Rose is amazing. Her customer service is top notch. I love how she takes care of every little…read moredetail with cleaning, touching up, vacuuming the dry wall dust etc. Personally, its the perfectionism and care she has that made us work with her. Rose came for a free estimate and gave us a really good quote and said she would price match. We had a couple other estimates in and found some good pricing but wasn't confident with the customer service they provided (too salesy). Rose offered a very competitive pricing that included full (and i mean literally full warranty, not the "here's your warranty for 10 years and every time we visit, you pay $99" warranty). We negotiated for the brand and model we wanted with the amount of warranty years. She had her technicians scheduled that same week. The only minor issue would be the technicians saying they would leave the place "spotless" but didn't (Rose wasn't there for this). There were visibly shoe prints when they were supposed to be wearing booties. When we returned to check on the process, they weren't wearing booties as they said they would. We had to clean everything up when the job was done. Thankfully, Rose did return to clean the attic cover and repainted what she could. We appreciate this very much.

I thought I was done for when my A/C went out... in Scottsdale!? Yikes!…read more They got someone out asap at a fair price. Super happy with them and would use again!

Found Gladiate Air Conditioning through a Yelp search for a summer tune-up on a rental property's…read moreHVAC system. The technician was thorough, checked the thermostat and filter, went up on the roof to inspect the package unit heat pump, and tested the compressor, fan motor, and blower motor capacitors, all of which were within range. System is 22 years old, and everything was found functioning properly at the time of the visit. $85 for the service call felt reasonable for the level of inspection performed. Would use them again.

Gladiate Air Conditioning is amazing! They have made emergency calls and are always professional,…read morereasonable, and ethical. Many thanks to Dave, Gabriel, Rudy and Garrett for all of the time and energy devoted to the property I manage. Customer service is a priority with them and I highly recommend them! We will be using them at our own home going forward as well!

I had a new AC system installed. It went well; however a couple days later, I noticed the…read morepre-cooling temperature was at normal room temp. Many attempts were made by different employees to learn why the system wouldn't cool down when programmed. The thermostat and HVAC employees thought it was the high Phoenix temps and the fact that I had a manufactured home. I was very persistent, calling often, attempting to find a "realistic" solution. Finally, the system got replaced with a much better brand. Hallelujah! It's fixed. Sometimes starting over is the best answer. Wolfgang worked right along with me all the way. There was no giving up. They're always on time and very customer oriented. Frustrating, but resolved to the highest satisfaction!

Never performed the contracted maintenance as they cancelled twice on us. Misdiagnosed repair…read moreclaiming unit needed to be replaced. Do not trust them.

I would go one NEGATIVE star if I could. Request a service call and agree to $85 for it and I ask…read morefor a proposal to replace two 3.5 ton AC units. Guy comes out, never get on roof, never looks at anything, just talks, tell me he's pretty sure it's a capacitor so I said if that all it is I will fix it. He says pay $85. I asked aren't you going to look at anything, he says I'm pretty sure it's a capacitor. I said you should go look for the service charge of $85. He tells us: "The $85 is just to look at my pretty face, if I go up on the roof, is $195 per hour with a 1 hour minimum." I paid him for nothing, and we were supposed to get a quote. One week later, my wife calls his office manager. The office manager said he told her your husband said he would fix it, she said how could he fix it with no diagnosis by your "technician" and where is my quote. The office manager, Bobby said oh, it's right here on my desk, I will send it. Several days since and still no quote. Makes no difference. I wouldn't do business with these people if this were hell and they were the only ice cube vendor. Making it even worse a good friend recommended them because he knew he retired owner, whose son took over the business. I guess the son pays no attention. There was no service, no quality, and zero value. The only positive thing is he was on-time. This is easily a $20-30K job they pissed away.

