Have been going here for a while with generally good massages , but today's experience , my first after their price hike recently , was certainly a bit off putting and galling. The price hike is NOT my problem , but is relevant as you'll see in a minute. I had a 1 hour /$50 massage and tipped $16-17 .. this came to $70 total with cc fees . I got confronted uncomfortably after about "did I not like the service? , and I could get someone else next time , because you usually tip me $20+!" . 1) I do not understand how a 32% tip of $17 isn't enough to hold your tongue, even if it was less than my usual tip of $20. Accept it is wha it is and move on. Confronting a customer on a tip is straight up rude. 2) I rounded up to a total cost of $70 or so , and because of the pricing increase I didn't notice initially, I guess I didn't give my "regular" expected tip as part of the total. 3) the suggested tip at the time very clearly posted (a little awkwardly too ..) was $14 .. which I was clearly above. I wasn't even at the bottom of the minimum expectation. Complaining about a tip from a reliable repeat customer who's never been cheap, what the heck? I would've said this place was 4-5 stars outside of this experience but I found this whole thing very frustrating and rather ruined my day. If I could, I'd go back and drop the tip for that behavior entirely. read more

I had a one-hour massage with Emma, and it was the best massage I've ever had. Because of my work, I get massages often and I'm very particular about them--Emma absolutely nailed it. I usually pay ridiculous amounts for massages and was hesitant to come here because of the price range, but I'm so glad I did. Emma did an excellent job, and the experience exceeded my expectations. I can't wait to come back. read more

So I wait til morning to write this review. I got the best massage of my life last night. I am a trans woman of over six feet. I've done sports, martial arts, and lived active most of my life. This massage found aches and pains I didn't even know I had. The provider was responsive, purposeful, and excellent with consent. For my fellow motorcycle enthusiasts, this felt like a master tune up on me! The signage at welcome/checkout clearly sets expectations on tipping as typically 20% and totally optional. I greatly appreciated this as a neurodivergent woman, but imagine my confusion when pressured for more after already exceeding the posted expectation (at standard not discount rate). I can't deny the massage was excellent. I'd rather not be blindsided at the register though. read more

Everything was great, clean, professional and relaxing. Would recommend and will definitely be back.

Very firm, no-nonsense massage. Hot stones at no extra cost! Therapist was responsive to my issues and covered everything in my 1-hour massage. Place was clean. I will definitely go back! read more

5 star, Second visit in two weeks, this place gives a terrific legit massage, today was Nina, and it was very good, I will go again.

Fantastic.. great job.. will be back again for sure. Clean , courteous, great people.

Massage was very good. You can't beat the price. My only complaint is that it is hard to get the same person again maybe because of the language barrier it there is some turnover. I am not sure but it is hard to complain at this price. The massages are consistently very good sometimes great. read more

This place is amazing! I don't know how they manage to keep their prices so low, when you go do not be stingy with your tips for the masseuse because they are putting in work! I carry all of stress in my neck and shoulders and recently I've been extremely stressed out to the point where I knew, I had to do something to keep it from getting worse. So I made an appointment yesterday wanting to get some relief before starting another stressful work week. I called up to see if they had any appointments and thankfully they had something the same day that evening. I was asked to fill out an intake form, pretty basic asking when my last massage was frequency of exercise, and any areas that I wanted them to focus on or avoid. When I arrived, I was greeted and shown my intake, visual of areas I highlighted to focus on, confirming that they had seen and acknowledged my intake requests. I was a little nervous about trying a new place and especially with my neck, already bothering me, but my nerves were quickly put at ease. This place was very clean and neat. When the massage first started my masseuse checked in with me about the pressure multiple times which I really appreciated. She indeed focused in on the areas that I needed in my neck and shoulders. She immediately noticed how tight my neck and shoulders were, and again checking in throughout the massage with the pressure I was very pleased. She asked if I wanted hot stones to which I said yes. I must've been the last appointment for the evening because she also asked me if I wanted to extend to a 90 minute massage (I had booked an hour). I asked how much and she said it would be an additional $20, my answer was a very quick, yes! Keep in mind I felt no pressure to say yes I could've easily said no but the massage was so good and for another $20 it definitely felt worth it. I'm writing this review the morning after my massage. Yesterday before my appointment, I was very stiff and my shoulders were tense. Today I feel a noticeable difference and am able to stretch and move my head with less discomfort. I definitely have more mobility and my shoulders are definitely less tense than they were before the massage. I expect to feel even better tomorrow. I'll definitely be back for another massage! read more

