We stopped here for lunch, we were told the wait would be 30-35 minutes but we were seated in 15 minutes. We ordered the pork belly sigsig, pancit (rice noodle version), and the fried chicken. We liked the pancit and sigsig the best, both dishes were flavorful and a good portion. I was disappointed with the fried chicken, it was dry and not very flavorful. read more

Last night on 03/10/2021 I tried to enter this Max's restaurant by seafood city on Elston Ave with my service dog Spunky which has been there two or three time before and they harassed me at the counter for about 15 minutes or more before I was able to enter. When Dennis who I guess was the shift manager came to me and he stated a few things which were very incorrect. Dennis the shift manager broke all the rules according to the ADA by telling me I had to have a plastic service dog I D card. Spunk had his service dog vest on along with his service dog tag on which should of been enough proof in it self . As manager He should of known that and to top it off he even stated he had a service dog himself. So he him self should of known all the in and outs about service dogs being entitled on being allowed in the restaurant without being harassed in any shape or form. read more

This place is so overhype with very little to offer. I will rate them 0 star if I can. 1. Service: Staff were courteous to some people but really rude and rushing to some. Probably they think that we were poor? Thus they don't really care how they treat us? They are all smile and accomodating to those people who dressed up like they have binyags to attend to but for us with just casual wear not really attentive, we have to ask repeatedly for them to provide us with utensils and water! 2. Time: I do understand that they just opened, what I don't understand though is that they will not provide us with close to accurate time at all. We were told that we have to wait for 45 mins. We went to Seafood City to do groceries while waiting. After 30 mins went back again to check how far are we on the line. The guy said for another freaking hour!!! But oh well, I want to try it so we waited again. When they seated us, they didn't have anyone attending us not until I have to call their attention. That was another freaking 15 mins just to be noticed that we are there!!! Lol Waited for another 45 mins for the food. All in all - 3 hours just to taste their mediocre food. 3. Food: I am comparing this place to all other Max's that I've been too. The serving was really small and overpriced! The laing was like spread in the plate! We ordered 1 whole chicken and it's only 4 small pieces! We literally have to order another one to satisfy our hunger! Pansit is too salty. Bulalo doesn't taste like bulalo. I like their Buko Pandan though. Daing na bangus was decent. Lumpiang shanghai is not crunchy. I hope they improve their service so people will come back. But for now, I will stay away from Max's because I don't want to get disappointed again! Calling the Max's central office!!! read more

Went in for a carry out order, looking forward to getting the halo-halo special. Got home and realized what I got is a cup of ice with milk and a small piece of leche flan. Clearly not halo-halo. When I called the restaurant, I'm not the first one who complained about it. What a disappointing experience! read more

Food was ok but service is terrible! We ordered food and have to wait for the appetizers for 30 mins. Just the appetizers! I would have just gone inside seafood city and ate the food there. read more

My family and I decided to come on a Tuesday to avoid crowds on weekends. We ordered the Whole chicken, Nilagang Baka, Lumpia sa Ubod, Lumpia Shanghai. The chicken tasted just as i remember years ago as a kid growing up in the Philippines. The chicken is quiet small, but for $15.00 dollars? I dunno. Just be prepared to pay HIGH when coming here. Pork Barbeque sticks of 4 costs $14.00, Bulalo around $22.00. Prices are outrages. They probably think all Filipinos has a nursing job and can easily afford all this Pinoy comfort food. Will probably go back just for the chicken and the Nilagang baka! read more

Not sure where the disconnect is compared to other Max's resto in the US. The food is extraordinarily overpriced. Fried Chicken is subpar to Max's recipe. There were no combo meal options, and Fresh Lumpia were served without the fresh veggies, and sauce was tasteless. I hope they can improve. I will update recommendation when I hear an improvement. Only good thing here is the warm hospitable Filipino service. To those complaining of the increased wait time. Get over it! It's a new resto, people are excited! read more

Very expensive and their stingy on portion of food they give you. I ordered a party tray of calamari, palabok, and chicken. Chicken was okay, but the portion of calamari and palabok was meager. We'll never order from here again. read more

Max’s Restaurant - Chicago - This is an $80 calamares. Ridiculous! We will never order from here again. - Filipino Near Me - Chicago, Illinois

