This is an update to my review from last year, I am so disappointed, angry and frustrated . Isabelle had been cleaning for us for the last year and there was no issue, until last week. She text me to tell that she had broke my TV but not to worry she would pay. We went and replaced the TV and sent her the receipt, she said she would Zelle the money right away. We are still waiting! she won't respond, I have reached out to her on several occasions and nothing!!!!! If I could give her zero stars I would. DO NOT USE HER SERVICES..... read more

Mary's House Cleaning - Home Cleaning Near Me

Not at all professional or friendly. 3 woman arrived and was an hour late. She did communicate there was a lot of traffic. However, they did not clean very well. After I had time to throughly look at what they did I noticed a lot was not cleaned very well. They did more of a wipe down not a cleaning service. They finished cleaning an entirely empty house 3 bedrooms 1 bath in 1.5 hours. I should've have known once they finished so quickly but I thought with 3 women it would work out but it didn't. I am not happy with their service. I could've have done a wipe down myself but thought I was getting a cleaning service. I reached out to see if they can finish cleaning the kitchen cabinets better as there was still sticky matter on them and the entire area where the stove used to be as well as the windows and screens as agreed but I haven't heard back from her so I'm guessing that's a no. Just overall not worth paying $250 for 1.5 hours of not so great work. If you're looking for just a wipe down then go ahead and hire them but if you need a cleaning service I would recommend looking elsewhere. read more

I scheduled an appointment to get an estimate. They NEVER showed up nor did they call to cancel/reschedule.

Isabel and her crew did a good job today. I was satisfied in their work and their service fee is reasonable. There are 4 of them which took 2 hours to complete cleaning the entire house. read more

It was 3 of them and they were only here for 30min for 1br and 2 bathrooms. The kitchen counters were not cleaned, the roomand living room window was not cleaned, the bathroom floor was not all cleaned, the entryway floor was not cleaned, the bed was made messy. I asked her to make the bed tiddy and she didn't know what to do. I showed her the dirty window and she only cleaned the spot I showed her. I called right after she left to tell her and no answer. I text her to come back and finish cleaning another time or to return my money with pictures of what was not cleaned and all her response was....Dont look for service if you're not willing to pay. Very unprofessional. I would've been ok with her just making it right. Do not use them. You will waste your money. read more

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This cleaning service was so awesome, we just bought a house and it's 20 years old, it needed a lot of deep cleaning. Izabelle came with her Helper, they were very nice respectful came with plenty of equipment, they were efficient and they got it done in about five hours. They did such a good job with toilets walls doors countertops sinks windows windowsills blinds. They did a way better job than I had anticipated and I definitely will call them again, I highly recommend them. Pricing is also very competitive, they are very honest and hard working. I will be using them again! Thankyou! read more

I am in total disbelief on how this woman handles business! I spoke with her this pass Monday. She asked me what I needed, told her 2bedroom, 2 bath, she asked size of apt I said 1100. She asked how many times, I said every other week. She said 65.00 I said 65, she said yes, 130 total for month. I said ok, she came today. A total of 4 woman. Got her at 10 and was out the door at 11:25. I said ok how much she said 130. I said huh you said 65. 130 it would be if you came every 2 weeks. She disagreed, well I just didn't make this number up in my head now dear! Had no choice now So I paid the 130. I mentioned to her they skipped the one set of blinds in my bedroom, she said " oh Maybe it's not the dusty. I said huh, like wow can't believe you just said that. So they leave , she text me thank you. I called her shortly after no answer, I texted her then and said "please call me" it's 7:48 at nt still no response. So since I see she wasn't going to respond to me I said I will not need service in 2 weeks. Wow! I'm in shock wouldn't you call and see Maybe what I needed, or why I would cancel my service with you. Unbelievable! 130 for an hour in half and on the 2nd bedroom all I asked her to do was wipe down blinds and wipe down window seal, and door. Door and window seal didn't get wiped down. Shame on you Mary and your customer service! You could of had a loyal customer but you took the money and ran. Dam well knew what you did, or else why wouldn't you give a customer a call back. read more

Mary's House Cleaning - Home Cleaning Near Me

I usually clean my own house but I just hurt my hand and I am having surgery on my foot next week so I was in urgent need of housecleaning services. All was good when I inquired to the service. I received multiple quick responses including Mary's. She did respond quickly and gave her personal cell. When I spoke to her she seemed to have a translator and did agree to service my house and we scheduled 8am Saturday am early, also at a great cost. I sent her my address a few hours later but no response. Texted again to confirm, no response. I texted and called one last time to ask if they were coming at all.. nothing. I was impressed until I wasn't. Wether you don't want to drive that far, service my house, changed your mind. Just let me know. Thank you. read more

DO NOT USE THIS SERVICE. Perhaps it's my fault for being so busy and not being able to pay close enough attention to the poor cleaning job.. but I draw the line at stolen property! Several expensive pieces of jewelry were stolen. When I confronted Isabel, she said she'd ask the other ladies and call me back. She never did. SHOCKER! Who knows how many other people she's stealing from!?! BEWARE read more

Where to begin? Mary and her crew came in and it was lake 3 tornadoes were released! They are extremely thorough! When they were done, the house literally sparkled! I used to own a Cleaning Service and had a difficult time getting cleaners that showed "Pride of Workmanship" Mary has that in SPADES! Can you tell I love her and her work??? If you want QUALITY, Call Mary! She delivers! read more

Very happy with their service. Very detailed and comprehensive. Four energetic ladies clean every nook and cranny. Highly recommended. read more

They have done great job on my rental property cleaning. excellent job, completed in a timely manner as promised. and reasonable pricing as well. will definitely work with them again. thanks very much. read more

