Dr. Baum is the only Ophthalmologist I've ever been to and even though he no longer takes my…read moreinsurance, I am willing to pay out of pocket because he is that good! My office visit was $135 which is way less than my GP charges my insurance company. He is professional and caring. He never rushes or brushes off questions you may have. He is a Georgetown graduate and has lots of pedigrees adorning the wall of his waiting room. Washingtonian magazine likes him too. He has been on the Top Doctors list many times. Parking can be a pain with the construction going on down the street that takes away many of the metered spots. There is a lot behind the office that charges $5 for the first two hours, but it fills up quick. I had an 8:30 appointment so I had no problem. I plan to stay with Dr. Baum. He is worth every penny!

Dr. Baum is great. Woke up one morning and my eye hurt. I called and was able to make an…read moreappointment immediately for that morning. When I arrived, he examined me and told me what was up. He was great b/c he took his time to take out an booklet & show me exactly what happened. Rather than prescribing me a medicine, he explained that a hot compress four times a day was better than any prescription medicine out there. Plus, it'd save me money & a trip to the pharmacy. I liked Dr. Baum b/c I got an immediate appointment, & he was so friendly. For 15 minutes, my appt. was $110.

I had my LASIK done with Dr Holzman last December and the whole operation went very smoothly…read more Professional staff, honest about all the questions I had and the procedure was an out-of-this-world experience. They really did help calm me down during the operation, which I actually enjoyed since it was something I will never experience again. Loved working with them!

I cannot say enough about the professionalism and care Dr. Holzman and his team showed during my…read morelasik surgery. I was quite nervous about this surgery and everyone along the way reassured me and answered all my questions and concerns. Day of surgery I was still nervous, but they treat you so well and provide such a relaxing environment, that you have no choice but to chill! I don't know why I was so nervous, the surgery on both eyes was over so quickly and I was so well-informed about what post-surgery would feel like, that I had no surprises whatsoever. If you are going to trust your vision with anyone, then do so with Dr. Holzman. It's been a month now and I'm loving that I can see clearly now when I first wake up in the morning and all day without the aid of glasses or contacts.

Your eyes are the windows to our world. So, you want to make sure and take care of them…read more Dr. Bahn is the nicest and best ophthalmologist I have ever met. I learned today, that his father and grandfather are ophthalmologists too. Dr. Bahn told me that he knew what he wanted to be, since he was a child and he is excellent at his work. Dr. Bahn makes your examination painless, but he is very thorough. His office staff are nice and efficient. I always get a warm welcome when I walk in the door. I would give him ten stars if I could.

Sneaky little bill adjustments to senior citizens. Added $1.60 on to my mom's bill by conveniently…read morerounding up to $20 when our medicare advantage plan paid $131.40 of the $150 fee. When you try to talk to office about it they just get pissed off and have no explanation for where the extra money goes. They just pocket the difference. I'm sure most patients don't 'even notice. So unethical. Oh, and to add insult to injury they call it an "incentive adjustment." Incentive to let the public know.

I am 70 and have been to a great many doctors. Wait times here are the worst I have ever…read moreencountered My husband had cataract surgery here twice. We waited over 2+ hours before the surgery for no apparent reason. I had cataract surgery last year in an hour, tops. Do not use this practice. There are a great many ophthalmologists that do proficient cataract surgery in Montgomery County that have are far more efficient processes. The practice offered no explanations for the extremely long wait times. It seems to be for their convenience only.

I can't say enough good things about this healthcare provider. The office staff is friendly,…read morecaring, and helpful. Dr Park, who I see as my opthalmologist, provides excellent care, answers all my questions thoroughly, and is delightful to chat with (an undervalued, but great skill to have for anxious patients).

The technicians are very polite, nice and easy to work with. The office is clean neat and looked…read moreorganized. Clean office is very important.

My experience with this doctor was exemplary. He was efficient kind and everything a doctor should…read morebe. Thanks to him I Can See Clearly. His office is competent and friendly and efficient.

All of the staff are phenomenal, very upbeat and supportive! Dr. Vu is a very caring and…read morecompassionate Ophthalmologist. He helped me overcome my fear and anger over my diagnosis.

Not well managed for check in and check out. A line is created where people wait even though there…read moreare employees available to provide assistance

Dr.Que needs a refresher course in bedside manner. He was surly and brusque and not helpful. His…read morelack of empathy was glaring. He repeatedly said he was giving us information that " no one else will tell you," whatever that means. There are no doubt excellent people at Wilmer, but Dr. Que is not one of them.

The doctor's care is not the issue. Or last two visits for my 92 year old diabetic father had us…read morewaiting in the waiting room for one hour and two hours. He apologized saying there was an emergency but considering my dad's appointment took all of 5 minutes- it's really inexcusable. So many reviews here say he over books. Well this is the result. My mom even called me worried for dad cause we backed up to his lunch time- his sugar levels are the issue. Yes we carry stuff for him but 2 hour delays. No way! It's ALWAYS a 1 hour minimum wait. And I had an appointment he made me late for.

My ophthalmologist referred me to Dr. Vu at Retina Associates. They saw me the next day, which was…read morefortunate for me because it was the last day of my summer vacation from work. I did have to wait in the waiting room, but at least it was comfortable. Upon paying my co pay, they gave me a folder with bios on all the doctors - pretty impressive careers! My retina exam was very thorough, with high tech equipment, and lots of blasts of light into my eyes. In the end, there was nothing to be concerned about. Dr. Vu explained everything, and sent my results to my referring doctor. My only tip is to park on the street or in the garage kitty corner from the Montgomery Center (Both are currently under construction). You'll save money, except if arrive after five pm, them it is free.

