For 2009 Acura tl Ordered Hankook tires and tpms sensor replacement for all 4 wheels. Spoke to a customer representative to confirm the order. Just before the scheduled appointment, Mavis called and said tire shipping delayed by 1 day. No big deal. Dropped car off next day at noon for service. I was told it would be 60-90 minutes. I did not get car back until 5pm. Took 5 hours. Service person called around 1:30 to tell me that battery in tpms sensor was bad in 3 tires. I told her I know and that's why I scheduled all 4 to be replaced. Got the car back and noticed 3 new rubber valve stems plus 1 metal(original one) that was not replaced. I requested all 4 to be replaced. Now I have 3 sensors/batteries that I know are good for several years and 1 with who knows how long the battery will last. I don't want to have to go back anytime soon to have the 4th sensor replaced. They only charged for the 3 sensors. But there was an additional charge on invoice for 4 rubber valve stems even though the sensors come with valve stems. HUGE MARKUP ON TPMS SENSORS They charged me.$130.00 for each TPMS sensor. The exact sensor i.e AUTEL MX can be bought at many retailers for $30.00 - $40.00 each. I went back to the store and they refunded me the money for the 4 additional rubber valve stems that I did not need or receive. Bad communication. Requested for all tpms sensors to be replaced and ony replaced 4. Bad service estimates . 5 hours instead of 1.5. Huge markup on tpms sensors $130.00 each vs $30.00 each at retail stores. The Hankook tires seem good so far. Mavis Discount Tire 515 US-130, East Windsor, NJ 08520 read more

WORST EXPERIENCE EVER Very disappointed in this place. It should not take 2 hours to get 4 tires balanced. Bad service. You don't leave a customer sit there, balance 2 tires and walk away, wait on someone else, go on your phone, have another worker balance one more tire. You get the picture Bristol Pike next to Auto Zone read more

They very good people Q at Clifton heights went above and beyond to give customer satisfaction I was a bit skeptic but they were diligent and helpful read more

We were here for the long weekend from Massachusetts, got a nail in the tire so we brought it to Mavis Tire on Cape Horn Road. Being a Sunday morning on the long weekend we didn't know what to expect. It has been the most positive experience. They were polite and very helpful. Great customer service is becoming lesser these days. I would recommend them to anyone. read more

Good customer service, the guy at the front was comical and they moved fairly quickly

I had a blowout on my travel trailer in Massachusetts, and continued my journey to Pennsylvania after putting on the spare. I contacted Mavis in Matamoras, PA. Mike in Matamoras didn't have my tire in stock, but located one in their Middletown, NY store which was on my way. He put that aside for me. Leon in Middletown provided excellent customer service, even offering to stay late if I arrived at closing. Fortunately, I made it on time, the tire was replaced, and I was back on my way quickly. All in all a great experience. read more

We called ahead and confirmed the 2 tires we needed were in stock at approx 1130am..our truck was towed to the bayside lakes location in Palm Bay, FL and arrived approx 12pm. Worst tire experience ever!! They told us on the phone would take a cpl hours ..no problem...so we wasted a cpl hours then had someone bring us to the store thinking it would be close to being ready. Noooo! They didn't even pull into the bay until 5pm..it's now 545, no one appears to be working on it and they close in 15 minutes! 6 hours!! For 2 tires! Other customers even commented they didn't know why their vehicle was done before they even started on ours. These people didn't have appointments. read more

I've been a long-term customer of Mavis. Been going there for years, ever since I got my first car. They tend to tell you that you need certain things done in order to pass inspection, that don't actually need done, but I was willing to let that side. When I went for my scheduled inspection today, they had told me that my papers needed to have all of the same information, which wasn't a problem, but then told me that 'the inspector was on a phone call and they needed to make sure that he was okay' the man at the counter left me waiting there for 5-10 minutes and came back telling me that my inspection couldn't be done today because the inspector had to leave. I went across the street, just to sit and try to figure something out, and when I drove past 10 minutes later, the inspector was standing outside smoking a cigarette. Mavis will never have my business again. Thank god for JiffyLube. read more