I've had a lot of amazing Filipino home cooking. Was hoping for a taste of it here and was disappointed. Max's builds up a certain hype with their branding Of their crispy skin chicken. By itself, it's above average but not by much. The saving grace is the banana ketchup and Worcestershire sauce. For 10.99, I got a half chicken with French fries. When it came to the table, there was about 10 French fries. The server said the fries are just a garnish. What? Basically, you're paying $11 for the chicken and condiments. French fries as a garnish?! Please explain what I'm missing. It was not a good value at all. Hyped to be more than fast food, but it's not. Jollibees chicken joy right next door blows this away. At least they don't pretend to be something their not. But before the Max corporation comes a after me, I will say they have other selections that might be good like poncit, sinagong and lechon, but I won't be back to find out. It's all kind of pricey, especially dessert. $6 for halo halo. Consolation, service was good attentive. Oh well. read more

Max's was great! The pancit canton and leche flan was so good (per the Chef's recommendation who came out to meet us). My favorite part was the service. Charles was our server and was always making sure we were taken cared of. A good place for a business lunch too. read more

Love chicharon bulaklak? Go to Max's! Don't forget their barbeque, crispy pata, fresh lumpia and of course Max's fried chicken!!!! Max's is the place to be! read more

The food here is just Okay, but the service, is horrible, the waiters does not check up on you, nor give you plates, napkins, and worst of all, refills on water. You have to hunt them doWn and ask fOr it. Like seriously, I know they started up, bUt damn. It's basic training. read more

Thank you for accomodating us! We really enjoy the food and services keep it up everyone!!!! Special mention to the front of the house in charge that day Apple,Coco, Gina and the line cook Dong and Phillip! read more

So disappointing. Came in on a Wednesday, the restaurant is not even full. Took us 15 mins to sit and 20 minutes to take our order. Really expect a looooong wait. The servers don't even look busy just very very slow. Food is ok not extra-ordinary for Filipino food. Service is really disappointing. No urge to come back. I came coz I am craving for halo-halo. Eh... i had better ones before. The coolers at Jolibee are way much much better. If ever I will crave for the Chicken, order take out maybe better. Chicken Joy is still the best. Sorry Max not really happy with this visit. To add.. ask for the bill half way your meal coz that one takes forever too read more

The food is awesome, and their service is excellent including the mango drink. My favorite out of all is the Chicharon Bulaklak.

The sago gulaman is not good,too damn sweet 4 my taste and the bubbles are hard.the calamari were too skinny.Its a good place to celebrate a group party. read more

Max’s Restaurant - Chicago - Happy Birthday Macri - Filipino Near Me - Chicago, Illinois

I thought their chicken was salty. Maybe it's just me but I've tasted better chicken. It was my first time trying Max's. We only waited half an hour but we were told to wait an hour. I like their dessert but if I have to eat again I'd rather go to grill city inside the seafood city store. read more

Not coming back at all. Kare kare is ok, Halo halo is ok also. Lumpia na sariwa with ubod taste not bad, Chop suey I think is not good at all. Max chicken is ok also. Overall I'm not satisfied because I know that Max's Restaurants is famous for good Filipino dishes. In my opinion HONG-NING Restaurants is a lot better. Taste wise & price wise. read more

I confirmed my reservation today 7/20 at Max Chicken and I spoke with Gina. My reservation is at 12n on Sunday but she told me that due to 'it is a weekend and there are a lot of out of town visitors', I have to wait for awhile. I told Gina that's the reason why I made a reservation is for us not to wait and I understand if it is not available but she said "ganun talaga dito" means 'that's how it is here'. I don't think Gina understands what a 'reservation' means so I told her but she does not want to listen...she kept on talking and talking and I told her to let a customer talk. I asked Gina again "do we have a reservation at 12n or it is not available? Gina said yes but she mentioned again "it is not really a reservation" due to a lot of customers on Sunday". There is no sense of talking to her because I don't think she understands at all. She kept on talking the same thing all over again that "ganun talaga dito" and she told me to understand because they have a lot of customers. At the end she told me that she will make a note that my reservation is a 'priority'. I'm sure that this is an isolated incident. I'm writing this review so the management will be aware. I hope that the management will let Gina understands what 'reservation' means or retrain her about customer service. I hope that we don't have to wait this Sunday. Looking forward to eat their delicious chicken. read more

2PM on a Monday, we were seated after 10 minutes. Afterwards, 2 people asked us if our waiter got our orders already and we said no. After 20 minutes of waiting, we had to call someone to take our order. There were a lot of waiters, I couldn't understand how their system works. No one took initiative to take our orders or I don't think anyone was assigned to our table. Disappointed with slow service. However, chicken was good and tender especially when paired up with banana ketchup. read more

