I can't recommend Krystal enough as a dermal injector. I always get really nervous leading up to my…read moreappointments, but the moment I'm in her chair, she has a way of making the entire experience feel calm, seamless, and surprisingly comfortable. She uses a technique that significantly minimizes discomfort, and she's incredibly thorough in explaining every step of the process. I always leave knowing exactly what to expect, which makes a huge difference in easing my anxiety. Most importantly, she's honest, detail-oriented, and truly prioritizes natural-looking results. I trust her judgment completely with my face and always feel like I'm in very capable hands.

I recently had a facial at SkinSpirit with Jessica, and I honestly couldn't be happier with the…read moreexperience. From the moment I walked in, everything felt calm, welcoming, and professional. Jessica took the time to really understand my skin and what I was hoping to improve, which made the whole treatment feel very personalized instead of rushed. She explained what she was doing along the way, and you can tell she truly knows her craft and cares about her clients. My skin felt amazing afterward--so refreshed, clean, and glowing--and I've already noticed a difference in how it looks and feels. On top of that, the whole experience was incredibly relaxing, which was exactly what I needed. If you're thinking about getting a facial, I highly recommend booking with Jessica. She's not only skilled but also genuinely kind, and it makes all the difference

Nancy is one of the most thorough and careful RNs. She was…read moreexcellent with her instructions and also very careful and thorough with how she covered all the areas I want treated. I request the candela machine whenever I go. However, in my recent visit, the cold air jet was not as effective as usual. Nancy is going to personally call her manager to get that addressed, and I am really grateful for how quickly this location response to concerns.

Last August, I decided to invest in laser hair removal as a commitment to myself. Because it is a…read moresignificant financial investment, I searched on Groupon and purchased a deal listed as a "large service," reasonably assuming this would cover full legs. I was disappointed to learn--only after calling Sev to book--that "large" meant either upper or lower legs, not both. That initial phone call set the tone for the rest of my experience. The man I spoke with was dismissive and repeatedly fixated on the fact that I had purchased a Groupon, pushing me to buy an additional package to cover my full legs. I made it clear multiple times that I chose Groupon intentionally because I could not afford the in-house bundles and was comfortable proceeding with lower legs only. His tone felt judgmental and presumptive about my financial situation, as though I was making a poor choice rather than an informed one. I ultimately stood my ground, opting to start with lower legs and potentially invest more later if I was satisfied with the service. At my first appointment, the treatment itself went smoothly. However, at checkout, the receptionist again made pointed comments about my Groupon purchase and attempted to upsell me on an additional package, calling it "the best savings." I declined politely, though it was becoming uncomfortable to feel singled out for how I chose to pay. That night--and for nearly two weeks afterward--I experienced severe, deep itchiness in the treated area. As an esthetician, I tried every appropriate remedy: aloe, hydrocortisone, and antihistamines. Nothing helped. When I called Sev seeking guidance, I was hung up on. I was left suffering without answers or support. By my next appointment, the reaction had subsided, and I asked the nurse what could have caused it. She suggested a possible allergic reaction to the laser, though I explained that I had undergone laser treatments elsewhere in the past without any issues and that no remedies had provided relief. She wasn't sure but speculated that my hair thickness could be contributing and that it might improve over time. Unfortunately, it did not. On my fourth visit, despite consistently booking Monday noon appointments, the receptionist insisted I was late and told me I needed to reschedule. When I asked about the late policy or what time she had me scheduled for, she refused to clarify. I later pulled up both email and text confirmations proving I was on time and that she was incorrect. Even then, she laughed it off and still insisted I reschedule without explaining the policy. I eventually contacted the manager, who acknowledged that this receptionist had been an ongoing issue. The manager was empathetic, professional, and kind, and she offered me a complimentary service for the inconvenience. This is the sole reason this location receives even one star from me. The manager and nurses were consistently compassionate and respectful. By my fifth session, however, I was still experiencing intense itchiness after each treatment. At that point, I decided to stop altogether. I accepted the complimentary service out of respect for the manager, but I will not return. I chose to go back to a previous laser provider where I never had adverse reactions. To be clear: the issue is not Groupon. The issue is how customers who use Groupon are treated. The repeated upselling, dismissive attitudes, and subtle discrimination made me feel lesser and unwelcome. If offering Groupon services is such a burden, then don't offer them. Making clients feel ashamed or undervalued for seeking an accessible option is unacceptable. Please, do better.

Haven't been to a EWC in a while and was pleasantly surprised. Ming was awesome and this was one of…read morethe easiest wax experiences I've had. I will be coming back!

High turnover ever since my usual waxer left. The service quality at this location has dropped…read moresignificantly, and the staff attitudes are no longer up to standard. Overall, it's become a waste of time.

My first time getting a hydrafacial and I decided to come to LaserAway for the treatment. Once I…read morewalked in, I was greeted by the ladies in the front desk. I checked in and sat down till the nurse was ready for me. The whole treatment only took 30 minutes and I was very comfortable. The process is very gentle and I almost fell asleep. My favorite part of the treatment is seeing all the gunk after. I wouldn't definitely recommend this to anyone that wants a clean and brightened face.

