Ran in an hour before they closed because my car was alerting me to a problem with one of my tire pressures. The guys were fantastic, took it in right away and found two nails. They patched the holes, verified that there were no more leaks and sent me on my way without charge Nate, Ryan and David at the Mavis tire then tighter Sal Park off of Highway 280 thank you so much for making my issue easy and painless! I'll be back when I need tires for sure! read more

Aaron took care of me! They must have been short handed because Aaron was running the front but also helping in the back. Despite a lot of customers coming and going he took care of everyone and got me squared away quickly with my flat tire! Aaron is the man! read more

I took my car in to have my brakes repaired and specifically asked for both the front and back brakes to be inspected. I made it clear that if both needed repairs, I wanted them done at the same time. After their inspection, they assured me that only the front brakes needed to be replaced, so I proceeded with the repair, which included new rotors. Fast forward to the end of March, and my brakes start squeaking again. I bring my car back for an inspection, only to be met with an extremely rude associate who condescendingly asked if I was sure it was the front brakes. I explained that I was confident it was the front brakes because, during my last visit, they assured me that nothing was wrong with the back brakes. I left my car for inspection and later received a call informing me that the issue was actually with the back passenger-side brakes--and that the repair would cost upwards of $700. Naturally, I questioned how this was possible given that they had recently inspected the back brakes and told me they were fine. The associate dismissively responded that "things happen" and even admitted that he's a salesman, so if the back brakes had been an issue before, he would have "sold me on those." This response was incredibly frustrating and unprofessional. While I understand that wear and tear can occur, I drive less than 50 miles a week, so it's highly unlikely that my brakes went from being in "great condition" to needing a $700 repair in less than two months. This experience has left me questioning their honesty and the quality of their inspections. I won't be returning and wouldn't recommend this shop to anyone looking for trustworthy service. read more

They wrecked my car in their shop and refused to pay for it !!! They said it was totaled and didn't want to spend the last $1500 over value to fix it. They didn't pump the brakes and ran it into their lift. It took the "manager " six days to call me HORRIBLE customer service. No one called me for Five days, and my car was totaled by them. They promised me a rental and it has been over a week with no car and no rental. No compensation for their lack of integrity or honesty. I am furious and they just don't show that they care. read more

Mavis Tires & Brakes - Auto Repair Near Me - Birmingham, Alabama

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We were leaving to head back to Pensacola (3 1/2 hour drive on interstate)...after visiting our daughter..nail was in tire...Mavis Tire and Brakes took the car in immediately and repaired the tire at no charge...in less than 30 minutes...gentleman at from desk was very friendly and helpful..great customer service...will use them again and recommend them. read more

These guys were so helpful! I've used shops before that were so useless and unreliable, but at Mavis I had the best experience. It started with a blowout from road debris and needing a new tire back in 2022, they were so kind and made sure I was quickly taken care of. I've used them every time I've needed basic service on my vehicle. It's 2024 and they're still my go-to even though I drive outside my area to get there. No complaint on pricing, they are fair! read more

They wrecked my car in their shop and refused to pay for it !!! They said it was totaled and didn't want to spend the last $1500 over value to fix it. They didn't pump the brakes and ran it into their lift. It took the "manager " six days to call me HORRIBLE customer service. No one called me for Five days, and my car was totaled by them. They promised me a rental and it has been over a week with no car and no rental. No compensation for their lack of integrity or honesty. I am furious and they just don't show that they care. read more

I came in for 2 new tires, an alignment, new brakes, and an oil change. When I went to pick up my vehicle, there was grease all over the side, the car was misaligned where to drive straight the wheel had to be canted 15 degrees to the right, they said the oil change was complete but there was no new sticker. Went back the next day and everything was corrected. Appreciate the fix but should have been done correctly the first time. read more

I have been so happy with the service from detrius, and the team at mavis. They went above and beyond when I have a bad snafu with another company. In and out in under 30 with new tires mounted and balanced. Thanks again for the Christmas miracle!! read more

