Jeanine's service is defined as "excellence as the only standard"! She assisted me on my first…read moremortgage and this time the refi. She is very honest and transparent. Look no further, she is the real deal! I highly recommend her. Thanks Jeanine for all of your help!

Jeanine is quick, responsive, and very detailed throughout the process of our refi. I highly…read morerecommend her to anyone else that is looking to do the same!

Madison is great! She responds quickly, is available when needed and knowledgeable about the…read moremarket. I would highly recommend her to my friends and family!

Madison is the absolute best! She is my go to referral for…read moreall my real estate clients. I trust her with every single one of my clients and enjoy working with her. I know that with Madison I can make a competitive offer and we will stay on our time line with a smooth transaction. She is fast, knowledgeable, and professional. If you are looking for a home loan yourself or are a realtor looking for an amazing partner lender Madi is your girl!!!!

Vitek has helped me purchase 2 homes now in the last 5 years. They are very efficient,…read morestraightforward and helpful. Dustin was my loan originator for both home purchases and he's by far the best I've worked with.

So I honestly wish I would rate them 10 stars. Let me start off by staying that Jason is AMAZING…read moreand totally saved my loan. After Quicken Loans fell through my realtor and I had no other option but to turn to Jason in hopes he would be able to work some magic and revive the loan for us. He was able to get me the BEST deal possible and I couldn't be happier. Him and his team work endlessly round the clock to answer all my demanding questions and give my loan the care and attention it needed. I am beyond grateful that I found them. I also reached out to Shana a few times and she was also very prompt. Bottom line is, if you want honest people COME HERE!!! THANK YOU

I was referred to Kathleen by a friend and she was great to work with. What I liked was that she…read morewas responsive and very straight to the point. I had checked a few different mortgage companies for rates but she seemed to have the best interest rate and was the most easy to work. I had delayed refinancing my house because I didn't want to deal with the headache of all the paperwork. She made it as painless as possible and answered all my questions.

My realtor referred me to Kathleen and I was very well taken care of as a first time homebuyer…read more Like others were praising, she provides a very competitive package and is very transparent with the whole process. She's a powerhouse in her field and makes sure her clients are educated and informed on each step of the process. Kathleen works with integrity and has a keen sense of timelines and has great ambition in getting the job done well. Her availability and consistent communication gave me peace of mind for time sensitive processes and I have already recommended her to my friends in the area and will continue to do so proudly. Thank you Kathleen for all your hard work and making for a fast and smooth close! This oscar goes to you!

My husband and I had the pleasure of working with Masters Team Mortgage for a loan; to purchase our…read moredream home; and again, to refinance that loan, once we sold our home that we sold after our move. Bridget LeBlanc and Belinda Escamilla were very friendly and professional throughout the entire process! We highly recommend Masters Team Mortgage!!

Masters Team Mortgage was so helpful and professional throughout my first time home buying process!…read moreThey went out of their way to answer any and all questions and went above and beyond in customer service! Thank you for everything!

