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Mays the Downsizers

3.3 (7 reviews)

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Blue Moon Estate Sales Knoxville TN - Proud Member of the Knoxville Chamber

Blue Moon Estate Sales Knoxville TN

(6 reviews)

Referred several sellers to Melanie and everything went so smooth and was so organised. Lots of…read morebeautiful things in this location you will not want to miss ! Jeanne Dukes , Broker Realty Executives Associates 865-406-7979.(leave text if interested in my help downsizing or relocating ! )

I am very disappointed with the behavior I experienced at a Blue Moon Estate sale this weekend. I…read morepurchased several items, two of which were heavy, and required that I move my car into the driveway to retrieve. When I got to the driveway, it was blocked by someone in the sale and an employee of Blue Moon, who was working the outside area, told me she couldn't locate the car owner and would I come back later to retrieve my items. This was Friday, the first day of the sale. I started running errands and realized that I couldn't make it back to the sale before the closing hour, and as luck would have it, I received a phone call from a gentleman who identified himself as calling from Blue Moon telling me I didn't pick up all my items. I described the above scenario and he said no problem, that he would put my items aside, they were on the hold table and marked sold. I told him I would be there first thing in the morning, for the second day of the sale. The number he called from was 615.210.4487. When I came back the next day, it was very busy and very difficult to get to my large items, as well I bought additional furniture items, and again, I couldn't get in driveway. I made the decision to go to your 2nd sale of the weekend to retrieve a large item I bought there, thinking it would clear out and I could now go back for my large purchases at the first sale. The items were a 3' metal angel that weighed approx 30# and a large planter with a live plant, that weighed approx 25#. When I returned to the sale, it was 11:50 a.m., clearly still in the throws of the sale hours, and to my total disbelief, my angel was GONE! A gentleman from Blue Moon approached me and told me I should have picked up my items sooner and that's how it goes. I told him I had talked to a man the day before who put them aside, and he told me that would have been him and he did not speak to me. Basically calling me a liar, which is why I posted the number that he called from. I was very upset and he acted like it was no big deal. He said he would give me my money back, and without any discussion from me regarding how much I paid for it, he handed me $30.00, the purchase price. That tells me he was the one who sold my angel, knowing it had already been paid for, and gaslighted me saying I never spoke to him. Then he leaned over and whispered to me "I'll make you a great deal on anything else you want to get." I had no further conversation and left. Surely your policy cannot be that paid items are a free for all if they are not picked up within an arbitrary hour created by your employees! Your sale was still going on, with lots of people and lots of items being held and sold, with many items not taken out of the sale immediately. I could understand if the sale were over and items were left, and that you would then have some discretion as to reselling the items, but NOT WHILE THE SALE WAS GOING ON AND THE ITEM WAS ALREADY PAID FOR!!!. Returning my money does not give me the satisfaction of owning an item that I spent time and effort curating, which is the point of attending estate sales, from my perspective, and I cannot fathom returning to a Blue Moon estate sale again.

Compass Auctions & Real Estate

Compass Auctions & Real Estate

(9 reviews)

I've had a very disappointing experience with Compass Auctions. I sent payment exactly as their…read moreterms required, including providing tracking for my check, yet they still marked me as a non-payment. I even reached out by text and initially got a response, but when I asked for clarification, I was completely ignored. I still wanted my items. I'm also an hour behind their time zone, so communication delays are a bit of an issue especially for working people. What's even more frustrating is that I've been a customer before -- I spent over $4,500 in their last auction -- yet they treated me like I'm not good enough. Their items are really not as stated. The firearms were in much worse condition than stated. To make matters worse, their packaging for firearms is careless; they just toss guns into boxes with minimal protection. They also charge an astronomical price in shipping yet blame it on UPS. Instead of resolving the issue professionally, Compass Auctions blocked me on HiBid and even spread misinformation that caused problems with other auctions. HiBid unfortunately does not protect buyers and one bad mark can ruin a persons bidding score. Their lack of professionalism and honesty has completely ruined my trust. I do not recommend doing business with them. These are crooked people!

I recently had a disappointing experience with Compass Auctions located at 3114 Freeman Street,…read moreChattanooga, TN, that I feel compelled to share. I participated in an auction for a 2014 Nissan Murano, and the lack of transparency and professionalism displayed by the auction house has left me frustrated and dissatisfied. Firstly, the auction failed to disclose critical information regarding the vehicle's condition. Despite their promotional video showing the vehicle being driven, it was noted that the transmission was "slipping." This significant issue was mentioned not emphasized in the listing, leading me to believe that the vehicle was in better condition than it actually was based on their video of the vehicle being operated. After successfully loading the vehicle onto the car hauler without any issues, I assumed everything was fine. However, upon unloading at home, the vehicle could not make it up my driveway. After consulting a reliable transmission shop, I learned that the transmission was not repairable due to the unavailability of parts, and the cost to replace it exceeded a staggering $7,550.00. When I reached out to Compass Auctions to address these concerns, I was met with a dismissive attitude. They insisted that the listing's mention of the slipping transmission was sufficient and refused to take responsibility for the missing key, which would cost an additional $285.00 to replace and NOT mentioned in their listing. This lack of accountability and customer service is unacceptable. They couldn't sign responses to emails until I pressed them for the title. In summary, my experience with Compass Auctions has been nothing short of frustrating. Their failure to provide essential information about the vehicle and their unprofessional response to my inquiries make it clear that this is an auction house to avoid at all costs. If you're considering participating in their auctions, I highly recommend proceeding with caution and fully researching the items before bidding. This was not my first rodeo but one that taught never rely on that the staff may tell you.

Mays the Downsizers - estateliquidation - Updated July 2026

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