They guys are fantastic! They provided exceptional communication, very professional advice and…read morehelpful recommendations. We need to have the water filtration system replaced and they explained the process thoroughly.

I scheduled a service call for a boiler issue that was causing a loss of hot water. The tech came…read moreout, reset a button on the boiler, and left without identifying the underlying cause of the problem. The technician's only action was to reset a button on the boiler. No root cause was identified, no diagnosis was provided, and the exact same problem returned shortly after the tech left. I called back immediately and only receptionist would speak to me and said nothing could be done as it was the weekend and no management was available....UNACCEPTABLE. As a result, my household was left without hot water for the entire weekend! What is MOST frustrating is they charge a non-refundable diagnostic/scheduling fee and state that the purpose of the visit is to inspect, diagnose, and provide solutions. I expected a professional diagnosis and repair, not a temporary reset that failed almost immediately!

We moved into this house two years ago, and we knew the day was coming where we would have to…read moreoverhaul our plumbing. It was all installed in the mid-1990s and would be difficult to repair due to obsolescence. It was overwhelming to think about and we just kept putting it off. Thankfully, we crossed paths with Kyle and Fellowship Plumbing & Mechanical. He drove all the way over to our home and took the time to give us a candid, detailed assessment of the house's plumbing and recommendations for what should be updated. Kyle's knowledge and passion was re-assuring and convinced us that the time was now to take the plunge, and it was a great decision. The quality of Kyle's work is tremendous and now it feels like we moved into a whole new home. Nothing like turning the faucet on and seeing clear, filtered water come out. On top of that, his pricing is very reasonable along with the monthly financing, which made this a much more manageable investment. The business office was very pleasant to deal with as Cheryl was very professional and accommodating to our needs and preferences as customers. She was on top of everything and very timely in all of her responses to our communications. Fellowship Plumbing & Mechanical gets two thumbs up from us. Thanks Kyle and Cheryl!

It is unfortunate that I can't give negative rating. It has been a true disaster! Kyle suggested…read morereplacing a faucet that was leaking in one of the bathrooms, but not only he did not complete the job, he displaced the vanity top, broke the mirror of the medicine cabinet above the vanity cabinet, and cut the faucet in half in unsuccessful attempt to take it out. Then Kyle changed me $175 to change the water stops as he could not figure out how to turn them to cut the water supply, so I could have water in the rest of the house. He promised to come back and fix everything he broke, but he stopped responding to my texts and phone calls. I had to hire a different plumber who got everything fixed what Kyle broke. Hope this review will help you make the right decision and stay away from Kyle Home Improvement (which should be renamed to Kyle Home Destruction )

I'll start with the good:…read more 1. Techs are always friendly and courteous 2. Customer service phone service is always great 3. They generally do an okay job with the maintenance Now for the not-so-great... 1. They will absolutely fleece you on anything your purchase. Their flat rates are roughly 1.5-2.5x higher than most other competitors, and if you compare quotes with smaller, local companies, it can be on the higher end of 2.5x or more expensive. For example, I received a quote for a tanked water heater for $5900 and $8900 for a tankless. I shopped quotes and found the average for tankless was ~$3000 and tankless was ~$4500. I confronted them on the asinine price, and they bumped it down to $4500 and $8300, respectively. The same goes for a fix for the furnace. I was quoted ~$1000 for a part that was under warranty (and not the actual fix). I shopped around and found that the proposed fix averaged $300-750, but the actual fix was ~$100. 2. There are no itemized breakdowns of parts, labor, or items that you are quoted for or purchasing. 3. They are sales-first. They'll get you and you'll think you won't have another option. Their techs or service managers will attempt to upsell you on repairs you may or may not need 4. I'd say there's about a 50% chance that they'll cancel or reschedule your maintenance visit that you scheduled, and you won't find out until you hit your scheduled maintenance window for service 5. I found that they didn't perform combustion tests on my furnace or vacuum out any of the hoses/condenser ports. I only knew after I had someone come compare quotes on the suggested repair 6. I found that their suggested repair wasn't actually what the issue was, and that the actual fix was much cheaper than what they wanted to do I wouldn't recommend their actual job services and would highly recommend shopping around. Their prices are far from transparent and they have no qualms about fleecing their customers. Their maintenance package ($50/month) is okay, but I found other maintenance packages for $20-$30/month. You can search reddit or other forums for what people have to say, but my experience seems to harmonize with what others have said. Other companies and contractors also seem to cringe when you mention their name, which is generally not a great feeling.