This company replaced my ac unit in January 2022. They put a unit in that is twice the size because…read morewhen the company owner came out to look at he he looked at the inside but didn't w to go up on the roof to see what size it was. When they came to install the unit they realized that it was too big (requires 2 ton and they installed a 4 ton). he said no all they have to do is cut the Ceiling and make the hole larger. I told him no I didn't want my ceiling cut and have the grill be so large that it almost takes up my entire ceiling. That's what they did anyway. They had trouble finding a large enough pan to sit the return in. i have no idea where they finally got it but it didn't have the little clips to open so I could change filters so they put 6 screws in it making it impossible for me to open it up on my own so I have to pay someone to change the filter for me. But the worst part is that because the unit is to big it has 2 hoses for condensation instead of one hose do they crimped the second hose angled up and the condensation doesn't drain into the plumbing but stays on the grill and just pours out on my hall carpet. thry then installed a pump to push the water UP the drain. Once again they did it anyway. They just kept saying there was nothing else they could do and basically that the Setup in my condo was the problem not the fact that the unit was too big. Never mind I never had that problem with the old 2 ton unit When I kept insisting that I did not want the pump because all they were doing is putting a bandaid on the problem. They just ignored me and said that I should be grateful that they weren't charg me for the pump. Sure enough about a year, year and a half the pump had to be replaced. My home warranty wouldn't cover the repair because when they attached the pump they altered the unit. Now again the pump stopped working. I called a reputable ac company and they showed me everything absolute comfort did to force the unit to fit then said that there was no way they would do any work on the unit because then it would switch the liability to them. The unit register part is really rusted and they said the unit needs to be replaced with the proper size. I had 2 contractors come and look at it and both said exact thing. Today I finally called absolute comfort because no one else will work on the unit. She said she could send out a technician for a fee and then give me an estimate of the cost And when I told her I was not going to pay for the new pump because there shouldn't be a pump at all to begin with and she literally hung up on me. This entire time that I have been dealing with them they have been rude and refuse to fix the problem they created always Blaming my building. Needless to say it has been a living nightmare for four years. It was not only the technician that was awful but BOBBY the office manager was equally as rude. I would VERY STRONGLY suggest that you stay away from Absolute Comfort Heating Cooling.

Great job Kyle! He did a great job at a good deal, we will get more work done in the futureread more

What a rip off! They came to assess a water leak and suggested we get a leak detector company to…read moredetect it! The person from the leak detection company came whilst the service came again with him and walked around??? Them charged me for a two hour service for not days! Their repair charges were ridiculous and high - This company took over ACBy J air - never send us a renewal email or mentioned that the service contract was up when I called them to report a problem . Spoke to the Manager( ?) Jake who was not helpful at all . Please do not sign a service contract with them

The absolute worst plumbing experience. We as the homeowners installed a new toilet and it didn't…read moreflush correctly but flushed. We just needed to have the toilet uninstalled and reinstalled and somehow get taken for 945.00. The plumber conned us into doing unnecessary services and spent almost 6 hrs in my home just to come to the conclusion that the toilet was defective. I'm not 100% convinced the toilet was defective but needed some type of answer after 6 hrs and a 945.00 bill. If you value your time and money, DO NOT have this company come out to your home. Another note this company also does business and WAY COOL Plumbing and Air. Not sure why yelp is allowing this company to merge company data because when I booked them it was WAY COOL Plumbing but the company info referenced North Valley Mechanical. But they are the one and the same.

Russell Muir was our tech today for an HVAC tune up and general maintenance and was so great! He…read morewas friendly, explained everything super well, gave us all the potential options and definitely knew his stuff. So glad we finally connected with a HVAC company who seems like they both care and know what they're doing. Highly recommend!

We selected AC Experts to install our HVAC system after speaking with friends in our gated Shea…read morecommunity as well as interviewing several HVAC companies personally and reviewing others on the Web. We were impressed with the time that was given to us by the estimator, Kid, and by Matthew who is the Operations Manager who assisted in the install of our HVAC unit. Throughout the interview process and install, we found them to be courteous, professional and respectful. The price they gave us for the purchase of this system was more than fair compared to other companies we interviewed. They were also punctual in showing up timely, as promised, to install our system. They used drop cloths so as not to leave a mess on our floors and also did a great job of cleaning up after the install was completed. We feel especially good about choosing this company for the backing they will provide us maintenance and any service needed in the years ahead. The gated community we reside in is small, 2,000 homes, and word of mouth goes a long way in either promoting or sharing bad experiences with fellow homeowners. This is a company that we have utmost confidence in and will be promoting with our fellow homeowners.

Poor service show up without tools to do a scheduled maintenance. Bad as Parker & Sons trying to…read moresell u something else. Miss represent what they do sell you and do not offer a refund. Stay clear of them John in the office will hang up on you if he doesn't like what you press him about.

I can't say enough good things about 1st Choice plumbing & Air. From start to finish, they were…read moreprofessional, honest, knowledgeable, and easy to work with. They actually took the time to explain what was going on instead of trying to pressure me into something I didn't need. It is refreshing to work with a local, family-owned company that genuinely cares about it's customers and takes pride in the work they do. Great communication, fair pricing, and quality service. If you're looking for a trustworthy plumbing or HVAC company in the valley, I highly recommending 1st Choice Plumbing and Air. they definitely earned my business.

I recently had my AC compressor serviced and a water faucet replaced, and I couldn't be happier…read morewith the results. The technician was professional, knowledgeable, and arrived on time. They quickly diagnosed the AC issue, completed the service efficiently, and had everything running perfectly again. The faucet replacement was done with great attention to detail, leaving everything clean and working flawlessly. The quality of workmanship and customer service were excellent from start to finish. I highly recommend them to anyone needing HVAC or plumbing repairs. Great work and a great experience overall!