Unfortunately my mother in law passed away on May 30th. She had recently ordered a mattress from the Covington,WA location to be delivered in early June. I had the pleasure of meeting and working out the details for the cancellation of the delivery with Donald in store. He was AWESOME!! He gave his sincere condolences and fully cancelled the order with 100% refund. If you need a mattress I highly reccomend working with Donald in the Covington store. He was compassionate, kind, and professional!! Thanks, Kevin & The Stoll Family read more

Mike Fisher is great low pressure and helped with all of my needs Got a king mattress and best sleep I have ever had. read more

Jeff from the Covington mattress depot was awesome. He answered all our questions, helped us understand where we need support in a bed based on the way we sleep. He was friendly, not pushy, and he gave us good information so we make the right choice at a reasonable price. Seriously, ask for Jeff you won't regret it he's a good guy. Also Mike Fisher, was great helper. We like the customer service here they are great! read more

Love shopping and supporting local businesses!! We researched and found this Washington state company to have great reviews on many platforms for this location. Mike was awesome and my son was able to try out multiple mattresses types without any pressure. He picked a new mattress, mattress stand and mattress protector. We went to warehouse to pickup the mattress to bring it home that day and get it all setup. I will definitely be back for my new mattress! Highly recommend Mattress Depot USA at the Covington location read more

Charlie from the Covington Mattress Depot is absolutely amazing. I came here from a horrible experience at Mattress Firm. Charlie's first recommendation was absolutely perfect but he still took me around to make sure that was what really fit me best. I was on a tight budget and was very overwhelmed, he was so calm, kind, and comforting I felt like I was visiting a friend. I left with everything I needed all within the budget I wanted. He did not try to upsell me at all rather just to give me what i truly needed. I felt absolutely no pressure and would recommend this store and Charlie for anyone. read more

Such a great experience today when shopping for a couple of new mattresses. In this day and age when customer service is extremely lacking, our sales person was friendly and helpful. He gave us some great advice and helped us stay on budget. We got some great deals and I will definitely come back again in the future. read more

Just moved into the state and needed a bed asap-Charlie was wonderful! Helped us out, took his time, got us a great deal and worked with us on our move-in date. What a wonderful way to start our PNW lifestyle-thanks, Charlie! read more

Mattress Depot USA - Charlie on the left at Mattress Depot, Covington, WA - Mattresses Near Me - Covington, Washington

Got a king mattress here and it's the best sleep I've had since forever Bob is awesome and low pressure The best part was cost. We went to other stores and beds less comfortable were almost twice the cost Don't waste your time just go here! read more

Real positive experience. Bob was not pushy and real honest on his pricing ability. Look forward to bringing him my future business. read more

We went in last night looking for a last minute mattress for my Grandma. Our sales person Nick was outstanding. He was helpful and fair on the price. We found what we needed and were out in 30 mins or less! I highly recommend this location and make sure you ask for Nick! read more

I highly recommend using them if in the market for a new mattress. Unlike the other stores down the road the sales guys did their job and told you about each mattress instead of if you have any questions let us know. It was not a hug pressure sales environment We ended up buying a mattress and pillows from them and had them delivered the next day. Delivery was just as smooth as buying, and they took out old mattress w them. read more

I'm very unsatisfied with the manager at the Covington store. I purchased a memory foam mattress and 2 months into having it the mattress started sagging. I have spoke with several people from this company and have been getting put on a run around. I've been putting calls out to people such as BBB and Jessie Jones. I will be taking things further. I have been treated very disrespectful and unfairly. They have not offered to exchange the mattress I now have of theirs and I refuse to make anymore payments on a defective mattress. It is not fair and this is how they want to treat their customers???? Well I am one customer that will not be done this way. read more

We recently purchased a boxspring, mattress and frame from Bob at the Covington store. Being a salesman myself it was clear that Bob knew his products and established my trust within minutes of talking to him. He advised me on what would work best for my needs and offered the lowest price options first which made me want to see his higher priced options. All in all it was a pleasure to spend my money at Bob's store and he is now my "mattress man" for life! Great job Bob and thank you for your honesty and for providing my with a great value! Mike Magnusson read more

Bob was awesome! He took in consideration some of my boyfriends sleep problems and what I like, showed us several options and helped us find the perfect mattress. Very knowledgable and helped us save money! I will definitely be recommending Bob at Mattress Depot to my family and friends. read more

Bob was the most helpful employee I have ever met at a matress store. We didn't feel pressure to buy, he asked what I most importantly liked in a matress, and he found it right off the bat. Bob really knows what he is doing and is so great with customer service. Great prices that are almost comparable to matress ranch where i got my last bamboo matrrss ! He threw in a deal- which I believe is great customer service and keeps relations, and he will definitely have my loyalty! read more

