I had a great experience here with my boyfriend and friends. Our friends got married and they used this hotel for stay in. I did think it was a bit odd that there was balcony in each room but no door? Breakfast is not free which might be a downfall for other guests. My boyfriend and I did have a great breakfast in the dine in though. The croissants were super soft and I really enjoyed the breakfast sausages and eggs! read more

Upon arrival the lobby is elegant with a friendly staff. You would question why a nice hotel is in such an area. I normally stay at this property when visiting NJ/NY area. It is central to where I need to be with easy access to the freeways. It's also not far from MetLife stadium. The room I stayed in was sub par. I normally heavily judge a hotel by the shower and blow dryer. It's important to me to be in and out when needed. The shower pressure here was fine, but the temperature fluctuation did not provide a good shower. Cold water came out most of the time and the occasional burning water came as a surprise. The drain was also backed up. The blow dryer was the typical Marriott blow dryer that does not work well. You need to turn it on and wait for it to warm up before getting heat. It is not a blow dryer that can get you in and out quickly. Unfortunately I didn't get to experience the concierge room or the gym. Hope to do both the next time I stay here. I hope the hotel improves especially with the construction that is taking place. read more

Marriott Saddle Brook - The shower drain had rust and a questionable stain. - Hotels Near Me - Saddle Brook, New Jersey

Room was clean.. Place looked fine. they have no electric car recharging stations. we had to hunt a working station down.

Got to the room and the bed had dirt on it so I asked for another room. When I got to the new room, the tv didn't even work. Tried to get ice from the ice machine on that floor and ended up having to go to the next floor to get ice. This should be considered a Motel, not a hotel. Worst experience ever!! read more

Terribly disappointed in my latest stay at this Marriott location. Before I booked I called around to get numerous rooms for my family who were all flying in, and wanted to ensure clean, updated looking rooms for a special occasion. As for price, I assumed since they were higher it'll be nicer, but I was mistaken. The crown plaza near them was 10 times nicer and cleaner, much more modern lobby and rooms. I was promised one thing from Marriott, but they never delivered on they word. Room was old, smelly, furniture and amenities had lots of wear, looking like a one star motel. Pics I'm attaching will speak for themselves. read more

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This place is horrible , especially the mgr. We had a very very bad experience.. it all started when my husband and myself checked in late at night and the man who checked us in gave us some bad advice. My husband is handicapped and asked if we could park our rental car in one of the handicap spots without a plaque. We live in Florida and our car there has handicap plates...so he explained to us that the Marriott was private property and the town police dont patrol there..only if they are called by the desk people. he wanted the year, make, model and license plate of the car we had..which i provided to him immediately..he said he made a note on our room #. Well after a couple days i received a ticket! A copy of the ticket was made and given to the mgr Luis who basically told me that i was wrong..the police do patrol the property and it was not private property!! He did not care about what i was stressing about and did not offer me any advice or compensation..all he told me was to go down to the police station and tell them...i dont even think he put any calls into the officer at the station like he told me The Marriott should be ashamed of themselves for not even offering anything to me at all seeing how their personnel did not give us the correct information at all..their personnel should be thoroughly trained and they weren't !!! i travel and i know quite a few people who travel and i will be letting them know what kind of place this is and to take their business elsewhere from now on!! Do not stay at any Marriott establishment if this is the way that the managers treat their clients..Horrific !!! read more

good service but the sheets were dirty. It looked like maybe poop stains on them. There was a little blood looking stain. overall good but could have been cleaner. read more