UPDATE: After months of trouble with our previous oil company, GEM initially felt like a huge step…read moreup. Harrison came out expecting to be working on a gas system despite us telling the dispatcher we have an oil system. He and made a real effort to help us. But we were expecting him to give a quote and instead handled most of the major issues the same day. Or so we thought... His initial repair ultimately took three more separate visits to get right. The issues we ran into after the first visit could have been avoided if the initial work had been completed correctly, but I appreciate that GEM honored their warranty and kept coming back without charging us extra. The final technician, Steven, was the one who fully resolved everything. He corrected the earlier mistakes, updated the piping, bled the system properly, and fixed problems that had been building for years, even parts that weren't effected by the initial repair were replaced to ensure efficiency and to avoid further damage to the system. Our heat now works better than it ever has, and Steven genuinely deserves five stars. Because of the multiple visits and avoidable setbacks, I can't give the company a full five stars, but I'm grateful for the Steven seeing it through!

What can I say about Anne the Plumber? I am so happy with their integrity, knowledge and the level…read moreof service. The work was thoughtful, creative and expertly done. What is truly impressive is the time they spent with me explaining the nature of the plumbing problem and its solutions, even before the job began. From the beginning of the job to end, Anne the Plumber took meticulous care and I felt as if it were the most important project that they were doing that day. And, it was not a simple job, like a leaky faucet, it was a complicated job. They had to literally build piping for a washer and dryer that had no infrastructure already in place. The money I spent was worth every penny. I will only use Anne the Plumber for my own condo, and my building has used them as well, with excellent results.

Wanted to hire 'Anne the Plumber' to support local woman owned businesses…read more Sorry to say I am extremely underwhelmed with their work, and even less with their pricing. Specifically listed things I needed done. Leaky shower was not fixed, just recalked. They fixed a pipe in my flowerbed and replaced two spigots. Over $620... Asked him to tighten two faucets and he wanted to charge $225x2 to tighten two bolts. Will need to call in another plumber to fix shower. Will not use, nor recommend, this company.

CJ Plumbing was highly recommended. Honest plumbing contractor…read moreThe city is upgrading the street lead pipes. With this upgrade, the homeowner is responsible for resident upgrades. Main service upgrades (check valves) and exterior (back flow hose bibs). James was assigned. He was very professional and ensure the install was code compliance. He reviewed the operation and thoroughly clean up the areas. Photo's confirm his expertise and pride in the project.

Excellent service!! Highly recommend. They removed our oil tank and old boiler and installed a new…read moregas boiler and a tankless water heater. Very friendly and professional, on time and great people to work with. They informed us every step of the way about their work. We are very happy!!!

Amazing service, really great team who addressed the issue and made recommendations for immediate…read moremanagement and future management. Took the time to explain in detail the issue and why it happens. Really friendly and reliable crew.

Set up an appt on Wednesday as a result of getting a call from Roto-rooter from a Yelp project I…read morehad just started. Called Roto-rooter 2 days later to confirm that day's appt. They have no record of the appt. So if a company can't even successfully figure out appointments, or show up for an appt . .

These guys are fantastic - I can't say enough good things about them. I had issues with the…read moredrainage of my basement plumbing that caused my sink and washing machine to back up. Mark Cadorette quickly answered my call, gave an approximate time for availability, and promptly arrived at my residence. From there, Mark and his son Nathan diagnosed the problem and eliminated the clogged piping. They were courteous, clean, and helpful in every way. I can't recommend them enough. Hire with confidence!

Mark Cadorette and his son did a significant amount of plumbing work on our home during our recent…read morerenovation, including installation of a radiant heating system in our downstairs, replacement of our baseboard radiators upstairs, re-plumbing for a new bathroom and kitchen, among other things. Mark was incredibly reliable, efficient, and hard working, and our project never would have been completed in the time frame it was without his help. I would not hesitate to ask for their help on future plumbing needs!

Horrible service dident show up to the appointment and when I called to find out they told me they…read morewould call me back in five min waited an hour just for them to blow me off again and they had the audacity to ask me if I wanted to reschedule for tomorrow no thanks I'll find someone else.

I called for an estimate, overall it felt strange with the pricing. Out if curiosity I looked up…read morethe company's lisence numbers, They are not active. The RI one is linked to a bad history of scamming. Thank God for these government sites to check this. I also called to clarify, PLEASE BECAREFULL

I highly recommend Cortes Plumbing. Victor Cortes did excellent work at our house…read more We renovated a bathroom plus he did a few other projects for us. The work was done quickly and efficiently. He offered excellent advise and he's a super nice guy to boot!!

From the owner: Cortes Plumbing has been in business for over 18 years. No job ever too small. We provide free…read moreestimates. Plumbing repairs and hot water tanks.

They responded quickly and did an excellent job at a reasonable price!! They were thorough and…read moreknew exactly what they were doing

They are awesome very attentive,the quality of work was spectacular I highly recommend themread more