your having problems with your computer I highly recommend coming here. read more

I recently returned home from my honeymoon to find that my hard drive on my mac-book pro had crapped out. After spending 2 hours at the apple store genius bar, they told me there was no hope. I left the store and looked up Marin Computer Repair. I spoke with Muhammad who told me to come by and he would take a look. I showed up and he was able to recover all of the data that apple had told me was lost. Muhammad's prices are very reasonable and with a free diagnostics you have nothing to lose by bringing your issues to him. He will do a quick diagnostic while you wait and tell you exactly how much and how long it will take to fix. Thanks Muhammad your the best!!!!!!! read more

I brought my cheap little netbook over to Atman Computer on 4th Street in San Rafael because the touchpad mouse stopped working. The guy plugged it in, confirmed that it didn't work, and then asked for $120 to re-install the operating system. Since that's half of what I paid for the netbook a little over a year ago, I walked out. Based on yelp reviews, I then went over to Marin Computer, where the nice honest folks there took about 3 seconds to figure out that a function key had disabled the touchpad. Free of charge. Enough said! read more

I guess I'd give 3 1/2 stars if I could. I brought my fairly old (6-7yrs) Compaq desk top for virus removal, and was quoted about $ 200.- for that plus data back-up. A couple of days and phone calls from me later, I was informed that things were worse than they had looked. I consented to having the hard drive replaced and the operating system reinstalled. They charged me $350.- for everything (incl. refurbished hard drive) and it all works great. I liked both guys I met there. They did seem to know their craft, and I like supporting local small business. However, for $350.- I could have purchased a brand new comparable machine from Amazon or other big retailer and just transferred old files myself. So, for the moment I'm OK w/ not contributing to more landfill, but I don't think I'd make the same choice again. read more

These guys can basically do anything you need. I bring my work and personal computers here and always leave happy. They are super cheap as well and you will be very happy with their work. Highly recommended for both work and personal PC's or Mac's. read more

Mohammad is the man! Not only did he fix my laptop for half the price I thought it would cost.. he did it in record time! That translates to more money saved for me since I depend on my laptop to earn my living. Thanks so much for your excellent service Marin Computer Repair! I would not hesitate to go there again and to recommend you to others. read more

I brought in an iMac with a broken hard drive and within 24 hours these guys had installed a brand new drive and restored all my data and applications. I found Marin Computer Repair to be fast, professional, and reasonably priced - just what you need when you're faced with a computer crisis. MCR will be my go-to source for computer issues from now on. I can recommend their services to anyone. read more

Horrible: I have left 3 messages in 4 days and have not had a call back. I guess they dont want my money. read more

My company gave me a laptop to use for my job and unfortunately the wifi wasn't working on it (it would only work when plugged into the ethernet cable). I used it for several months this way, and even the IT guy in our company was unable to resolve the issue. Then I stumbled upon Marin Computer Repair while in the area on a business trip and I was delighted that Bonom was able to solve the problem! Not only that but the service was efficient, affordable and friendly. You get much better service here than you would get at one of the big-box places like Best Buy, and better than you would get with your own company's busy IT department. I got the impression that they were working on fixing a lot of computers at once, the place was full of computers when I walked in, they clearly have a lot of customers, but they were able to manage the workload and fix it on time with no problems whatsoever. I would recommend giving this place a try if you have any computer problems and you are in the area. read more

I came in with a broken computer screen and they fixed it within an hour! It was a better screen than my original screen too!

