Just a few days before Easter during the pandemic while everyone was self-isolating, our fridge and…read morerange both failed within a week of each other. HD's web site showed they'd have both delivered by the weekend BEFORE I clicked the "purchase" button. The receipt and order then said they wouldn't deliver for another two weeks after. I spent hours on the phone with various HD customer support #'s and they could not even see my order and could not help us! Called Tri-City and spoke to Janet who worked with me to get a beautiful set of fridge and range delivered the day before Easter. Thank you so much for going the extra mile and helping us turn a bad situation for a busy Mom right before Easter. You certainly saved the day!

A little history first, my family has been working with Tri-City Sales for greater than 25 years…read more We always had great service and products. Recently had a need for a couple of new appliances. The day of the first delivery the service folks refused to take our old microwave. The salesperson told me they would so I stopped the delivery. The salesman called me back and told me they would return to our house and do everything that was promised to me (take the microwave). The truck was sitting in front of my house. The salesperson (owners son) said they would be back in four hours. I told him the truck is in front of the house and he said too bad, I would say that was the definition of poor service, but wait, it gets better. The owner called me back and talked me into taking the order. This time they used a private company to make the delivery. At that time I would say the service/delivery folks were great. BUT THEN, here we are six weeks later, returning home from a two week vacation and find the hot water hose to the washer machine has been leaking at the connection to the washer. The hardwood floors in the laundry room are all buckled and ruined, the water came through the first floor ceiling. Tri-City agreed to send a service technician to the house today between 11am and 1pm. He allegedly was here and I wasn't. Our security cameras show that he was here, parked in my driveway at about 10:50am and was gone about 10:55am. I was in my back yard talking with my neighbor. I called asked them to come back, the service department is not responding so I ended up with the owners son again. He said they would call and reschedule. To top this off they put the blame on the delivery company they use. The delivery company called me up and refused to send anyone out and said they did not do this job. WE WILL NEVER USE TRI-CITY SALES AGAIN. Really a shame they have fallen apart the way they have. I guess I will have to hire someone to fix the washer machine and hire a contractor to make repairs. They need to stand behind the products and services they provide.

When we came home one night to a refrigerator making souds like a jackhammer and everything in the…read morefreezer defrosted, we thought for sure we needed a new unit. After we cleaned it out and plugged it back in it seemed to work fine but we needed assurances. We contacted Adesso and after talking to Griffith on the phone, we made an appointment. We were glad we did. What happened after that were things we do not remember ever happening with a repair service. They called to confirm the appointment the day before and Griffith called in the morning to let us know he was on the way and might be a few minutes late. He arrived, listened to the details of what happened, immediately knew what the problem was, made the fix. He then told us why the issue happened and what to look for to make sure it doesn't happen again. He was done in less than 30 minutes and the price was extremely reasonable. The manner in which the entire process was handled from making the appointment through the resolution was professional and there is no doubt that if we need another appliance repair, we will call them again.

Griffith was at our house a few days ago to repair a leaky fridge and to take a look at our…read moreoverheating dryer. We have been using Adesso Appliance Repair for over eight years, and have only good things to say. Griffith thoroughly knows his stuff, prices fairly, and has always been pleasant and totally reliable. He arrives when he says he's going to arrive. If you leave a message, you will receive a call back promptly (even if it is to say he does not repair that particular product). Griffith is great and we highly recommend Adesso Appliance Repair.

Randy H went above and beyond to help my fiance and I with a DIY project for our wedding. He gave…read morethoughtful, practical advice to help us create what we envisioned, all within our budget. He went through multiple options and we felt like we had enough information to make a good decision for our project. Thank you Randy!!!

Cashiers in assisted checkout and standard lanes never give you the option of an emailed receipt…read more This is vital in the world of business owners so we can track expenses and not worry about finding that tiny piece of paper that gets lost in the parking lot. The cashiers answer no before you even get a chance to decide for yourself. 0 stars. Please improve .