Stop now do not go there. They failed my car for wiper blades took it to the to find out. Mavis didn't know how to activate the windshield a for three years went back for a third set of tires took them over a week to find the tires I wanted Three months later for a spare they didn't try to sell me a tire. They merely mounted a spare I had the put on fell off before I got it to the car. Do not do not do not do not ever go there. They don't care they don't care read more

Full of crap....set appointment and they didn't show....called asking questions already submitted online. rude....run...don't walk from these scammers read more

Awesome customer service! I had a 4 pm appointment today to have my tire looked at as it had a slow leak. I arrived a-little early but John and Ray were more than accommodating. They got right to work and I was out of there before my actual appointment time. They did find a small screw in my tire and plugged it. I've been going here for many years (since NTB) and it is always a positive experience. Would recommend to everyone! read more

Came in for an oil change , brought my own oil here and everything to save money and make the process a little bit faster and ended up here for hours . Staff isn't professional, losing tools , not able to do what is required for the job , very slow and lazy. Rude and poor customer service. It was terrible and if you want to save your money and your time from lazy money snatchers then I suggest you skip this spot ! And they mess with your car and try to over charge you for problems your car didn't come in with ! read more

Mavis Discount Tire - The exact store if you see this , leave the store and go to a better shop - Tires Near Me - Philadelphia, Pennsylvania

I didn't like coming here for a while as the old crew seemed a bit unreliable, however, it seems they're trying to turn things around with some new management. I got 4 new tires and my alignment and tire sensor replaced. They called me the morning of to confirm. I had a 5pm appointment but they told me I could bring it in earlier if I wanted. I was seen promptly and service was great. read more

Mavis did a phenomenal job on my 2017 grand caravan. They made shore everything was good since I am moving to Florida and driving down there. The manager Chris and his mechanic Edward jr, did a great work on the car it's driving way better then how I brought it in. They took care of everything and expressed to me what else needed down if I wanted to. I definitely will continue to come to navis in Bayonne. The has a good team there. read more

From the moment you walk in the door you are greeted kindly and professionally. Jalen put me at ease right away. He was knowledgable and friendly. I let these guys know that that they are outstanding in the customer service. They are an example of what it should look like. Thank you! read more

Went to Mavis to purchase four tires for my car and after sitting for about an hour the service manager came out and told me that my brakes were low and if I'd like to have the technician change them. I said no thank you I would do that on my own. The next day I found out the wheels were scuffed by their tire machine. Took the car back to Mavis and their initial response was that it was already there. After going through the corporate office in New York and a few times back to Mavis, corporate decided to repair my wheels. They found out they couldn't repair the damage they did so they gave me new ones and a rent a car while we waited for the wheels to be fixed. Corporate stood up and took care of my car while the facility I got my tires from acts like it was my fault the wheels got scuffed. It's poor value and I will never take another car back there ever again. The lesson here? Check your tires before you leave. read more

I went to this place to have a tire plugged in and was told it would take one or two hours to remove the hazard from the tire. Approximately four hours later, I returned to this location, and no one called to inform me that my tire was fixed and done. Forty dollars later, and this is the service you get. I would never take my kid's bicycle to these clowns for service. read more

this is the worst Mavis experience I've ever had . brought the car back for an alignment, I waited 4 hours for a 30 min service

I live in Berwick Pennsylvania and had bring my flaggerforce truck in and get work done I came in has a walk in and took my truck in right away very nice people and very knowledgeable about there vehicles read more

Stopped in to ask cost of wheel bearings should my car need it. They said ,"sure sir". let us put on the lift and look at it. After which they informed me that my car was too dangerous to drive and I couldn't have it back except to tow it off lot. Then I was given an estimate to replace two wheel bearings at over $1000.00. Was charged a 1600% markup on parts: $525.00 for two small bearings which retail for less than $25.00 each. Mechanic failed to replace heat shield which rattles now every time hit a bump Took advantage of my misfortune to price gouge. Very very unhappy customer. White as I am. read more

The Manager and his crew at the original Mavis in Brodheadsville are the best. I ran over a pack of screws in the road recently during a wet, sloppy snow storm. Of course three screws lodged into my rear passenger tire, not repairable. I was on a tight time constraint and highly stressed about it. They fit me in, changed out the tire, and got me on the road. Customer service beyond what you get nowadays. Mavis you have a good crew there, take care of them! read more

Mike and Antonio were exceptional got me in and out 30 minutes Definitely customer service oriented read more

Worst service they took forever to take my car even though I made an appointment and they took someone before me like wtf. Then they lied saying I needed tires and couple weeks after I took my car to Nissan they said my tires are fine. Don't ever go here read more

Excellent service, they repair my tire fast and effectively, I will recommend it 100%.