I have seen many complaints about the poor customer service and long waiting times, but that just…read morehasn't been my experience. I was seen quickly and the quality of the care was satisfactory. I did have to wait more than the usual 30 minutes after my pupil dilation to get seen, but that is my only real complaint.

NOTE: I filled my lens prescription elsewhere, so this review is just about the eye doctor…read more PROS * Staff were mostly fine * Eye doctor (when I finally saw her) did a good job CONS * Parking - Park at Java Nation or Whole Foods, buy a drink, and walk over to this location. I couldn't figure out how parking works in this area. * Clear your schedule - As other reviews have noted, speed is not their strong suit. Definitely the longest trip to an eye doctor I've had. I came in on a Fri morning, and it took them about 15 mins to get me in. Had an eye test done and then sat around for another 20 mins. Another test. Another 15 minutes before I finally see the doctor. All told it was a 1.5 hour visit for maybe 5 minutes interacting with staff. * Skip the "flip the eyelid" test. One of the young techs that worked here tried to do this and it was super uncomfortable. I don't even know if his hands were clean. He couldn't seem to do it and I couldn't get over someone jabbing their finger in my eye. He ended up just really frustrated. When I finally saw the eye doc like 45 mins later, it didn't even come up. * Masking - While waiting I sat in a crowded waiting room, nobody wearing masks, which I guess is fine now but when cold and flu seasons rolls back around ... OTHER They required two visits - They couldn't see me for both glasses and an eye doctor check (i.e. check for problems). This was supposedly due to an insurance requirement, but the incredibly slow service means I had to come back and dump another entire afternoon in a month. NOTE: You'll see a very reasonable reply from the company below this review. Please note that I haven't been back because a friend visited months later and said they had the same experience. As requested by yelp, that does not impact my review, but it did keep me from trying them again.

Hi, I'm Caleb Stewart. I originally had Wavelight Optimized LASIK with Dr. Andrew E. Holzman at TLC…read moreRockville's location on August 6th, 2021. Initially, I had a great experience. Every staff member was sweet and I was confident that the surgery would go well. Unfortunately, there were a few red flags that I will list below. 1. The technicians there claimed that my prescription was stable when it wasn't and my vision quickly regressed after a year. Furthermore, I had prior dry eye disease and the technicians lied and stated that it wouldn't be an issue...now I have a severe case years out. 2. I didn't get to meet with my surgeon to discuss risk of complications, if I'm a true candidate or not etc. 3. The staff didn't explain other alternatives such as ICL and didn't give a solid recommendation on what path to take. If I was told to wait until my mid 20s I probably would've had a better outcome and less chance of regression. 4. TLC decided to change the location of the surgery from Tyson's Corner to Rockville last minute also modifying the laser as well which could have had an effect on my overall outcome. Suddenly, when I developed all these complications TLC offered little to no help in contrast to how I was assisted pre-op. I now have day-time starbursts, haloes and severe dry eye which induces irregular astigmatism...causing awful ghosting that can only be possibly fixed through scleral lenses or extensive dry eye treatment. I've had to quit many of my hobbies and it made my quality of life way worse for a while. They only offered "enhancement" surgeries to improve my vision which are not FDA approved and make complications worse for many patients. I'm still not comfortable with my vision at 23, a little over two years out and feel like I got scammed and betrayed by the center. They also didn't give me a refund as well despite my efforts to be polite and courteous about the situation. What makes the situation worse is that I had to go out of my way to see my original surgeon since he opened up his own company just to see what occurred. I was given pupil-shrinking drops and was shrugged off and told that everything was in my head, it was very disheartening. I've had to take so much initiative seeing all kinds of specialists just to get help, it's very draining for a young man to go through and I'm thoroughly disappointed with my experience here. I'll attach some photos below of my prescription before and after and various photos of symptoms that I suffer with to this day. This surgery has ruined my early 20s due to the complications that I face daily. I'm stuck with poor vision that does not hold a candle to how it was before surgery and I am stuck with fluctuating ghosting vision. The center asked that I provide a $200 payment to sign up for a "lifetime plan" to get a second surgery which is not FDA approved. They are a joke. The center only has one line of communication (patient care manager team) and have no ounce of empathy and compassion in their bodies whatsoever. If you develop complications and issues, expect to be on your own and not get any assistance at all from TLC. Whenever I would reach out for genuine help and the ability to obtain a refund or at least some compensation they couldn't do anything. It's hilarious because whenever I mention making a payment towards my surgery they are enthusiastic and respond quickly but other than that, crickets. Please do not get refractive surgery if it's not needed, my life is now ruined thanks to these people. I can't enjoy my hobbies 100% like I used to or start to drive. My vision is like this day in day out 24/7 to give you an idea - https://imgur.com/a/gZnTHj8 https://imgur.com/a/2swivr9 I'll be posting pictures below of how my vision was and my general interactions with both Dr. Holzman, his company and TLC.

This place is full of a bunch of thieves and con men. I got lasik performed by them and now years…read morelater have blurry vision again and need a touch up, only to find out my branch office I had my surgery in went bankrupt and the new company didn't acquire this particular office. He goes on to say we will not stand behind your surgery and the lifetime commitment you paid for. I asked if they could at least give me a discount seeing it's not my fault they went bankrupt and my lifetime touch up guarantee went down the toilet. He said nope, sorry. Are you joking right now. Even though its still under the same name, TLC. Screw this place!