This is a long overdue review. I used their services back in spring of 2023. This was after I had…read morecalled several other companies which didn't call me back and one sent someone but they just looked at it and never contacted us again, and another never showed up. I read lots of amazing reviews on Mundae and requested a service. They were so responsive and talked me through the process. It wasn't long before someone came out to take several tests that consist of an air sample outside and inside and an actual sample of the mold, and a walk around to see if they spot more mold anywhere else. The report came back quick and scheduling of the mold remediation was quick. 3 workers were sent and it took half a day total since it was just our upstairs that needed it. Everyone we encountered was friendly, kind, and informative. Responsive whether it was text, phone call, or email. Appreciate the speediness in which the issue was resolved and felt very pleased with the service. Also I can report back that since then no more mold has appeared. I highly recommend them and have their info saved in case I need them in the future but honestly I hope I really don't.

They offer expert service, at very reasonable prices. Highly recommended for duct, cleaning and…read moremold removal. They have helped us twice over the years and we would not hesitate to call upon them again.

I hired an ethernet cable installation company with a 5 star YELP rating that was terrible. They…read moredid a lot of damage to my property including breaching my home's vapor barrier. That allowed humidity into the walls and caused mold and paint blistering around my front entry door. I turned again to YELP to locate a company to remediate the results and find the cause or source of the problem. Alan's Restoration had the highest number of 5-star reviews so I took a chance and contacted them - now wary of the highly rated YELP reviews. Turns out this outfit is worth their 5-stars - and then some. EXCELLENT customer service including accurate and frequent communication, fast response, quick turnaround, friendly people and most important - when a substantial problem (that they did not create) developed during the project - they came back after completion and corrected it the next day. And I'm sure it was probably at their expense. Not many companies like this around anymore. I know that for sure from nearly 70 years of experience with 50 in project management. It's a real crap shoot these days when contracting with anyone on YELP or pretty much anywhere else, as I unfortunately found out with that cable company that caused this entire problem. So, I could not rate this company any higher and I recommend them more than any other I've dealt with in many decades. They yanked my bacon outa' the frying pan on this one.

Alan runs a fantastic work crew and they did an amazing job with our house. Hardwood floors…read morerepaired and refinished, walls, kitchen cabinet and small bathroom redone. From stripped to studs to finished. Highly recommended him!!

Eliran came at the same night of the request and stopped the leaking from making more damage. The…read morenext morning he set up all the equipment and very quickly the problem was solved. Price was very reasonable (I got few other quotes, all were higher). I will definitely going to use this service again if needed. Thank you.

From the owner: We specialize in water damage mitigation and restoration…read more At "Best Water Restoration" we simply aspire to be the best service provider out there! With the Best People and Best Practices - you'll Have Less Stress and Less Loss, in Less Time. As a local company, we understand the local climate very well. So whether it's a freeze, a flood, a backed-up pipe, or just a busted supply line, we'll take care of that water damage aftermath. Call Us Today (832) 736-2660 24/7 Water Damage Emergency Services

The project we had was small in scope and they were able to complete it in about a day and a half…read morewhich was very convenient. Dominick even changed his schedule to accommodate our schedule to help us out, which really appreciated. There were also a couple of punch list items that they completed in addition to a smaller fix that he included in the price. The contract was also reasonable and didn't transfer all liability to the customer, which is rare. Overall a good experience and I'd hire them again.

From the owner: In an era where climate resilience and rapid response define property restoration, Fifth Ward…read moreRestoration emerged as Houston's pioneering force in water damage restoration, mold remediation, and emergency services. Through innovative deployment of advanced moisture detection technology and IoT-enabled monitoring systems, we're revolutionizing how restoration services adapt to evolving environmental challenges and customer needs. Our data-driven approach to damage assessment and restoration protocol development has established new industry benchmarks for efficiency and effectiveness. By integrating predictive analytics with hands-on expertise, Fifth Ward Restoration delivers precision-targeted solutions that minimize property damage impact while maximizing recovery outcomes. Our commitment to sustainable restoration practices and eco-friendly remediation techniques positions us at the forefront of responsible industry leadership. As Houston's climate patterns continue to evolve, Fifth Ward Restoration remains dedicated to advancing the science of property recovery and environmental stabilization. Our investment in continuous team education, cutting-edge equipment, and research-based methodologies ensures we're not just responding to industry changes – we're driving them. Through strategic implementation of smart restoration technologies and proactive damage prevention strategies, we're shaping the future of property restoration services.

worst ever service for me. if there no star options that's what they get…read more One week after the work completion still no invoice to my insurance company and no one cares... I can't start my remodeling without that invoice - not sure if that is a way for them to push repairs on their companies... Very disappointed and exhausted after three day of calling their office.

UPDATE: after posting this review, someone from United Water Restoration did finally contact me on…read more2/14/22 and refunded my deposit. So giving them one star back for that at least. United Water Restoration came to my house on 1/12/22 and gave me a quote to clean all of my vents, took a deposit for half, then called me the next day to say they didn't quote me the correct price and it would be more than double what they originally quoted. I told them I was not longer interested and asked for a refund, which they agreed to provide. I've called them three times since then because they still have not refunded my money.

My family has been using them for years to clean our couches and carpets. Their promotional offers…read moreare definitely the way to go. Yes, they'll try and upsell you on the additional protection (which does help if you're willing to go the extra mile) but if you just tell them what you're working with every one of them I've had have been friendly and understanding. Thanks to their yearly cleaning our couches look *almost* like new!! (Hey, they can't do anything for cat scratches)

My carpet was cleaned by this company they used my water and electricity to clean the carpet. The…read morecarpet was left wet as if it was flooded by a storm. I have tried calling them no answer leaving messages no response i should have paid attention to the reviews. Now my carpet is feeling like a brillo pad hard and crunchy smell like death. Horrible stay away dont use these people you will regret it i do. 250 dollars wasted

Great company for fire cleanup services. They handled everything professionally and restored my…read moreproperty quickly and efficiently. Highly recommended!

I wish there was a zero star. This company had a great rating with the BBB, it's why we reached out…read moreto them June of 2025. We have paid them over $64k and I don't believe the work that has been done adds up to that. They stole from us and on top of that, they never brought back my washer and dryer from storage. My house is still not livable. It has no ceiling, it has no power, electrical wires sticking out of the wall. They damaged my kitchen cabinets in the short time they did work. What an awful company you turned out to be. If someone wants to file a class action lawsuit, please contact me. I'm all in.

Amazing service! Can't recommend them enough for all your home issues! Very fast and communicative…read more They truly saved the day!

Barbara G. Jonathan, the boss did some work at my home. They broke tv's, furniture and the biggest…read morething is my Kitchen countertop. They broke it in half and tried to glue it back Together. It looks bad and we have cut our hands broke my sister bracelet on it. I have ask Jonathan to come and replace it because someone will get cut bad on it. He will not, please beware of this company. I just want him to come and replace my kitchen countertop with a new one