After coming from a Different Sleepy's in Greenvale, I was hoping I was going to get a better…read moreexperience at this store. And I Did! John was the Sales Rep who I dealt with when first coming in. John offered me everything that Greenvale did plus better more updated products such as pillow, sheets, box springs, etc. John was very Professional, courteous, respectful, and on the point when it came to selling. I will never give my business to anyone but John because he knew how to work with the customer. I honestly think Sleepy's needs to promote him to Corporate - He knows what he is doing. Some other things to consider at the store is they have a nice array of beds and headboards. The store was very open and clean. I GIVE THIS PLACE 5 STARS! GO SEE JOHN!

Regret Big Time ! I wish I had checked consumer affairs before spending over 3K on a queen mattress…read moreat Mattress firm . In less then 1 year the mattress sagged so much on one side you sleep slanted . I put in a warranty claim and they denied it saying this is normal . It is absolutely not normal and then I checked consumer affairs where this is their practice of denying legit claims and disregarding customers once you paid. Beware and buy somewhere if you have a problem that is legit they actually help you . All places are great if no problem ever exists .. but having a 10 year warranty wasn't worth the paper it was printed on . Shop elsewhere .

I have purchased many pieces in the past from different Bob's Furniture stores. I have always had a…read morereally nice experience and the sales staff are always friendly and helpful and wonderful to work with. I needed a new sofa so I came to this location. The store had been open for about 20 minutes and empty. The salesman helping us was an extreme deterrent. His answers were short and abrasive and he seemed annoyed to be answering anything we asked. He walked away from us, for no apparent reason, several times and we literally had to search the store to find him. What a major disappointment. In addition, as I was looking for my salesman, I passed another salesman and I nodded and said hello. This guy walked by me and turned his head. We were going to place an order but decided that we needed to go to a different Bob's because this isn't the way you treat customers. I hope the management reads this and retrains the staff here.

I bought a sectional .. they delivered it missing a piece . The piece was to be delivered a few…read moredays later .. it's been 2 months and and they keep canceling my deliveries and telling me it's back ordered I specifically asked them when I purchased the couch. Are you sure I'm gonna have it because I need it for a certain date and they swore up and down that it was coming and today they come and they deliver the wrong piece and no one has bothered to call me yet to tell me when I'm getting it and it was paid for in full. I would never ever recommend them or use them ever again. The sales people and management and Carle Place just lie to make the sale and take your money. if I don't hear from them today, I'm actually gonna get my lawyers involved and I'm gonna make them take this couch back and get all my money back because this is bullshit. Terrible customer service.

Excellent, honest, clear customer service. It doesn't get better than this. Thank you Mark for…read morehelping along the entire way. You were available and a total pleasure. So kind and awesome. Would work with you again and recommend to friends/family! To any skeptics: Go got it! Fast service and on time super fast delivery and turnaround times, coupled with excellent customer service/communication/updates/follow-ups at all hours of the day. This is the real deal! I got a brand new BeautyRest mattress, it's perfect.

Ok so I just purchased my first mattress from 1800 fastbed and I wish I could leave 10 stars…read more I had went to Mattress Firm the day before and although the salesman was nice, I was pushed by his opinion, to go with a certain bed that was out of my price range...he kept suggesting that I finance the bed if I cannot afford to pay it upon purchase. I told him I needed time to decide which way I was gonna go and left. I felt pressured and obligated and uncomfortable. I stopped at capital One Bank and right next door was 1800 Fastbed! I took down the phone # and called the next morning. So glad I did!! The gentleman who helped me make my purchase is Mark (he's also the owner) is amazing. He did not persuade me to get what I didn't want. He was so nice and patient and knowledgeable that I was relaxed. He saved me $600 compared to Mattress Firm (used to be sleepys) The whole interaction was incredible. What a stand up guy and company he owns. I totally recommend purchasing your mattress/box spring / furniture here- you won't be disappointed!!!!

Excellent Customer Service and Knowledgeable Staff…read more Our washing machine finally broke down, after about 8 years.We are very thankful that we had been able to extend the service agreement into 2026. With the help of Managers (Brian and Jonathan) at the Plainview store, along with Terry and his supervisor, Geraldine, at the Service Center an exchange was able to be worked out. I had gone to the store to finalize the exhange and arrange delivery, for the washer. While there, I saw and spoke with our usual salesperson, ALI. He always is very helpful and knowledgeable and takes his time with us (not rushing us through). We ended up not only finalizing the exchange of the washing machine but also decided to get a new dryer as well. Hopefully, I won't have to go to the laundromat anymore. Thanks again Ali, Brian, Jonathan, Terry and Geraldine for your time and patience in the overall process. This is why we have been going back to PC Richard for years.

I ordered a GE front load washer (Order #005-1851163) and it was delivered on 11/29. I did my first…read moreload of laundry on 12/2 and the machine started shaking so violently during the wash cycle that it hadn't even reached the spin yet. The shaking was strong enough that my dryer which is stacked on top came off the hose and the washer shifted from its original position. This was definitely not what I expected from a brand new appliance and felt like it was going to explode as the shaking was aggressive. The delivery experience wasn't pleasant either. The two delivery guys asked me for an additional $130 to install the machine which felt wrong since they were separately asking me for it and it wasn't part of any official fee. It left a bad impression and made the whole process stressful. The reason I'm giving 2 stars instead of one is because of Ali the sales associate who helped me. He was professional, polite and genuinely kind throughout the entire purchase. He made the buying process smooth and answered all my questions. I highly recommend working with him if you need assistance at this location. Overall disappointed with the delivery and the washer performance but Ali deserves recognition for his excellent customer service.

