A quick shoutout to the team at RH Paramus and RH Corporate for outstanding customer service…read more I purchased a dresser four days before Memorial Day, only to see a 10% clearance sale launch two days later. When I reached out, the store manager and corporate team stepped up to honor the discount retroactively even though all items are "final sale". It's refreshing to see a brand back up its premium status with premium service and actively protect its customer relationships. I'm thrilled with the quality of the piece and highly appreciate the team's empathy.

I learned a lot about our RH outlet at this location, but the hard way because the storage bed I…read morewas going to purchase was sold the night before and was not updated in their internal system in time. Tips -so definitely call advance to confirm they still have furniture before making the trip. This location is an old department store so this is the largest showroom in NJ. They have 2 floors with second floor is all outdoor furniture. They really don't get a lot of storage beds but get two deliveries a week on Tuesdays and Fridays.

Lazzoni's furniture is strikingly beautiful, crafted of the highest quality with the finest…read morematerials, and simply world-class. One of their modular sofas is the centerpiece of my living room, complimented by all who enter. The only thing to match their products are their customer service and interior designers. I had the pleasure of working with Lilly Nilufer Talay, who was tremendously helpful, always accommodating, and whose sales and after-sales services exceeded all expectations. I was also thrilled to work with Hasan Basri Bicakci, whose artistic eye is unparalleled. Lilly and Hasan are simply the best!

We just order some furniture pieces for our home in the San Francisco Bay Area. We previously…read morefurnished our entire apartment in NYC from Lazzoni and was so happy and impressed with the service and quality of the furniture (gave them 5 stars). So we ordered again for our home in California....and they again came through with flying colors. Beautiful furniture and quality and the delivery team really was above and beyond "white glove service"!!!

We are thrilled with our experience furniture shopping at Palisades Furniture! Mike and his team…read morewere knowledgeable, experienced, and so helpful when it came to choosing the perfect couch for our new home, and couch/loveseat for my elderly mom. She is often indecisive and uncertain-especially with change. Mike was patient and thorough and kept in good communication about delivery dates/times. He gave us time and space to try out every option in the store-explaining what tends To work best for your personal needs. We absolutely LOVE our family room couch and get compliments from everyone who sits on it. Highly recommend.

I cannot say enough about this company!!!!! A friend introduced me to this furniture store. It will…read morebe my go to store from here on in... The customer service is outstanding! Warm, Friendly, Knowledgeable, helpful. I had no idea where to start! Mike & Jeanette guided me through. They are truly amazing! Too color selections of wood for a dining room table & chairs. To fabrics and colors for a couch, carpet selections, right down to the most intricate details! Patient and helpful. Just a wonderful staff and great furniture. The Pricing is very reasonable and the quality of the furniture is exceptional. The Customer Service Priceless!!

So disappointed. I love West Elm's stuff, but the delivery experience has been a nightmare. I…read moreordered a bed in mid March that was meant to be delivered by end of March. They rescheduled the delivery for April 3rd, and then canceled the day before as they were missing parts, I was told I would be notified within 3 days when they were able to reschedule. After hearing nothing, I called a week later and they said they would call to reschedule when they have to parts. It is now approaching the end of April and I still have not heard anything about them rescheduling the delivery. I have called to follow up multiple times. In addition to this, I also ordered a couch in March. About 2 weeks ago (early April), I realized it will be too large for my space. I called West Elm to cancel the order, as they did not allow me to cancel online. The woman I spoke to told me it would be no more than 3 days to hear whether or not my cancellation request was approved by the manager. Again, I heard nothing. When I called back today, they acted as if they had never heard that I wanted to cancel the order (now far less-likely to be canceled due to being further along in production). They again told me they would put my request through to the manager. I spent 30 minutes on the phone with someone that was able to get me no answers. I am extremely disappointed with their service. Their products are expensive, and the lack of communication and responsiveness after a sale is unacceptable.

Worst delivery experience ever! West Elm was unable to fit the sofa we purcahsed into our elevator…read moreand advised that we would have to take the whole thing apart. They left the sofa in the loading area of our building, and we were forced to hire a third-party (at significant added cost) who was able to fit it into our elevator by simply removing the legs and cushions. The incompetence and lack of effort by the West Elm delivery team was beyond belief. To make matters worse, they delivered the wrong rug, installed bed frame legs on backwards, and have refused to fully reimburse me for added costs incurred. Shame on you West Elm!

I cannot say enough good things about Nahid. She completely transformed my office into a space I…read moregenuinely enjoy being in every single day. Before working with her, I felt totally overwhelmed and hopeless when it came to interior design, but Nahid made the entire process easy, fun, and stress-free. She is incredibly detail-oriented, professional, and creative, with an amazing eye for design. Nahid has a rare talent for pulling together colors, furniture, and styling elements I never would have imagined working together, and making them look effortless. She truly listened to my needs and wants and translated them into a functional, beautiful space that fits both my lifestyle and my budget. She went above and beyond at every step, from selecting the perfect paint color to sourcing the right furniture and styling the final space. On top of all that, she is flexible, thoughtful, responsive, and an absolute pleasure to be around. A HUGE thank you to Nahid for creating a space I love and feel inspired by every day!! Sally is also a pleasure to work with, and BoConcept is incredibly lucky to have such talented designers and genuinely wonderful people like Sally and Nahid!

I love Scandinavian design so everytime I'm near a BoConcept "home expression center" (spare me the…read morehyperbole) I'm compelled to browse. You'll swallow hard and dig deep but this is (for the most part) well made solid wood furniture from Europe -- so no six week warranty IKEA-esque particle board nonsense is in the offing. Occasionally, things go on sale and floor samples can help bypass the eternity+ wait times for shipping. A very solid (wood) four stars.