I wasn't going to give a star but I had to. This is where I always get the halo-halo in the summertime. But since the pandemic and what's been happening, this is the first time I came back since 6 months ago. And sadly I am very disappointed. There was not a lot of ingredients in the halo halo. It was more ice and milk. ‍ I'm also disappointed because workers are fighting against each other loud and then talking about each other. ‍ very unprofessional. read more

We ordered for pick up and the service was kind and helpful! We weren't too familiar with the menu, and they were helpful--especially since my son has food allergies. My son LOVED the pacit! My husband particularly liked the banana ketchup. And I enjoyed the tasty tender fried chicken. Pick up was easy! I will be going back. read more

The food is good but the service is so bad!! There's 1 server for the whole restaurant. To get the bill is even worse! It took an hr to get out. Horrible!! read more

Food was really good. Its pricey and knowing that their fried chicken is their main feature menu I was hoping it's going to be really good. I didn't like how chicken skin was salty and the chicken meat was bland. Oh well I still like going to this restaurant. They have other menus that are delicious. read more

I really want this place to succeed, but feel that there's a lot of work to be done. First of all, they have a HORRIBLE wait system - there's no pager, app or even a text alert to let you know where you are in line or when your party will be called. You either have to constantly check in to make sure where you are on the list or just sit it out and hope you actually hear your name called during the estimated wait time. During one of my check-ins, I heard several people complain that they had been waiting for 3 hours despite being told the wait was 2 hours. For our party of 5 today, it was also a 2 hour wait. We were actually seated at around 2 hours, but that's because there were at least 6 other parties called ahead of us who did not show up when their names were called. The service inside is a different story. We were greeted with warm smiles and our drinks and food were promptly served. A true example of great Filipino hospitality! Unfortunately the food was just bleh for me. I'm torn because I loved and hated their famed fried chicken. I loved it because the skin was super crispy and perfectly seasoned. I hated it because the actual meat was so dry that even slathering on Jufran couldn't make it moist. The chicken came with a small amount of French fries which tasted old and dry. We also had: -fresh lumpia (wrapper and sweet peanut sauce were great, but filling was so salty) -lechon kawali sisig (good texture, but again wayyy too salty) -pancit canton (a little too sweet and noodles were almost over cooked) -chop suey (average, nothing special) -garlic fried rice (yummy!) Overall it was a disappointing visit, but hoping these are just "new restaurant rush" hiccups that can be improved. read more

We decided to order take out yesterday instead of done in due to time. Location is very nice and from a glance seems like it's organized and well staffed. We ordered fresh lumpia, pork bbq, lechon kwali sisig and of course whole max chicken. The food was all very good and well packaged. Sauces such as mafran, vinegar, peanuts, lumpia sauce were very well organized. Lumpia order has 2 each, they look smaller than what I have ordered at other locations but still tasty. BBQ was a little chewy and over cooked. Overall the food was very good. Next time we will like to try eating there. We saw a waiting area with people but it looked like they were getting seated quickly. By the time we picked up our take out about 40 min later it was busier. My only complaint is they told us 20 mins but it was longer. I still recommend eating here bc they offer a nice variety of traditional Filipino foods. It would be nice if they took reservations on weekends. I'll be back for sure. read more

AMAZING!! Max's is a family place to be any day of the week. From food to service everything was excellent. Your welcomed with a smile and asked will you be dinning in or taking out. At this moment I was dinning in with my daughter whom loves PANCIT. Edrick was our waiter and very pleasant, everything was YES MA'am and he even suggest what to order which I love hearing what others suggest when it comes to food. I ordered the Singang (Pork) it came steaming hot and so tasteful that you can taste all the flavors, Lechon Kawali to die for with white rice of course and the Pancit Bihon Shrimp. Every dish came of very steamy and ready to be served. Both chefs came out and asked us how our dinner went also, which I thought was very respectful since they want to know what the customer thinks. THUMBS UP!!!!!! Their were tons of leftovers of course which is a good thing. We ordered the famous Halo Halo and was it more than enough for the both of us. Please if your in the area drop by its definitely worth it, trust me. read more

If you want an order to go, you have to WALK INTO THE RESTAURANT to place your order. They do not take orders over the phone and they have no valid reason other than "they're in soft open mode". This place needs to get their operations in order because that's extremely inconvenient for customers to have to order at the restaurant. read more