Massage Ultra - My massage room - Massage Therapy Near Me - Waltham, Massachusetts

I visited this spa for a reflexology massage session on a Sunday at 11:00 am, and it was truly a delightful experience. The prices were reasonable, and I received a no-fuss massage from two highly skilled professionals. Their touch was perfectly balanced, providing just the right amount of firmness and pressure to ensure maximum relaxation. I can't wait to return for another session! read more

It is hard to communicate when the employees do not speak English. It wasn't a very relaxing atmosphere either with the cars outside on Main Street honking and the barbershop next door playing music real loud out front. The massage itself was ok. read more

Work travel, woke up to a severe stiff neck from bad hotel pillows. Got a last minute appointment here. Good massage. Nice and clean establishment. Cash only. read more

I went twice. First time great and the staff was polite. After I got on the hook, the second time, the staff became lazy. She said that her thumb was painful and stopped working on my stiff area. When I paid, I paid over 35% of the tip. She was very unhappy and said that the tip was too low. The staff's name was Linda. These people are so greedy. It could have been a pleasant experience, but this Linda person completely spoiled the experience. read more

The Waltham Massage Ultra is fabulous. I've been there several times for an hour long massage. I have pain in my neck and shoulders. I am pain-free for at least a week afterwards. And the price is really hard to beat. Everyone there is very professional and friendly. Only caveat -- they don't take plastic, but do have an ATM in the waiting room. :-) read more

This is probably my 8th time at Massage Ultra & as amazzzing as ever. Gail got all my knots out from my 90 minute massage & it was such a mesmerizing escape to bliss ! Thank you so much !! read more

I left feeling violated and will not be returning. I ordered a couples massage and while on the table my masseuse was too hard with her massage. I kept asking for lighter pressure because my body is very sensitive and she'd laugh. Then after working my back she moved the sheets off my bottom and pulled my underwear off while working my glutes. I was very nervous about this because I'm not comfortable with that, and I felt violated. But I said nothing and just let her finish her massage. I then wondered what they were doing with my boyfriend right next to me, but he said it was a normal massage and nothing inappropriate. When we left we saw the sign about tipping and while we used the ATM, we paid in 20's and were $2 short of the recommendation. We gave another $20 and asked for change but they acted confused so we just left, clearly over paying. I've never had a masseuse do that before and when talking to others about this experience, it became clear this was not normal. A friend of mine who's a masseuse in CT said what she did removing my clothes was unnessesary and illegal in CT but wasn't sure what MA laws were. I am not taking further actions but I felt I needed to share this unpleasant experience so that others who are not comfortable with full exposure are aware. We will not be going back. read more

Sarah gave a great deep tissue massage. She was good about asking if pressure was good. Room was clean relaxing music Easy to schedule Parking not a problem read more

Rude staff worst experience ever i gave a 20 percent tip and this lady went crazy on me because she wanted more and im a college student and she knew and still yelled and screamed i thought i was gonna get attacked read more

This is review for Rita of Massage Ultra in Waltham. I have been seeking the best massage service for 25+ years and I was very happy to know she is at this location. Over the years I had countless providers through out of the world (due to my job) and I kept trying new, finally I arrived my destination yesterday. Don't hesitate to tell her how you want exactly and she is capable on both hard core Chinese tradition and western relaxation. I just had only one session with her but I can tell things will get better and better in the future. This happen to be the cheapest rate ($40/h +tip) in our area. I also tried Brookline and Cambridge location of Massage Ultra as well and average level is quite high. Mostly very skillful and effective. Highly recommended ! read more