This place is AWESOME! The mechanics did and awesome job and was pretty quick with changing all four tires and the receptionlist .. I forgot her name of course, was very nice and made sure I was taken care of for sure! This was a last minute job and I felt awful but they definitely got the job done. I will be definitely coming back again ! read more

I recommend This location. The team in this location was very fast and made sure they stood behind their work and analyzed it to make sure everything was done the right way. There was this one worker named Elijah I believe, very good worker. He knew what he was doing and got me in and out. He seems very intelligent and serious about his job. Thank you Mavis Team and Thank you Elijah ! read more

what a joke! Made an appointment online, showed up on time only they cannot take my car for service. I drove 30 minutes to their location with a nail in my tire and all I can get is " I'm sorry said to me 6 times. your agent said we tried to call you, which they did. I ask why didn't you leave a message, his response was I'm sorry. something should be done with this location, Sewell nj, greentree rd. what a terrible experience, won't be back!! read more

When other tire providers required me to purchase a new tire, Mike at Mavis Tire on Rt. 38 examined the issue and indicated that he could patch/plug the tire. The entire service was less than 1 hour and cost less than $30. Very Well Done. read more

Realizing I made a big mistake, for starters they are slow was told I would be in and out got there at 12:45 didn't leave until 2:30 just to have 1 tire replaced! What's really burning me up is the recommendation on the paper work of front and rear brakes, and rotors, front struts and rear shocks, are you freaking kidding me, I just got brakes and rotors done about 3 months ago, had just come straight there from Toyota who did not make one mention of me needing brakes or anything else, Toyota also did a multipoint inspection so they are bold face liars at Mavis on Frankford Avenue, the only reason I came there for the tire was because Toyota wanted $260 for 1 tire as opposed to Mavis wanting about $100 less but after reading the reviews I'm so afraid that they did something to my car, only time will tell, it was not worth me saving money, next time I will get everything done at Toyota no matter what it cost, Toyota has never tried to rip me off not in the 7 years I've been going there. read more

Came here to get 2 tires changed. I had the first available appointment at 8am and was there until about 10:20.... All for 2 tires to be changed and a rotation. I honestly feel like they were taking their good old time for no reason. My boyfriend who went to school for automotive even said this job should've taken an hour to an hour and a half max to do. The customer service was fine but it was a ridiculously long wait for this service. read more

I had went in for an Alignment and it was done really fast. Something in my gut told me to take it somewhere else to get checked. Within 30 minutes I took it to another mechanic who said the alignment needs to be done. Like what the heck did I pay for!!!! Never again! I should have read the reviews before taking it. read more

Ok so my last review of how horrible my experience at Mavis was followed up by a comment from Mavis saying that the issue was resolved. What Bullshit this place is. Mavis you are so pathetic. If you follow up with another comment saying the issue was resolved now people will know it's a lie. Please avoid these scammers at all cost. You can go through my extensive history of reviews and see how many times I have left a one star review. This place gets a 1 star review only because zero is not an option. I have left several messages for the District Manager Lou Dematteo and have not received a call back, but now it's too late because I am now going to consumer affairs. read more

Mavis Discount Tire - Tires Near Me - Philadelphia, Pennsylvania

Good morning. I don't know if you receive messages but here I show you all my receipts where it is clear that the 7 times I have gone to Mavis it has been in the same place on Columbia Ave. Lancaster. I don't understand why they are telling you something that is not true. About me saying that the car comes out fixed is also false, if it were fixed I wouldn't have to return so many times. My car wasn't like this when I first took it in. If now they say it's the bomb because they didn't find what it was from the beginning and they have been taking 1,360.00 money from me by inventing something else. Apart from that, they stained the driver's seat with oil that they couldn't remove either. He had told me they would call me today and I still haven't received a call. I need my refund to fix my car. Thank you read more

