I brought my Jaguar in for a paint job and I'm extremely happy with the results. The paint came out smooth, clean, and professionally done with great attention to detail. The team was professional, communicated well throughout the process, and delivered exactly what I wanted. The quality of the work and overall value exceeded my expectations. My car looks amazing now and I would definitely recommend them to anyone needing paint or body work. read more

Great shop! The leather had torn on the seat of my Mercedes; they replaced the panel and you can't tell it was damaged. Ready in one day, and the price was reasonable. They went above and beyond, taking care of a few minor things while they had my car. AND they washed it! I would highly recommend them. read more

Years ago, while working in an office building, my Volkswagen was almost totaled when someone in the adjacent parking garage ran into it, doing a tremendous amount of damage. My heart sank when I walked towards the car, taking note of what happened. Not only was the window shattered, with glass shards everywhere, but the actual body of the car was ruined. At first, no one knew who did this, but a really smart woman who worked in the office actually witnessed everything and, thankfully, informed me about what happened. To make a long story short, Master Auto Body really came through and made an excellent restoration of the vehicle. The car looked brand new after the service. Victor Medrano was very knowledgeable and helpful at the time, especially concerning coordination of repairs with the insurance company. Fortunately, I haven't needed this service since then, but would definitely recommend it to those in search of auto body restoration and repair shops. read more

Unfortunately, I have had more than one occasion to use Master Auto Body, primarily for moderate body damage. Their work has never been anything but outstanding. Even though their shop is 20 or so miles from my home, I would never go anywhere else. The Estimate and the Final Cost are reasonable and never vary substantially. Victor and his team are both professianal and a pleasure to work with throughout the process. read more

With damage to the rear of my beloved truck thanks to a moron speeding through a parking lot to avoid a red light, I was beside myself with grief. With estimates as high as $2000 to pull the dent and paint my bed, I thought I would just have to live with it until a very good friend recommended Master Auto Body. I sent pictures to Victor (awesome dude) via email and had a quote to fix within minutes that was, well, let's say 1/4 of the other estimates just based on the pics alone. We scheduled a consult for the next day where I got to meet him in person. He showed me around the shop for some examples of their work and I was instantly sold. Adding on a couple parts, the estimate was a little more, but completely fair and reasonable. You should see some of their project cars. Magnificent. I dropped the truck off on a Tuesday. Wednesday Brandon called me to let me know...the truck was done. I could not BELIEVE they got it done in 24 hours. When I went to pick it up, my mind was blown. The thing looked FACTORY fresh. Victor even had the workers buff out a couple scratches I had on the hood at no extra charge. Now that is service. Do not let other companies swindle you. Take your vehicle here and prepare to be AMAZED. I cannot thank these guys enough for making my truck look back to show room fresh. So. Great value? Check. Good location? Check. Great service? Check. Great personnel? Check. Perfect results...Priceless. Rock solid 6 stars IMHO. read more

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Great service and communication. Car was done in less that 6 hours and they estimated 24 hours for convertible top to be done. It's not the cheapest around but you pay for the great service and quality of work so it's worth it. read more

I've taken my car to Master Auto Body and Victor twice, and both times I've been blown away by the fast, high quality service with a fair price. I had accidentally broken my driver's side mirror and needed to get it replaced - Victor took the time to search for my parts off of a used car, which made it significantly cheaper than buying the parts from the dealership. My mirror was fixed in literally 25 minutes and the price was very fair. Victor and his crew are honest, nice, and I would HIGHLY recommend them for any body work that needs to be done. Pictures show before (2) and after (2). Thank you so much Victor and Master Auto! read more

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I cannot even articulate how amazing this place is. Every single person on staff is so incredibly kind, helpful, and go above and beyond. They accomplished more in 2 days with the insurance company than I was able to do in 2 months. They were so proactive in communication and I knew firsthand what was happening well before any adjustor called. They drove me to the rental location when we couldn't get a hold of them for a pickup. They advocated for me against the insurance company. I genuinely cannot say enough good things about this business and its staff/customer service. Thank you Brandon and Victor!! read more

