After using the Panasonic MAN1 almost every day for the past two months, I can honestly say I appreciate it more and more over time. What stands out most is the massage quality. The kneading and shoulder/neck massage feel incredibly natural and comfortable--much closer to a real massage than any other chair I tried. It helps relieve tension in a way that is both deep and relaxing. I find myself using it every day. Whenever I have a few free minutes, I end up sitting in it. It has become part of my daily routine. Yes, it is expensive, but after living with it for two months, I truly believe it is worth the investment. A special thank you to Brandon. The showroom had several different brands to compare, and he was patient, knowledgeable, and never pushy. He took the time to explain the differences, let us try multiple models, and helped us find the chair that was the best fit for us. Highly recommended. read more

Very good customer service. Recommended. I came by to find a Father's Day gift. They have a very good selection. read more

Massage Chairs & More - Furniture Stores Near Me - Santa Clara, California

Went inside this store since I always see it, the guy didn't even greet me walking in which is whatever. So l just tried a chair out after like one minute he looks up from his phone and said I'm not supposed to do that and it's a "thousand" dollar chair. How am I supposed to know the rules if you don't even greet your customers. Horrible worker not inviting at all. Do NOT GO HERE read more

We have always had a wonderful experience coming here, and this review is long overdue. Our first experience here was with Umut, and he did a great job telling us about the various chairs. I appreciated that he shared how for people who like gentler massages, Ohco is a really nice high-end chair for that, and for others who like deeper, higher pressure massages, D Core is one of the best. He was right! We weren't ready to buy during our first visit, but we knew once we were, we would be coming back. The second time we came, Aaron helped us out. We were ready to purchase and felt so lucky we happened to come right after D Core had launched their latest machine, the D Core 2. Aaron was professional and communicative, and we had a great experience. We most recently came to finalize a purchase of a second chair. I need to write a review for their Walnut Creek location as Alan helped us out there and gave an excellent recommendation to get a complementary massage chair (a Panasonic) that would help us get excellent bodywork at home. We put down a deposit at Walnut Creek to lock in our chair and price, then once we were ready to purchase, we came to Valley Fair to finalize everything. We got to meet Matt here, and he is a wonderful person to connect with. We had a fun and free-ranging conversation with him, and also got business done! We truly appreciated his energy, and on top of that we also got to enjoy some SERIOUSLY amazing espresso! By the way - their new location in Valley Fair is beautiful. I love the setup :) We have always found our interactions with everyone at Massage Chairs and More to be classy and professional. If you are looking for an excellent massage chair or even just curious to learn more, I highly recommend going! read more

Went to Massage Chairs & More on Labor Day weekend since there were signs about huge promotions. Aaron patiently introduced us to a variety of massage chairs and walked us through different options and price points. We left without making a purchase. But remembering how comfortable the massage chairs were, we came back before the Labor Day weekend sales ended and Aaron was there again to help get us an unbelievably great price with financing. I can't recommend Aaron and this place more! read more

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My friend and I were just looking at the massage chairs when friendly Stevan Navarro helped us try out several of them. He was non-pushy and professional -everything done with a smile. He made us feel so welcomed. This is the place I will return to if I ever buy a massage chair -all because of Stevan! read more

My family visited to purchase a massage chair. Matt provided us with excellent advice and a fantastic hands-on experience. The service was flawless and attentive. The pricing was reasonable, and there are numerous warranty and support programs available both before and after purchase. It is definitely worth checking out. I will certainly recommend that my family members visit to experience and purchase a chair for themselves. Thank you, Matt, for helping my family find such a wonderful product and for providing a truly exceptional experience. read more

Massage Chairs & More - Furniture Stores Near Me - Santa Clara, California

Aaron at Massage Chairs & More is very professional, knowledgeable, friendly and patient in helping us find a massage chair of what we like and want. He let us test on many chairs and spent at least two hours with us. As a result, we got a wonderful massage chair in one visit. The shop has a lot of options and brands for you to try and shop from that tailor to your personal preference and needs. It stands behind its policy and products which is important when you spend thousands of dollars. The after care after the sale, Aaron is only a text away. He promptly responds to your request and answers all of your questions. Rest assured you can trust Massage Chairs & More for your investment, and you are in good hands with Aaron's assistance. read more