Went here twice. Both times was promised a few hours to have my car ready, and failed to get my car ready. This time, I took it in to check out why my car was rattling when driving at high speeds. Not only did they not fix the issue, they recommended fixing the wrong part that was $1600 instead of fixing a part that was the actual issue that would only have cost me $600 (which I found out through a mechanic friend after the fix happened). The fix took 3 full days. I took my car in on Wednesday, I just received my car an hour ago. I specifically told them that if the car can't be fixed before Saturday afternoon, don't start it and I'll take the car back. They didn't tell me that they started, and took all the way up until their closing hours. I had a check engine light, TPMS, ABS lights all on after they touched my car and they argued that those lights were on before. I have a huge misalignment so I can't even drive straight. There's a huge oil leak that looks fresh (hot oil and still dripping) and it's all over the new parts. Does that sound like an issue I had before I took the car in on Wednesday when the oil is still dripping? Left corporate a message. DO NOT go to this store - check out Franklin Automotive down the road. It's worth the extra few dollars. read more

Mavis Tires & Brakes - Lights that weren't on before - Auto Repair Near Me - Birmingham, Alabama

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Easy, convenient to schedule an appointment. Very kind customer service -- thank you Miss D. Comfortable waiting area with free Wi-Fi. Prompt accurate service with minimal wait time. Very satisfied. read more

I ordered tires and had them delivered through Amazon. Used them before with my wife's car so I brought my truck in on Sunday. Tires went on fine, one of them is leaking air. All my valve stem caps are missing and a center wheel cover in between the lug nuts was missing (stolen?). MOPAR charges a fortune (RAM). Talked to Bill there, sis's I'll look for it and call back. Never got a call. Cheap, but don't expect much here. Will be going back to express oil from now on. Only have another star because there are in fact, tires on the vehicle. read more

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In the past 4 months, I have had two oopsies with tires. First one, A curb came out of nowhere and the second one, a bolt got in my tire. Both times, I was able to call Mavis Tires on Highway 280 within an hour of the store closing, and they offered to stay open past hours to help me get my tire fixed. Both times, they were super helpful and fast in getting my tire fixed in a speedy time frame. I'm very thankful for Mavis Tires for being open, willing to work past hours, and listening to me rant about my oopsies! read more

So, their tire prices are okay but what really infuriated me was their attempt to sell me things I did NOT need. A brake job for only an additional $300? A brake fluid flush for an additional $150? When I noted that the brakes had been replaced about 5,000 miles previously, he was shamefaced. So, for the love, when you come in for a battery and for tires, be ready to fight off the hordes who want to sell you thing after thing after thing. Vultures. NTB is no better. Ugh. I despise them all but what can you do? read more

Mrs.Dee was spectacular today with her service they were great with communication and service department!!

Appointment made for 1200. Rotate tires and oil change. Call from Mavis confirming appointment! Arrive at 12:00. 12:33 my car hasn't moved. Ask at the front desk about my appointment. I just had chemo the day before and was not feeling well. Manager said, well if I knew you weren't well.......,,I shouldn't have to explain, I had an appointment. . They took my car back, 20 minutes later it's back up front. It's raining out, so let's pay and leave. How much? Check me out get a receipt for payment but no checklist sheet of services rendered. I asked twice about was ignored! To be honest with you, I don't know if they rotated my tires, I don't know if I got an oil change. What I did know there wasn't one drop of windshield wiper fluid. I had to go buy some and put it in while standing in the rain. I called and complained and requested corporate call, but the female counter lady called back and said she would mail check list and make it right. Did that happen? No! This is absolutely the WORST place you can take your car. Please go anywhere else. These people just aren't interested in serving you or being punctual. They just lazy ass mosey through the day and do as little as possible! HORRIBLE BUSINESS read more

I was looking for a shop to take my car. I found Mavis off of 280 next to the new coffee spot Shooter's. Happy I went there the customer service was excellent. Staff was friendly and much knowledgeable about the needs of my car. I will not take my car to another shop unless this place can not do the job. Thanks for the great customer service I experienced. Thanks for doing my oil change, alignment, and brake job. @Greg read more

I called ahead to confirm they had the tires I needed and they did . But the employee told me they didn't have any tires for my truck and it would be 3 days to get them in. This store will never get any of my business. read more

