Just installed our new whole house water system. Tomorrow is the whole house repiping day . Hopefully, it goes as well as today

Well you guys have saved my butt again, repaired the shower head in my bathroom after I hired a plumber to repair it the first time and broke the shower elbow connection of water line. Thank you again read more

The base of the toilet was cracked and leaking a bit. After the MasterCraft plumber, JJ, removed the toilet it was apparent that the floor flange was bad (probably the original) and needed to be replaced. JJ took care of it, and my renter fell in love with JJ's Customer service. And, communication was great because I live about 90 miles from our rental. I knew what was going on contemporaneously. read more

Jeremy was 10/10. He was honest and thorough. I've used Mastercraft for years and while all techs have been good, he was by far the best.

Everything was great! Pleasant, worked until he got it right, very knowledgeable and great cleanup. I will call again!!!

Excellent service Eddie Munoz did the work and at an excellent price. Service was quick same day with in 2 hours. Quick set up and work was done within two hours. read more

This is our third time using mastercraft and second time getting Ramces, and he's honest, professional, and quick.

Very responsive and honest company with great employees and fair pricing! They are my new go-to for all of our plumbing needs. Paterno and Raul were both friendly, knowledgeable, and professional. Highly recommend! read more

Had a water hammer problem that no one was able to solve. Until these folks showed up. Previous diagnoses included "maybe it's the pressure regulator". Replacing that did not fix the problem, and cost $400. Next up, "maybe it is the irrigation valves". $1350 and didn't fix the problem. Finally I gave mastercraft plumbers a call. The tech showed up next morning, I explained the issue, and the tech did what no other was able to, pin it on a worn out toilet flush valve. Rather than charge me, he told me it was a DIY job, and $20 later, I installed and configured the new toilet valve myself. And the water hammer went away. Charge for the advice? Nothing. I even offered to pay for the advice, but he just smiled and said "no worries". I don't expect my next plumbing need to be so easy, or given freely, but I will be calling mastercraft again. Rather than guess, they found the problem, and totally earned my future business. read more

Manny fixed our leaky sink. He was professional, kind, and thorough. He wasn't pushy with any kind of selling technique. He provided a lot of great information and was easy to talk to. I will definitely request him for my next plumbing need. Thanks, Manny! read more

Daniel M. and Eddie came out to check/fix an issue with our clogged kitchen sink, and they were absolutely wonderful. Both were professional, friendly, and took the time to explain how the drainage system works and how they resolved the problem. They also shared helpful tips on how to care for the sink and pipes moving forward. I truly appreciate their time and expertise! I highly recommend their services, and they will definitely be my first call if I ever need help again. read more

Master Craft sent Daniel to install a new kitchen faucet and a non-electrical bidet for me. Both Daniel's demeanor and professionalism were outstanding. The kitchen faucet install went smoothly but due to limited space behind my toilet he was unable to connect the bidet without removing the toilet for an additional charge. He offered to come back with an attachment that would solve the problem and save me money. That sort of consideration was so appreciated! I will always call Master Craft and request Daniel for all my plumbing needs! Highly recommend! read more

Its been about a week since Ramces came to fix our leaking showerhead. I had tried everything i could to fix it myself but when Ramces came over he explained that nothing I could have done would have fixed it. He explain to me what a water regulator was a how it downgraded over time. No one had ever explain a servcie job to me the way Ramces did. He was quick, informative and the price was fair, He is asset to Mastercraft Plumbing. Thank you Ramces! read more

We needed to minor plumbing repairs done and reached out to a handful of plumbers for quotes. MasterCraft stood out to us immediately because of their quick response and the fact that they don't charge unnecessary weekend rates/fees like many of their competitors do. They sent a plumber out same day on a Saturday to take a look at the work we needed and provide a quote. Our plumber, Ahmad, was on time, polite, and provided us with a reasonable quote with transparency on the cost breakdown and work summary. When we confirmed we wanted to proceed with the quote he scheduled the service for the next morning. The repairs were completed well and efficiently, our final invoice even ended up being lower since one of the repairs was much simpler than we anticipated. HIGHLY recommend! read more

daniel and joe came out fast on a sunday . to look at a lose drain pipe. they were able to fix it in a minute and no leaks.. really excellant service . will tell anyone who asks to use mastercraft plumbling read more

My husband and I had a really fantastic experience with Erin & Joe with MasterCraft Plumbers. We had a bathtub leak. They showed up the next day after we opened a project on Yelp. They were very polite, professional and courteous. They efficiently quoted us a few options for repairs. The repair price was NOT expensive, which I was so relieved about. They also provided a free estimate to install gas lines to our electric only range. Overall I would absolutely use them again, they run a tight show and don't seem incentived to rip people off which I am eternally grateful for! Thanks guys! read more