When we went shopping for a new king sized mattress set, we were braced for high prices and a pushy salesman. To our pleasant surprise, we found the opposite was true. Mike Fisher did a great job. Very informative and easy to work with. Highly recommend others for this store and salesman! read more

What can I say shopping for mattresses isn't all that exciting, but my experience here was quick and painless and they had it in stock at an affordable price. read more

We have never had so much fun buying a mattress! Bob is absolutely wonderful. He was extremely helpful in helping us pick out a mattress. We highly recommend this store. read more

Bob is awesome - plain and simple. One of the best customer service experiences I've had. The wife and I went in to buy a mattress and even though he was helping another couple, he turned to greet us. He answered all our questions, joked around with us, made us feel comfortable, tied the mattress and box set (great price btw) to the top of our vehicle, and even offered us some cookies! We will definitely come here for our next mattress, and will recommend this store to friends. read more

Husband and I were dreading shopping for a new mattress, we were ready for "aggressive sales". Walked in the store, Will (store manager) listened to our needs, the third one we tried, we bought. So easy, so quick. Thank you! I'd recommend this store to anyone looking for "no pressure sales" and simple shopping. The very best! read more

Had to buy a twin for my mother this last week, and I stopped into the Covington store. This company has been two for two now. I was in and out within 5 minutes, and the regional manager tied the mattress down for me on top of my volkswagen bug no less (he even offered to take a picture:) It was a funny sight, but I made it to my mother's house intact and it cost me less than I expected to boot~ read more

What a horrible experience at this store. We went to Sleep Country first but they didn't have much of a selection so we went to Mattress Depot in Covington hoping to buy the perfect mattresses, as we needed two. In the end, we ended up having to do an exchange and the salesman, Bob at the Covington store told my family that we were the most difficult customers he had had all day. Wow! Really? Staying at a mattress store for an hour and making sure we chose the perfect mattresses while asking questions makes us "difficult?" We will NEVER do business here again nor will we be sending our friends and family this way. What a shame....you could have had a ton of business! P.S. He also overcharged us and had to do a refund. Glad I looked over the receipt and asked him to explain the prices. BOO! read more

Im glad I went off the great reviews off here. The sales associate was extremely polite and patient with me. He was very knowledgeable about mattresses. The prices are reasonable. Definetly would recommend this place! read more

The guy who sold us our mattress is named Bob. This was our second mattress and the second one we have bought from mattress depot in Covington. Bob took us through the steps and helped us with all of our questions and let us have our space when we needed to talk to each other about our decision. I would buy from here again...considering this is the second mattress we have bought from this store. read more

Two weeks of shopping for the right mattress. Since it isn't a purchase you make everyday and some places were you buy it - its yours. What if it just isn;t right? Bob was super patient with us! We are very happy! read more

I had one of the best customer service experiences I've ever had! The guy who helped us out was named Ryan leaf. He was spectacular!!! He helped us find the perfect bed for us and went above and beyond to help us get the best deal he could on our whole purchase! Never felt pressure once to buy a bed I couldn't afford. I walked away with a great feeling about a great purchase! read more

I had a fantastic experience at this location. This was my first time in this store and I will definitely be back. I was shopping for our first born's new bed and Sam was amazing. I clearly did not know what I was doing and he walked me through all the choices. Not only was it a great deal but then he carried it to my car and tied it to the roof since i grossly underestimated the width of a full. You don't get this kind of connection and service very often. HIGHLY RECOMMENDED!!! read more

This is my second time buying from Mattress Depot. Will offered the great customer service that I expected based on my last experience and he did not disappoint. The purchase of 3 mattress was quick, easy and no hassles. To top it off, he called me immediately to let me know I left my wallet there and to come back and pick it up! read more

We came to the Mattress Depot in search of a mattress for our son. We looked elsewhere for one, but could not find a mattress or price that agreed with us. We found Mattress Depot on Yelp, and my wife and I were impressed with the reviews so we gave this place a shot. We walked in and were greeting by Bob. I explained to him what we were looking for and he immediately showed us what he believed was the right mattress for us. My wife and I tried the mattress out and loved it. Bob's selection was a good choice. Bob also gave us a great deal on the mattress and a mattress cover, and we spent half the price on this mattress compared to some we had look at before. My wife and I were in an out of the store in 10 minutes. I have shopped at other mattress stores and have felt pressured, or haven't felt like I got the best deal. Bob wasn't pushy and knows his mattresses. The prices are incredibly reasonable. I would definitely shop here again and recommend this place to friends. read more

This place was so amazing. I was helped by a very knowledgeable and professional associate named Bob. This place is a gem. Great customer service and amazing mattresses! I just got mine delivered and it looks amazing, feels wonderful and I am so excited to have a nice night of sleep. The delivery man was extremely professional and quick! It took like 10-15 minutes for the entire thing to be set up. Best mattress spot in town, maybe even WA state. read more