Updating review -still horrible service and establishment! No respect for customers. Have been…read morewaiting for furniture to be delivered since May of LAST YEAR! They urged me to PAY CASH AND PAY ASAP. I handed the CASH immediately and yet still no phone call, no updates, no emails etc. I have had to call during lunch hour, afterwork and weekends just to obtain feedback . THE WORST EXPERIENCE I will report this business immediately because I have been patient enough. Not even a phone call to provide updates! At this point I do Not want Anything to so with these people NOR this business but they refuse to get back to me. The owner doesnt answer The owner didnt call you back? Someones mother died boris-I am only in on Tuesdays-I will call you back. I promise to call you on Monday. I promise to call you on Tuesday Excuses excuses! Just want my cash back. Disgusting and unprofessional!

Beware! They are robbers! Bad ones at that, I ordered a sofa in December it never came to my house,…read morenever shipped, tried to get my $$$ back $2499 yes $2499 and this loser owner says to the credit card company that I ordered it and won't refund $$$ but it never shipped wtf! Honor is best policy in business and this business isn't honorable! I WILL get my $$$ back but beware u will not have a good experience with this trash ass company!

Great store. Helpful and patient salespeople and beautiful pieces. Got a sectional that is sleek…read moreand comfortable. Good value for price.

I literally visited every single furniture store on Route 4, like more than 30, and ItalMod became…read moreour choice for a sectional leather couch. I initially did not believe this review score on Google (there are a lot of fake reviews these days), but now I know why. Great service, professional delivery in a timely manner, and great quality/price Italian furniture (no sign of made in C). Look for Felix at the store. He is the guy!

I enjoy coming to Crate and Barrel, as they have some nice home and kitchen products (plates,…read morebowls, appliances, decorative items etc), and they do a nice job with their aspirational displays. My house will never look like that! They don't have a huge variety but enough to likely find something. Prices aren't cheap but they sometimes have sales. They also have a military discount. We're always greeted when we enter and their staff can only be described as classy. Plentiful parking and next to a Home Depot.

Such a fun store with excellent furniture options. I enjoyed their selections and the show room…read moreoffered many great aesthetically pleasing ideas. I have some feng shui to get to after visiting the store.

I'll stop into this Homesense store after I've shopped at the Trader Joe's next door. (If you're…read moregoing to brave the parking lot in this shopping plaza, you may as well hit up both stores). I found some cute home decor and seasonal items for the winter holidays and lunar new year. I also like the furniture pieces and lighting that are featured towards the front of the store. We've been browsing around to see what would look like a good purchase for our place. Homesense had nice pieces that you can touch/sit on. So even if we do not end up not buying from there, what they have on the floor was/is a good source of design inspiration.

Not quite nonsense -- and not exactly couture. Somewhere in between for me…read more Homesense is a riff on its "off price" cousins TJ Maxx and HomeGoods. The emphasis here is on made in India and China furniture and furnishings -- with a decent selection of kitchenware and gadgets. No clothes, jewelry, shoes or fancy foodstuffs in this iteration of the ever evolving chain of stores owned by TJX. Homesense improves on the chaotic and frenetic merchandising practices of its relatives. In other words -- you will find the aisles logically organized with more limited and better curated selections. If you are looking for that odd off price piece -- like a sofa, chair, table, love seat, carpet or new china, this place is worth a look. As with all the other TJX retail stores, you are buying "off the floor" which means that the stuff has been sat in, handled, returned, jostled about, dinged, etc. -- so inspect carefully before buying -- especially with the higher priced furniture and carpets. Top Tip: Shares a parking lot with Trader Joe's -- which means PACKED on Saturdays. Best shopping experience is early or late -- midweek.

I purchased a light-colored sectional and matching console from Modani in Paramus. Upon delivery…read moreand unboxing, almost every piece had visible stains and damage. Following the sales representative's instructions, I contacted customer service and submitted photos and videos documenting the issues. They arranged for a third-party cleaning service, which initially seemed like a reasonable solution. However, the experience quickly declined. The cleaner arrived dragging a steamer across a sidewalk covered in melting snow and salt, then entered my home wearing only flimsy shoe covers, leaving wet, dirty marks all over my hardwood floors. The equipment itself also left marks. While he addressed some of the stains on the sectional, he completely ignored the console, which had clear discoloration on the corners--similar to wear caused by repeated handling in the same area. He took photos and said he would report back to customer service. After that, I received no follow-up. When I reached out, I was told that my claim was no longer valid because it fell outside the 30-day reporting window--even though they were supposed to follow up with a resolution regarding the console and failed to respond. I was also told that the discoloration on the console was merely "the customer's perception," based on the cleaner's feedback. Overall, this was a frustrating experience. While the products may look appealing, the lack of accountability, poor communication, and dismissive customer service make it difficult to recommend this company.

I rarely leave reviews, but this experience deserves to be shared…read more I purchased a bed frame from Modani (William King Bed, Gray) for over $2,000, expecting quality and durability i was used to from their products. Within approximately two years of normal use, the bed began to show significant structural failure. Multiple metal support legs bending and buckling at the connection points, and the platform boards warping, making the bed unstable and unusable. I contacted Modani and provided photos. In their response, they acknowledged that structural failure under normal use is not expected. However, they refused to offer any type of solution--no repair, replacement, or store credit--solely because the item was outside of their warranty period and has been discontinued. So essentially, a $2,000+ bed failed prematurely, and their position is that the customer is fully responsible and with no recourse. No offer of store credit, repair, partial refund nothing. This was especially disappointing as I am a repeat customer and have purchased multiple items from them. I expected a company that positions itself as high-quality to stand behind its products. Buyers should be aware that once you are outside their warranty window, you may be left with no support--even in cases of clear structural failure.