I found myself a new plumber!!! Ramces did an amazing job! The quote was reasonable. He was here at 10 on the dot (10-12 window) went and got the part, fixed it within 10 minutes. Friendly and knowledgeable. Will definitely call them again! And recommend to my friends! read more

MasterCraft Plumbers - Corrosion separated metal pipe from main drain causing leakage. - Plumbing Near Me - Carlsbad, California

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We discovered a leak in the wall on Thanksgiving day. Joe Martin came out and gave a thorough assessment. Super friendly and professional. He even connected us with a team to remediate the damaged drywall and explained the insurance claim process. Daniel Martinez arrived shortly after to repair the plumbing. He was also professional, thorough, and patiently answered all my questions. I would definitely recommend! read more

Eddy came out in the morning to evaluate my leaking sink. Noticed the gasket had slipped and had it fixed in 5 minutes. Thanks for the quick response and fix. Will definitely call you for future repairs. read more

Daniel arrived on time and figured out the problem quickly. He was professional and fast and worked around other contractors we had working in the house. Great job. read more

Thank you Joe and Daniel! Daniel was very thorough, professional, and quick. He kept me updated through out the process of fixing our emergency plumbing situation. read more

Jeremy did an excellent job explaining what was causing our leak. He then proceeded to fix the problem and we were all good in no time at all. I highly recommend Jeremy as a great plumber through MasterCraft Plumbers!!! read more

I am totally pleased with the work that Landon did in the upstairs bathroom in our townhouse. He knew exactly what I needed and was quick, professional and knowledgeable. I know from this point on that I have a reliable and courteous plumber that will go out of his way to fix any plumbing needs we have. I will recommend him to ANY of my friends who want need a good plumber. THANKS Landon! read more

Joe and Jeremy were very friendly and helpful, thorough with the services and up front about costs and options. Would happily call them for future plumbing needs. read more

I give myself 0 star for agreeing with the very high price. I should have waited for other quotes that came in later that were 75% lesser. 3 stars for completing the job. read more

MasterCraft Plumbers - Icemaker valve replaced. - Plumbing Near Me - Carlsbad, California

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My kitchen sink has clogged a few times, and I contacted MasterCraft to come resolve it. They promptly sent Erik out, who resolved it quickly for a reasonable price. On top of getting the job done, when booking I mentioned that I'd ask their tech to wear a mask due to some family health concerns, and Erik showed up wearing a high quality N95 which I really appreciated. Will definitely use MasterCraft again. read more

We needed to have the very old and leaking faucets for our washing machine hook up replaced. Ahmad came out out the same day to give us an estimate. Then he said he could do the work right at that time which was unexpected. In a short amount of time he replaced the faucets and the price was competitive with other quotes we got. It also saved us a lot of money to not have to replace the whole box. I would definitely use MasterCraft in the future. read more

Jawdropping Quote to repair two inch PVC sprinkler pipe T-section. He wanted over $600.00 for a 15 minute job. I practically fell down from shock and kicked him out of my house. You are insane and have wasted my time. read more

MasterCraft Plumbers - Not a $600.00+ Repair. Not by half. You are insane. - Plumbing Near Me - Carlsbad, California

I was scheduled for a Saturday 2 hour window between 8 and 10 AM. They never showed up. If you can't even be prompt and on time, how can you actually function as a company. At least give somebody a courtesy call or text saying that you're running late, I would be happy to accept and say okay great ill wait a little longer. I understand running late as long as there is a little courtesy. read more

Great team who took their time with questions and estimate. Confirmed I was happy before they left

Daniel & Raymond came out today and did an excellent job. They were nice, fast & professional. Will be using their services in the future!

Edgar came out today to provide a quote. He is outstanding. On time, super polite, professional, and informative. He provided me some advice on a few sink installations and I definitely plan on using them again. They also did a great job installing 2 toilets two weeks ago. We found our "go to"... read more

Do not hire these guys! We paid this company almost $20,000 to replace our main sewer line in May, 2023 because our line was draining very slowly and the cast iron pipe was falling apart. Now, less than 2 years later, we are having the same slow draining problem again. This time we had a different plumber (a trusted family friend) come out to fix our problem who said the plumbers who replaced our sewer line (MasterCraft) ran a 3" line to a 4" line and then to a 3" line. The new plumber said that you should never run a large diameter line (4") into a smaller diameter line (a 3") because it causes a bottleneck and a clogging hazard! They also took other shortcuts. It was specified in the contract that they were going to haul all of the old cast iron line out of our crawl space, but they only hauled out the smaller pieces and left the heavier pieces down in our crawl space. The fact that MasterCraft charged us so much for such a bad job and that we now have to pay even more money to another plumber to make sure the job gets done correctly is infuriating! In short, not hire this company! read more

