This is an older hotel - you can tell by the ceilings, the thermostats, the elevator, etc. - with some nice renovations. There is a lot of space on the ground floor, large enough to host simultaneous events, plus plenty of smaller conference rooms and salons. It seems to be a very good place to hold an event. The heated pool was clean, and the exercise room was of a decent size. I wasn't quite so impressed as a guest staying here for the weekend. While some of the room upgrades are very nice (like the bathroom), this is one of those newer-styled renovations where you say "bye bye" to things like a dresser or a bathroom door, in favor of pull-out shelves and a sliding door. While the thermostat was definitely a more ancient digital one, it provided better climate control than many other higher-tech thermostats in other hotel rooms in which I've stayed. Eating here is a choice. The restaurant and bar area is nice, but food is expensive. I went out for breakfast, but I did scan the area for breakfast. The breakfast buffet is around $24. One friend also staying at the hotel for same event I attended reported that the amount and quality of the breakfast buffet food did not justify the price. He was also disappointed that while having Marriott Bonvoy Gold status, this was the first time in many years that he was required to pay full price for a breakfast at a Marriott. I also recalled watching a hostess, talking to a family of four experiencing sticker shock over the cost of the breakfast, explain to these guests how to get to the nearest Dunkins. There are several hotels in the immediate area, and I've stayed at some of the other ones, most recently the Hilton across the street. While the Hilton's pool and exercise rooms were closed, food was more reasonably priced. If you're going to stay in the area, do some research to determine which hotel will offer services more to your liking. read more

I was really happy with this hotel. The room was clean, the bed was super comfy, and the staff was so nice. It's a really nice hotel. My only complaint is having a room right in front of the elevators (819) and they make a noise when they reach the floor which woke me up all night long. That aside.... I enjoyed my stay. They offer a gym and an indoor pool as well as an on site restaurant. I felt very comfortable there and was very happy with the room overall. read more

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Great hotel clean sheets were great great bed Very accommodating Gym was great Service great Food good in restaurant Highly recommend read more

This is not a typical Marriott experience! The temperature controls do not allow a room to be below 70 degrees in the entire hotel, per front desk they disabled the system hotel wide. The provided a floor fan for airflow. Sleeping was terrible like I am at camp in the summer, except I have paid for a luxury full service hotel. Then a housekeeping knock at 7:45AM the day of checkout when checkout is scheduled for noon. When I inquired why possibly would housekeeping wake me before my alarm I was told it's b/c I didn't place the do not disturb sign out. I stay at hotels and specifically, Marriott Hotels, weekly for work and this is not a standard practice. The gym equipment looked good in the picture but most of it is broken and non functional and lastly, they do not provide waters in the rooms. Please save yourself the hassle and choose another hotel! read more

Marriott Hartford/Windsor Airport - Bonvoy Elite at this hotel provides fans instead of air conditioning or waters! - Hotels Near Me - Windsor, Connecticut

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My stay here was pleasant. I will admit it was pricey since I had the King Suite however it was the only available room in the area/near the Hartford airport. My flight was leaving at 5a the next morning so it's good to know the shuttle runs as early as 4a. Beware: they end around 11p, so there's no 24 hour airport shuttle service. I ended up taking an Uber since I wanted to leave before 4a. NOTE: Uber from here to Hartford Airport costs around $8-9. Not bad. The room, linen, etc was clean which is always a plus for me. No noise, even in the hallways. They have a huge lobby area where larger families can sit and commune. They have an amazing pool area as well as fitness center. The staff was super friendly and very helpful. They also offer complimentary bottles of water for guests which is a plus plus for me. The bar/restaurant attached to the hotel was perfect and my food was standard yet tasty. I had the chicken sandwich which was recommended by the lady at the first desk. It was a pretty big sandwich which filled me up quickly along with the fries which were perfectly cooked like I like them, and my Jack and Coke was perfect as well. My bartender Julie knows what's she's doing. I received top notch care/customer service from the bartenders as well as the chef who came out and asked if my food was good. I would stay here again in the drop of a dime. Great experience. read more