Gabe did a great job showing us and explains all the chairs. We were able to find something that made my parents happy and had a wonderful experience. Thank you Massage Chairs and More! read more

Thank you very much for a wonderful experience! This store is great! Beautiful store and great products. Excellent customer service! I will be back for a chair. They have excellent prices and good warranties, great selection and value. read more

Massage Chairs & More - Amazing chair - Furniture Stores Near Me - Santa Clara, California

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Amazing chair selection, we loved the Panasonic MAN1 model. Thank you Aaron and others in the team for making it possible for us.

Nice place to get your message chair! A lot of brands and models for selection, great introduction and service~highly recommend

We came by for a quick visit to the mall and ended up getting the Katana 700 massage chair for our parents. They found it very comfortable and relaxing. Very good price for a good quality massage chair. Aaron was very helpful as well. read more

Massage Chairs & More - Furniture Stores Near Me - Santa Clara, California

After months of searching for the perfect massage chair, we finally found the one that works for both me and my husband at Massage Chairs and More. Matt helped us find the best chair for us, as he let us test out each different brand and was very clear in explaining the pros and cons of each. Very great customer service here, and with powerful products too. It's been hard finding a massage chair with the right amount of pressure for the upper back, but this Panasonic chair was the real deal! Check them out! read more

Massage Chairs & More - Panasonic Deals at Massage Chairs and More - Furniture Stores Near Me - Santa Clara, California

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TLDR Words can only do so much justice. Just as with any massage chair, you should go to this store to experience the quality, selection and excellent service first hand. Service: Matthew, Gabe and his team are amazing. From the moment you step in, they treat you like family. They invite you to try the chairs and do their best to share time between customers. They definitely want you to pick the right chair for you so don't be shy. If you are curious about a chair, just take off your shoes and give it a try! There are also some pretty cool trade in programs and the staff are here keep your business, not just sell you something and forget about you. Delivery: on time, clean, polite, made micro adjustments to get it into the perfect spot. Anything better you can ask for? Chair: we went with the Dcore 2 which is the top of the line chair but if you are a person who values and invests in health/sleep, this is a no-brainer. I have very tight shoulders and upper back from working a desk job and looking at a screen all day. I've tried yoga, stretching, going to in person massages and it always requires several weeks of treatment to get the knots out. Took 40 mins on the Dcore 2 to get relief leading to the most restful sleep I have had in decades. Reduction of stress is priceless in my opinion. They have a great selection of chairs at more affordable rates too. Just go and check it out. You won't regret it read more

If you're looking for a massage chair, look no further ! Aaron was incredibly patient with me, showing me a variety of models with different features. He took the time to explain the differences between each chair and how they would fit my specific body type. Thanks to Aaron's guidance, I found the perfect massage chair that meets all my needs. I can't recommend him highly enough read more

Massage Chairs & More - Panasonic MAK1 - Furniture Stores Near Me - Santa Clara, California

Had a great experience buying a massage chair with a friendly salesperson, Gabe, who wasn't pushy and helped individualize the buying experience. Ended up with a great purchase read more

We ended up getting the Panasonic MAK1 massage chair after comparing this model with Osaka massage chairs. read more

Massage Chairs & More - Furniture Stores Near Me - Santa Clara, California

The store carries high-quality massage chair of various good brands. The owner is very knowledgeable, professional, friendly, and flexible. He listens to customer's needs and offers choices custom to individuals. It is a nice experience even one is not buying a chair, but just trying them out. I use the chair purchased from the store every day. It helps me destress and I feel totally refreshed after each use. I think it is definitely a great investment that pays off. read more

Great experience scrolling through variety of massage chairs. My wife is a dental hygienist and her work is quite physically intensive. For longevity of her career, regular physical care is important and Aaron helped us pick a suitable chair for my wife's regular massage. I also got a great deal on the product! Highly recommend the shop and products! read more

