MAY'S SEAFOOD RESTAURANT
If I could give this place zero stars I would. We ordered the Seafood Feast for Two to go under the, ultimately wrongful, assumption it was a seafood boil. That was our honest mistake no doubt. What made our experience sour was what transpired afterwards. We went back into the restaurant to express how unsatisfied we were with the untouched product. We asked if there was a way to get our $64 back and to return the Feast. The woman then stated that there was no way to return it. Okay, that is completely fine and understandable. We then asked if she could simply give the Feast to the employees. Which we're sure they would appreciate. She declined that notion as well. She also declined the option of switching it out. An option we never asked for. The food looked flavorless as it was. The only seasoning it had on it was clumped up old bay which graced the sides of 5 out of ~10 shrimp. The rest were plain, as with the rest of the seafood. We left without any progress. We decided then and there to call a different seafood location. One we had ordered from weeks prior and knew in our hearts had better quality and put more effort into their food and placed an order. We asked for more sauce and seasoning as we knew we'd need it for what we got from May's. At least this restaurant was more accommodating to our needs and requests. They even provided bibs and gloves out of kindness. On our way to pick up the other order, we decided to call May's and try to get a different result. This time with speaking to a manager. We once again explained our displeasure with the product. All the manager could say was "We've been in business for 31 years and have never had a bad complaint" and "You'll love it and won't be disappointed". Listen, we couldn't care less about how long May's has been in business and we highly doubt the restaurant has never received a negative review. We asked "Well, what if we are in fact disappointed?" To which the manager, again for what seemed like the 100th time, stated we wouldn't be and that May's is the best. We even stated how we decided to get a REAL seafood boil from the other restaurant. The manager simply could not comprehend how "any seafood restaurant outside of the New Orleans area could do a proper seafood boil." Was she just admitting that May's can't do it? The manager was incredibly combative and defensive instead of being courteous, respectful, and understanding of our opinions regarding the food. We simply wanted our money back. Instead, we left May's with a bad taste in our mouths. Literally and figuratively. We very politely asked for the name of the woman whom we were speaking with. She herself promptly ended the call. It was "Ms. May". We understand and respect that she is a proud business owner. However, word of the wise, when a customer doesn't like your product, be a little bit more courteous and kind towards them instead of stating numerously repeated ego-inflated responses. Also, make sure you hang up the phone before exclaiming what sounds like profanities out loud. We can hear you. read more