Decided to get the seam fixed on the driver's car seat of my car. I highly recommend Victor Medrano at Master Auto Body & Upholstery! They did a wonderful job!! Check out before and after pics. The third pic is the passenger seat where it's worn but not torn, so we decided to dye the area instead. They are also EXCELLENT in auto body repair! Ask for Victor. Ask for cash discount read more

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My Porsche 911 was broken into. Drivers side window was smashed in, causing extensive damage to the interior, seats cut, door panel torn up, leather hand break scratched up, steering wheel airbag cover cut up. My insurance was Geico, lucky me! The Geico estimator was super, agreeing to replace all the damaged interior items. The estimator suggested I take the 911 to one shop to have all the work done, rather than take it to glass shop for original Porsche window glass and other shops to do the interior stuff. He recommended I take it to Master Auto Body & upholstery for the entire job. I met with Victor Medrano at the shop, he was excellent to work with. With the estimated and approved Geico expenses, he was able to fix the car back to show room condition. I couldn't be happier with professional attitude and meticulous work to put the Porsche 911 back to show room condition. I would recommend Victor and Master Auto Body & Upholstery to anyone looking for professional repair. I will be going back for any future needs. Rather than just replace the one seat and the one door panel that was damaged, Victor was able to replace both seats and both door panels within budget. read more

Master Auto Body & Upholstery - New shifter, hand brake, leather seat - Body Shops Near Me - Houston, Texas

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Where do I start! I took my beloved 2016 Chevy Silverado, to the shop, after pulling off my front bumper deflector. I met Victor - and his team. Victor took a look at my problem and said, " I can put washers, over the holes ripped apart, and you won't have to replace the entire part (s)." I knew before bringing it in, OEM Chevy parts were going to cost in the range of $500! Well, not only did he repair the damage, he did so at ZERO cost. He commented, it only took a few minutes. Wow, what an amazing young man and an awesome experience. Sincere, honest and simply awesome!! If you need help getting your vehicle repaired, go see Victor and his team!! read more

Victor and his professional staff did an amazing job on our 53 year old Land Cruiser. I asked Victor if his shop could repair the rear fenders which unfortunately had been hacked by a prior owner. Since we live out of town, all of the communications had to be handled by phone, text and email. Victor was always very prompt in answering any questions, providing an estimate and, once work commenced, on sending frequent updates with photos and video. Master Auto Body went the extra distance to provide us with a remarkable job that fully met and even exceeded our expectations. I would not hesitate to recommend Master Auto Body. I know that we will definitely use them again should the need ever arise. read more

Master Auto Body & Upholstery - Before - Body Shops Near Me - Houston, Texas

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I visited this shop because the corner of my front bumper kept popping out. The guy at the front desk helped me and was very honest and kind. He also gave the bumper a quick fix at no charge.. I'm very appreciative. read more

The trunk of my car was flooded, causing hidden standing water , mold, and the loss of my amp.Brandon abated the mold , replaced the paneling, and thoroughly repaired the car in excellent time. All through the process, he kept in touch.Pricing was reasonable, as was his communication with my insurance.I strongly recommend Master for its ethics, skill, and dispatch. Gil M. read more

I would give them and Victor 10 stars if I could. My husband had ran his Lexus SUV into the side of our garage twice when backing out. Both times we took it to Victor's shop and they did an excellent job with the repairs with no price gauging and flawless work. Today My BMW suv was side swiped in a parking lot and took my car to get an estimate from victor. He had his guys buffed the side and it looks like nothing happened. It looked bad and I am sure many other places would have said i need major paint work, but Victor was super honest and helpful and said I was lucky in that it was mostly the other car's paint which they took off. Thank you victor for being so helpful and kind! I will definitely be bringing my cars here when ever I need a trustworthy shop to work in them! read more