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I travel to Hartford for business several times a year and this is my go to hotel. The service is great and the rooms are always consistently clean and well kept. This is easily the best property in the Hartford area from what I've seen. read more

The stay was pleasant, though I prefer the Hilton in the area. The room and beds were clean and nice. The only issue was the internet. Why charge your customers for internet? I had to sign up at Marriott online for the internet fee to be waved. Please remove this extra step for internet. If we pay for the hotel, in 2024, internet should come with the room without additional red tape. read more

Good place to get a comfortable night's sleep before an early morning flight. Rooms are quiet with good soundproofing, and beds are nice Goldilocks beds (not too firm, not too soft). There's ample desk/work space for laptop computers. While the hotel's location is convenient to Bradley Airport, there are slim pickings for restaurants in the area other than fast food and the hotel's satisfying but overpriced restaurant. The gray walls in the rooms are a rather depressing choice of color - makes for somewhat of a cold and sterile atmosphere, almost like a hospital. read more

Marriott Hartford/Windsor Airport - Gray room decor - Hotels Near Me - Windsor, Connecticut

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For the last 7 weeks I was staying at another Marriott right across the street. After some issues with staff and ammenties promised and never came through I decided to try this place. The staff was welcoming and nice. Love the bistro right there with Starbucks. Although when I was on my way out for a long drive they had no coffee brewed. Not too happy about that. I was in room 267 and the amount of noise coming through those patio doors was terrible. Not sure if it is the doors or what. I will be there again next week and the next few weeks until Thanksgiving, I will ask for a room on the other side. I absolutely love that there are 2 Peloton bikes in the fitness center. This in itself makes it worth while. The rooms are comfortable and nice. Love that it is only a 2 floor building. Staff is great. read more

I didn't stay over so I can't rate the rooms. I was there for a 3 day conference. The Banquet Staff were excellent. The team leaders Joyce Wright and Deanna truly know what great guest service is. They were caring true professionals. Two other staff members stood out. Dwight's fabulous smile lights up the room. Eliana (sp?) has such a pleasant noninvasive way about her. The entire Banquet Staff deserve kudos for their hard work. I would recommend for a large event.​ read more

I was happy with my stay at this Marriott. The hotel was very welcoming and nicely decorated for the holidays. My room was really clean and spacious. It was really quiet on my floor which was great to get some sleep at night. The hotel was so close to the airport and they offer a free shuttle which was convenient. The only reason why I did not rate this hotel 5 stars is I wish breakfast was included. I did eat at the buffet breakfast but it was pricey. I should have just gone to a nearby Starbucks for it to be cheaper! I would stay here again if business brought me this way. read more

Beautiful hotel with plenty of parking. However I had a family emergency could not make my stay. This hotel charged my personal debit card instead of the corporate credit card. It has taken three + weeks they are telling me they credited both my credit cards (personal and corporate card) yet they cannot produce a receipt showing me where my credit is on my personal debit card. Michael the GM has been very helpful, however after three weeks I have had enough!!!!!!!! When the bookkeeper calls me and repeats everything and still cannot email me to show where they credited my personal debit card ......... I just do not have the time and /or the energy to fight this any longer. It has left such a bad taste in my mouth I will NEVER return and make sure others do not stay here!!!! read more

When returning to CT to visit family, my husband and I always stay here. This hotel always provides the best service! Everyone is super nice and goes above and beyond to make us feel welcome. From the front desk staff to the servers at Reverend's, their in-house restaurant, you won't be disappointed. Special shout out to Octavia who went above and beyond to make sure we could get breakfast when us sleepy heads didn't make it downstairs in time. This will continue to be our go to place to stay! read more

