Great service and great people and take care of costumers very well. I love the snacks and pretty…read moremuch everything

Customer service very awful and disrespectful to the customers and also no restroom for the…read morecustomer. I was there when someone need emergency restroom they refused the lady to use the restroom until the old lady pee in her pants slowlywalking through her car wets. Coffee taste nasty so dirty and frazil drinks so dirty to much debris top of the cover all shelves very dirty. Pls don't drinks coffee that store never throw the old coffee they just recycle over and over again.

Great team and great service! The crew is the best. Awesome variety of products in regards to the…read moredrinks, snacks, and coffee.

I always appreciate the excellent job that the Raley's E-cart shoppers do at our Vacaville…read morelocation. They never hesitate to contact me when there is a substitute or if another item is a better fit for quality. Cathy and the E-cart team are friendly, diligent professionals. The discounts and affordable prices on Raley's Shopping app makes being a Something Extra member so worth it. And now that they have lowered the minimum order limit, Raley's will always be my go to grocery store. Their excellent customer service is just the icing on the cake.

DON'T ORDER ON LINE UNLESS IT'S PREPACKAGED DRY GOOD. We've…read moreshopped Raley's for years back to when it was "The" grocery story in Sacramento over 50 years ago when my parents shopped there. A locally owned, dependable, friendly place to shop. We've shopped the Alamo store on and off for the 40 plus's years we've lived in town. The store is clean, employees are friendly, helpful and the prices very competitive. We've been ordering delivery lately due to our age and current health. Those days are over, done and I'd advise you to do the same. We ordered $205.60 worth of groceries. I ordered them Saturday night for delivery between 8-9 am Sunday morning. The order was delivered about 7:55 am so points for great delivery time. Now comes the problem. The package of fluid dripping raw chicken in the bottom of grocery bag without a plastic bag on it so the liquid almost leaked through the bag. In addition to the chicken several other meat items were thrown in, 2 pounds of ground beef Harris Ranch Prime and Wagyo ground beef along with a package of sausage mixed with the raw chicken juice from the leaking thin sliced chicken breast package. The bananas were old, soft and covered with black bruises like they'd come from a discard bin. Those went straight into our compost bin. Tomatoes that were bruised and split, also now composting. All of the vegetables, iceberg lettuce, loose corn on the cob, tomatoes, green onions and an open bag of Dark Cherries were thrown into a bag without any produce bags on them. The rest of the order, bread, yogurt and frozen fruit for smoothies were fine. The unfortunate part of the transaction was the absolute refusal of anyone to take any responsibility for the condition of the items received. When my very nice wife called the store to ask about the condition of the order we got this immediate response, "Oh, that's not us. That's DoorDash not us. You need to call DoorDash". Imagine my shock and I'll admit, some anger. The employee my wife spoke to was very nice as he politely dismissed our concerns and he was very polite. The anger came because, stupid me, I thought I was ordering from Raley's. Raley's, with their history, great quality control and dependable service we'd had for years. As we discovered, we were actually dealing with some random DoorDash subcontractor driver who picks and bags the order while all Raley's dose is collect the money and when you try to talk about any issues, throws back to DoorDash. The response from DoorDash was, "we'll let the driver know." So the chicken will be cooked well done today and our dogs will enjoy it. We've washed the contaminated packaging on the other meat item, hopefully well enough. The bananas and tomatoes are happily composting. We're done with online grocery orders and Raley's. That's a shame that I almost feel guilty about but in this economy, I'm not gambling with our grocery budget. I think the worst part is I tipped the driver at checkout. I actually tipped through Raley's so I could have this eye opening experience. In the end it was probably the most educational I've ever done. It's also a good reminder that you never know who you are really doing business with online. Stupid me for thinking using the Raley's app was Raley's when it's actually some random DoorDash subcontractor with apparently no concern from either one.

6/7 am grocery trips are the best!…read more Service is even top notch, went to the meat area let them know what I was making and was given recommendation on the meat of choice. Food items always in stock, inside always clean, employee always to be near for question. Really nice place in the morning!

I am so tired of this store and the way they treat their customers…read moreMy first encounter, i am disabled and ask to use one of their mobility devices and they wanted to use my I d in order for me to use it.So I declined, they would not help me at all. My second encounter which is today why I'm writing this review after I shopped in the store. I've watched one of the teller's collect money, but I wanted to play the lottery and the lottery machine does not accept $50 Bills. I ask for change to pay the lottery. She told me I don't have any change very rudely. As I watched her put money into the drawer, if it was not for this store being like the only store in Fairfield with this variety that they have. I would not go. The service is horrible and even the store manager her attitude and demeanor sucks

I got a Starbucks mocha coffee that was expired it wasn't a huge big deal I went back and ask if he…read morehad another one the other one was expired to so I ended up up getting the Powerade my problem wasn't really the coffee but the attitude he gave me when I politely told him it was expired just told me "ok what ever " witch made me a little upset i just hope he dispose the other coffee