The many reviews that refer to arrogant, unprofessional attitudes are spot-on. Save yourself a headache and try one of the other Marin computer repair options. I phoned them to ask for a specific part that suits MY needs. The person who answered the phone wanted to talk over me, talk down to me, and refused to listen. Epic fail. read more

Had my daughter drop off 3 dead computers...they declared my 6 year old desktop dead on arrival (no surprise) and fixed the 2 laptops. They added anti virus, a computer cleaner, malware detection software, and an uninstaller. They saved my data (thought i would lose it on one of the laptops...was getting corrupt hard drive messages). Cleared out background applications that were slowing down my computers and weren't necessary. You have to call them...they are responsive, but they only called me to find out what problems I was having with my computers. When I called them to see how things were going, they told me what was going on and what they proposed to fix the problem. I don't remember if they told me the estimated cost, but I thought the charges were reasonable. I would use them again. read more

This morning I posted a scathing review of these guys because I felt cheated. A few hours later, I got a call from the owner to talk about it, and he had one of the techs drove up to my house to make amends, no charge. Mohamed was friendly, knowledgeable, and fixed all of my issues in maybe an hour. Thanks! A tip for future customers: make sure you fully understand what they have planned for your system and what it's going to cost you. Apparently they gave me a sheet with the cost, but I just signed it without thinking about it. I learned that I need to be told verbally for something to register. Thanks again, the day was saved. read more

highest quality, lowest price indeed !!! these guys really know there stuff... professional, knowledgeable, reasonable, trustworthy. u can always rely on them. never had any issues or problems with them...only solutions. i am sticking with this winner ! hope u will too. M & Q read more

Had great experience with Marin Computer Repair! Had a main office pc (imac) disk drive go belly up. Not only did they stay later then their closing hours to fix my computer and reinstall the os, they managed to get critical data off my dead drive. It would have take apple days to see my pc and effect repairs!!! No joke. Try getting a service appointment at the apple store. Further, After the job they allowed me to use some of their equipment to get even more data off the dead drive that was critical to my busIness. Really a nice thing to do and it was greatly appreciated. I will Drfinately use them again. Way to go MCR. You guys are tops!!! read more

These two jokers should not be allowed to conduct business. In addition to their arrogance, they (Mohamed and Bonom) will try to baffle you with bull and tell you pretty much whatever pops into their heads at the moment. Don't count on them telling you the same story twice. They definitely find it beneath them to answer questions or explain a problem. They replaced my hard drive without telling me beforehand which resulted in numerous problems: pirated windows setup, keyboard skipping, among others. They always had an answer to the problem and it always resulted in something I had to do which may or may not work. It was NEVER their fault. (My hard drive should never have been replace.) Stay away from these two!! And they claim to keep no records of what they've done for/to you. read more

As a moderately knowledgeable computer user, I wanted to have a "strong" piece of equipment at a good price. Everything I wanted retained from my previous computer was transferred into the top-of-the-line laptop I bought, configured just as I wanted. The mysteries of some new software I started to use when I got home were explained to me over the phone. This isn't an attitude or service I would expect if I had purchased a computer from one of the major stores or distributors. This is the kind of business we should want operating in our communities: honest, knowledgeable - and patient with customers who have not yet earned geek status. I'd highly recommend Marin Computers to others! Jeannie San Francisco read more

Our family has used Bonom, Mohammed and others at Marin Computer Repair successfully for over 10 years to fix our family's PC and Mac computer (IMAC, Macbook) problems. From OMG I'VE LOST ALL MY DATA; my hard drive isn't responding; I have over 400 viruses on my computer, oh, and my back up drive is infected too, to hardware issues like just updating major and minor components, or updating to a faster drive. Bonom and his crew are not only extremely knowledgeable about computers, they also really, really want to solve your computer problems without charging you an arm and a leg. They are extremely honest and forthright with what they believe your computer's problems are and are interested in teaching their customers some basics like running cleaners/anti virus software, so you don't have to keep coming back. I feel lucky a friend suggested them to me 13 years ago when my PC crashed and others said it was a lost cause but they managed to get my data off and build a new computer for me at an affordable price. With my most recent computer issue, the Apple Genius Bar and support just gave me generic suggestions that did not address at all what was really going on with my IMAC while Bonom spent "quality" time on the computer to determine what the problem was and how to fix it. Plus they are always very friendly and able to explain to a non-computer person like myself what the problem is and options to fix it. read more