Bright, clean, and attractive property with friendly helpful and professional staff. Very much enjoyed my stay here. PROS: -Bright, airy lobby. Clean, refreshing scent in the lobby as I walked in. -There is art all over this hotel. Make sure you're not in too much of a rush that you will overlook it. -Microwave in the lobby, across from the pantry. -Tamiya, and the rest of the front desk staff, were absolutely phenomenal at making sure that I had a pleasant and enjoyable stay. Tamiya especially went out of her way to make this weary business traveler feel welcome and right at home. -The Concierge Lounge has a small but delectable selection of snacks including zucchini squash and green peppers with a choice of three dressings, fresh fruit, yogurt, gummy bears, mixed nuts, snack mix, jelly beans, sour gummy worms, and sour patch kids. They also offer brownies, chocolate chip cookies, chocolate cake, German chocolate cake squares, and dark chocolate chip cookies with white chocolate chips inside. Absolute chocolate overload, and I love it! The dark chocolate cookies were some of best cookies I've ever had. One night they even had cannoli, and it was fantastic! For happy hour they offered a variety of things such as cheese tortellini, chicken and cavatappi, grilled chicken sliders, pasta salad, mini Jamaican beef patties, twice baked potatoes and lightly fried pita with guacamole. The happy hour dishes were hit or miss. half of my life, half of them I didn't particularly care for. -Breakfast is small; a step above continental. Scrambled eggs, bacon, fresh fruit, oatmeal, a small selection of breads including bagels, English muffins, croissants and muffins. There was no cheese for the eggs on one of the days (criminal!) and no non-pork breakfast meat options offered at all. -Spacious and attractive seating areas. -Room doors are light and do not slam by themselves (people slamming them in neighboring rooms... That's a different story.) -Shower pressure is very strong! If you don't get clean in these showers, you're just not getting clean. -The towels and washcloths are just the right balance between plush and firm. They got me wash and dried quickly, but not without feeling like I was using a cotton ball to do it. -Housekeeping services were excellent! Services were consistent, and my room was properly restocked every day with everything that I needed. CONS: -The hallways past the lobby and on my floor both smelled like seafood upon arrival. Whatever air freshener they used in the lobby, they definitely needed a hit of that upstairs. -One of the elevators broke down not long after I arrived, and remained broken throughout my stay. -There was a hand sanitizer machine in the lobby by the elevator. Unfortunately, it was empty. -There is no luggage rack in the room. However, that was remedied with a quick call to the front desk. -There's a mini fridge in the room, but no microwave. (Although there is one in the lobby) -There are several plugs in the desk area but they are spread out. There are two on either side of the lamp; the other two are directly below the TV. -Toilets are loud; it sounded like a rocket taking off when I flushed. -The bathroom door appears to be a sliding door but there's a note on the door saying not to push or pull it. No idea how to close it. -The vent and air filter in my room were filthy; Covered in dust. -The walls in this hotel are a bit thin, and there is a large gap between the floor and the bottom of the door. While I wasn't disturbed by noise from other guests, the maids were quite loud in both their conversations and their cleaning. -The iron does not have a cover over the water intake hole, so water splashed everywhere when I ironed my clothes. - There is no ice in the M Lounge. -I think that their efforts to reduce their carbon footprint by not making bottled water available in rooms is an exercise in futility... at least when it comes to Platinum members and above. While sitting in the Concierge Lounge, I watched at least a dozen people come in, take a few bottles of water, and leave. It's also worth noting that these bottles of water are stored directly underneath the taps that the hotel offers for both filtered still and sparkling water. I think that by eliminating bottled water completely, the effort may be more effective. One of the Marriott hotels in San Francisco offers large carafes for guests, and no bottles of water at all. Those carafes are hugely popular with guests of the lounge... present company included. read more