Aaron helped me pick out the perfect chair for me, spending a considerable amount of time sharing his in-depth knowledge and expertise on the products in this industry. Ended up finding the Brio Sport, which was exactly what I needed. Excellent service, highly recommend this store to anyone looking for massage chairs or even thinking about getting one. You won't regret it. Eagerly waiting for my chair to arrive and will update review with post purchase experience. read more

Massage Chairs & More - Furniture Stores Near Me - Santa Clara, California

My wife and I spent quite a while browsing massage chair deals online before visiting the store with possible intent to purchase. She's familiar with massage chairs while I was a newbie. I appreciated the relaxed atmosphere and the absence of high-pressure sales tactics, which made the experience more enjoyable. Aaron took the time to demonstrate nearly all of the chair models, covering a wide range of prices and features. After comparing prices online, including options outside the USA as other reviewers mentioned, we felt confident that we got a very fair deal--especially considering that foreign purchases disqualify eligibility for warranty. The delivery & assembly process was seamless, and we've been impressed with the level of post-sales support. There's excellent warranty coverage and a reasonable trade-in policy, adding extra peace of mind. Overall, we're very satisfied and would highly recommend Massage Chairs & More to others. The fact that there are many locations is even more reassuring. read more

I went to the store twice and ended up w/ buying a Panasonic MAF1 massage chair. Mr Eren Oz was my salesman, who was very nice, patient and helpful. He spent two hours on me, demoing different models and explaining pros/cons. Finally he got me a very nice price (even lower than the Black Friday tag), along w/ several other bonuses including free assembly and 5yr bump-to-bump warranty. If you read some massage chair reviews on Reddit or Costco, this full warranty is a big plus for the mind of peace. If you go there, I recommend talking to Eren. Use the referral code RF4261, which brings you a discount between $200 to $1k. I got the chair installed in my house the 2nd day. The white glove service was very fast and professional. BTW, the chair came in one piece. This Panasonic chair is at the medical grade. I give up some Netflix time in exchange for enjoying the chair everyday. read more

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After I wrote my original review, I softened it to give the store the benefit of a doubt. I had already expressed my concerns over their high-pressure sales tactics in text to their manager and hoped they would take the feedback to provide more honest sales service in the future . Unfortunately, instead of coming clean, the owner has doubled down on the same exaggeration and tactics in his response to my review. Since he's now even gone as far as misrepresenting our behavior (personal attacks), I'm going to directly discuss details and pricing, which I previously withheld out of good faith. 1. Models Tried We didn't try 10 different models. We tried 5 and we only tried 5 because their salesman insisted we try their lower end chairs first. We came to try the Panasonic MAN-1 and any competing high-end equivalents. Instead we got about 5 minutes on a top-end D. Core before being switched to a couple of low-end chairs for an hour. We didn't get to try the MAN-1 until the very end, and were also asked to try out the previous top of the line MAK-1 first . Can you imagine this behavior in any high-end business? Want to test-drive the newest Porsche? First you must try Kias and last year's Porsche for an hour, and also when you don't like the service, the owner comes back and accuses you of testing too many cars, and implies that YOU were wasting their time? 2. High-Pressure Sales In texts with the owner after, I emphasized at least 3-5 times, it was not about pricing, but about high-pressure sales tactic styles they employed, as well as the classic use of just relying on consumers not having done any basic research, which allows them to gouge customers and feed them misinformation. Maybe, he calls that a pricing conflict, but I found that deceptive and predatory. Read on, and see my earlier review for additional details on these 3. Misrepresenting a China cloned chair One of the chairs we liked was a normal looking chair that doubles as a massage chair. Their salesman claimed it was high-end massage chair at $4k, and that they had almost no flexibility on it, because it was a low-margin luxury/high quality chair. Some simple research showed the original design was from Korea and they were just selling a China/Alibaba copy that is $700 on Alibaba. Even more outrageous, the companies that actually designed the chair sell it in the US too. Nohaus sells it at $1.3k on Amazon, and has an upgraded one at $2k. Once we found the Nohaus chair their salesperson insisted their chair was the equivalent of the upgraded Nohaus chair (even though it's an exact visual copy of the lower-end model), and also insisted that $2-3k was an incredible price for it. So sure pricing was involved here, but the main problem is pretending that your knockoff chair is the same quality as the original, and having the gall to even justify it being 2-3x the price of the original 4. Panasonic Chairs Their manager uses USA distribution costs as their main defense for why Canada, Taiwan, Hong Kong, and Japan start the MAN-1 at almost half the price they do ($13k online price versus $6.5k online price). They went as low as $11k and made a big deal about it being a huge discount Sure there's extra distribution cost, but having cost that's nearly twice the rest of the world, is not so believable. We even got US price quotes for the previous top of the line chair, the MAK-1. FFL starts it online at $12.5.k, but we got quotes for it at $9k with full warranties. These were much smaller stores that weren't big chains, and don't have nearly the distribution efficiency as FFL, but clearly had no trouble making these offers. So it's clear that the "distribution cost," like all the other claims were just exaggerations and fiction. read more