Where to start? It appears to be a nice, comfortable, small "get things done" kind of business, but they bring unprofessionalism to new levels once you actually start working with them. While Mohammed is ok, I found him to be condescending, arrogant, and unaccountable. I was heading off to school and needed my computer repaired in a certain period of time - gave them plenty of time - and then had to hound them to pick it up the day before I left. Upon arrival to the shop, the work hadn't even been started, despite having had my computer for over a week. Mohammed blithely said "just give me an ninety minutes" - so, I had to go find something to do while he rushed to do the work they'd agreed to a week earlier. Ninety minutes later, he hadn't corrected the chief problem which prompted me to bring it in - had to give him another hour to work on it. Throughout all this, he was arrogant. Unbelievable. As if this weren't enough, Mohammed left a disk in my disk drive which resulted in my having to spend 2-hours on the phone with him to load all of the files back onto my computer. Later, I found that the external hard drive they sold me is worthless. Bottom line: these loafers don't deliver in a big way. You'd be much better served going elsewhere. read more

I brought my external hard drive here for data recovery because it was an easy job and other bigger companies were going to be around $1000 and I didn't think it was necessary. I was told it would take 3 days, and 1 month later I was still calling Marin Computer Repair for updates. Their communication was horrible and on multiple occasions they said they would meet me at the office and when I arrived no one was there. If you care about the content of your data recovery at all, pay the extra money and go to a reputable place. If you've ever visited the Marin Computer Repair office too, you would quickly see that it is no way to run a business - when I was there it was disorganized and there were flies all around the bathroom. I should have walked away the moment I walked in but I was trying to save money. read more

I bought a brand new HP laptop, from one month on I had problems with it. Although it was under warranty HP tried not to fix it, accusing me of spilling liquid on it. After sending the laptop back and forth to HP I was at the end of my rope. I brought the laptop to Marin Computers and they immediately recognized my frustration. They took the laptop apart took digital pics, called HP and instructed them to fix my laptop ASAP. Once Marin computers was involved HP took the laptop back and it is now being fixed. Without Marin Computers expertise and caring attitude I would have never got my laptop fixed. I highly recommend Marin Computers if you want a caring and honest person handling your computer. read more

I could not be more impressed with Marin Computer Repairs! The team of Bonom and Mohamed made my experience awesome. I had my hard drive crash on my laptop and the Geeks at that other store told me there was nothing they could do about data. I was referred to Marin Computers and was skeptical at first. If you ever go into the shop you will see many many many old computer parts in what looks like no rhyme or reason, but it turns out it's organized caos. Bonom and Mohamed are brilliant techs. They were not only able to get my data that the Geeks said was lost forever, but they were also able to repair the drive to save me even more money. Marin Computers is easily the best repair tech group in the bay area! I have sent many people since to Marin Computers since and everyone of them are just as happy as me. No wonder they've been in business for 20 years. Congratulations Bonom and Mohamed!!! read more

Customer warning. My computer repair experience of 2010 was truly nightmarish, leaving me wondering if they have any skills as claimed, or what. My newish computer with 2 hard drives was frozen with one of those fake internet security software bugs. (Since then I learned how to get rid of these myself. ) My computer is a business tool and fortunately for me, I backed up files 2 weeks prior, including over 5000 artwork images. For some unknown reason, Bonom removed the 2nd back up hard drive and allegedly wiped out both hard drives in order to remove the virus. When I returned for pick up, I was shocked to find nothing, no files, no programs, email contacts, operating system, nada, zero files, After waiting for hours while they searched their computers, repeated return visits, Bonom's 2 week vacation, file loss, a month went by. During return visits, they loaded other customers' files repeatedly. A month later, after I took my desktop away and restored my programs, they called that they found my files. A helper went to the shop with a portable hard drive and loaded my alleged files, plus other people's.. What I found: thousands of useless word DOCS without dates or titles, 40,000 jgps of bad home made porno and web design belonging to someone else, my unlabelled jpgs mixed up with other customer's files, unopenable files and folders, a useless mess. What I lost: a month of work, business related word docs, a few dozen work related photos, work related favorites files, business emails, etc. Customers beware of loss. read more