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I had some issues at the begining of my stay but i must say hotel staff was amazingly responsive and resolved all my issues .I am greatful to night manager Israel for literally take time out of his busy schedule to listen to my concerns .He did not brush me off and i felt heard .He was indeed committed to addressing my concerns and making my stay pleasant.Thanks also to Taylor who was also responsive .At the end of the day i would recommend this Marriot without reservation and suggest if there is ever an issue , bring it to their attention early . read more

Great staff with a willingness to help. They have a pool, fitness area, restaurant and something extremely important is this property is extremely clean. read more

Probably will not be returning to this Marriott if I'm ever back in Hartford, which I hope I never do come back to Hartford (third time). I stayed at this hotel for a total of 6 days. 4 out of those 6 days the A/C was not functioning at all in the entire hotel. What did the hotel do for the inconvenience? Nothing. Sure they offered me to move to a different hotel however I had completely unpacked my luggage and I work long early hours, I do not have time to be switching hotels. A complimentary night to my account would have been nice, or extra rewards points but nothing was offered. In addition to the shitty A/C not working, good luck trying to reach room service. The phone was probably ringing for a good 5 minutes before someone finally answered only to tell me to hold even longer. The pool was not in service due to maintenance. The only positive thing I do have to say is that Joyce inside the M Lounge is amazing. Very polite and courteous. People like her should be managing this hotel. read more

Decent price for a quality room. Rooms are big and clean, the guys at the desk were very helpful in recommending nearby restaurants, and the courtyard near the desk had a Starbucks, nice chairs to lounge in, and a big fountain. They do not have free wifi or continental breakfast, but that's pretty standard at Marriotts. The bed was big and really cushioned/comfortable, but there wasn't a small fridge in the room. The pool was pretty small and cold. It's indoors, so nice year round, but could have used a little heating, and the size was really noticeable because it got packed. All in all, I enjoyed my stay here and would recommend it for anyone in the area. read more

Marriott Hartford/Windsor Airport - King sized bed - Hotels Near Me - Windsor, Connecticut

Marriot is always a good place to stay and consistent with the quality. My wife and I are staying here for the weekend and have gotten to know aiden at the front desk. He checked us in and has been here for 24 hours straight. It's employees like him that make companies great! I can tell he cares about the company and is sacrificing to make this Marriott a better place. I would give him a pay raise! Marriott great job! read more

I wanted to wait until the end of my hotel stay to write this review. I stayed here for 5 days for work and was pleased. The room was spacious and well decorated; the only drawback is there is no microwave in the room and the refrigerator is very small which makes it difficult to reheat left overs and or store your takeaway containers. The staff was friendly and the in house restaurant was decent. The buffet breakfast is the same as every other hotel which leaves a lot to be desired. There is a breakfast menu option which I neglected to try deciding I could just eat at my company's cafeteria. My stay was quiet, pleasant and peaceful. I would definitely stay again and simply omit taking away any food from the nearby restaurants since I would not be able to reheat it in my room. read more

Marriott Hartford/Windsor Airport - Greedy much? - Hotels Near Me - Windsor, Connecticut

We stay here about 5 times a year when visiting family in the area. It's conveniently located right off of I-91 with a large amount of parking and recently renovated rooms. We really love the option to bring our dog to this property as well (just let them know ahead of time and it's a $50 charge for the stay). The only thing I am careful of is that each time we stay it tends to be the host hotel for many a youth athletic tournaments. This means that the place at all hours of the evening is trolling with dozens and dozens of kids of all ages, unsupervised, and making too much noise. When I walk into a hotel, I like some peace and not a daycare. The elevator is not always working which means longer wait times. Otherwise I have not had a complaint...not much around it but a good, cheap option for 1-2 nights in the area. read more

