We're a contractor company and have been purchasing our cabinets and other materials from NGY for…read moreyears. Our go-to person is Joy -- she is incredibly knowledgeable, helpful, and truly knows what she's doing. She always takes the time to answer questions and help with design ideas, which makes every project run so much smoother. We 100% recommend coming to Joy for any questions, guidance, or design help you may need. Great customer service every time!

Just walking into their showroom is a great experience. You can see all the various custom kitchen…read moredesigns and models to expand your designing ideas. The Staff is friendly and knowledgeable. Linda Preciado is very helpful and has great customer service skills. Thinking on renovating your kitchen or bathroom? This is the place to come for great service and prices!

Found one of their quartz slabs online and instantly fell in love with it, they have a lot of…read moreprefab options but we wanted full slabs to avoid having too many seams. Working with them was super easy, just messaged them and showed up to the yard a couple days later to pick my stone. Liza was the best, she was very helpful from the jump and helped managed everything from start to finish. It's hard to find companies who are in this space who actually care, it was a refreshing experience and hope to be back to work with them in the future.

I have been a contractor for over 40 years, I have dealt with this place for at least 10 I had a…read morecustomer that had a small vanity top in their powder room, I sent them here They made a selection fabricator from across the street, came and picked it up. The guys in the warehouse gave him the wrong piece. He fabricated it and installed it for my customer. My customer calls me and tells me it's wrong slab I then call LJ and tell them they tell me their guy also signed off on the paperwork applicator ever seen the piece before He was just picking it up but there guy signed the paperwork saying it was the right piece they said they will give me the right piece but they won't pay for the fabrication so the following day I get a call from somebody named Liza.She said the piece the customer selected was the piece she received or it was fabricator's fault for picking up the wrong piece and she told me maybe I have so many jobs going. I got it mixed up. I have no other jobs going with countertops now they won't even give me the right piece. They said they were going to. They will not stand behind any of it like I said, I've been a contractor for 40 years. Something goes wrong on my job. no matter what the price is I take care of it cause that's how business is done. These people have done nothing but argue and blame anybody that they can and not take responsibility they gave the fabricator the wrong piece. Just wanted to be out there if anything ever goes wrong when you buy from this company good luck getting them to stand behind it their words are worth absolutely nothing saying they will take care of it one day at least the peace and the next day. Take no responsibility at all. I will never deal with this place again and I hope somebody will read this doesn't deal with them either. I will be staying on top of this post and I will repost it at least once a week. I see no reason why they should rip my customer off and take no blame

2 stars because the girl who pointed out to me a couple remnants was very sweet, nice and polite…read more A very strange policy they have is you have to deposit $100 for them to SHOW you a slab remnant. One was easier to see but was very dirty from being outside so couldn't be inspected for damages. The other was sandwiched in between multiple other slabs so you could only see the top 5 inches or so of a 5'x 4' slab. But they wouldn't move it out to see unless you guaranteed to buy one of them (which you couldn't see) with a $100 deposit. So to see the slab, it will cost you $100. If there is damage or the colors don't match your tile (which I had in hand to match), you're out $100? For checking? I've been to numerous stone places throughout the inland empire and in OC and have never come across this policy. Interesting indeed.

Terrible experience . We were looking for quartz counter for our island . We spoke to Rosa and she…read moredouble the price on a quartz that was on special. We told her we didn't need the base wood because we had it already and she quoted us with it anyway. What they didn't know is that my husband is great at math and asked them where they for those numbers? He explained it how he got his numbers and Rosa said . Oh I see. We asked to speak to a manager and she never returned to speak to us. Me and my husband had to walk to their counter and asked what was taking long . I would NOT recommend this place at all .

Five Stars does not even do this business justice. We have been doing business with this company…read morefor years. Adriana goes above and beyond to ensure we are always taken care of. As well as making sure our team and our customers are knowledgeable about products. She makes every process as smooth as possible. Insuring we don't waste our time in the process of ordering and picking up. The genuine energy (no pun intended) never changes. When walking in you are instantly greeted in a kind, respectable manner. You can't help but feel like you're in the right place. Besides it helps when the place is being run by two of the sweetest people. Genuine materials has some of the best quality we have worked with. In our ten years of purchasing, manufacturing and installing we have yet to experience any complications. Lastly, I want to give a shout out to the warehouse guys that go above and beyond as well. If something doesn't fit, they'll break pieces to fit, in your Honda fit. That's just the type of service that that you pay top dollar for. Everyone is treated with the upmost respect and care. Kitchen, Bathroom, Outdoor bar, you name it. Genuine has not only quality but a service that you genuinely cant put a price to. ~JMJ Remodeling Experts

I'm having my kitchen renovated after over 20 years. I chose a quartz countertop based on a small…read moresample square. When it came in, it was not what I expected. My contractor called and Genuinely Materials allowed me to come in and see their full slabs. Jenny was at the front desk and was very kind and extremely helpful! Thank you, Jenny, for direct me to the perfect quartz countertop!

I've hired Grace and her crew several times over the past few years, and they've consistently…read moredelivered excellent service. Their pricing is very competitive, they're thorough in their work, always arrive on time, and complete projects exactly when promised. I wouldn't hesitate to hire them again for any future jobs. Additionally, her husband is a skilled handyman who can handle just about anything you need. They offer free estimates, have a fantastic crew, and are both fully licensed. Highly recommended!