I went to Mavis Tire on Hwy 280 less than 1 month ago. About 15 minutes after I left my tire sensor light came on. I immediately called them back. I took the car back per their request the next day. They said it was fixed. Same thing, got down the road a little ways and it came back on. Short story, I visited the store 7 times with the same problem only to be referred to a different Mavis location. Fast forward 2 weeks....the same tire that was checked on so many times blew out on the interstate. I will not recommend, nor will i ever use Mavis again. read more

well I wanted to try them out just to see and you can go to your dealership and get your oil change cheaper with rotate and balance , check fluids, just everything not saying they aren't any good but man $101 dollars for it to me it rediculous especially if dealership would be cheaper but yea this is a 1 and done for me read more

Excellent customer service, and great repair service. I highly recommend using these guys for your automotive repairs

Don't waste your time with this Mavis location. Received a quote and when We went to have them installed they said it would be $400 more. Manager said the employee should have given that much of a discount on the quote. Will never do business Mavis again. Save yourself time and money and shop somewhere else. read more

I had a flat tire and wow! They were so kind!! TOTALLY RECOMMEND. This place is also very affordable.

I would leave 0 stars. They will not fix a tire that they sold and mounted less than 2 months ago. The "seal" is off and the tire needs to be resealed ( so I am told ) and air is leaking. No punctures or nails in the part of the tire that is on the road. It sounds to me like they didn't mount in right or the tire wasn't good in the first place. He was not helpful and wanted to charge me more money to fix the tire. I will NOT use this location again. Also if you decide to buy one or more of their tires you may want to make sure you sign up for the road hazard protection, because they may or may NOT offer it to you. read more

If i could rate negative stars, I would. I came in yesterday as my tire pressure sensors were off and needed them checked as well as my tires rotated. They called, said I needed new brakes as mine were worn and new shocks. All was fine. I got home and realized 2 of the caps for the tire where you put air in were missing as well as the drivers side tires were not rotated (I noticed due to the writing they leave on the tires denoting which tires are front and rear). I called this morning, the manager, Bill, said they don't usually replace the caps (even though i stated they were on when I brought the car in to begin with) but sure come in and we'll replace the caps and look at the tires. I went in, I had 3 men (Bill, Devon, and Solomon) standing there telling me I'm wrong and the manager stating that if his employee said he rotated the tires then he believes him and he doesn't know why the writing on the tires was that way and that it also makes no sense to him. I left and as soon as I got into my car something was messed with on my radio and it's all messed up. I have never been treated so poorly or talked to so condescending. I guess they treated me like an idiot because I'm a young girl and they assume I don't know anything. They did offer me 1/2 off my next oil change though, so I guess thanks for that? read more

4 new tires put on last week. They wanted to put on shocks and struts but the only reason they gave was the manual said so. My excellent mechanic showed me the shocks are visibly broken. Checked-in w my mechanic for shocks and struts and they found Mavis failed to put back on 2 lug nuts and my tire key which had been in the glove box was gone. It was there as I had to put on the spare tire and returned it to the glove box prior to getting the new tires. No systems in place at Mavis and they did not want to refund a reasonable amount. They said drive it back here to fix, which can't be done as it is at my mechanic's who can't finish the job, as wont let me leave with 2 less lug nuts, as it is a safety issue. They took my property. I guess I should have filed a police report. They said it was an accident. They put tires on all day and feel it is okay to not put back on all the lug nuts. I also returned to have them checked. Not once did they say we didn't have all your lug nuts. Or maybe they just failed to tighten them and they fell off, which is equality unacceptable. Then they simply kept my tire key. read more

Had a tire that had a nail in it and just needed plugging. The vehicle has Michelins and 26k on the odometer. The idiots told me the tires were bad and they couldn't accept the liability of plugging a bad tire yet the tread was not even touching the low tread bar. I'm sure they thought my tires would probably look real good on their car. Too many options in town to use con men for anything. Steer clear of these idiots. read more

Seriously the best experience every time I come here. Today, I had a horrible day, I got a nail in my tire to cap it off, and they said I looked so stressed they fixed it for free. You can't ask for better service, and the prices, when you do have to pay for things, can't be beat. read more

1PM appt for oil change, nothing else. It's 2:53PM and still not done. By the way, they close at 3PM. I hate places that trap you in, and waste your entire afternoon. Never coming back. Wish I knew better. read more

Stephen did a wonderful job figuring out what was wrong with my vehicle. Very professional service and knowledgeable staff in general. Top-Notch staff and service. read more