Beware a business that doesn't want to put in writing what they're telling you…read more I'm a little bummed this mortgage company also didn't deliver because we've been shopping around for a mortgage refinance. https://www.yelp.com/biz/american-advisors-group-orange-2 . Boy of boy. Liberty Reverse Mortgage left me feeling like I'd been dealing with a bunch of 12-year-olds or gonifs. Liberty Reverse Mortgage customer service with us was NOT adequate. When we worked with Liberty Reverse Mortgage they did NOT have service staff that graciously answered all our questions promptly or in writing which made a BAD first impression upon us. They did NOT do did what they said upfront they would. They did NOT agree to a refinance for the price they had agreed to up front with us. They were VERY hurried. They wanted to do their communication by telephone while we wanted only email and written so we have a paper trail record we can always rely on. They just kept ignoring our emails and kept calling us which we didn't answer when they called. They then got snarky, pissy, angry, and sarcastic while we kept insisting we wanted only email and written so we have a paper trail record we can always rely upon. Email communication allows for the flow of information and representations to be dated, recorded and preserved so that there are no issues with miscommunication. Michael Kent has served as the President of Liberty Reverse Mortgage since April of 2015. Liberty Reverse Mortgage is a dba of PHH Mortgage. PHH Mortgage is owned by Ocwen Financial. In 2013, PHH Mortgage "accused of dirty tactics" by State's Attorney Generals. https://ag.nv.gov/News/PR/2018/Attorney_General_Laxalt,_49_States_and_Mortgage_Regulators_Reach_$45_Million_Settlement_with_PHH_Mortgage_Corporation/ https://lawsintexas.com/phh-mortgage-corp-accused-of-dirty-tactics-in-las-vegas/ https://www.ag.state.mn.us/Office/Communications/2021/docs/PHH_AmicusBrief.pdf https://topclassactions.com/lawsuit-settlements/money/fees/mortgage-holder-settles-lawsuit-with-phh-mortgage-corp-after-alleging-inflated-inspection-fees/ https://www.ag.state.mn.us/Office/Communications/2021/01/29_PHH.asp https://www.housingwire.com/articles/33-states-go-after-ocwen-phh-mortgage-over-servicing-fees/ US Justice Department announced August 8, 2017, "PHH Corp. PHH Mortgage Corp. and PHH Home Loans agreed to pay the United States $74,453,802 to resolve allegations they violated the False Claims Act by knowingly originating and underwriting mortgage loans that did not meet applicable requirements." https://www.justice.gov/opa/pr/phh-agrees-pay-over-74-million-resolve-alleged-false-claims-act-liability-arising-mortgage The business strategy adopted in recent years is to merely advertise services rather than actually providing them. My experience with this terrible business brought to mind: Handle every situation like a dog. If you can't eat it or play with it, just pee on it (here with a review) and walk away.

Again, I am getting this update rating of Liberty PHH…read moreMORTGAGE I began the process of requesting funds from my line of credit . Here's the timelines of what transpired: 1. Friday, January 13 - Sent an email to customerassist with the completed form request for funding; no response nor acknowledgement of receipt from my email 2. Tuesday, January 17 I called the 866 area code and spoke to a representative and was told- it will take five days to processs the funding m. I ask to expedite since the funds were readily available . Ask for a call back. No one called me back 3- Wednesday, January 18 I called the 866 area code again and was told it's being processed. 4- Thursday, January 19 I called the 866 area code again to get a status. I was told notarization needed due to the amount. I was never told this prior and why was I not notified. The agent told me that they tried to reach me and the line was busy. (????) I told the agent that's impossible because all missed call's automatically goes to voicemail. So, I stopped my working from home to run the errand to get notarized and faxed the documents AND emailed the copy of the fax along with the confirmation receipt. As of today, Friday, January 27, 2023 (14 days since initial request I have not received any funds except for a check which was voided because: I was told the check was mailed. Mailed!!! Whoever would mail $110k check?!!! I therefore asked them to void the check and reissue and send the reissued check via next day delivery with a tracking number. What do you know?? They sent the voided check via UPS next day delivery and it arrived but it's useless because it was the voided check and now I have to wait for the replacement check and have yet to find out the tracking number so I can verify there's a delivery coming. This company is now Liberty PHH but still operates in the same pitiful way as when it was Liberty. Please, please be aware ... Don't use this company!! My regrets are unending but at least I'm trying to help anyone thinking about using this company to please DON'T . They put me at the verge of a nervous breakdown. And my daughter said, I screamed in my sleep last night. I told her it's probably the stress with the funding I'd been waiting for!!!

I discovered Ted through Yelp, and my experience turned out to be exceptional. With countless…read moremortgage companies to choose from, I decided to work with Ted because of his honesty and transparency. His entire team kept me informed throughout the process, ensuring a smooth closing within the promised time frame. I highly recommend KMG--you won't be disappointed!

Ted Kappel Mortgage Group Highly recommended! So glad we…read morefound this firm since our original lender was no longer available we even reached out to credit unions who never bothered to respond I knew it would be hard to find another lender that we used to rely on and someone who would take the time to answer all our questions with honesty and be trustworthy after reading all the reviews for Ted Kappel we decided to give his firm a try we met him on a Saturday morning and right away felt very comfortable speaking with him he made it about you and your needs I do have to say there was a little bump in signing the paperwork but overall everything else went smoothly in going back and forth with all the questions we had and didn't feel as we were bothering him any calls we made he or his lovely assistant Lindsey got back to us right away.