Just last week I received a call from Bonom the owner of Marin Computer Repair regarding my negative review. He was both humble and open minded as he asked me for more detail on my experience. I talked him through my particular experience and he listened intently without being defensive. He said he would like to talk with my friend to understand where they may have missed something and he offered to honor the money I had spent with them by way of a credit. Many business owners take offense to bad reviews. But those who go out of their way to understand how to do better--AND honor their work deserve a second chance. Bonom showed integrity and I would do business with him again.. read more

If you need a computer the same day come by before 10 AM and you will be hooked up. All you people are crazy computer problems may not fall under this category read more

Mohamed is extremely responsive, pleasant to work with and an expert at remote troubleshooting...I highly recommend him for any IT needs!

Mohamed was excellent in retrieving photos from frozen i mac. Installed old files into new i mac. Took some time [1 week] but well worth it. Fair pricing. Recommended. read more

Our MacBook shut down due to water damage. I had little hope it could be salvaged after going through all the remedial procedures found online. I called Mohamed at Marin Computers and he said to come on by. When I got there, he stopped what he was doing, and had my MacBook up and running in less than 15 minutes! He was very courteous and very thorough. I hope I don't have reason to have computer repair again, but if I do, I will head straight to Marin Computer! read more

Marin Computer Consulting helped our family get back up and running on our wireless service - and it had been a couple of weeks of no wireless and countless phone conversations with the internet provider. With each phone call with the internet provider - the options for repair became more costly and could have included boxes and boxes of "new and improved" equipment (which arrived!) - all which turned out to be unnecessary. In one hour Marin Computer Consulting diagnosed and repaired the problem our family was having and all with a smile and a friendly demeanor. This company gets two thumbs up from our family. read more

Had a Mac Book Pro that I purchased back in 2003 and was able to keep it up and running thanks to Marin Computers with only a few minor upgrades. About a couple weeks ago I decided it was time to retire the old and go with a newer refurbished MacBook so I once again decided to pay a visit to MC. Banom (the owner) asked me what my specific needs were and helped me make the best economical choice for my upgrade. While diligently helping other customers as well as myself, he patiently and quickly installed my hard drive information onto a newer HD and with new computer in hand couldn't be more pleased! In all reality, after doing my research had I gone anywhere else would have spent more money and would have had to spend a lot more time getting exactly what I wanted while of course spending more money than necessary. If I have any advise to anyone needing repairs, data recovery, upgrades, or looking for a newer computer, give Marin Computers a try! After years of experience with this company I can honestly say you will not be sorry!! read more

thanks for fixing my computer. totally reliable and trustworthy local merchant .... they have helped me with a bunch of different problems for mac and pc and i've always been happy with the level of customer service and the quality of work. i recommend that you skip the chain stores and keep it local with these guys read more

It took hours to get what I needed .... and cost twice as much as they said .... probably because they are so disorganized .... but they did come through. And they're really nice guys. read more

I started out by looking online for a computer repair shop in marin because my laptop had failed due to heating problems. At first i was skeptical because of some unsatisfied reviews on yelp but to be completely honest YOU NEED TO GO AND SEE FOR YOURSELF WHAT GREAT CUSTOMER SERVICE AND ADVICE YOU CAN GET. After getting over the fact that my laptop was done for i initially started looking for a trade in laptop that i could use for standard level gaming and video editing. There werent any laptops really up to those standards soo.....we decided to build a gaming desktop instead. For only $350 i am amazed at the service and PC trade off that i got. My PC is twice as fast and more capable than my HP laptop ever was. I also got a few PC building tips on the side too. Bonom took alot of time to make sure i got what i needed and I am completely satisfied, im very happy i went to marin computer repair. read more