Mary's House Cleaning - Before - Home Cleaning Near Me

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The service at Mary's House Cleaning was very expensive and I wasn't satisfied with the results. The floors were still dirty and beds were very sloppily made. I wouldn't use the again. read more

Gave them a call, very bad English and they only clean with a 3/4 person crew. Just wasn't what I was looking for but before I could get that for I was hung up on. That answered all my questions. read more

I was having some trouble finding someone to clean my apartment at a reasonable price. I called, set up an appointment and they cleaned my apartment up for $100, did a great job and the price was decent. read more

Not a reliable business. I called and spoke with Mary and we agreed on a day and price. She never showed...denied ever talking to me and hung up on me when I called. I don't know what the problem is...but, suggest not using her. read more

We hired Mary to clean our house before we moved in. The cleaning was average. They did price lower than the competition but I guess you get what you pay for. They did a good job cleaning our dirty shower and bathtub. They were also able to clean the glass that was completely full of water spots. It almost looks like new. Unfortunately they didn't do a complete job, the handles and shower fixtures were still dirty. I was told refrigerator was going to be cleaned but it still looks and smells dirty. The backsplash above the stove is still sticky from grease but I personally don't know if that can be completely removed. I was hoping they could clean it. There was a lot of food stuck in between the stove and counter tops that they did not remove as well. I can say they did a good job cleaning my window sills, and window tracks which was one of my priorities. Would I hire Mary's house cleaning again? For budget friendly cleaning, yes I would for general cleaning. But I would not hire them for deep detailed cleaning. read more

DO NOT HIRE THIS LADY ISABEL!!!!!!! She lies and doesn't do a very good job... she left my mirrors and windows streaked she didn't wipe my kitchen countertops down I noticed some carpet wasn't vacuumed at all !!! I noticed all this as I started to go through the house after I paid her and she was gone!! I called her immediately and called her on all the things I noticed and o was upset because she didn't charge cheap I felt ripped off... she said she'd come back and now it's been over 4 weeks and all I get is excuses and ignored!!!! Well I moved on so beware of this lady who comes across as honest and trustworthy!!!!!!! Don't waste your money on her there's better out there... read more

They came and did a half ass job I will be needing to re do it myself as the baseboards are still dirty/dusty they always say u get what you pay for I paid these lady's to clean a small 2br 1 bath after having some dirty tenants and they came and did a half ass job I'll now need to go behind them and do the countless areas they missed 4 people total came to clean and I'd think that be 4 sets of eyes to catch areas needing attention and Nope still missed obvious stuff they claimed to have cleaned the baseboards and I literally ran my finger across one of the baseboards in the bedroom and had dust cracked on my finger this was a waste of money so if u want detailed and thorough cleaning I wouldn't recommend them at all even if it was light cleaning I wouldn't recommend them either read more

Mary has been working for us for a few months. So far its been a great experience. She arrives consistently on the days she's supposed to and she cleans immaculately. She is respectful of our household items and is a hard worker. We have two little cats and she is able to work around them. She does a wonderful job and she's trustworthy. We have left items out that could have been stolen and nothing has ever been lost. She is kind and I highly recommend her. read more

Excellent cleaning and service. A team of 3 came to clean our house last minute. Scheduled on Friday and they came in on a Monday! They worked very quickly and were done In about 3 hrs (a 5 bedroom, 3 bath house). All the surfaces were cleaned so well! I would highly recommend and will definitely use again! read more

They did a great job getting my apartment "move out" ready. Both bathrooms & kitchen look new again! I would definitely recommend their services and I will be calling them again when I need help in my new home. read more

Isabel and the other girls were fantastic. They got right to work and did the best cleaning job I have ever had. I look forward to their next visit. So glad I finally found a great cleaning crew!! read more

Highly recommend Mary's house cleaning. These galls are hard working, very organized on how they will approach in cleaning your home. In the past few weeks I've hired them to clean 2 homes and I am completely satisfied. Reasonably priced. Thank you read more

They came for first time and I'm so happy with them great job , reasonably prices I hired them monthly now I highly recommended them....

We were in need of an additional cleaning to our place and decided to give Mary's House cleaning a shot. They came in reasonably priced and did really good work! We are definitely going to be using them on a regular and would recommend to our friends. read more

We had an appointment for Sunday morning for an estimate. No one ever showed. I tried to call, left a message. No one ever returned my call. Very unprofessional and unreliable. read more

Excellent work! I initially booked for a one time clean but they did such a great job I plan to book their services monthly!

The service was amazing from start to finish! Responded almost immediately, showed up on time, reasonable fee, excellent work, Isabel and her co worker left no surface untouched! Highly recommend them. read more

First time using a house cleaning service and Mary's did an amazing job! They were in and out in 2 hours flat and accomplished everything I was hoping for. My bathroom tiles looked new again and the faucets were sparkling. I was only planning on using them one time, but after seeing their quality of work I'm thinking about having them come regularly. Would definitely recommend to anyone looking for a house cleaning service. read more

Having recently moved, I have been looking to have my house cleaned regularly, preferably through a family owned business. We settled on a price quickly - they offer competitive rates. The cleaning was very good and thorough, there were many extra places that were cleaned and the bathrooms and sinks felt very clean and sanitary. The quality of work shows that Mary's House Cleaning has a lot of integrity and professionalism. read more

The Housecleaning service was amazing. Friendly, efficient and thorough. My house smells wonderful and is sparkling clean. My cabinets, baseboards, blinds and appliances look wonderful and my shower doors look brand new. I will definitely utilize this service again and again. Isabel and crew were excellent. read more

Mary cleaning service was great!! She showed up with another girl and cleaned my parents apartment. She her time and made it look and smell fantastic. Very professional, I would recommend Mary for your next cleaning service. read more