After working on my kitchen sink for several days, my slow draining sink turned into a completely clogged sink. My better half and I worked on it for a few days...snaking it, taking the trap off...all that. Sunday morning, I threw in the towel and starting messaging companies on Yelp. Joseph was super responsive via yelp when I messaged him on a Sunday morning. After a few emails, Brett called me and we spoke. Since this wasn't an emergency, I waited until Monday. Very helpful, even texted a few images to see if it was my sink or garbage disposal causing problems....we scheduled a service call. Dillion and Jacob showed up (through the treacherous storms and closed freeways!) bright and early. Loved the texts to let me know their estimated time of arrival...and also them walking in and out of my side door to keep the muddy messy outside. Thank you! Well, it was a clog...somewhere down the line. Long story short....the job was done within 30 minutes, reasonable prices, and easy to pay via credit card. MasterCraft is on the top of my plumbers list now! 5 stars! read more

I accidentally drilled a hole into a water pipe in my downstairs bedroom. I reached out to MasterCraft Plumbers and Ahmad A. was out here in less than an hour on a Sunday to diagnose the problem. It turns out that I had actually pierced the fire sprinkler system and Ahmad was very helpful in explaining what steps I needed to take to get this resolved. Ahmad also brought to my attention that since the fire alarm didn't go off that we need to also look into that. Will definitely be using Ahmad and MasterCraft for all future needs! read more

MasterCraft Plumbers - Hole in PVC pipe to fire sprinkler system - Plumbing Near Me - Carlsbad, California

I sent out a request via Yelp to multiple companies, and MasterCraft was the first to respond (almost instantly, and it was the Friday after Thanksgiving!). The techs, Juan and Josh, arrived within 30 minutes. Despite my crazy golden retriever puppy being a nuisance, they remained patient, courteous, and professional. They got the job done in less than 30 minutes, and I was able to finally cleanup from Thanksgiving dinner! Not only that, the cost was great, and there was zero upselling. I actually had to ask them if there was anything we should know about!. They were great, and I would hire them or recommend them in a heartbeat. read more

They were quick and efficient! The technician was very nice. Would use this company again.

Jeremy of MasterCraft plumbers came out to repair a bath tub faucet that was not putting out hot water. He then replaced a PRV, hose Bibb, 3 outdoor leaky faucets and an auto-fill pool valve - also leaky. He made really clean connections and everything is working great. Leak free. I had great communication from him, and James and Amanda as well. I missed a text from him - easy typo - but won't fault him for that as it happens. Fast, courteous, and explained all repairs and costs up front. I would definitely use MasterCraft Plumbers again and I recommend them highly. read more

Danny and Steve at Mastercraft Plumbers were great to work with. They responded quickly to my request and came out to take a look right away. We wanted to replace our undermount sink, but it was installed on top of plywood under quartz countertops--a situation every other plumber said they wouldn't touch. Danny and Steve handled it like it was no problem at all. If you've got a tricky plumbing issue no one else will deal with, call them. I'll definitely be using them for all my plumbing needs going forward. read more

Eddie came by within a day of me putting in a request and found the source of a sink leak. He was diligent and showed me what was going on. He also inspected the other sinks in the house and gave me a recommendation to do a similar repair as more leaks could arise. Eddie was prompt, quick, and cleaned up everything. Took his shoes off in the house and was very respectful that I was working while he was there. If this review was just for Eddie I would give 6/5 stars! However, this Thursday I had scheduled maintenance to fix the angle stops and toilets. Two different men came to do the repair. Landon and Juan. It seems that Landon may be newer or an apprentice and Juan more senior. They both came in and just trekked through the house in their gear, never asking if they should remove their boots to go upstairs on the carpet. Did the service and then came down and said ok we're done bye. I go upstairs to my bathroom later that day and there are stained wet rags all around the toilet, garbage can is not put back, and garbage from parts under the sink. I was never asked if there was a garbage bag they could use - would have gladly supplied them with whatever they needed. They also left a Milwaukee tool lamp here. Seems they were out in a hurry which tells me either something went wrong they don't want to disclose or they were running behind and overbooked services - neither make me feel confident in service received. Prior to this visit I would have 100% recommended MasterCraft, but it seems there are varying degrees of service depending on the tech.Maybe this is due to inexperience, but there is definitely a need for some training here. Definitely expected better with the cost of service paid. read more

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