Very disappointing. Could have been great. Room temperature control was very good -- controls worked and machine was quiet. Bed and pillows were quite comfortable. Location was ok. Parking was free and adequate. Internet was good. Noise level was ok. Front desk staff were generally friendly. I got a good room rate. Room was clean and well-kept. Towels in bathroom were large. BUT ... [1] When the shower worked, it was good, but it failed. No water. After it was repaired, the control was poor: I could get it too hot or not hot enough. Nothing else. Shower failed a second time a different day. Next to last day, shower worked, but didn't get hot. [2] Room had no mini-frig nor a microwave. Not even a pen! [3] I needed to use the laundry room but couldn't. Laundry room had only one washer, broken, and no change machine. Front desk did not have adequate change. Who puts in coin-operated machines, without making change available? [4] Keys worked once and then failed -- had to get new key almost every time I entered. [5] TV was on when I entered room, and then I learned why. Neither the remote nor the power button on the side worked -- had to unplug it to turn it off. (But since I checked in late, I couldn't find the outlet until the next morning. So the TV was on the first night. Fortunately I could mute it.) [6] Entry light very, very dim -- not useful. [7] No prices on any item in snack/gift shop. [8] One power outlet beside bed worked, the other didn't. Both the working and nonworking outlets were on the side of bed I generally don't use. [9] One bedside lamp worked, the other didn't. Again, both on the wrong side for me. [10] Breakfast was ok, but only one option -- full buffet -- and expensive. Not included in room rate. Although I thought it was. Later a menu with other options appeared. [11] Not sure, but I don't think indoor pool was heated. Water was cool to the touch. No hot tub. Pool was attractive, but no one used it. I don't plan to stay here again. Probably the laundry experience was the most unfortunate of the above for me. But the poor shower experience ranks up there too. read more

Older hotel but well maintained with outstanding service and very good restaurant. This is my go to hotel from now on whenever I am in the area. The staff goes out of their way to help and I heartily commend them for being one of the finest staffs in the Marriott group read more

In town for work. I'm an elite status reward Marriott member. This place isn't too terrible but it's far from good. It's obviously an older property. You can tell that when you see the outside and pull up to it. Couldn't tell by the cost! $180 a night on a weekday. Glad I'm not paying, work is. The lobby has that new vibe but once you get into the hotel floors you can tell it's in need of a remodel. Rooms aren't bad. Bathroom is terrible. It's a sink, no counter top. Grungy nasty under the sink. Lots of good places to eat within a 4 mile drive of the place. Didn't eat here once. Around the elevators on the 5th floor smelled of urine. It was weird. No outlets or charging ports around the bed. Shows how dated the rooms are. read more

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So I booked my room in advance, all to be told it wasn't ready. I requested a room by the pool but was told I wouldn't want it. Why wouldn't I want it ?? I booked the room by the pool because I want THE ROOM BY THE POOL. So this woman at the front desk who wasn't comprehending anything I was telling her. She kept assisting I take another room. I did not budge, so I have to wait for my room. Fine, my family members also had the same issue we all booked rooms in advance for the same date. But no ones room was ready. Finally I get my room and drop my own belongings off. Me and my family was running late to a event out side the hotel, due to the inconvenience on the hotels behalf. When I return back to my room ready to shower and sleep. I notice my shower was dirty, Pube hair everywhere. I call room service to complain. And I'm told their is nothing they can do about it. NOTHING ??? I ask for another room then, with a clean bathroom. "Oh we're booked up" no way I'm showering in here. I ended up taking a shower in my sisters room which was on the 19floor. The next day I complain to the same unprofessional incomprehensible employee. She said "that's why I told you to pick another room". Wait ? Because the bathrooms are never cleaned ? WTF!! This is a hotel every room should be throughly cleaned. That included the bathroom. I ask to speak to someone higher up and I'm told no one is available. Besides the bathroom the only thing I enjoyed was the pool, and gym. Other then that I will never waste my money at this hotel. read more

This is a MARRIOTT! MARRIOTT properties are known (or should be known) for quality and cleanliness. This property had minimal staffing and it's old/run-down and badly in need of renovation throughout. TONS of visible water damage throughout, especially in the room (we were on the 3rd floor). The staff, while not horrible, wasn't very responsive, either. We stayed for 4 nights total. I requested that our room be serviced by stopping at the front desk personally before leaving for the afternoon one day. When we returned, our room hadn't been serviced. When I stopped at the front desk again the following day to look into this, I was told that housekeeping was not available past 5:30pm. I explained that this information should have been told to me when I requested the service when leaving the day before and I shouldn't have to return to an unserviced room after-the-fact. This is not the MARRIOTT service that I'd come to know and expect from the past. I know Covid has impacted many businesses and industries but if you're going to provide substandard services, adjust your prices accordingly, too. read more