Have been really looking forward to this Filipino restaurant coming to town. We ordered the half fried chicken, pork belly, large rice and mango drink. The mango drink was refreshing and the pork belly was mouthwatering. The real star of course was the famous chicken. So. Good. Super moist and had that crispy skin. We should have gone with the whole chicken because we're fighting over what little leftovers we have. read more

Long wait for an empty table. Service was very slow and inconsistent, despite the restaurant being half-empty. The food was not hot, barely warm. The taste was mediocre. It's also a little over priced for the quantity and especially quality of food. read more

These guys are the best! They are spot on. The crew is the best especially our waiter Cyril. Food was delicious and portions are perfect size for sharing. Chicken is crispy and juicy! 10 out of 5 stars. read more

We went there the first Sunday it was open. We came in around 6 pm and was informed that it an hour wait. We got called about 55mins later. the staff was courteous and accommodating. Food came in about 15 mins which was good given that it was the weekend and dinnertime. The menu is adequate not as extensive as back in the Phil. The chicken was crispy and reminds us of home. We ordered Pancit and sinigang too which goes well with the chicken. Parking is difficult as expected in seafood city during the weekend. Would definitely recommend and would for sure come back. read more

Portion is too small compare to high price. I would only recommend this place for tourist who typically don't mind spending extra.

The food was AMAZING! Mike the chef was the best and most welcoming person ever. I love it here! They're so sweet !! Im definitely coming back again. read more

absolutely love this restaurant. I heard so many things about them and decided to try it. We order few stuff which are fried chicken pork and noodles. OMG everything is sooooo delicious. Pork is so moist it's melting in your mouth,chicken is well cooked and noodles are EVERYTHING!!!! I am now ordering weekly here and will continue. I think I never try better egg rolls in Chicago. Customer Service is great everyone are so nice and friendly,and super super clean restaurant. Will come back for sure. read more

This restaurant is A-1. The chicken was cooked perfectly and was very juicy. We got the feast and it definitely did not disappoint!!

Went on a Saturday right when it opened, and there was still a line. Put our name down and they said 1.5 hour wait, come back and check in an hour. Did some shopping at the grocery store, came back an hour later and they said another hour. They need a better system as there was no place to wait except in the hallway of the not yet opened mini mall. After almost 3 hours we finally got to sit down. The food and service takes fooooorever and we had to flag down multiple servers multiple times to get a refill on water. The chicken was ok in my book, but those that grew up on it loved it. The 10 pieces of French fries that came with it were cold, dry and hard. They should just not serve French fries, or sub for some white rice. The fried rice was good though and plentiful. The dishes were a tad bit salty in my opinion. Not sure if I would give them another shot in the future, but definitely not near future. They have a lot of kinks to sort out. read more

Pancit had more cabbage than pancit bihon, garlic rice was very bland, seemed like it was plain rice. The chicken was also bland.

I ordered their Mother's Day special on May 9 for pick up May 10th at 12 noon through menufy Well, when it was time to pick up the food, 1st- nobody picks up the phone when you call them to let them know that you are outside waiting for curbside pick up just what they have instructed you to do.. there was no such thing as curbside pick up.. 2nd- so I end up falling in line with probably 50 other people all waiting for their orders.. 3rd- they have nobody manning and letting you know the status of your order.. 4th- finally you get inside at the restaurant and was told they are still doing 11 am order at 1230 pm.. at 1 pm, they told us that they may not be able to process all the orders since they have a problem with orders that includes in chicken, but isn't it a chicken place? they are also not being truthful to customers who are waiting 2 hours for their orders.. no manager who you can talk to and tell you what's going on.. people are waiting 2 hours with no updates on their orders.. finally after 2 hours of waiting , I gave up and cancel my order.. the management should have known how much order they already have a day before and have anticipated that! Then inside the restaurant, they are still taking in orders even though they are already overwhelmed! What a disaster and poor planning! Now a lot of customers who pre order have to do last minute planning due to their negligence! If you can't handle all the orders, stop taking orders and move on.. just be truthful to you customers! Stop telling them it will be ready in 15-30 minutes! read more

The hostess literally ignored me. The people who came after me got served first. Not impressed with the food. Ordered Kare Kare for take out and they did not give shrimp paste/condiment. You have to pay extra for the rice. I rather go to other Filipino restaurants that food taste better, rice included with the meal, and worth the price. This place is overrated. read more