Flat out refused to work on my car. Literally said it is too hard because too many bolts on the…read moreskid plate is what he said. Both Take 5's on San Jose refused and here's the funny part Jiffy Lube drained it from the top so Take 5 just doesn't know what they are doing. Genesis GV70, Jiffy Lube was great go there.

I had my oil changed 5/24/26 at the San Jose location. They overfilled oil by several quarts. My…read morecar started blowing heavy white smoke out of the tail pipe. There is also oily marks across my paint where they ran the hose over it. After paying $160 for an oil change because my car holds 10 quarts of Mobil One oil, I am now having to drain it out. Right now, I'm now sure of any damage this has caused to other parts. If I could give zero stars, I would.

I got some minor transmission work done here this week. These guys are top notch! They are…read morefriendly, responsive, and communicate. The office is really clean and they provide a shuttle service and their van is also very clean. The service provided was top notch and the problem I have seems to be resolved. They also provide a very comprehensive inspection report which helped identify issues that I didn't know I had. If you're like me and don't like typical mechanics that talk down to you, go to these guys. I'd recommend them to everyone!

They just replied to me like they explained any of this to me over the phone. "Communication is…read morekey"... they didn't communicate anything with me. Absolute joke. It's only key when you're trying to defend yourselves online. CBA clearly doesn't value communication and customer service. Also, they mentioned that "be wary of other shops that try to get you in the door and then add to your repair estimate." Well guess what, they didn't. I actually ended up saving $700 by taking it to another place in the same shopping center and didn't get change ordered. I recommend everybody going to a place that will do the right thing for their customers.

Requested brakes replaced and rotors replaced on 2004 Toyota Rav 4 . Assumed they needed done…read morebecause our records show last time front brakes were replaced was in 2011 and rear in 2013 and since then 130thousand miles driven. At the end of the day we paid 174 for a complete brake flush and were told we still had 50 percent pads left front and back and only one pair of rotors would need replaced if brakes were to be done at a later time. Very honest and good quality repair. Left shop with brakes engaging much better now with fluid exchange. Highly recommend and we will be using this business in the future for both our Toyota vehicles

So incredible, highly recommend! Showed up last minute without an appointment for a small fix,…read moreLance was able to squeeze me in and was so friendly and informative throughout the process. Excellent communication and speedy service. Couldn't recommend enough.

Amazing customer service! They got my car in and out in a very timely manner, and the whole process…read morewas quick and hassle-free. Everyone was friendly, professional, and kept me informed throughout. I would definitely come back again and highly recommend them to anyone looking for great service!

Highly recommend this place, when it comes to oil change and a general check of all of the vehicles…read morewe own at home this is our to go place. Employees are friendly, in my personal opinion Marcus and the manager are friendly and the job they do is expedite and efficient (affordable prices!!!!!) I love this please

I waited an hour with only one car ahead of me to finally be in the actual oil change area. As I'm…read morewaiting still to even be greater it's been 10 minutes and I'm still waiting so this inspired me to leave them a review. They had all 3 lanes open, and only had two guys changing oil while they were laughing and joking the past 10 minutes. I've never waited longer than 30 minutes and for "take 5" they false advertise because in reality they should be called take 1-2 hours.

I waited so long for service once I got in it took them at least 10 min to even talk to me, over…read morethe phone they were very unfriendly, and I told them i'm in a little rush and it seems like they just don't care. the person that was assisting seems like he's working at a veryyy slow pace

Easy to work with for an oil change. No issues with it so far. One team member was less than…read morefriendly but the gentleman when we picked up was very nice.

I've come here many times the past couple years for both tires and regular maintenance tasks. My…read morerecent visit was for an oil change. I love that you can schedule an appointment. I happened to be running early for mine and they got me in pretty quick. In and out in under an hour. The prices are great, they are transparent. The employees are always super nice, this time included. I never feel like I'm going to be sold on something I don't need, and they always deliver. Highly recommend for any of your car maintenance needs.

I recently had an oil change here. They offered me a "$43.00" oil additive that would "increase my…read moremileage"! What a ripoff! Do your research, this does nothing and gives them a 1000% profit margin. I was insulted by this deceitful tactic! Stay away! I will never go there again and they are Very expensive even with the coupon of 15% off I had to provide, Very unhappy with ripoff places.

Everything. Great service and speedy service. Excellent customer service and great staffread more

I'm so happy to have found a motor repair shop with such an honest, professional and efficient…read moreteam! My beloved old Toyota Corolla 2004 needed a new windscreen wiper motor and Denis Aparovic not only replaced the motor but the piping and parts that made it functional. All this cost less than the estimate. I took the car back later to have the rubber seals around the back doors tightened, and again the repair was completed quickly, efficiently and cost less than the estimate! In addition they checked my tires ( which needed air ) and straightened the rim of one - all this care included in one visit. They really pay attention to everything and I couldn't be more grateful. I won't take me car anywhere else! Sue Hepker

Fast, reliable and affordable car service/repair. They worked on my car and were transparent on the…read morecost and breakdown of services. They were easy to deal with. Will use them again.

I have been using this tires plus for 4 years now for all my service needs and they always provide…read moregreat quality service. They never upsell anything and provide great value for everything I ask for. Would recommend! Top notch.

I have been going here for years, especially after the management change at the San Jose location…read more As a woman, we often get swindled by car dealerships. This place doesn't do that and stands on integrity. I've referred many people here and for basic car items like oil changes, brakes, and tires, they're my go to.

Everything about my experience with Norman Bros was great. I got a quote quickly and was able to…read moreget an appointment for a transmission drain and fill. I showed up to the appointment on time, and they immediately started work on my vehicle. Raymond was really friendly and easy to talk to. He asked if I wanted to take care of an oil change while I was there, and -- since I was due -- I agreed. My vehicle was actually ready a little faster than quoted, which is always great, and not only that, but my price was actually under the quote! I didn't feel ripped off nor did I feel talked down to (an issue I've run into elsewhere as a woman, unfortunately). This shop is a bit of a drive for me, but the quality service and transparent pricing makes it worth the trip.

I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!