If you ever need auto body or paint repairs, this is the place to go! Victor Medrano is the consummate professional. I contacted 3 different repair shops via email and he was the first and only to answer. Since the response appeared in my inbox around 7am, I had the feeling he was serious not only about the work he does but about customer service as well. My 2012 Camry was badly scratched all along the passenger's side. He did an amazing job buffing and repainting both doors. He also re-striped the doors too which I didn't even realize had to be done. But was very happy to see. Victor dealt with my insurance company like a pro and explained what was going on so that even a first-timer like me could understand. Finally, when my car was ready for pick up, it was not only repainted but shining inside and out! I highly recommend Master Auto and Upholstery! read more

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Just had another SPECTACULAR experience with VICTOR of Master Auto Body & Upholstery. Honest, experienced, helpful. I would never take my vehicles to any other Body Shop. Like all other reviewers, I gave 5 STARS, but wish I had been given the option of giving them 10 STARS!! Joe D. read more

A shout out to Victor and Master Auto! I brought in my car after I accidentally scratched it again. Victor fixed it in no time and I couldn't see a trace of the once deep scratches. He is truly the best, skilled, professional, and above all, a kind and decent human being. Thank you, Victor! read more

Amazing service and great prices! Removed paint transfer and scratches from my car... Hand wax left my car looking amazing! Very professional and adorable. I will be back! read more

I came here based on the amazing reviews and also had a great experience! I had to replace the right fender after a parking garage accident and got the lowest price/turn around time here. Victor and everyone was extremely helpful and friendly and walked me through everything and managed to keep the price low by saving my front bumper as well. A few weeks later, the front bumper started coming loose and I emailed Victor again worried that something had gone wrong. I was able to bring my car in ASAP and he showed me that the damage had been caused by someone actually hitting my car and the bumper coming slightly loose. He fixed the loose bumper in under 10 minutes at no extra charge and I was extremely shocked and thankful. I will be coming back here for any other issues with my car in the future! They truly are the best. read more

Couldn't be happier with Master Auto Body. Came here after I received a recommendation from a friend of mine. The back story: I drive a 2008 Honda fit with 130,000 miles on it, the car is worth 3.5K on a good day. About 6 months ago the bumper clip on one side of the rear bumper broke... I duct taped it :). Fast forward until 2 weeks ago, after going over a curb stop while parking caused my front bumped to pull loose, well more duct tape. I googled body shops in the area and went to one before Master Auto Body. They said they couldn't repair the bumpers and both of them would have to be replaced and painted, to the tune of 1,332 bucks. Then I gave Victor a call, sent him some pictures of the damage and 24 hours and 215 dollars later I have a car with bumpers fully attached. NO TAPE. Bottom line. The folks at Master Auto Body understand each individuals auto body needs, they are honest and straightforward. I will return to Master Auto Body for all my body work needs, and will recommend them to anyone who asks. Thank you! read more

Victor with Master Auto are the gold star standard of customer service and quality work. I just picked up my car and had the most wonderful experience. I dropped my car off and Victor had enterprise there ready to take me to get my rental car. He took care of my car damage from my accident and also was able to pull a couple of dents for me that I wanted to clear up. They never try to nickel and dime you over pricing and are very clear with expectations. He saved me some money by just touching up a dent rather than painting my whole door. Other places would jump on the opportunity to redo the whole thing for some crazy price. I picked up my car and it was clean and ready to go right on time. This place will have my business as long as they are open and I can't recommend Victor enough. He is the guy you need in case of an accident. He knows the whole process of dealing with the insurance company and even told me things that insurance failed to mention. A whole company full of nice people that have nothing but integrity. They are my first and only recommendation for auto body service. read more

