Not so good customer service. I bought a custom sofa that was very expensive. The quality of the…read morecushions is horrible. They sent their customer service rep out who basically told us the quality of their cushions are not very good but the frames are. He was going to get back with us but never heard a word after several weeks. Very unfortunate because we have purchased a few large items in the past from them and have been very happy with the quality. I will not buy from them again.

This place is amazing! The store has a very welcome, comfortable family feel to it. They were wager…read moreto help but the environment is relaxed (no pushy sales people!) I got an absolutely INCREDIBLE deal on a livingroom set. They were able to deliver it the same day and even hauled off my old furniture (RC WILLY had said they wouldn't). The delivery guys were great too. They were very careful and nice picking up my old furniture and making sure the new pieces were where I wanted them.

The best mattress company in the state ! I totally recommend. Do yourself a favor a go shop for…read moreyour mattress here.

We purchased to mattresses and two Pillows. The service was wonderful they care about their…read morecustomers and highly recommend them. Diana

I wouldn't recommend a Purple mattress…read more I purchased a mattress, frame and linens 3 years ago. Purple sent me an email this summer that I had to sign up to receive plastic brackets for the frame legs or the warranty would be voided. I signed up and received really cheap pieces of plastic to clamp around each leg. The mattress started turning into a hammock last year in the last 6 months, it was so dented in that I was in crippling pain every time I slept on it. The warranty states you have to arrange and pay for shipping to return the mattress plus for a consult to review the mattress falling apart if you don't want to move it to the floor, remove the cover, and take a measurement with a level and ruler of how the mattress has fallen apart.

VERY impressed with the store and especially Elise ! My…read morefamily bought another mattress elsewhere that completely ruined our backs. We desperately came in to Purple with several great reviews but also a tad defeated from all the mattress hunting. The store is very modern, clean and has a tester of everything you'd want. Elise was so patient with our kiddos and with answering all our questions. She helped us find our perfect mattress and pillows and was NOT pushy. She was super Informative and beyond helpful. They do Not have supply at this location, which maybe they could have some in the future, but we drove to SLC to pick our order up and the staff there was just as friendly and helpful.

Store was not open at 11 AM on Friday Jan 10. Was supposed to open at 10. Also mattress was not…read morein stock but we were notified it was in. Store was supposed to call me not my mother. All in all terrible communications and service. Extremely disappointed. Should have got the purple mattress at the purple outlet in SLC. THE APP WONT LET ME GIVE 0 STARS which is what is deserved.

Not knowing how little we knew about choosing a mattress, Cameron was so helpful. He explained the…read moredifferences in firmness and pressure points. He never at any point seemed like he was trying to push us into buying. But he made sure we knew all the deals and what exactly he thought would be most beneficial for us. I'll be buying all my beds from here now.

Stopped by Mattress Firm looking for a king mattress for side sleepers, but the experience wasn't…read moregreat. There were two people working, and the lady who helped us gave barely any info just stuff like "this one's firmer" or "this one's softer." No details on how the mattresses were made or what made one deal better than another It also felt kinda gross that there wasn't a cover for the pillows when trying them out. To make it worse, she just left us halfway through and said we could find her at her desk if we needed anything Honestly, it felt like we were on our own trying to figure things out. I wouldn't recommend coming here if you're expecting any help

Gerad Is amazing. He provided excellent customer service. We are from California and moving our…read moredaughter to Orem for college. He is knowledgeable and he took the time to walk us through a variety of options. Trent was also helpful and kind. I would recommend this store to anyone who lives in the community of Orem.

A completely different experience than any other mattress store! They start out having you lay on a…read more"dream mapper" that measures the pressure points in your body that tells them exactly what type of bed your body needs. Based on your budget they have options! No pressure sales. They honestly care that you get the best nights sleep you can afford. They also have great financing options! (0% up to 24 months!)

From the owner: Snooze Mattress: Unlock Life-Changing Sleep with Personalized Solutions…read moreDiscover the secret to restorative sleep at Snooze Mattress in Pleasant Grove, Utah. Our innovative Dream Mapping technology, combined with top brands like Tempur-Pedic, Stearns & Foster, Sealy, Puffy and more, ensures you find the perfect mattress tailored to your unique needs. Experience exceptional comfort and support, backed by generous trial periods and warranties. Visit us today and wake up to a better tomorrow!

Great pillow purchase! Service was fast and respectable. Be sure to note that pillow purchases are…read morefinal, so if it's not the right size then don't sleep on it!! The pillow I bought was perfect.

Dale is awesome! He was super patient and friendly and helped us find the perfect mattress within…read moreour price range! We had a fantastic experience here.

My wife and I were in need of a large amount of furniture and prefer quality over cheaper versions…read moreavailable at discount stores. I remember the old days when one would enter the showroom at R C Willey, they would immediately be mobbed by salespeople. I expected that and went in prepared. I was surprised that we weren't attacked immediately as we entered the store. We found a very friendly representative who helped us curate a perfect furniture selection for our living room and bedroom. We ordered the furniture that day and it was delivered today by a couple of hard working young men. We are thrilled with the new furniture. It is very comfortable and fits our rooms perfectly.

No issues with any of our furniture from RC Willey. We have purchased rugs, dining tables,…read moremattress, chairs, lamps, washer/dryer, etc. and never had any issues. We have always been impressed!