My company had a small messy area in the conference room that was not efficient. I needed a larger…read morecounter to place refreshments, coffee, etc, and storage underneath. I also wanted to hide the mini fridge and the trashcan. Grace was great to work with and very responsive. We had a little hiccup (not her fault) but she was quick to fix so it turned out fine. I would definitely use Graceful Kitchen in the future.

Well, where do I even begin? Buyers, BEWARE of Loretta and this establishment as a whole. I…read morepurchased what I thought was going to be the perfect vanity from Loretta--a sales representative who, by the way, sold me a scratched and imperfect item without any mention of it being an "as-is" sale. When I bought the vanity, it supposedly had all the shelves included, as shown during the purchase. However, when the delivery service finally dropped it off, they managed to send me the wrong shelves in the wrong color. Impressive, right? Naturally, I tried calling to rectify this--not once, not twice--but several times over several days, leaving messages in vain (pun intended). I even left a message with an actual person (so I know my message was heard), and yet... nothing. Radio silence. Honestly, is it that hard to pick up the phone or return a call? Now, don't get me wrong--the vanity itself looked great at first glance, but the customer service? Utterly abysmal. It's like the moment you hand over your money, every shred of professionalism and support goes straight down the drain. Oh, and don't even bother trying to get through the voicemail system--it's always full. Don't worry, though, if it isn't full, the call will kindly hang up on you anyway. Efficient and impersonal. A winning combination for anyone wanting to test their patience. So here I am now, out of pocket for shelves that were originally supposed to be included with my purchase. And surprise, surprise--no one is responding anymore. Not a peep. It's almost like they disappeared into a void as soon as they cashed my payment. Let's make this clear: my receipt does NOT say the vanity was sold "as-is," so this experience is just straight-up unprofessional. Lesson learned: If you decide to purchase from here, either bring a magnifying glass and triple-check every item, or consider spending your hard-earned money elsewhere. Oh, and don't expect any semblance of customer service after the sale--you've got more chance of winning the lottery than reaching someone helpful. What a disappointing and frustrating experience. Good luck, fellow buyers--you'll need it!

Excellent customer service, Loretta is an amazing person. Very communicative and fast service. I…read morerecommend 100%. Great deals if you want to save. Great quality bathroom vanity's.

We are absolutely thrilled to share our experience working with Sherry Wang at Cabinet City. She…read moreis, quite simply, an exceptional designer who helped us transform our vision into our dream kitchen and wet bar cabinets. ​From the initial consultation to the final installation, Sherry provided service that was truly above and beyond her scope. ​Strategic Communication: Sherry possesses incredible communication skills. She meticulously outlined all possible angles, options, and considerations for our project, ensuring we understood every decision and potential outcome. This strategic, transparent approach made the entire complex process feel manageable and exciting. ​Dedication to the Dream: It was clear that Sherry was personally invested in making our dream a reality. Her commitment and willingness to go the extra mile ensured we achieved a result that exceeded our highest expectations. ​Outstanding Results: We are incredibly happy with the final product. The craftsmanship is excellent, but it was Sherry's expert design guidance that truly made the difference. ​Sherry Wang's work ethic, strategic thinking, and dedication to client happiness are assets that should be recognized. She most definitely deserves a promotion for her excellent service. If you are looking for a designer to create the perfect cabinets, look no further--Sherry Wang is the professional you need!

We couldn't be happier with our experience with Cabinet City! From our very first meeting to the…read morefinal installation, the entire team made what could have been a stressful renovation feel easy and exciting. A special thank you to David Chou, who guided us through the entire process with professionalism, patience, and expertise. David took the time to understand exactly what we wanted, answered every question we had, and made us feel confident every step of the way. His knowledge, attention to detail, and genuine commitment to customer satisfaction made all the difference. We also want to recognize Alex, who handled the installation. His craftsmanship was outstanding, and he was efficient, professional, and incredibly respectful of our home. The installation was flawless, and it was clear he takes great pride in his work. Every detail was completed with care and precision. Our kitchen cabinets are absolutely beautiful, and the quality exceeded our expectations. Thank you for creating a kitchen our family will love and enjoy for many years to come!

I would not recommend. The counter was beautiful until they did the sealer. There is a 2" whiter…read morespotty etch around the entire perimeter, and darker on the whole thing. All the spots in the photo are from the sealer. This counter originally had zero spotting, and was a solid grey. You can see the places wiped and not cleared off leaving what looks like hard water spots. Two places the wrong color caulk used was left. The seam has more haze along the length. Apparently this cannot be fixed. Only replaced. 20k wasted. They are terrible. My GC no better since he felt this was good enough.

The folks at M&J came through again for us! We used them previously in the kitchen for all our…read morecounters and backsplash, and it helped us get more for our home on resale. When we relocated to Glendora and we attacked the neglected shared bathroom, we knew we had to use these fine craftsmen again. The Covid crisis has hit everyone, and there have been setbacks as a result of everyone re-adjusting their lives and work schedules to a changing scenario. The craftsmen came out and measured, made templates at gave us options in what we could do and what it would cost. The results were fabulous again and we are very happy with the engineered marble, and the weakest room in the house is one of the nicest now. Thanks again guys for the quality job, thorough clean-up and even disposing of our old cast iron tub! We would (and will) call again and recommend you highly for granite and marble installation(s)...