Owner, an older male, was really sweet and offered us a free bag of ice with purchase. We didn't…read moreneed the ice but it was a nice gesture! I'm sorry to say, I probably wouldn't return to this location. Their store is very empty, the owner said it was delivery issues, but I have a feeling they were on the emptier side pre-COVID as well. There seemed to have been better days for this location and I wish the owners well. It would really help if they have more items for sale, maybe a few snack items (chips, jerky, ramen) and soft drinks (soda, waters, juices, etc.)? Inventory would be a great improvement. They have a few random things for sale too, like decorative plates, 1 can of soup (yes, only 1 can), and a few other random things. A few items were collecting dust

Shout out to Rommel for helping me with my car wash troubles! I originally purchase a car wash from…read morethe green valley chevron. On the day it was expiring, I went to go redeem it, the car wash was out of service. When I asked if they could give me a new ticket or extend it, they just gave me the name of the manager, so I could ask them. We called this chevron to make sure their car wash was on. I went and went to go put in my code. I called them cuz my code wasn't working. Rommel came out and let me know it was because the wash was for a different location. He still honored the wash and gave me a more expense one. It malfunctioned the first time I tried to go through so he put another code in. THANKS ROMMEL! You a real one!

On the 6/26 l went to fill my car and l went inside the gas station and l noticed the outside the…read moregarbage can was overflowing and flies were around it, it was so gross i can just imagine the food they sale. Nobody was at the cashier l wonder how they manage the store with poor quality guess service

While they do have a sign up stating No Dogs Allowed, I declared my dog is a service animal (he's…read moretrained to help me as I suffer from random bouts of severe syncope) The First Gentleman approached me wildly & rudely, to which I did not appreciate as I was already in a caloric deficit, which can cause a fainting spell for me easily. I repeatedly declared he was a service animal & the man went to get Waheem (if I remember the Second Gentleman's name correctly) to which he argued with me at the No Dogs Allowed. I huffed out with my pastry in hand, trying to hurry & tie up my dog because it's 7am; they're the only place close to the library walking & somebody was holding my spot in line as I waited for tickets to an upcoming event. So I felt very much under pressure just coming in with all of that & caloric deficit. Waheem comes out yelling at me to give him back "his stuff"! Sir, I'M ABOUT TO PASS OUT, I inform him I'm tying my dog up to a pole so I can continue shopping! To which calms down & says okay, take your time. I stand there for about 30 seconds trying to calm down from wanting to act straight ballistic & decide, I need to present myself as the woman of God that I am & they better be HAPPY I have integrity running deep in my soul, because I really wanted to spit in their face & run off with the muffin in my hand! SMH instead I proceeded to go in & spend $16 honestly NEVER spending money here ever AGAIN due to how I was treated by the staff members. I'm appalled. So many homeless out in this neighborhood, thank GOD my precious baby dog did not get stolen!!!! Appalling the way I was treated. When I came back inside Waheem attempted to explain they have open food, to which I stated again that service animals were exempt but I digress. I just need some calories & to get back to my spot in line!!!! I did end with an outlandish request, asking Waheem to sell me a cold hotdog, as a treat for my dog, so not one off the roller; to which he went out of his way to get for me, so that I genuinely appreciated & that's the only reason I added an extra star! but everything about the rest of the treatment I received?! ZEROstars if I could!

You're in your out simple transaction here with friendly workers!…read moreI would definitely recommend this location I noticed it didn't have one review so I thought I would review it since I didn't have a terrible experience I would review it either way but still LOL. They have a great selection of fountain drinks and I LOVE fountain drinks, if you do too this is the perfect tiny spot for you all in one! Definitely try this place out they have a nice Slurpee machine I've never seen anywhere & oh no it's one of the best ones I've tasted it's better than 7-Eleven.. will definitely be back thanks !!

Only thing keeping this froma 5, is you have to have Base access to use , but for grocery, it has…read morefresh fruit, vegetables, meat, a great deli, as well as every other grocery need. Workers are always freindly, helpful You must bring your own bags or buy from them, they do employ baggers that work off tips, that bag, and bring your grocerys out and load them for you. Currently, the chillers and coolers are out do to an electrical system issue that should be resolved within 7-10 days I was told.

Visits here with my friend once in a while. When there's a good deal I'm there! Here in commissary…read moretheir meats are always fresh, good selections and the price is reasonable. They got a lot of coupons, and good deals on groceries (which i like), watch out for these deals! And also the people in this community are friendly and willing to help if they can. Wide parking area. But, they have'nt got EV charging. (Hopefully they might, one day). Recently, i notice on my receipt that they have surcharge (on credit card) $3.25. So it's better if you pay in cash.