I won't be coming back, and today I wish I hadn't gone. I anticipated receiving a Swedish massage, as I had indicated I wanted upon booking, but instead got a deep tissue massage. The pressure was SO hard, and am bruised today. I could not sleep on my back last night, and even having my shoulders touched hurts badly. I understand that deep tissue massages are intended to really work muscle, but I should not be in this kind of pain. What upset me at the time was an issue with tipping. As soon as you walk in there is a sign with appropriate tips listed based upon the service you receive. When paying, there were three women at the desk. I paid in cash and messed up in my calculations, and accidentally gave one of the massage therapists less than what was listed. They jumped down my throat about how little money it was. I felt flustered, and being yelled at for money that had nothing to do with the quality of service completely negated any relaxation I previously felt. read more

Highly recommend if u come to this massage ultra in Waltham please ask for NINA the best deep tissue massage she gave me my back was in so much pain now I just left with no pain thank you NINA read more

Came here for the first time during a weekend. Scheduled my appointment online. Total was $39.99 and paid $50 cash. What's Hot - Price. For $40/hr, it's the lowest price in the area that I've come across! - Quality. My masseuse was Alice. Pretty good pressure. She used her forearm and her elbow on some spots. She wasn't hesitant in applying a good amount of pressure, which I appreciated. She massaged the back crown of my head and neck. When I was lying on my back, she also massaged pressure points around my face and temples. When I was lying on my front, she brushed her fingers up my scalp, as well. I always enjoy massaging pressure points on my head, because it helps relieve tension and helps me relax. She was good in relieving the tension in my body. At the end of the massage, she twisted my body a couple of ways, which relieved some knots. - Location. Convenient location in town in Waltham. Easy to find and there is street parking that can be accessible. However, whether you can find street parking depends on the day and time. - Website. Easy booking system online, which is helpful. - Health and safety. During this time of the pandemic, their staff wore masks. No one took my temperature, as noted in prior reviews, but it's probably because we're in year 1.5 of the pandemic. I wore a mask during my massage, as did Alice. What's Not - Quality. There were parts of the massage, where she massaged me using the sheet that was covering me. That was a bit uncomfortable. She also massaged me very quickly. I got the full hour that I paid for, but the pace of her massage was fast and sometimes felt frantic. For me, massages are supposed to be relaxing and an opportunity for me to focus on the present and breath slowly. This wasn't slow and relaxing. I didn't say anything, because she applied excellent pressure and found my problem spots, which I definitely appreciated. At the beginning of the massage, she squirted the massage oil directly on my back, rather than on her hands and then massaging it into my skin. The coldness of the oil on my back caught me off guard and wasn't very comfortable. Not a bad quality massage, but I've had better. - Parking. There is street parking, but be prepared that there may not always be something available, especially in the nearby neighborhoods. It's a very full area, so be prepared to park a little farther and then walk. - Lack of communication. To begin with, I didn't have much time to undress and get on the massage table. I'm all for being time-efficient, but when she knocked to let me know she was ready, she didn't give me any time to respond that I needed her to wait another second or two. She also didn't ask me whether I had any problem areas that I would like to focus on. - Payment method. Their preferred payment method is cash. If you pay via credit card, they charge a fee, which I don't like. Other reviews said you may have to go to a nearby ATM in order to get cash, which is also inconvenient. I made sure to bring cash, but it's annoying that they have a convenient method of booking a massage, but add inconveniences to pay. Final Answer Not bad, but I've had better. I'm willing to come back, but this isn't a first choice for me. read more

The manager/owner demands me to to pay cash. And she also demands me to pay 30% of $60 for the massage I received. As a customer I should not be forced to pay over 20% of the tips. Even after paying 30% tip, she still gave me a hard time that I did not pay enough tips. They need to disclose paying cash only and 30% mandatory tips on their website so the customers are not walking in with any surprise. This is not a right way to run the business and I should be treated nicely and not to be put on the spot. The massage was ok. I wanted deep tissue massage but ended up with a more soft massage. read more

Wonderful massage. Strong pressure with stretching made for a wonderful hour. Highly recommend.

