I was overall pleased with my salesman but I will say I was very disappointed to find they offered…read morea haul away service I am 9 months pregnant due any day and could have really benefited from those services he never mentioned it or brought it up it wasnt until I was tracking my delivery that I found out about this feature I then called a 1800 number and spoke to a representative and she was so nasty and rude I told her I took off work to make sure I got my mattress not knowing it was coming in a box I could have still went to work so I missed out on a full day of pay for nothing now at 9 months pregnant I have to drag this heavy box back down the hall and try my best to get this mattress out the box I spent over 400 dollars on this sale and I'm very overall disappointed in the service now price I ended up paying I was better off saving money and just ordering from Amazon I wouldn't recommend them to anyone at this point

Being honest - in the age of online procurements, visiting a brick and mortar store creates…read moreanxiety. Mattresses are a 'buy' I need to touch, feel, lay on....I had a lot of trepidation with regards to being 'sold' on a product I did not need or want in a store I did not want to be in. Quite the opposite. From the moment we walked in to this Mattress Firm, totally relatable! Brad C. the area manager greeted us, class act! Absolutely zero pressure. He talked through our needs, how we sleep, showed us various options - was extremely transparent - and honest. We pulled the trigger on a King and it has changed my life. Thank you for making this easy Brad C. Your service is a class act and your product, 5 stars! Thank you.

I went in to purchase a single box spring,mattress and frame and was told I had to pay a delivery…read morecharge of 100.00 dollars to go 3 miles to my home the gentleman who waited on me would not allow me to pick up myself so I took my Business else where

Had to do a warranty exchange. Ramona filed the claim and I was at the store picking out my new…read moremattress all in the same day. She was EXTREMELY knowledgeable with each mattress and answered every question with confidence. Super helpful and easy process due to her kindness and experience. Highly recommend Dunkirk location.

Owner was very helpful & knowledgeable & helped me pick something that met our needs. Outstanding…read morecustomer service, I can't wait to get my mattresses! Also, free delivery & setup, haul away old ones too.

Will hill, aka the sleep doctor, is one of the most remarkable and wonderful people I've ever met…read more I've slept like a baby ever since he sold me my mattress. This company is lucky to have a man like, will. Thank you, will.

We found a great leather living set and paid a lot less than we would have from the manufacturer…read more Service was great. Pieces came in under one week- we were told 14 days. So, in all areas Red Barn exceeded our expectations.

We had a very disappointing experience with Red Barn Furniture that stretched over more than a year…read moreand involved repeated product failures and poor warranty handling. We purchased a custom loveseat in October 2024, delivered in December 2024, along with a 5-year extended warranty. Our salesperson, Derek, told us this was the best quality product they sell and assured us that durability would not be an issue. Problems began immediately. During the initial warranty period, the entire unit had to be replaced because the leather arrived with razor cuts from unpacking. After the replacement, service had to return again to replace the reclining mechanism. The loveseat continued to experience structural issues under normal residential use. In September 2025, after another failure, we were told to file a warranty claim, which conflicted with what Derek had told us at purchase about how warranty issues would be handled. From the time the claim was filed, it took over three months for a third-party technician to inspect the loveseat. During that period, Red Barn sent their own technician, who stated there was nothing wrong, despite the ongoing problems. The warranty company later said required images had not been received, yet neither the warranty company nor Red Barn contacted us by phone or email to request them. When a third-party technician finally inspected the loveseat, it was determined to be not repairable. Despite this, the service manager, Grayson, continued to delay resolution and suggested another repair with no timeline. As of January 2026, we are left with a broken loveseat and no meaningful resolution. This was not an inexpensive or entry-level purchase, and the lack of accountability after the sale has been extremely frustrating. Based on our experience, I would be very cautious about purchasing furniture here, especially anything custom or heavily upsold on quality and warranty coverage.

My wife and I own a condo in Myrtle Beach and needed two Twin XL beds. We looked around Myrtle…read moreBeach first, but everything was either way too expensive or just not what we were looking for. Once we were back home, we decided to stop into Mattress Firm to see what sales were running and what options they had. Unfortunately, I don't remember the associate's name, but from the moment we walked in, she was extremely helpful. We explained exactly what we needed and that the beds were for our place in Myrtle Beach, not locally she said that was no problem at all. She took us straight to the Twin XL section and pulled out several mattresses for us to try. After narrowing it down, we asked about pricing on one of the beds, and it came in right where we wanted to be. However, she noticed it wouldn't arrive in the timeframe we needed, so she immediately found another option that would work and it ended up being another great deal. By the time we left, we felt very well taken care of. We purchased two Twin XL mattresses, mattress protectors, and even received two free bed frames thanks to a special they were running. Great experience from start to finish. If you're in the market for a mattress, go in and see her you'll be glad you did.

