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    Maxine's Pet Services

    5.0 (2 reviews)
    Open Open 24 hours

    Services - Maxine's Pet Services

    Dog walking

    Pet sitting

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    2 years ago

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    2 years ago

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    Dogtopia - Grooming

    Dogtopia

    (16 reviews)

    I could write a novel about the way this location treated my dog and me, but what it comes down to…read moreis as follows: 1. These are not dog people 2. They have a hard time staffing, even at the low level of service they do provide - the rotating door of staff makes it so you don't really know what's going on with your pet or if the person you're working with understands how to work with dogs 3. The staff they do have will not always give you updates on the correct dog (long story short, I was on vacation and on the phone with Dogtopia at 1am only to find out my dog was NOT actually in a fight, something they had misreported on) 4. Picking up your dog and asking how they were that day will be met with blank stares and open mouths from the front desk workers, who seem shocked you may want to know if your dog is doing well or not 5. If your dog is not an "easy" dog (high energy, jumps, etc.) then they have no place at Dogtopia, where it's about cramming as many dogs as you can into one room with the lowest amount of effort required. 6. If you ask to view any video tapes of incidents that they claim your dog was a part of, they will tell you to get an attorney. I was also told that I was the only one who had ever asked to view a tape, "everyone else just trusts us" is what the GM said. If you read more reviews on Yelp, you'll see this track record of miscommunication and mistrust is prevalent with management here, no matter how many times they try to dismiss you because you're just not trusting them enough... It wasn't until my dog was dismissed after a year that I really took a step back to look at what the competition in the area offers! There are so many wonderful places that don't treat you and your dog like a dollar sign! It was a blessing that we were forced to expand our horizons, my dog who is high energy is already well loved and attended for at his new daycare. I get daily updates, a report card, and I can tell I'm working with dog people when I drop him off. If you left Dogtopia feeling like your dog is too much, I'm sorry they made you feel that way - there are places that will show your pet the effort they deserve WHILE communicating to you. If you read this far, cheers! *Additional: The lady who bathed my dog was great to him, that is the one bright note from my experience there!*

    At first Dogtopia seemed great, but as time went on, it was ultimately so disappointing. First and…read moreforemost, the workers are NOT dog lovers, not by any stretch of the imagination. Watching the webcam, I will frequently see the 'caregiver' actually push the dogs away from them!! There is absolutely NO interaction with them at all, so the poor dogs just follow the person around the room hoping for at least some petting which unfortunately never happens. In fact, at least one caregiver acts like she's just waiting for her shift to be over. The dogs all have their heads hanging low and look completely and utterly bored. Not surprisingly, the staff frequently go out of view of the camera, doing what I have no clue. On their phones?? The caregivers literally clean up pee and poo and that's it. Furthermore, we had both of our dogs boarded there for several days and after I picked them up, one of them was obviously sick, vomiting all over my house, which he has NEVER done. I called Dogtopia to ask if he was vomiting while he was there, and it was ONLY THEN that they told me he had puked during the night and had to sleep in it. ZERO communication. They NEVER give report cards or even verbally tell me how/what they did all day, even though the website claims they do. I'd be surprised if they even know my dogs' names. And lastly, it's very curious to me that pet owners are not able to post a review on their website. Hmmmm.... is that because they're only recruiting parents who they know ahead of time will give good reviews? No wonder they have a nearly five star rating. Very deceptive. So sad.

    Oak Brook Kennel Club

    Oak Brook Kennel Club

    (135 reviews)

    Our pup Cinnamon stayed for a week at the OBKC, her second time for an extended period. We know…read moreshe's in excellent hands for the attention, play time and care she gets while she's there. Aly, Beth and the staff at OBKC always follow through with any medication needs and provide us with updates on how Cinnamon is doing during her stay. You can tell that she has a good time there by the happy and energetic behavior she shows when we come to pick her up. The same goes for when she comes for doggy daycare as well!!

    Ps: This is the only place I trust caring for our furbebe while we're away…read more the humans at Oakbrook Kennel Club are the best and took the best care of me. My pawrents were nervous and their minds were put to ease when they heard how well adjusted I was. The staff at OBKC gave me cuddles when I needed reassurance and played with me one on one so I felt loved. They made sure my meals were just right, which is very important. They treated me like I was not just a dog staying over. I was family. The staff made up for everything and more. Extra attention. Extra kindness. Extra love. I felt safe. I felt seen. I even felt fancy, like I was at my own little country club retreat. They also gave me a bath before pick up as per dad's request. I was clean and fluffy and so happy. By the time my pawrents came to pick me up, I was excited to see them, but I also felt like I was leaving friends behind. That says everything. So from one very well cared for pup, thank you for loving me while my people were away. You made it so much easier for my humans too!

    All Creatures Great and Small Petsitters - Cared for these sweet trio of pups while this couple got married.

    All Creatures Great and Small Petsitters

    (11 reviews)

    Robin Stefanik is the owner here and she is great about getting your pets the care and time they…read moreneed while you're at work or on vacation for a reasonable cost. I have regularly used her services and sitters when I had to stay late at work or was gone on the weekend. Recently, I had her sitters for when we were out of state on vacation for a week, and my dogs were spoiled with 4x a day visits. They were great about spreading out the time so that my dogs got attention from 6:30 am until 9:30 pm. I cannot say enough positive about how how attentive the sitters and Robin are to details, and how spoiled my dogs are, now that I'm back! They now are demanding more outside time from me!! They will, also, for no extra charge, water plants and bring in mail. And, Robin texts you photos and updates daily on your pets, while you are away.

    Robin is a fantastic person. She is super nice and responsible, I feel that I can trust her 100%…read more She took care of my cat who is not really open to meet new people. But Robin made friends with him and he even let her pet him which is rare. If my cat trusts someone, I trust them too. He has great instincts. Every day Robin would send me a picture of my cat and tell me how he is doing. When we were back from vacation, I found a log that Robin left me with all the details of what was done and how my cat behaved. This was a great experience and I really appreciate the fact that I could just relax and not be worried about my precious little furry friend.

    Maxine's Pet Services - pet_sitting - Updated June 2026

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