We were new to the world of massage chairs. Aaron was incredibly helpful showing us some great options. He helped us understand what was best about each chair and figure out what we liked. It was great service and we came away with an awesome chair from Ko-Yo. read more

Massage Chairs & More - Furniture Stores Near Me - Santa Clara, California

The sale person was great and the chair is nice. But what they call white glove service is a joke. Delivery people did just that, didn't show us how to use the chair like they said. We order the brown and tan chair but got a tan and black chair. It take them 4 weeks and me sending regular text message and driving up to the store. The manager said he would send a gift for the inconvenience, but I said I would perfer a discount on the 7k chair. After that request he forgot how to respond to my text messages. read more

Found this store in Hillsdale shopping center and I've been looking for a massage chair for a couple years Just looking at pictures on the Internet went to a couple of the stores, but they didn't have exactly what I wanted massage chairs and more has a great lineup of chairs. I selected the positive posture SOL. chair. It's great if you're looking for a chair please go by massage chairs and more. See if they have what you want I did.!! Kashi is a knowledgeable salesman and has a great sense of humor. He was very funny. Philip N. read more

We tried a lot of different options in the market but Panasonic MAK1 has the best deep tissue massage features. I really appreciate Eren for his help and time. He was patient while serving us. You should definitely try their Japanese massage chairs. read more

Massage Chairs & More - Panasonic MAK1 - Furniture Stores Near Me - Santa Clara, California

I spontaneously walked in here during my lil' shopping in Valley Fair. On my walk to Aritzia, I see this store! I wanted to ask the worker about a massage chair my friend at. Got my inquiry and answer. This review's for Gabe!!! He came swiftly to my service with 5 star customer service. I was able to gain more knowledge on the brands and their elements. I hope your manager sees this. I had a great experience here. read more

Massage Chairs & More - Entrance view - Furniture Stores Near Me - Santa Clara, California

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Matt is knowledgeable about massage chairs and very patient with customers. After trying a few chairs at his recommendation, we couldn't make up our minds, Matt even suggested that we visit a competing store, which we did. In the end we decided to purchase a Ohco m8 neo from Matt, who worked out a deal for us. It was delivered the next day. My whole family has been enjoying the chair and loving it! read more

I have a friend in the massage chair business! I want to share my amazing experience working with Matt, the owner of Massage Chair and More, on my M8 purchase. Matt is extremely knowledgeable, respectful, caring, patient, responsive, creative, helpful and supportive throughout the brainstorming process to identify the right chair for me. He took couple hours to let me try on every single chair in his show room on my multiple visits. I personally enjoyed listening into the colorful history of various brands from Matt and his personal insights! I received my M8 delivery today and also a warm follow up text from Matt! When you are in the market of massage chair purchase, please visit one of Matt's three Bay Area stores (in Santa Clara, Stanford and Walnut Creek) you will be as impressed as me by Matt and his ability to deliver. Matt has my highest recommendation! read more