I am only leaving this positive review because Sean Ulrich, the salesperson inside Best Buy was so…read morehelpful. I'm not sure what would have happened if he had not directed us to give him a call if any issues came up regarding our delivery. Communication from Pacific Kitchen and Home was poor. A few days after purchase, I received a voice message requesting I call back to confirm the item purchased. I called back a few times but was never able to talk with anyone at Pacific K and H. At this point I wondered if the delivery was still on. When I originally scheduled the delivery, I was told I would receive a confirmation the day before delivery. No call. I was told I would receive a text or call the day of delivery with a more specific window. No call or text. I called Sean who looked into the matter and he gave me a window for delivery. He asked me to call him again if I did not hear by a certain time. When I had to call him again, he spent some more time on the phone and after waiting the entire Saturday, I did finally have my dishwasher installed! So glad to have averted a no-show!

I should have read Kevin H's review below before entering into the hellscape of unprofessionalism…read morethat ordering a dishwasher from this location has become. Four times we've had a confirmed delivery date - arranged to take time off work to accept it - only to have the delivery canceled late the night before. 30+ calls and multiple store visits to find out when this dishwasher is coming has yielded no answers - except most recently a barrage of emails confirming 4 different delivery dates. Now the store can't tell us when it's coming. We called central customer service and this store wouldn't even pick up the phone. Ridiculous, unacceptable. Go to Lowe's or better yet, Yale Appliance if you want to deal with professionals and don't have all the time in the world to wait for your appliances.

Customer service does not exist. The sales rep that sold me my new inch television told me to just…read morecall him if there was a price drop except you can't call the store. I ordered apple pods and they delivered them to the wrong address. I've been hung up on more times than I can count.

Talked into buying a lg 48 inch tv it is the worst tv ever have to keep cycling power on and offread more

My wife and I decided to do a complete renovation of our 35 year old house, and that included a…read moreshowcase, professional, high preforming kitchen, and a high quality washer and dryer. Dave at RiverBend helped us select manufacturers and specific models of appliances. He steered us away from products that were no longer as reliable as they had been in the past. We decided to get mostly Miele products and SubZero fridge and freezer. They seem amazing. Throughout the long project Dave worked with us right through installation. He even helped us get rebates that Miele was offering that had escaped our attention! We will be moving back into the house in two weeks and can't wait to use the appliances in our dream home. You can trust Dave and RiverBend with your big projects.

The laundry mat was extremely clean and everything ran GREAT! My clothes were squeaky clean and…read moredried very fast. I really love the fact that the machines are automatically disinfected with each wash! I had never heard such a thing, but that alone will keep me going back. Prices are very reasonable.

DO NOT USE. Company came out for consult on my fridge. Said it's a clogged valve... easy fix but…read morethey didn't have time to do it right then. Ok. So we rescheduled for today at 10 am. Just got off the phone with them, and they "don't want to work on our brand of fridge the liability is too high". Ummm nobody called to cancel or inform us of this. They chose to just not show up. Super professional.

Ok they sell some decent used stuff but have recently let me down on a brand new unit…read more A misdiagnose cost me over $500 They really let me down with their mediocre diagnostics on the new machine They are probably good with old stuff but not the new computerized stuff. Throwing parts at anything is no way to solve things!!! But it not their money is it?

Plenty of parking plenty of people willing to help large floral and garden center. Also if you need…read moreanything cut to a special length, they'll be glad to help you. The electricians are very acknowledge in willing to help you. I buy many of my supplies here never disappointed.

We bought a house about half a mile from this Home Depot so we are in here quite frequently. The…read morefirst time we walked into this HD we were greeted by a woman named Nancy who then made it her mission to assist us with our every need that visit. She became our dedicated shopper helper and we had such a great time with her. She delivered us to store manager Kyle who then assisted us with building a custom entry door that is still in process. We also spend a lot of time at the paint counter, and everyone there is so helpful answering my questions or guiding me to the proper paint sheen and paint tools for each project I have. I think their pricing is right in line with other big box hardware stores in the area and you can't beat the customer service!

Great prices!!! Aisles full of vanities and doors galore!! We will be building next year and this…read morewill be on our list of places to visit

Great place to get a great deal for quality products. The staff there are helpful and assisted us…read morein picking out a new vanity and mirror for our newly renovated bathroom. Quality is great, Service was great and the price was right!