This hotel is so old and gross. It smells of mold and humidity. Our room was a hot mess. I think the side panels behind the night stands were installed crooked as they were tilted. The toilet was at an angle in the bathroom as if installed wrong. The ceilings were old cement while the rest of the room had tried to be upgraded. Room service was good but won't stay here again. read more

They didn't greet me, nor recognize me as a Titanium Marriott rewards member which they're suppose to. The AC in the rooms don't cool down the room enough to sleep comfortably. read more

I really enjoyed my stay here. We were part of a wedding group, so the energy was great. They accidentally charged my card twice, but as soon as I called them about it, they resolved the issue, refunded my card and was excellent about making up for their mistake. I recommend it! read more

I had the pleasure to stay here for a wedding. Shay and her team were exceptional to work with during the planning process of booking the wedding block, wedding shuttles, and breakfast . During my stay- Jeff, Michael, Marco, & Nádia were so helpful and accommodating with all my requests and needs for the Bride and Groom getting ready and their stay. Comfortable Clean Rooms, easy and fast check in check out, & lots of parking. Very close to the Venetian and to Garden State Mall. Also across from the hotel is Dunkin' Donuts if you run on Dunkin' lol read more

Modern, clean and conveniently located to Clifton area where I was going except for busy times on Garden State Pkwy. Staff very friendly but took almost 15 minutes to get someone to show me rooms. They are modern, clean, new mattresses but bathroom very small with standalone sink and no countertops or under sink shelves for storage. 10th floor all rooms have refrigerator. You can still ask for one if in other floors. Bar on top floor has great views and fun. Restaurant menu seemed nice and on ground floor but not included! Prices slightly high compared to Crowne Plaza Fairfield, Rutherford or La Quinta Clifton/ Rutherford. read more

I have stayed at many different Marriotts and all of them have been pleasant. This one is probably the worst one I have ever stayed at. The walls were dirty in the bathroom, the breakfast menu was already used, the shower did not drain and to top it all off, there were cockroaches in the room. I am not happy with my stay at this hotel and I will not be returning. The Marriott is a great hotel chain however this specific one I would not recommend. read more

Marriott Saddle Brook - Hotels Near Me - Saddle Brook, New Jersey

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I have been in NJ for a conference/workshop these past few days and it was held at the Marriott in Saddle Brook, New Jersey. It's conveniently located right off the I-80 so it's very easy to find. Everyone on staff is incredibly friendly. Even though I wasn't staying at the hotel, everyone who worked there made me feel very well taken care of and accommodated. Everyone always makes a point to say hello and if they saw me wandering around the halls they would ask me if there was anything I needed. The banquet hall where the workshops were held were divided into separate rooms and set up each day. I have to admit the chairs we were sitting on were extremely uncomfortable but it might have more to do with the fact that we were sitting on them 8 hours a day for 3 straight days more than anything else. Coffee and tea were always set out in the mornings with everything being replenished when needed and cold sodas were set out in the afternoons. One thing that did turn me off a bit was a glass I saw set up in my workshop. Each table had glasses and a pitcher of water for the attendees but one of the glasses was stained heavily and was never replaced through the duration of the conference. Once I noticed that I stopped drinking water from all the glasses. Parking is free which is a definite plus seeing how a lot of hotels are now starting to charge for parking, even in their own lots. No free wi-fi. read more

Saddle Brook Marriot is an okay place. After JFK/LGA/EWR hotels were booked by hurricane victims for weeks on end, the closest hotel was this one. I had an early morning flight and couldn't leave from home so I decided to stay here. Considering its 30 miles from JFK, the hotel makes it easy to get to the airport via the GW Bridge. As far as the hotel itself, its okay. Yes, it does appear to be recently renovated. However, the rooms still very old and musty. The bathroom had yellowed tiles and rust in the tub, which was my major complaint. Besides that, not a bad place to spend the night. read more