Massage Chairs & More - OHCO M8 - Furniture Stores Near Me - Santa Clara, California

Had a great experience working with Aaron and helping us pick out the OHCO M8 Neo massage chair with the amazing features like door entry, super sensitivity settings and the quality of materials used on the massage chair ! Thanks again Massage Chairs and more read more

I cannot say enough about Matt and his top-notch customer service, professionalism, patient, and knowledge of the massage chairs industry. Matt is the owner of Massage chairs & More but he is down to earth, humble, and very respectful. He took his time to ask what I was looking for in a massage chair, showed me the chairs he thought would meet my needs, and let me make the decision without pushing for a sale. Matt is a man of his words and delivered what he promised even after the purchase. I have been researching and actually was about to purchase a massage chair with another company when I happened to be at the Valley Fair Mall over the weekend and stumbled into Matt's store. I thought I'd check it out and I'm glad I did! The massage chairs in this store are top brands with the best customer service from Matt and Umut. I ended up buying the latest model Massage chair Hutech Kai GTS9 with the newest Sonic Wave technology. My family and I are enjoying this amazing massage chair! The Sonic Wave technology definitely brings the massage experience to another level. Delivery was fast and without any issues. I highly recommend Massage Chairs & More. Matt and his sales team will not disappoint you. They are the best! read more

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Great service and selection. My wife and I worked with Kashi, who spent 1.5 hours patiently letting us demo multiple models under different settings so we could find the perfect chair for us. He was very knowledgeable about the models and explained why they were at different price points. We really appreciated the time and are excited about our choice! read more

Thank you Aaron and Massage Chairs & More for helping us to choose a nice massage chair. We got a really good chair for the Mother's Day. I'm very happy. read more

Matt was very friendly and informative. He recommended us different massage chairs and we were able to try out different chairs to choose the perfect one! I would highly recommend Matt, you won't regret it read more

Aaron was very helpful. I got my wife a Brio+ massage chair as a Mother's Day gift. She loves her chair. Aaron also adjusted an express delivery to surprise my wife. read more

Massage Chairs & More - Furniture Stores Near Me - Santa Clara, California

I'm very leery over all of the five-star reviews. This is definitely one of those high pressure places where you can't even glance through the door without a salesperson chasing you out into the mall. I was literally in the mall when the salesperson jumped up and ran toward me. I ran away. read more

After exhausting internet searches and countless visit to retail stores , I came across Massage Chairs and more . I made an appointment with Henry ( I highly suggest you make an apointment ) He did not meet our expectations He EXCEEDED our epectations ! He helped us to pinpoint the perfect chair for our needs . I really apreciated Henry taking his time to explain the quality, history and feature of each chair . We were able to "Test Drive" the chairs with no rush It took less than five min to pre-approve and find the right finance to fit our needs. We got a sweet deal and deliverly was earlyier than expected Well done Henry Ipek We chose hands down OHCO M.8 The Perfect Chair They really paid attention to detail designing this one . Owning this chair the last month we've noticed health improvements , better circulation , reduced stress all with a well taylored selection of Shiatsu massage . Zero Gravity & Lay Flat recline ..... Wow !! Thank you Henry Ipek Feeling 2 inches taller read more

Massage Chairs & More - Thank you Henry Ipek for Exceeding our Expectations - Furniture Stores Near Me - Santa Clara, California

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I bought two massage chairs from this place. One was the highest priced chair in the store and the other one was the lowest prices one. The lower priced chair broke after using for about 6 months. We tried to get help from the manufacturer and it took over 3 months to get the part, only to find out that it wasn't the right one. At this point, the owner of the chain, matthew, took over and he ordered a new chair for us. It came within a week and replaced the old broken one. It was frustrating at first but I'm glad they took responsibility and replaced the chair as they said they would. It's nice to know that there are still good businesses out there that take responsibility. Unfortunately, it is not the norm anymore. Thank you Matthew!! I appreciate the after service! read more