Took my car to have a nail removed from tire and to have tire plugged. Paid for service and was told tire was repaired. got home and inspected tire- no plug and nail still in tire with slow leak. All they did was put air in the deflated tire and said tire was repaired. After calling back was told no refund but could bring in to fix. Disgrace- I wouldn't trust them to do anything. read more

Went in for 4 new tires on my 15 Equinox. Right off the bat the staff was very slow and miserable. I was pressured into buying the Mavis brand tire, which was fine at the time. Right after getting the vehicle back the tire monitoring system was blinking. I tried resetting the system but it was not recognizing 3 of the 4 tires. Went back and they said the sensor batteries are dead and wanted me to schedule to have Mavis sensors installed. What a coincidence, they just happened to die after you changed the tires. I read numerous reviews where the same thing happened. I have a 2004 CTS that still have the original sensors and batteries. I also have 3 tires that slowly lose air pressure for no apparent reason. Get a set of name brand tires off tirerack.com and have a smaller local business swap and balance for you. You'll save money and a lot of hassle. I also purchased new sensors off Amazon. I wouldn't be shocked if they take the tires off the rim and the sensors aren't even there at this point. read more

Brookhaven, PA: Son had an appointment for oil change and brakes on Saturday, 4/15/23. After work was "completed" and payment made for $1037; he was unable to drive truck due due load rubbing noise. He left truck at Mavis for them to fix problems on Sunday which lead into Monday. Monday was told it was done, one of their techs was putting on lug nuts and a test drive. Drove the truck home Monday, again making same load noises. His father test drove it and felt it was unsafe to drive. Mavis is notified of complaint as was regional manager John. Tuesday, son misses work (lost wages for the day) and takes truck to our mechanic. Regional manager was informed as well. Our mechanic goes over all that needs to be repaired with regional manager, as he wanted to get "eyes" on the problem. Regional manager supplied pads and rotors for replacement. Mechanic needed to replace calipers, brake hose and brake fluid. His bill $1246. Several phone calls/texts to regional manager John and of course customer service made. As of the time of this review no return calls have been received. I want to know how Mavis is going to rectify this situation. read more

Worst service I had Don't know from where to start I bring my 2020 ford transit-250 for rotor and pad and tire replacement First the mechanic he don't know how to replace the rotor after 4 hours of waiting the got the wrong rotor try to install it than they did realize that is wrong rotor Receive the replacement after 2 hours they said they cannot do the rear rotor I have bring it to somebody else After 6 hours of waiting from 11.30am to 7 pm I did ask for the manager to talk to him wich he refuse to came to the store the guy he was the regional manager wich he is wors than the employee After that I did take my van to ford 2hours to do it I lost 3 days of work because of their stupidity Call the company to make a plaint they transfer me to the same manager wich he is incompetent don't know how to deal and respect customer After all my advice is not to go to mavis in baltimore pike or any other mavis read more

My appointment was scheduled on line as well as purchasing tires. 4hours+ I a still here. Tires purchased not at store. Second time coming here and this will be the last. Buy your tires on Amazon and have local garage install. you won't see me here ever again. stay away! read more

Eric was quick with his job, he helped me quickly even though he was busy! Thank you for that! All employees are nice and always getting their work done correctly. This is one of the best car services that I would come again to! read more

Low quality customer service. Had a nail in my tire brought it in to the Mt Ephraim, NJ store to be patched. The patch was placed incorrectly and the hole was not plugged. Unaware I was driving on this for 4 months. I placed a temporarily replacement tire on the car with the expectation that they would honor the original tire; however Ellis the district manager was not willing to meet me halfway and instead offered me an in store voucher for the cheap temporary tire that I had to pay for so I wasn't driving around on a donut. I would have been happy if they would have even just considered paying for half of the new tire (literally an extra $100). Very sad establishment. I would add the service I received at the Maple Shade store was top notch and the manager there deserves a promotion. read more