Great beds. Thats about it,though. Maids stole my charger plug in. Good place to stay of you aren't right by concierge but the food is expensive as hell and not worth it. They think they're a big dog hotel but really they're not. Lots of money for an average stay. Staff is always a bit awkward too. read more

This is my favorite spot near home but, too damn expensive!!! I wish I could go more.. The Cobb salad is out of this world and so is most of their food! But, have your account full! :( read more

Nice enough hotel - it wasn't anything fancy, but it got the job done. The industrial-style toilets (like you would find in a public restroom) were a little off-putting, but otherwise the room amenities were nice. I used the gym twice during my three night stay. The cardio equipment (particularly the bikes) could use some updating, but everything worked, and there was a better range of weights on the free weight rack than in most hotel gyms. The concierge lounge was average for Marriott - scrambled eggs and oatmeal in terms of hot options, good selection of pastries and bread, good selection of cut fruit and whole fruit to take along. The traffic location is a bit confusing, but with a little bit of map consultation, you can avoid the GPS instructions that almost always take you on the parkway. I will probably stay here again when business brings me back to the area. read more

Stayed here for one night and was a decent stay. I am always at Marrio tts and this was a decent full service Marriott but nothing too special. Location was good off the parkway. However, the walls are extremely thing and it was super loud. Luckily there wasn't anyone having a party or anything so it was infrequent but being on the executive floor and an expensive price you expect better. It was like the walls were paper thin, you could hear every conversation and footstep and door slam. There are signs everywhere saying quiet time is from 10 PM-8 AM so they must realize the problem. Granted it was Saturday night but its not like there was even a party or a lot of people around. God help you if there was with these walls. The place itself is somewhat outdated also, but at least have newer TVs and beds. Overall, I am knocking it down for the price and the horrible noise factor. read more

I booked a block of hotel rooms at the Marriott Saddle Brook for my June 2021 wedding. The initial booking process was great, but I would not recommend this hotel to other brides due to the multitude of issues they gave me in the days before my wedding, as well as during our stay. I will start off by saying Shay Ahmed, the booking coordinator, was excellent to work with, and this review is in no way a reflection of her and her work. She was in touch with me from when we initially booked, to the day we checked out, and it is unfortunate that she had to be the middleman and give me all of the bad news in regards to our stay. She did everything within her power to make everything work for us, but unfortunately, Marriott's corporate greed and lack of concern for their customers was completely beyond her control (Thank you Shay, for all the ways you tried to help!) We compared several hotels in the area for our hotel block, but ultimately chose the Marriott because of their competitive rates, and (our 2 deciding factors), their options for keeping the bar open until 2am for our after-party, and their morning-after brunch. These options were very important to us, as we wanted to treat our guests that were spending time and money to come celebrate with us. When we signed our contract, we were told that the bar would stay open until 2am with a wedding block booked (a bartender fee was never mentioned), and that we would be able to host a brunch in the bar area of the hotel, and pay the bill for our guests when we check out. There was no room-setup fee with this option, as we were going to use the bar area. The week of my wedding, when everything should have been finalized already, I received a phone call from Shay informing me of the following; 1- The kitchen for the hotel would not be open, and if we wanted to have a brunch, we would have to pay an additional $200 fee to set up a conference room, and have food catered from an outside company. I did not have the time one week before my wedding to find and book a caterer, so we went with the company they recommended , Bagel Run in Saddle Brook (They were absolutely terrible and unprofessional. They forgot 2 trays of french toast and I had to call someone to come back and drop them off an hour after the brunch started. And even though they did not provide servers, and all they did was drop trays of food off, the owner actually had the nerve to text me after I tipped them, asking me why I didn't tip a full 20%. This guy really expected me to tip him $290 just to drop off a couple trays of food. I tipped him $150, which I still thought was excessive, and that was not good enough for him) 2- The hotel would not keep the bar open past 10pm, thus not allowing us to have an after-party. They tried to blame Covid, but this was obviously a money-grabbing scam, because the restrictions and curfews had already been lifted at this point, and when I tried to argue, they said that they will keep the bar open, but that we would have to guarantee a $500 bar tab, or pay the difference, in addition to paying a $150 bartender fee. (We stayed at the hotel the night before our wedding, and the bar stayed open with their regular bartender until 2am, and there was no wedding party there.) So it is now 1 week before my wedding, and I had to come up with all of this extra money to pay for things that were not part of my original contract. This was not the added stress I needed when everything should have been finalized at that point. The shuttle company we booked through them (Platinum CLS) was also an absolute disaster. We had to start my ceremony 40 minutes late because our officiant was on the shuttle, and the driver refused to leave until the shuttle was full, even though they were contracted to do continuous loops for 90 minutes. The front desk staff did not do a great job distributing the hotel welcome bags we worked so hard on. Several guests had to go back to the desk and request the bags because the staff forgot about them. Also, when we checked our final bill, the $150 "bartender fee" suddenly became $195, with additional fees that were never discussed. The hotel itself was decent enough, but they tried to scam us out of so much money, and created so much unnecessary stress just days before my wedding, that I would never wish on another bride. Do yourself a favor and look elsewhere for your hotel block. read more