Amazing massage. So relaxing. The masseuse worked the knots in my shoulders so expertly. I've never had a more effective yet relaxing massage. I can't wait to go back! Plus the price cannot be beat! read more

Massage was very interesting. She was putting way too much pressure on my spine and neck. My neck is bruised from this massage. Some parts were okay, but overall would not go again. I tipped her 20% still, but did not enjoy as much as I wish I would have. I feel bad leaving a poor review but I hope someone else doesn't experience what I did and go through that pain when it's supposed to be enjoyable and relaxing. I left more tense and aching. read more

Massages are great. Not a luxury environment but always clean and safe. Hot stones are available .. you just have to ask. The major issue is the attitude after paying and tipping. Even if you tip ABOVE the recommended tip amount you get a disapproving look/comment which basically undoes the benefit of the massage.25% isn't enough for a tip? Then maybe you should raise the prices. Or maybe treat customers with some courtesy so that they feel comfortable coming back read more

Great massage, but not very professional. Came for a couples massage and was excited they had same day availability. Place is clean & my masseuse applied the perfect amount of pressure, however you can hear the traffic on the street.. cars, sirens people talking, all of it. My masseuse had to walk out of my appointment to help the lady at the front desk deal with another customer, I understood because translation/communication can be difficult. Massage was $40 each, which is a great price but they will guilt you if you leave a $12 tip, even though they have a sign on the register that suggests that amount & even though that tip is well over 20% & even though they said they only take cash. If you don't mind the noise, interruptions and shame they give you over a 30% tip, then I recommend this place for you. read more

I love the full body work . Like people said , the price is very affordable and reasonable tip. I lift weights almost every day. So to have something I could afford really helps a lot. I recommended it. read more

I used to visit the Cambridge location but moved recently to Waltham. My provider was great - kept checking if the pressure was right. I left feeling like a new person! Street parking as easy. Will definitely come back! Regarding price/tipping and other reviews I've seen - $40 for a one hour massage is a steal - and yes this means you need to tip a higher than normal percentage because the rate is so low. These people work very hard and are skilled at what they do, it's not appropriate punish them for the low price you pay for the massage! This is how they pay their bills. read more

Place is great! Friendly staff. Nothing fancy, but clean place. Massage is excellent!

This was my first time visiting this business. I booked a 90 minute massage because they had an opening today and I was skeptical because of their ridiculously low price. My masseuse, Alice, was incredible! At first she was harsh but when she realized I was experiencing pain she realized she needed to go easy and focus on those areas. By the end of the session, I was butter in her hands! My only complaint is they need to raise their prices because $60 for a 90 minute massage is insane! I gave her a generous tip (50%) because she deserved it. read more

I had lower back pain. i was not expecting the results I received. This lady was Amazing! Targeted ever stressed area , I left totally rejuvenated. i tipped her well as she absolutely deserved. can't wait for my next session. read more

Awesome massage. Good amount of pressure. Didn't know what to expect from the outside and price of $40 for an hour but it was such a good massage! Just as good if not better than massages I've had for near triple the price. It was very nicely decorated and clean. You have to keep a mask on during the massage but understandable seeing as you are in an enclosed room with one other person for an hour. I would highly recommend! Literally can't beat the price. I will certainly be back. read more

It was my first time at Massage Ultra so I only booked a 30 minute Swedish massage. They assigned me Christine. Boy did I ever luck out! It was the best massage I had in two years. I just wish I had made it an hour. Needless to say I'm going to book her for an hour next week. read more

Visiting from New Jersey for my birthday when I woke up with a huge knot in my shoulder from a fibromyalgia flare up with my boyfriend for a 120 minute couples massage. We dropped all expectations at the door and were soo pleased with the results. The two women who worked on us did an amazing job and brought mobility back into my body. Booking was easy online and the location is clean. Office looks like an apartment. The couples room did have some noise you can hear from the street but we didn't care because their hands muted it out. read more

I am no stranger to bodywork in Waltham. I just had an hour deep tissue massage from Sunny and she was fantastic! The room was comfortable and the atmosphere was relaxing. I have found my new masseuse!!! You will not be disappointed. My husband thoroughly enjoyed Gayle. read more

Very good experience! I would love to come back! Good location, nice warm and clean room, good service and my swedish massage! Recommended

This was our first massage ever and my boyfriend and I were very pleased with our massages. We came out of there feeling refreshed and very relaxed. We will definitely be back again! read more

I was at first surprised at how beautiful and clean this business was, an oasis on Main street. I was a walk in but they were able to take me right away. The booking/ check in process was modern , efficient and easy. The massage was very good, focused on what i needed, and lasted the full hour. Only advice is bring cash for treatment and generous tip. They do have ATM if needed. read more