We purchased a Sealy mattress during labor day weekend. Upon arriving at the store, we were…read moregreeted right away by Josh. Explained what we were looking for and the first mattress he showed us was the one we purchased. The experience was stress-free, no pressure, no hassle. We got what we wanted in a timely manner and at a good price. The delivery went well also. Very happy with the purchase.

I confess that my first impressions on this place were rather poor. The bathroom desperately needs…read moreto be cleaned down to wiping a decade's worth of grimy fingerprints off the walls and door. I was laying in a beautiful bed, only to look down and discover a cockroach basking in the fluoresce with not a care in the world. The test beds had brown stains where many others had lain. This place could use some serious deep cleaning. That said, the mattresses are stored at an area warehouse and not at this location, which I found to be quite relieving. The salesperson who helped me was called Taylour and she was an absolute delight. She knew her product lines like the back of her hand and helped direct me to "the one" without trying to hard sell me on something I really couldn't afford. The delivery was inside the 3 hour window and super fast. In fact, I made a last minute change to the date, and Taylour made it happen. Taylour gets all the stars!!!

As of the date of this review, I've purchased two mattresses from this location. The customer…read moreservice is always great. Taylour was the sales associate the last time I made my purchase. She is very knowledgeable about products and price. She helped us with price comparisons and making a finally decision. Ask for Taylour the next time you're here! Shes great

I had been doing some shopping around for a new mattress for over a month when I decided to give…read moreAll American Mattress a try. I visited on a Saturday and had the place all to myself. Bill Torres worked with me to find the best mattress but didn't try to pressure me into anything. I took my time and tried out several mattresses and even took a few cat naps while I was there. Bill was patient and spent time explaining a lot of details about the various types of mattresses from innerspring to memory foam to hybrid. I settled on the Serta I-comfort hybrid blue fusion plush mattress with an adjustable base. Let me just tell you - an adjustable base will change your LIFE!!! I always considered that to be for the older generation but it's the best investment I could have made. My kingsdowne base raises the head and feet and comes with a massage feature as well as underbed lighting. It's amazing! I also got a floor model bed set, which includes the headboard and surrounding structure for a reasonable price. My new mattress and furniture was delivered three days later with no extra charge for delivery. The delivery guys were very careful with my furniture and didn't bang up anything while they moved my old bed out and my new one in. I am definitely one of those people that does comparison shopping and this experience was no different. I compared prices on my phone while I was in the store and Bill never tried to dissuade me from doing so. Bill made my mattress shopping experience an enjoyable one and I am very pleased with my mattress and base so far. If anything changes, I'll be sure to let you know. In the meantime, check them out.

This is a great bedding store! We bought a bed for our son…read morethere, and after being jealous of his Super-Comfy bed for awhile, Went back and replaced our queen-size bed. It is the nicest bed I've ever had. The owner Kevin is very friendly and professional. He knows his products, and the industry trends very well. Low pressure and consultative sales process. He also got us a high quality mattress cover and a nice pair of memory foam pillows. We will definitely be coming back! Highly recommended!

What a super experience working with Margaret! Very professional and knowledgable! The store is…read morebright, inviting and fully stocked. I would recommend her to anyone who asks.

Great selection , really nice sales people , not pushy Best…read moreprices in town by far , very patient , delivery folks efficient

They lack basic knowledge and understanding of their own computer system. Promised a set delivery…read moredate and failed to deliver. Had to cancel order and shop at another store. If you want to waist your time then this is the store for you. If you want a professional experience with a store that delivers then visit the Mattress Firm a couple of miles down the road.

We bought a mattress and box springs from this store a little over two weeks ago. The low profile…read morebox springs did not work with our bed frame. We have been calling daily trying to figure out how to return them, and have been getting run around in circles. This store continues to tell us conflicting information, does not call us back when they said they would, and has belittled us saying it is our fault and points the finger back at us. We are a young couple trying to start out in our first house and this store refuses to let us return or exchange our box springs without having to pay an additional $150. They have lied and taken advantage of us and we will never shop at a mattress warehouse again.