Got hit n run by a drunk driver in Alief area....I was sad to see scratches and dents on my driver's side (front door, back door, quarter panel) and the wheels got scratches too. Victor was very helpful while working with me and my insurance to come up to a reasonable quote. Again, he did a fantastic job with my car by fixing the dents and re-paint the doors, panel and wheels. The paint job is excellent, that you cannot differentiate which one is original, which one is done by Victor's shop. I write so many reviews about this shop, not because Victor paid me or I was his friend. I really honor honest and high-quality businesses/shops, and their excellent service on my car was the motivation for me to go to Yelp and to post my review. read more

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This place is amazing. From start to finish Master Auto Body made the process of repairing my vehicle simple and efficient. Not only did they do an amazing job with the repair, they went above and beyond to handle the difficult insurance company I had to deal with. To top it off, they were extremely friendly and provided excellent customer service (I worked with Jeff and Victor). It's rare to find businesses these days that refuse to do anything less than they're best. If you're debating on trying them... Don't. I can't recommend them enough!! read more

Master Auto Body & Upholstery - Body Shops Near Me - Houston, Texas

As many other here, I chose Master Auto Body because of all the 5-star reviews. We needed some work done after dragging the car along side of the stucco pillar, backing out of the garage. As Victor and I walked out to my car, he showed me some of the projects he had going on at that moment. The quality of the work was fantastic. I knew I was leaving my car in good hands. Victor and his staff were first class all the way. They helped arrange everything from dealing with insurance to making sure there was a rental available. The whole process was pain free. When I picked up the car, the work was flawless. Looked like the day I picked it up from the dealer. I will definitely be going back for any future work I may need. read more

Wow! My 2019 Hyundai Santa Fe Ultimate looks & even feels better than new! They disassembled parts to ensure no tape stripes & no overspray! Reassembly is gap free and has perfect alignment of all parts. Am 100% satisfied with car, service, and it was less than the original estimate! You cannot find better! Victor takes pride in professional quality and service! read more

Recently moved to Houston and got rear ended on the way down. Didn't know where to take my car, but Master had great reviews so I tried them out. The place may not look as nice as some other body shops, but don't let it scare you away. The staff was very friendly, and the shop did great work for a good price. My bumper looks new! It also only took about a day and a half to get the work done. They even vacuumed the entire interior of my car to boot. Great job! read more

Master Auto Body & Upholstery - Body Shops Near Me - Houston, Texas

I can't say enough good about them. So nice, so professional. My car was ready early. They have a close relationship with Enterprise Rent A Car, so that was seamless. My car was cleaner inside and out when I got it back than when I left it. I have a feeling I'll be back some day :) read more

Very nice and professional. Recommended my mom and she loved them! They handled her insurance and made sure she got a rental. They put air in all my tires and almost look like they wash your car for you lol great people great shop! read more

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Unfortunately another minor fender bender while backing a boat, but that pain was offset by the great work, fair prices and super quick turnaround by Master Auto Body. Victor and his right man Brian are super good to deal with - very honest & fair. I certainly hope that I don't need body work again anytime soon, but if I do there's only one place I'll go... and I will certainly refer friends / family there as well. read more

Victor was the most helpful person ever. Efficient, timely, and fair. It's hard to find trustworthy people and business when it come to your car or anything, for that matter. So, when you do, you hold onto them and spread the word. Go here for any collision services and upholstery needs! read more

Master Auto Body is outstanding. Victor and his team provide incredible customer service, excellent pricing, speedy service and superior work. (Don't bother calling the dealer, they will rip you off.) Victor promised me the work would be perfect, and it was. I will recommend Master Auto Body to all of my friends and family. read more

Master Auto Body & Upholstery - 2018 Honda CR-V EXL - Body Shops Near Me - Houston, Texas

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These people are great to work with! Easy going and easy to work with. I brought in my van to get a quote on a fender bender. When they went to check it, they fixed it on the spot! Super quick. Highly recommended. read more