Super convenient and reasonably priced hotel. Super easy access to the parkway, and route 80. Very clean inside. The rooms were nicely laid out and I loved the king size bed and awesome pillows. I stayed here on a Saturday night after a wedding and the bar was packed with post wedding people all trying to get some more alcohol in their systems. Pretty fun vibe but I didn't stay to investigate. I was hella tired. Anyway, seems like a good option if you're traveling and want a place close to nyc but not in nyc. read more

This is the worse hotel experience of my life. I dont know if its corporate or the on site workers who are incompetent. First they claim they did not obtain my authorization form (for credit card info). My company sent it four times!! Second they charged the wrong card. Then they checked me out ahead of time and booked my room to someone else without reason. I never disliked a place so much. read more

Very nice front desk staff. The bar is a good area. Food is decent. As far as Marriotts go though this one is below average. On my very first night here I stepped on broken glass that was on the bathroom had to get some bandaids. Walls are incredibly thin and there's a lot of noise throughout the night so I recommend ear plugs if you're a light sleeper. I have to stay here for work but if I was visiting the area I'd possibly consider other options. read more

Worst stay ever. Stay far awayyyyy!!!! From the beginning the front desk man was a straight douche. We reserved for a double bed and they gave us a king. How the heck are we supposed to sleep!?!? The man was super rude about it and even worse he probably gave us the worst room!!!! Every morning at 6am kids start screaming and yelling in the pool which is literally right outside our room because it is an indoor pool the noise sounds ten time more loud!!! To add to this the hotel room was dirty as heck especially the bathroom. Again stay awayyyyyyyyyy. Never again... read more

Never again!! This Marriott has been going downhill for years! Not what you expect as a Marriott customer! Stayed over Memorial Day weekend. Upon late nite return to room no housekeeping service done, next day, room ignored again! Decided to give it another chance in July. Our stay mid July, 2018 sealed the deal! Housekeeping was horrible! Wrong size sheets first nite, dirty, stained shower floor, dusty everything!! Returned following evening, there was one towel for two people, not even a wash cloth! No tissues! Not what you expect or want to deal with when you return to room late nite! It's not just the housekeeping! We have noticed a decline of the entire place! The lobby is shabby, worn out furniture, nicked walls, broken lamps, trash overflowing in lobby receptacle for hours! Litter outside in waiting areas for hours. Lobby bathrooms are filthy. Only two luggage carts, one sitting with cases of water for hours! Seats on chairs in concierge were completely worn out! So many negatives about this place!! Some issues may seem insignificant but when they start to add up you realize you definitely aren't getting what you paid for! Marriott!! Take notice!! This is a bad representation of your name!! read more

We had a work event here and was not impressed. The location is a little awkward, you have to pay a parkway toll even though you are only on the parking for the exit to the hotel. The hotel seems nice on the ground floor, but our requests were not all met and our contact was not there to help day of. Disappointed and will not be returning for another event. read more

Friendly and helpful staff. Clean rooms but the popcorn ceiling seems a bit outdated!