It is always hit or miss for me here and this time was no different. We continually stay here as it is very convenient when I am in town visiting friends and family. It is clean, right off the highway, and they allow dogs... All major pluses. But the first time we stayed, the place was literally overrun by children. Screaming Children and even worse were the parents who turned the ENTIRE Lobby into a hockey rink with cases of beer and piles and piles of pizza boxes etc... We were told a hockey championship competition was in town and well, they didn't lie. This past weekend we walked into our room, spacious, clean, modern and so so convenient to everything we needed to do. I flushed the toilet and water started spraying out of the handle as the handle decided to completely fall off. We were in a rush so we shut the water to the toilet and had to get ready to head to the party we were in town for. We got the toilet back working (well 80% back to normal when we got back.) We did have to flush it by reaching into the toilet reserve tank and lift the plunger thing. I then went to shower off all the toilet water from me and when I reached into the shower to turn the water on, the maid must have left the handheld sprayer still on so the COLD ASS WATER LITERALLY SHOT ME DIRECTLY IN THE FACE. It literally sprayed not only me but the entire mirror behind me and everything on the counter. You might ask why we didn't change rooms after the toilet incident, but we were only there for the night and the hassle of moving all our stuff and dealing with the front desk just didn't seem worth it nor did we have the time. I do love this hotel as it is super convenient and clean, however I just wish I could stay here and not have an awful experience overall... There is always something.. read more

Booked a room in February 2022 with 2 double beds to accommodate me, my husband and 16 year old daughter for our visit to the area in July 2022. We were given a room with a king size bed and a couch. I returned to the front desk to switch my room, as there must have been a mistake. I was advised the couch pulls out and there are no rooms available with 2 beds. With no other option, I returned to the room with 1 bed and couch to begin setting it up for my daughter to sleep on. The couch cushions were filled with stains, and the pull out mattress was very thin with springs popping through while laying down. They obviously overbooked the hotel, and a reservation months in advance doesn't guarantee you what you booked. read more

This review is for the hotel bar specifically. I was there for a function and went in for a drink while waiting for it to start. As a single woman I was ignored and passed over 3 times as I tried to signal to the female bartender that I'd like a drink! Even another man at the bar saw that I was being ignored! I finally got "noticed" when a male friend showed up to get a drink too! Very rude! read more

Wow! Seriously in love with the new renovations! The hotel is currently under renovation which is fine we were made aware beforehand and did not hear any noise. The new rooms are beautiful- we had a king suite it had a sitting area, large counter with fridge, separate bedroom, and two bathrooms. Aiden at the front desk was great helping with any minor issues. We will be back! PS- While we didn't eat there the room service menu had so many healthy options including veg friendly options! read more

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Just a quick correction to Stephanie's review below: unless you book on some cheap third-party site, if you are a member of Marriott Rewards, your internet is free. Book online with Marriott (or with them directly, but who calls reservations anymore??) and have your rewards number in there, and you are all set. OK, so they have just started their much-needed renovations, but I didn't hear anything on Labor Day (I arrived early) although I did see a lot of the construction guys outside later. While the hallways definitely are screaming "help me" I was really there to get a good night's sleep after a drive from Virginia, and my bed was awesome, wifi fast, parking plentiful and free. Shower was OK, but I'm sure a new showerhead will be installed in the next few months. Got a great deal due to the holiday/construction and prepaid on Marriott.com, but for $77 it could not be beat. I'm sure it will be 5 stars when construction is done, and the guys at the front desk are great. read more

I attended an event at the hotel and was taken such great care of by Joyce and the entire staff. Will definitely be back, thanks to their incredible service! read more

I am a big fan of Marriot properties and use them often. This was my first and only time at this location and my first negative experience with Marriot. The location is kind of isolated and there are no dining choices within walking distance Well there is fast food. My main complaint is the Internet at this hotel or at least in the room I had was absolutely horrible. Extremely difficult to get connected spotty service once connected and frequently gets disconnected My sink had hot water however the shower would only get Luke warm. Paint was peeling off the ceiling in the bathroom. I have a hard time believing that Marriott has inspected this property recently and also I have a hard time believing this property will keep its agreement with Marriott. read more