I had been referred to LaserAway by a friend for tattoo removal, which I purchased 30 sessions of…read more Somewhere along the way, I reached out to a Kaiser dermatologist about my sunspots and she recommended Clear & Brilliant. Since I was already going to LaserAway for my tattoo removal, I decided to add C&B as well. (TBH my gut feeling told me not to because they are a chain...I learned the hard way.) I purchased a 6-pack and started the treatments. At my second appointment, the store manager talked me into adding Rejuran, so I purchased a 3-pack. The first session went fine, sessions 2-4 were also fine, with the Rejuran. (Albeit no real improvements visible) At the 5th session (Jan 15), she mentioned increasing the intensity, which I agreed to because I trusted her. Immediately after I left, I knew this session felt different. The burning sensation and redness lasted longer than before. Throughout the week, as the sandiness washed off (as usual), I noticed an orange/brown color to my skin creating an outline under my eyes (where she did not laser). Like raccoon eyes, but white. This did not go away over a few weeks. Now my skin looks like this. Multiple people have commented on my discoloration (at a spa for a facial and a beauty counter in Japan) and I have never felt more self conscious. My skin has never looked like this ever in my life. It will take a long time to fix and I am devastated . Please be warned. This place is fine for laser and hair removal. Do not trust them with your face. (No concealer or foundation in photo. Just moisturizer, sunscreen and blush)

Long overdue review - I have been coming to James in Burlingame for the hydrafacial regularly for a…read morefew years now and I love it. Before I started coming my skin was dull. Now I no longer wear makeup because my skin glows. All of the products they use and sell are top of the line. I actually end up saving money in the long run because I've stopped buying random products elsewhere and hoping they work. Treat yourself and book a session today! You won't regret it and you'll be supporting a local business! UPDATE: Lately, the results have been just as amazing--my skin still looks consistently clear and glowing after every visit. They also do a great job staying up to date with the latest services and products, which I really appreciate. Still 100% worth it and one of the best self-care investments I make.

I'm back again at Moda Skin & Wellness Center in downtown Burlingame. I loved the results of my…read morelast hydrafacial with James Moda and my Botox results with Nurse Judy. The whole team at Moda including Oscar, James, Nurse Judy and Nurse Practitioner Grace are all highly skilled practitioners. I have the utmost respect and trust for the Moda team. Today I got XEOMIN an alternative to Botox. Can't wait to see the results of the Xeomin. Apparently it kicks in after 3-5 days (a little faster than Botox) and the skin should be velvet smooth. I highly recommend James, Judy and the Moda team. See you again soon.

I came here for a facial to help with postpartum skin issues and left feeling really disappointed…read more My main concern was clearing whiteheads and blackheads, but barely anything was extracted during the service. I even called afterward to share my concerns, hoping they would make it right. Unfortunately, instead of offering a fair resolution, they suggested I come back or offered only 25% back--which just isn't reasonable given the experience I had. As a mom of four, I don't have the time to keep coming back for something that should have been done properly the first time. Overall, this was a frustrating experience, and I won't be returning. I'd recommend sticking with an esthetician you trust.

I seriously don't know where to start as I can't say enough good things about Glow! I've been…read morecoming here for waxing and facials since 2011 and it's hands down the best experience every single time. Every person is SO friendly, welcoming, hospitable, and seriously amazing. I always feel so relaxed there - the space is super calming and clean, and I love that I never have to wait..They're ALWAYS on time! The service is consistently top-notch. I've tried other places in the past, but nothing comes close to Glow.. This place is a total gem!!!

Walked in for threading and waxing and left hair free and happy. Two of the women helped me for my…read moreneeds and did a nice job and were very friendly. Prices were average to the Bay Area. I didn't see a phone number to make an appointment so I think you just walk in. They are very fast so wait time shouldn't be too much of an issue.

I have been there from long time for threading. I love the way very neat clean and peefect shape as…read morei wish.

I rarely leave five stars. Five stars is basically saying you've reached perfection, right? "As…read moregood as it gets" etc. Jackie is where it's at. I came to her first for makeup and hair for a family photo shoot. I'm in-ept at taming my mane and she handled it (and plucked out my grays! Ha!). Quick, easy, cost effective, and in my house. Fantastic! She tells me she is finishing up her licensing for skin stuff and lashes etc, I told her I was interested and next thing I know I am making an appointment for lash extensions. (!!) They took a couple hours to put on but well worth the wait. I fell asleep anyhow, lol. They lasted about 5 weeks before they started falling off and I came back for a fill. Well worth it. No more mascara? Yes please. Then I came to her new spa spot in san mateo for a facial. It was great and she totally recognized the issues I had with skin spots from too much sun. And today i just got my very first chemical peel. Fully expected to be in pain, looking like a freak show after -- but i wasnt! Everything was good! It took only about 20-30 minutes total and I'm loving the results so far! I cant wait to come back for my second in the 3 series I purchased. Well worth the cost!! I am loving my younger looking skin!

I have had Lydia for a couple years before COVID hit. She is very diligent, careful and detail…read moreoriented. I trust her on my skin and she has also done a couple facials for my daughter as well. I will always go back to her for my facial.