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    Matt Muise Plumbing

    5.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    MillTown Plumbing, Heating, Cooling and Electrical

    MillTown Plumbing, Heating, Cooling and Electrical

    (110 reviews)

    The job was done beautifully, l bought the faucet for the kitchen. The service man came in 20…read moreminutes later it was done, however $500.00 was very pricey

    We had our HVAC and tankless unit installed by MillTown in 2020 as part of a hydronic heating…read moresystem. A month ago, the commercial‑grade tank they installed failed. Rheem covered the tank under warranty, but MillTown charged $5,800 for the replacement which was essentially a retrofit with minimal changes. After reviewing the work, it was clear the job should have been closer to $3,000 based on industry standards and actual scope. Unfortunately, the workmanship was disappointing. The system was left in a condition that doesn't reflect professional standards -- including a drain valve positioned against another pipe, making it impossible to drain the system properly. I provided photos and a detailed email to Milltown expressing these concerns. Their response was that there "wasn't much to do," and they offered only a $500 credit toward a future service. Given the excessive pricing and the quality of work, a credit for a future service wasn't a reasonable solution, and I declined it. Another concern: their website offers no way to contact the owner or any managers directly. For a company that presents itself as family‑run, that lack of transparency says a lot. Overall, the experience was frustrating from the high cost to the poor workmanship to the dismissive response. Based on this, I cannot recommend MillTown for plumbing or HVAC services.

    Matt Muise Plumbing - plumbing - Updated June 2026

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