We had an excellent stay. Tonie from concierge in the evening was excellent. The gentleman at breakfast was also great 1/24/23. Excellent employees make the difference. We celebrated a friend's birthday and Tonie made it extra special. Thank You! read more

I cannot believe that I am willing to give this hotel 4 stars. I have spent 3 years, staying at every Marriott property in the area...just to avoid this place. Things have changed. I frequent the area 5-6 times per year, and historically avoided this place after repeated attempts, which is an oddity considering that I am a Marriott guy. My room/bedding was fresh and clean. The workout room had multiple treadmills and elliptical machines. Not quite updated compared to other properties, but they have upgraded some of the bathroom tiles, etc to make it feel far more current than my last experience. ...but it was the cheery reception that won me over. The front desk lady (I truly regret not capturing her name...gave a cheery greeting and smile... a sweet young Indian lady) started me on the right track. She even asked room service to sneak in a late dinner order, as they would have been closed by the time I made it to my room. The morning Concierge host has been here for years. Enjoyable, attentive. You have won back a customer. read more

All I can say is it's been a while since I have encountered an establishment that takes mismanagement to another level. Contacted the hotel after some items were left behind. Returned to Hotel the same day and helped "search" with on duty manager, checked Lost and Found, items were not turned in as required by hotel policy. Was told to contact the next morning for follow up with daytime mgr...( the hope was the items were left on the cleaning cart, or storage closet and not yet turned in) I was told to call back at 11am, that was when the Mgr would be in. Called after 11, and was told the Mgr was not coming in. I asked for whoever was covering and was told "no one". I was told I would be contacted the following day, that never happened. Ditto for the housekeeping person my wife talked to (not a supervisor) who also said she would check and call back. That never happened either. This has just continued, and the lack of a timely response is now clear. The management, or lack of management, is facilitating theft by its house keeping staff. Maybe they are looking the other way for staffing reasons, or just maybe, they profit as well by protecting their employees... a few dollars, a pair of sunglasses, your wallet... It doesn't matter. If you don't want to be a victim of theft by an employee who missed the HR video and you are helping to employ by staying there, and if you don't want the aggravation of a non-responsive management team, stay somewhere else. Their is a simple solution, sign the managers up for a class in hospitality management at Johnson and Wales, and make them sit up front! Based on this experience, I think it's indicative of a bigger corporate problem. It's like the rampant hotel theft of the 70's is back! No wonder why hotels are scared or AirBnB. Just like Uber and the taxi industry, they don't see the writing on the wall. Plenty of places to stay, don't make Marriott one of them! read more

After weeks of sleeping in motels and campsites, it was nice to spend a night at the Marriott. The lobby just took my breath away- it was so grand and beautiful. We got a really nice room on the second floor. The room was huge and clean and the shower was great. They also had free washing and drying machines (which was really nice considering we had been road tripping by motorcycle for three weeks already). The wifi was free and very quick. Overall just a great stay! My one negative would be about the hotel restaurant. The food was good but the service was absolutely terrible! read more

I have not stayed here in a while, but it's not too bad. Certainly, if you get stuck in Hartford because the airport can't handle snow it's convenient stop. The breakfast service is good and the staff are generally friendly. Marriott is not my favorite brand though. I really prefer the Hilton across town. They have a pool and better workout facilities. read more

This hotel is modern and funky. The rooms are clean, simply decorated and comfortable... unless you decide to sleep in! The curtains are HORRIBLE. I tried using the table and chair in the room to hold the curtains to the wall with no success. This isn't a room issue as This happens in every room I've stayed in here. On a side note the hotel staff has always been friendly, and the gym is nice. read more

Marriott Hartford/Windsor Airport - Hotels Near Me - Windsor, Connecticut

This Marriott is a little old and need renovation, but staff is keeping up good work. Location is semi-closed to the airport (still 10 min drive), not much to see outside / walk around. Room could be bigger also. Again, the service was very professional and sincere, just the facility need some face lift. read more

