I had used this shop years ago and they seemed okay then, other than one slightly loose schrader valve on a new tire that needed tightening. I caught it in time and tightened it. No harm no foul, so I forgot about it. Fast forward to last week, my car needed 2 new tires. I made an appointment and ordered the tires I wanted over the phone. When I went to the appointment, they tried to upsell me to four tires. They said the tread was worn down on both tires I wanted to keep. (They said nothing about the schrader valves.) I don't need four, as two of them are only a year old and still have lots of tread. I told them that, and they agreed to install two. Okay, so far, so good. They recommended the new tires go on the back of the truck. I agreed. So they moved one of the "old" tires to the front. The next morning I went out to Pennsylvania about 2 hours from the house. The tire was soft when I got out there. The one they moved from the back of the car to the front. Checked it with a tire pressure gauge and it was low. The valve was leaking. I have never had a tire valve leak except after going to this place. I didn't happen to have the tool to tighten it with me. So I drove a mile or so to a gas station, and went to air it up and the valve core popped out! So I had to change the tire there in a busy gas station parking lot. I was afraid to drive home without a spare so I stopped at a tire shop out there and paid them to fix it. I called Mavis the next Monday, and told them what happened as politely as I could and the service ticket writer or manager or whatever his title is, was saying, "Oh that's weird. How could THAT have happened? " To be clear I am NOT saying they did in purposely-I have no hard evidence they did. But when you go to a shop you are paying professionals to do the work-I expect them to do a thorough job, and check everything. And to be gentle with the tires that are not being replaced. 35 years of driving and the only time I had a valve core pop out like this is the day after they worked on my car. read more

Tire prices for same brand and size change daily. Depends on who you speak to there. Disappointed with customer service. One person working in service area on a Tuesday read more

Dropped off my work vehicle at this location and the service was rather disappointing. after numerous calls to the site i was finally able to get them to take the time to take a look at my truck. several days later, they told me that i was something that they could not handle as they are not staffed for the job. I then had to make arrangements to have the vehicle towed to another shop. Once at the other shop, I found out that they Mis-diagnosed the issue 100%. So I wasted time and also money by trying this shop out. The management and the mechanics are not experienced enough in my opinion. i dont leave bad reviews like this one, but i have to say that this was a very poor experience as a customer.. read more

Never again. My home alarm key fob was missing Hmmm. I wonder. I have my suspicions. read more

Thanks to the team at Mavis in Brick! Very helpful over the phone. Spoke with both Mike and Greg, both were really friendly and accommodating. read more

Brakes came out perfect. The management was nice and respectful. I like you can make an appointment and show up so you don't have to spend the whole day there. I will definitely will be back read more

I have been there for oil changes, tire replacements, and most recently a brake job. Overall, good experience.

I walked into the Point pleasant shop. No one in the office. no cars in the lot, save one. I stood there while the one guy manning the desk was bent over a copy machine or something. I waited politely. I waited some more He still way paying NO ATTENTION to me. After realizing this guy was oblivious i walked out. Given the change in business these days one would think that when a customer walked in the door the staff would throw themselves at you in appreciation for you coming in. This guy didn't have a clue. WHY WOULD YOU HAVE SOMEONE IN THE FRONT WHO DOESN'T EVEN KNOW WHEN THE F'N FRONT DOOR OPENS AND A CUSTOMER WALKS IN? I did stop back in a few minutes later to say I was just there. Guy said I didn't know you were here. You just lost the alignment job and any other service i might have needed. I'd get rid of that guy if I were Mavis Follow up. Called to complain about the treatment I received. Guy hung up on me Shaun/Sean was his name. Great way to treat customers read more

Advertise a brake special for $79.99. You get there they do a check up and come back with a...you need this and that and it will be $600 and something dollars!!!! Lol. Not this chick!!! Been burned before by an auto shop over brake job...paid over $800. Another mechanic told me....NEVER pay that much for brakes!!! Guess I'll just go to a private place. These chains seem to be crooks! read more

Never going back here. They put on a cheaper tire than the one I ordered and tried to charge me for the more expensive one, hoping I wouldn't notice. It felt like this was a routine scam that they've run many times. Make sure you double check anything they do for you. read more

I brought my car in because I visually saw a giant screw in my tire and it sounded like I had a flat tire when I rode on it. They checked out the tires couldn't find the screw which must have fallen out on my way and didn't puncture my tire. They didn't charge me for anything after thoroughly inspecting all my tires. Grateful for their honesty and great service. read more

I got a price quote for four tires that I found satisfactory, but they did not have them in stock and I did't want to wait for the next day. They had another set that was more money and I was going to go somewhere else when they looked up the tires in stock at another mavis that was farther away. When I got there they also didn't have them in stock they're a bunch of liars don't go there. read more

I went in because I kept hearing creaking when I used my brakes while turning (also I thought my tire was flat). The techs were extremely helpful in explaining what the issue is, showed me the issue, and discussed how to proceed. I discussed a lot of the car problems with Greg and he was extremely informative! I greatly appreciated their service on Sunday! I felt as if my safety in my vehicle was their top priority which is the reason I will be going back there in the future! read more

If I could give 0 stars I would. I took my car here for brakes and rotors because the location was convenient. The mechanic told me that my calipers were bad and needed to be replaced. They quoted me over $1,100. I then called my usual mechanic, who quoted me about a price half of that. Mavis then proceeded to use scare tactics to try and get me to get the work done there. When I took my car to my usual guy he told me that the calipers were fine. I ended up paying even less than I was quoted. Mechanics often feel they can take advantage or scare young women into spending more than what is necessary on repairs they don't even need. On top of that the staff is not even friendly, especially the guy at the desk. Maybe next time you try to con someone out of their hard-earned money, don't be such a tool bag :) read more

Great workmanship knowledgeable but they take too long to do the work and always try to upsell

Got my tire replaced.. was cheaper than everywhere else and I was in and out in 20 min. Excellent

Zeb, Joe and Mike are all really nice and amazing workers and they did such a good job on my car! Highly recommend!

Bad experience. Went to Mavis in Brick for simple oil change and tire rotation. I have a dented hubcap on front passenger tire. When I picked up the car, the dented hubcap was in same spot. They did NOT rotate my tires but my receipt said they did. Makes me wonder if they even did the oil change. First time customer. I will not be returning. read more

A Special Thank you to Michael! He was very helpful in examining my tire and quickly replacing it! He went above and beyond what was expected and Mavis is fortunate to have him working for them. read more

worst ever!!! got oil change. they never tightened bolt or filter and brand new car was drained of oil and almost ceased my engine!! idiots!!! read more

Renee at the front desk was very helpful and pleasant. Mike the manager stated the noise I was hearing was just from the heat shield on my brakes, and that my front pads were basically brand new but my rears could be changed. Mike the tech was friendly and performed my rear brake changing within a half hour. Very honest and extremely competitive pricing. I will be coming back for any further needs. read more

TERRIBLE PLACE DONT GO HERE! They will scam you into the ground. Ran here for a quick tire fix was here over an hour and they first tried to tell me it would be over $100 then when I argued it magically was a different probably for $20. Then as I'm about to leave my altenator and it batery suddenly dies which I have never before had a problem with and they try not letting me leave with out having that fixed! Not to mention the workers are super sketchy and creepy! read more