Process to buy and get our mattress could not have been simpler or quicker. George was incredibly…read morehelpful in helping me select a mattress for our guest room when I came in not knowing what to get. Also respected I wanted a low price point. Delivery could have happened as soon as two days later it was crazy how fast it came. There was also the option to haul away our old one which was super helpful. They were in and out within maybe 7 minutes with our mattress. Very happy with the whole experience would definitely recommend them.

DO NOT SHOP HERE Do not buy anything unless you are 100%…read morecertain you don't want to return it. They tell you there is a 120 day return policy ... try returning something. Even an employee told me " oh.. they don't like returns". Mistakenly I purchase an inexpensive comforter set. It looks nothing like what they advertised. It looks like a flea market reject. I tried returning it ... they claim it's " final sale " yet NOWHERE does it say final sale. If they don't stand behind their products on something as meaningless as a comforter ... imagine trying to return a $1200 mattress. Buy elsewhere !!!

Who doesn't like IKEA ha? It shares a parking lot with the…read moreBroadway Mall so there's plenty of parking. There's also covered parking which is nice in bad weather. They also have parking right out front for loading your purchase if you need it. Most of the store is upstairs though the first level has the checkout counters, and the food section as well as a cafe where you can get drinks and hot dogs I believe. And Ice cream as well. Once you get upstairs you just have to follow the arrows on the floor and they have signs for what sections you're entering. For example, living room, bedroom, office, etc. I think the best part of IKEA is the layouts they have. They have bedrooms, kitchens, living rooms, kitchens etc all set up different ways. It's great way to get ideas on how to set up your space. Of course there's also the full service restaurant on this level as well.

5/25 This is not my first time coming to IKEA. Every time I…read morecime it's always excitingi love the exciting displays and suggested hone decoration ideas. It's like a maze so if you haven't been to IKEA, it's not quite like The Maze Runner, but you will be in there for hours. I just went along for the ride as my party of four were just cruising along in our automobile with no particular place to go. We were just out! I did manage to find something useful, I handly coffee/tea strainer. I found great values here and I also picked up food storage containers at a good price. The service was okay, it could have been better if we weren't forced to use the Kiosk for self checking. The reason given was that they were short staffed. Well in my opinion get ride of the Kiosk and hire people. I'd call out too if I knew that the job would go well without me. My rant about kiosk is over! Inspire more, Yelp more!

I originally wrote a good review because they promised to correct an issue with the bed frame. I…read moreneeded a special bracket they never told me about and promised to reimburse me for the $152 charge for this. when I did not see it on my monthly statement I called and they said it takes one billing cycle for the credit to show up. after another month they said sometimes it takes 2 billing cycled. obviously they are just waiting for me to give up on the refund. of course they never put me thru to my salesperson when I call. I would never use them again.

Very unpleasant experience. Some guy name Sean came off condescending and quite arrogant. He…read moreoverheard us and sales rep (Noah) talking about a sterns and foster mattress we wanted and scoffed when we said we got a discount elsewhere. Sean then proceeded to say that he manages 3 mattress firms and asked if he took a 100 off, if we would buy a mattress. We showed him a receipt of the other place and he said he's giving us a better deal because it's off by 200. That's all he kept saying and repeating. Me here thinking you're not worth my money or dime of commission because your customer service attitude was horrible. Went to macys across the street, the mattress was cheaper and went to a different mattress firm where the gentleman provided great service. We ended up buying from Sterns directly since it was the best deal. DO NOT BUY FROM SEAN!! never coming back. Save money to go elsewhere.

TED, HELLO. This is who you want to help you. We had a great…read moreexperience with him. He spent 2 hours with us. He left nothing out. After 30 minutes with him we knew we were leaving with exactly what we came for. And we did. I want to put new mattresses everywhere in my home. Great job Ted. Nothing short of excellence in customer service and price. Thank you.

We purchased a Queen size adjustable bed in November and loved it so much, we bought a King Size in…read moreDecember! Ed Truzolino was our salesman, He made the whole thing effortless in every way. He listened to our needs and wants and made several recommendations. We selected the one we preferred and scheduled convenient delivery (which went flawlessly). Second Mattress and adjustable base, same story. As an aside, we needed a bracket after delivery and stopped in at the store. Ed was off and Sudhir went above and beyond to ensure that we were able to pick up the bracket at no charge in the nearby warehouse. I would definitely recommend to anyone shopping for a mattress, go to the Levittown location and look for Ed or Sudhir. Sadly, two of us in the house had covid over the Christmas holiday. I'm convinced the adjustable beds quickens our recovery! Excellent experience in every way.

Me and my wife went to this mattress firm to feel out a mattress that we found online and was…read moreheavily discounted. Ted was there to greet us and help us with our every need! He explained that the mattress we saw online was not in stores and instead showed us the most similar item he had. This item was fantastic but was much pricier, but Ted was able to get a very close price match! We were so happy and very grateful for all the help Ted provided us. Highly recommend the East Meadow Mattress Firm and Ted for all mattress needs.

I highly recommend Mattress Firm in East Meadow. I was assisted by Simone. She was very…read moreknowledgeable and helpful. She is very patient and efficient!