Victor is the primary customer point of contact, and he did a great job of communicating the status of my 2016 BMW 228i that was in for repair after getting rear ended. Victor's observational skills when the car arrived at the shop allowed him to catch additional damage to the front bumper that occurred during towing, and thanks to him bringing it quickly to my attention I was able to prove to the insurance company that this should be repaired under my insurance claim by comparing Victor's photos of the damage to photos I'd taken at the scene of the accident. This undoubtedly saved me hundreds of dollars and a lot of frustration had I noticed the damage at a later time. This is the attention to detail you look for in a body shop, and in my opinion worthy of a 5-star review. I'm otherwise very pleased with the repair and paint job performed by the crew here. read more

Someone left a surprise for me while I was at my favorite coffee shop. I came out to find damage to the front driver side corner with no note or anything. At first I thought I just had some nasty scrapes on the bumper cover but it turned out that the headlight was shoved in, the fender was bent and the piece that the bumper cover attached to was shoved in as well. Based on a recommendation from a fellow Honda S2000 owner I decided to go with Master. They performed excellent work -- especially considering that Rio Yellow Pearl is a difficult color to match. I can definitely see why the Enterprise rental agent that picked me up said that they have many repeat customers. You can see some before and after photos on their site. My own are at: http://farm7.static.flickr.com/6142/5975228802_832d82f6a8.jpg http://farm7.static.flickr.com/6010/6007979175_960e1bbba1.jpg read more

Everyone who works there is so nice. They have connections with Enterprise rental so you get free pick up and drop offs. They work directly with the insurance companies so you dont have to negotiate in between. They give time to time updates about your car. And most importantly, they'll fix your car as if nothing ever happened. read more

Master Auto Body & Upholstery - Before - Body Shops Near Me - Houston, Texas

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I wanted to give this place less stars because of my overall experience but I don't think that reflects the management, owner, and the quality of the work I had done on my car, which was superb. I'll explain below. I did a stupid thing and swiped the back passenger door of my SUV against the side of the house while pulling in. I sent pictures to a few places and got some quotes. Victor was the quickest to respond, the most honest and reasonably priced. He wasn't the cheapest but I felt he was the going to provide the best quality without ripping me off. Victor suggested not wasting money on certain small areas that didn't need to be replaced and could just be touched up without causing long-term damage. I dropped my car off on a Monday and was told it would be ready by Wednesday, Thursday at the latest. I put my husband's prescriptioned Oakley sunglasses in their case and hid it in the closed middle console because he was going to pick up the car. I called on Wednesday and they said it wasn't ready yet. I called back on Thursday and they said it hadn't been painted yet and would be ready on Friday after 4PM. I didn't think anything of it but really, the $700 of work that needed to be done was so small (in my mind) I couldn't imagine why it was taking so long. Since it was ready later than anticipated, I ended up going to pick up the car and not my husband. When I picked it up, they had forgot to paint the inside of the door jam. Victor took it back and fixed that up along with some other little spots. It did look terrific. I got in my car and entered my home address on the GPS. Only when it was taking me forever to get home did I realize that my GPS had been completely reprogrammed, with the option for toll roads turned off and the compass orientation different. It hadn't been completely reset which is what happens if the battery is disconnected, just reprogrammed. In addition, all previous destinations had been erased. The worst part was when my husband went to look for his prescriptioned sunglasses, they were gone, both the glasses and the case. I cannot make any accusations because I honestly don't know what happened. The quality of their work was exceptional and the customer service from Victor was excellent. I can't fault him since the car probably was passed through multiple people during the repair. Therefore, I still rated them highly. It just leaves me with an uneasy, slightly dissatisfied feeling. read more