I learned so much about all the different kind of mattresses. We had excellent customer service and the prices were way better then the other 2 local mattress stores. read more

I visited this store on April 12 and was greeted by Rob. I was the only client in there at the time and Rob spent the whole visit with me, showing me different mattresses. He knew exactly what he was talking about, from how mattresses were made, to what people had to say about them, to what I might want to try. I went in looking for one thing and left considering something completely different. Rob took into account my budget and told me ways to save money and the pros and cons of these options. I was impressed beyond belief. What a great guy! I will (literally) sleep better after having met Rob! read more

I came in and Bob was great from the beginning! He was very informative and gave me good suggestions and I was able to find what suited me in under 30 minutes! Thanks Bob you are terrific. read more

Bob was great! Gave us a great deal on a mattress and was very helpful! We will definitely be returning customers!

Bob was great! Got a great deal and will definitely be a returning customer

Excellent Service! Bob was very helpful and fullof information, I spent 2hrs in the store and not once was he pushy or rude. I even had my boyfriend who likes to ask 101 questions with me and Bob was patience with him. Not only was the service good but the masttresses are priced fair and seem to be of good quality. Cant wait for our future bed! read more

THANK YOU BOB! Mattress shopping is just as stressful as shopping for a new vehicle. I had just left "Sleep Train" (one of many mattress stores I visited this week) terribly disappointed. I was completely ignored in a sea of overpriced mattresses. I decided to swing into Mattress Depot with little hope I would find a quality mattress that I could afford. The store appeared small, but once inside I realized I had found a gem. I was greeted by Bob who was friendly, knowledgeable, professional, patient, and no pressure. He made me feel welcome and no question was left unanswered. He knew every detail about the variety of mattresses in his store and was able to help me find my perfect fit. I am one VERY HAPPY CUSTOMER. read more

I was looking for a great mattress deal everywhere and we happened to go into the Covington, WA Mattress Depot. The salesman was very helpful and nice. He explained all about the mattresses and which one we really needed. He didn't try to sell us the most expensive, just the top of the line in our price range. My daughter had major leg surgery and is in a wheelchair right now, unable to even stand on it. Bob moved mattresses and put them where she could easily slide onto them to see if they worked for her. He was AWESOME! They got our mattress set in the next day and we couldn't get anyone to get it with their truck for us. We don't have a lot of money and could not afford to have it delivered. Bob actually told me not to worry and he brought it over in his own truck. Talk about a wonderful, caring person! I cannot thank him enough for going above and beyond in our stressful time of need. I will always appreciate what he did for us and my daughter will always remember his kindness too. THANKS BOB! If anyone is looking for an honest salesman who is also geniunely friendly person, they should go to Mattress Depot in Covington, WA. read more

When comparing prices for mattresses be sure and get the bottom line from all sources. We had looked at three other mattress stores and found the price of the bed included delivery, taking away old mattresses was free, and they either would have given us a set of sheets or a nice percentage off. When we looked at Mattress Depot we saw the price on the matter and, foolish us, didn't ask about the extras. $60 to deliver, $20 to dispose of old mattress, and the fee to set up the frame. As we got a California King everything was ordered and we could not get the frame ahead of time to set it up ourselves. Delivery was two hours late, making it 6"30 p.m. and the sheets we ordered were not delivered with everything else. Had to run to the store and get the sheets Mattress Depot had sent over from another store. Got lucky and the man on duty stayed to wait for me. The frame and setting it up ended up costing $130. We like the bed but won't recommend Mattress Depot without warnings. read more

I just bought my third set of queen size mattress and box spring from the Covington location. I bought the first set several years ago. I was heading into Covington to check out a different mattress place but while driving through I spotted their little sign person out there and decided to check it out. Didn't even go anywhere else because they had a great bargain price, good quality set that was exactly what I wanted and fit my budget. The sales guy was super friendly and helpful. They have lots of beds set up so you can flop down on them and try them all out. They have some high end stuff that was out of my price range but they also had a few factory second at much lower prices. I passed on the factory seconds on hand because it was way too soft for me even tho it was a top name brand. I chose the Ovation set for the comfort level and have had it several years. The second set bought was for my daughter about 8 months ago who had just moved to a new place. I was so happy with my first purchase and the good deal that when she wanted to downsize from her king to a queen we knew just where to go. I bought the third set yesterday. I wanted to set up my spare room as a guest room and needed a bed. So I decided to put my original set in the guest room and treat myself to the new ones. I love my new set. Each time I shopped there I wound up buying the Ovation set. Bob was my salesman for the last two purchases. I didn't use their delivery so can't comment on that but when picking up my sets each time Bob loaded them up for me and did all the tie down to make sure I got them home safely. If you need a good honest quality set at a fair price and some good service thrown in ...go here. read more