Where do I start? Myself, my husband, my friend, her husband, their child and their friend came mid August 2018 for a Yankees game. I booked 3 rooms for us. 1 King and the other 2 rooms were supposed to be 2 doubles. We ended up with 2 kings and 1 double. The air conditioner was broken in ALL 3 ROOMS! How does this happen? At one point the maintenance guy actually showed my husband where to hit the AC motor to make it turn back on =/ We stayed here for 2 nights and it was awful. 2 rooms were in the pool area, they do nothing for noise complaints. Kids were literally screaming and yelling until about 1015pm. ANNOYING Rude staff in the bar area. Light was coming from under the door so it was hard to sleep in a little. Won't be staying here again! read more

I travel to NJ on business often and generally stay at this Marriott. It's a good location and a clean hotel. The remodel of the hotel helped it tremendously. I'm not a fan of of the in house bar or restaurant but there are restaurants nearby that make up for it. read more

Noisy, staff walking in without knocking, graffiti on room walls, great pool, okay place for a short stay but not on weekend read more

Marriott Saddle Brook - Hotels Near Me - Saddle Brook, New Jersey

When my significant other and I walked through the door 3/16/21 it was a disaster .The booking was placed on hotels.com in advance and paid for however at the location they were unable to locate the confirmation number for another 45 minutes . We we told it was frozen or locked in suspense in the suspense so they could see the name but that was about it . Therefore they didn't want to make us pay again . Very frustrating also to add to the punishment the restaurant abs the pool was closed . Smh .. we finally get to the room then it's freezing , abs then then heat keeps clicking on and off so it's coil then hot , no type of blankets on the bed and some small fridge that you can put baby formula in . A total epic fail to say the least . Luckily we m is the area so we went to a neighboring hotel and there .looks nice on the outside but definitely was deceiving to say the least . Never again abs I'm gonna call corporate for a refund ... very unsatisfied ... read more

Wow, where to begin. This hotel is a sixties vintage hotel and conference center that was barely updated by Marriott. The lobby is reasonably clean but the rooms are hot garbage and showing age. I stayed there on a business trip and the place was packed for two weddings. Beer bottles and trash were strewn about the front entrance and management didn't seem to care. The restaurant is way over-priced for awful corporate food. I get it- it's basically a tourist trap just outside Manhattan and prices are are going to be jacked up. But $7 for a regular Budweiser bottle? Come on, man. And worst of all- NO COFFEE in the lobby. You have to walk next door to Dunkin for coffee. I had an early breakfast meeting in the hotel lobby over paper Dunkin coffee cups. At a freakin' Marriott. I'm sticking with Hampton Inns from now on. They do coffee right. Do not recommend this Marriott. read more

IIm a PLATINUM Marriott member..... spend over200 nights a year in Marriott hotels and this is the worst hotel I have ever stayed at. The property is OLD and offers little in terms of amenities such as Starbucks, etc. Décor is extremely outdated, rooms are small . a/c outdated and noisy, bathrooms are not functional/zero counterspace. There was no internet service in the rooms, and the hotel front desk staff informed me that they would 'waive' the business center fee for me due to the inconvenience. I have never stayed at a Marriott where they charged a Platinum member to use a Business Center computer. Apparently, this site does! ] The selection in the concierge lounge was limited to say the least. Concierge room is TINY and outdated. Overall,, a very disappointing stay.Very dated hotel. Rooms are not clean, walls and doors had water stains on them. Avoid at all costs!!!! read more

3 stars is because the hotel could use a bit of an update.. with that being said the service is excellent, friendly and very attentive. Everyone is very helpful and kind. I would love to do 4 stars but as I said that's about the cosmetics. read more

This hotel is out dated just because you painted and changed bedroom furniture come on but if you're a SPG member and place a beg on the hotel you're never get a call back stay away from this hotel trust me the dead beat GM doesn't return any calls read more