I came here to get my car fixed for a scratch and dent. I had gone to another body shop before this and felt disrespected so I found this place instead. I'm really glad I did! They set up the rental for me, everyone wore masks the whole time, and the repair was a pretty fair price. It's hard to find people that won't charge extra. read more

i was driving on a rainy day, hydroplaned and hit a curb... Really hard. lol my front driver side wheel was leaning, my alignment was way off now, and the car was not drivable. I originally was going to take my car to another auto body shop but they would not answer the phones. I called Master auto body and upholstery and got an answer on the second ring. I explained my situation to victor and asked if he could fix the car. he said of course he could and offered to set up a tow for my car to his shop. Normally when something happens with my car its like people can smell that i am totally clueless about cars and what repairs should cost. He walked me through the entire process, he clearly deals with insurance companies all the time and explained how that would work also. By the end of the first phone call i was confident i chose the right place. Fast forward. My car is fixed in a couple days and i am amazed when i come to pick it up. My car looks brand new and he didnt even do any body work. lol i got a new rim, new tire (thats better quality than my other tires) and he explained everything that he did and showed me the parts that he took off. They even washed my car. Let me tell you my car has not been that clean in YEARS. no really. i tried to wash my car myself one day and it still looked dull and dirty. My car was sparkling when i got it back. it looked like it got a paint job! i dont know if they waxed it or what but that is one of the best car washes my car has had! i thought they had replaced all the tires and rims, thats how clean it was! I asked him about paint jobs and a ballpark estimate of what one would cost for my car. he was honest and the price he said fell in line with what i have been hearing. If i ever need work on my car again or decide on a fresh coat of paint i will be bringing it back to victor. He made my situation so easy and i am very thankful. Oh i almost forgot. When i picked up my car i was in a rental. he told me i could just leave it there and enterprise would come pick it up.. well i left and about 10 minutes later i called enterprise to inform them i had dropped the car off at victors shop.. they told me victor had already called and informed them. they were on their way to pick up the car. Now thats great customer service. read more

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Oh Em Gee! I'm the duke of Master Auto Body & Upholstery!! WOOOHOOO!! NOT! Obviously being the duke at a body shop means that I had been involved in a little fender bender. What's worse was that I was at fault! -_- Ok, you shut up, don't judge me. Yes I ran into a nice big SUV in my little sedan and guess what? My car was in pretty bad shape. Buckled hood, broken headlight, just in bad shape overall. The SUV? a couple of scratches and one little dent! Anyway, I haven't needed a body shop in forever (12+ years) so I wasn't sure what's a reputable body shop is. Yelp to the rescue!!! Awesome overall reviews for Master body shop. But no, I still had to google them. And they had awesome overall reviews on google as well. So, I brought my car in there, while it was pouring cats and dogs. I dropped my car off on a Friday evening and I was greeted by the owner (Sorry, I can't remember his name) and he said that he'd take care of me. He didn't even look at the damages but he assured me that he was working for the customers and not for the insurance company. I was kind of iffy, but I guess he couldn't really look at anything in the pouring rain anyway. After he called Enterprise to pick me up, we got to talking and he was showing me pictures of the works that he had done in the past. Before and after pictures. He also mentioned that this body shop used to be the main body shop for Mercedes of Greenway until they had some falling out. He didn't mention what kind of falling out but it didn't matter to me anyway. I left and the following Monday my insurance adjuster called me and gave me the total estimate for the repair and told me that the car would be ready in about two weeks. At this point I just didn't care anymore, I wanted the car fixed and that was that. Fast forward two weeks later when I went to pick up my car, they did amazing job! One of the guys walked me through what they did with the car. Showed me what was repaired and what was replaced. He even told me that he had tried to work on some deep scratches on my car (My car was keyed on both sides on the front doors one week after I had bought it) and told me that he had tried to buff them out but the scratches were to deep. I also noticed that they had replaced my passenger side rear view mirror (it was damaged when I parked by the curb on Washington and wasn't damaged during the accident) and they had fixed some minor damages that I knew weren't caused by the accident. Pretty sweet. It's been one month since I picked up my car from Master and the car is running great, no issues, it looks good. The paint matches great and I have to say I will recommend people that need a body shop to go to Master. And oh, did I mention that this body shop is only about five minutes away from where I live? So it was VERY convenient for me to go there. read more