My spouse and I are Marriott loyalists. This Marriott is slightly older, but quite nicely renovated. The property is conveniently located near the airport, has lots of parking and is quiet, which is so important if you're staying here flying in or out of BDL airport. The rooms are comfortable as usual, and one of the new features include great charging areas for the multiple gadgets people have with them. The chain seems to be taking slow and steady steps to be environmentally conscious. For example, if you go to the lounge, there are glass bottles for guests to fill up with water and bring to the room. That brings me to the lounge - thumbs up for the options on water - there are flat and sparkling water both available, and small touches like these show their attention to detail. The options for coffee, even if it's machine made, are good for business travelers who need to keep chugging it down to survive. But best of all was the staff. In specific, my interaction with Danielle. She was attentive, polite and such a cheerful presence; how can you not like your stay in a place with such lovely people? Edit: Breakfast was alright too. Standard scrambled eggs, bacon, bakery items, fruits, oatmeal, yogurt, coffee & tea. read more

The hotel is beautiful. A modern oasis in an area you wouldn't expect. The rooms are as pictured. The food is surprisingly good (angus bacon cheese burger was so good I had it two days in a row!). With the Covid situation in mind, the experience was less than. We stayed for two days for a softball tournament and as per the concierge there we only 40 rooms booked out of over 200. That said...walking in the room looked great. However: 1. there was still garbage in the waste basket in the bathroom 2. We never had our room turned over /cleaned the next day 3. The fridge had grapes (from a previous guest) that have started rotting 4. Calling the concierge was futile. No one picks up. I had to go down stairs to set up a wake up call. Understandably, there's no room service and the pool is closed (due to Covid). But to not have the room cleaned prior to a new guest is unfortunate. The staff is very friendly and accommodating, but it's disappointing that you have to work to get to them. read more

I found a a rotting container of Chinese food in the room safe after a few days of trying to find the source of an odd smell. I informed the hotel manager/front desk staff, and they responded with a shrug and a half hearted apology. I prodded them to let their cleaning crew know, and was more or less dismissed. On the bright side - their shuttle drivers are super friendly and the restaurant is pretty great. read more

Stayed the night here while in town for a meeting and I have to say it was a great experience. Upon a late night arrival, I was met with exceptional service. Although the bar and kitchen were closed, the staff was eager to offer food and access to the M Club for drinks and the snacks that were available. In the morning, the service didn't stop. The staff in the M Club were incredibly helpful and friendly! What a way to finish a LONG day and start another one!! read more

This hotel is in a great central location in CT. Located in Windsor, it's close to the Hartford Airport and downtown Hartford. They have gone through a recent renovation, and the rooms are quite nice with plush bedding, and updated bathrooms. The shower had a rain shower head, and a handheld wand, as well as spa quality bathroom toiletries. The TV had Netflix and Hulu built into it, so you can log on to your own accounts to enjoy a better selection. The TV had about 30 channels including HBO for free. The restaurant was not so great. Very over priced, and a bland presentation. I had the sea bass which came with wilted spinach and truffle fries which were plainly presented (sea bass was the special that night). At $34, it wasn't worth it. I ordered a cocktail that was $11 on the menu, and when I received the bill they wanted to charge me $15.50. They fixed it when I pointed it out, and thankfully I reviewed the bill before paying. I would skip the restaurant if you can, as there are lots of local options for dinner, although you would need to drive there. I was also disappointed with the food kiosk selection in the lobby. There were fewer drink options (Pepsi, Diet Pepsi, Water) in the kiosk than they have in the vending machines. There is a decent gym, and a small pool mostly used by children (you can't really do laps in the pool). No jacuzzi. The staff were all very friendly, and housekeeping kept the room neat and tidy. I thought about reviewing the restaurant separately as I would give the hotel itself 4/5, but when you're staying somewhere, you really want the complete package to be satisfying. read more