Had my tires replaced, very nice and professional the lady working the counter was very…read moreprofessional and helpful. This why I come this establishment. Very much recommend

I came here for the first time in February, to check if one of my tires had a leak. They checked it…read more& told me there wasn't anything they could do for now. I appreciated the honesty & their explanation of slow leaks, so I decided I would come here for my oil change instead of going to the dealership. Supporting local businesses is important to me. They were very thorough & again explained everything to me about recommended services. They're not pushy about it & they even had checked my Carfax before making the recommendations, which I was impressed by. Finding a shop you can trust is invaluable & I hope they don't change that. Marvin was who helped me today, but the entire team this afternoon was great!

This business is DISHONEST AND FINANCIALLY PREDATORY- especially when it comes to women…read more Do not be fooled by the positive reviews you see here. To get an accurate understanding of how dishonest and predatory this business is particularly when it comes to women sort the reviews by looking at the lowest reviews. On Sunday, I had my vehicle towed to this shop. My AC had stopped working and after driving for sometime fumes started coming from the front of the car and liquids were dripping from the bottom of the car. When my car got brought in, I called and explained exactly that. They told me it would cost about $67 to do a diagnosis of the issue. The next day, Tim called me and said the issue is my radiator and I needed to replace the radiator. He told me the total cost would be $764. I told him I would call back because I wanted to get a second opinion. I wanted to get a second opinion because this past December I brought my car in to them because my AC/ heater was not working. Then I paid them over $600. Now six months later I was having the same issues. Because I couldn't move the car to another mechanic, I contacted a mobile mechanic. In my messages to the mobile mechanic I said the same thing that I told this business. My AC stopped working and the car started fuming. In the end, I could not coordinate a time with the mobile mechanic due to work, so I decided to go with Myers. The next day I called them to okay the service. Tim now quotes $849, instead of the $764 he originally told me. I explained to him that was not the price he quoted me before. I wrote the price down, but he lied and said it was what he told me. I negotiated the price to $813 because I just wanted my car fixed. I okayed the service after he assured me he did a diagnostic and the issues would be fixed. Of course, I'm thinking the AC would also be fixed. When they called me to say the car is ready. My sister goes to pick up the car and had me on facetime. The very first thing I asked her to do was to check the AC before paying. LO AND BEHOLD THE AC WAS NOT FIXED. When I brought this issue up. They lied that I never mentioned the issue with my AC. We are in the peak of the summer, Why would I not mention my AC not working??? Also, why would I mention it to the mobile mechanic (see my screenshots) and not mention it to Myers, the people who have my car and are fixing my car???? Instead of them admitting their error. They tried to charge me an additional $1000 to fix the AC talking about there is an issue with the AC compressor. So they wanted me to pay a total of $1800!!!! They are ridiculous. Of course I contested this. I called Neil Myers the owner to resolve the issue cordially. To my surprise he started yelling at me and threatening me that "he knows my type" and that if I don't pay in cash I will not get my car. It was so TRAUMATIZING. I never had a business owner speak to me like that, especially when it is THEIR ERROR. The way he spoke to me I was scared because like I said my younger sister was there alone. So I immediately left work to go there myself. Then Brandon (Myers??) got involved and again instead of rectifying the situation and admitting their error also lied that I never told them. So he called me stating the call is being recorded. Then it was clear he was trying to create a recording to cover themselves legally. He also tried to tell me that I needed to pay in cash or certified check before they release my car. I called them out that it is against the law if it was not previously disclosed to the customer. In the end, I paid $749, instead of $813 because Brandon said he would give me a "discount". I found it laughable that he thought that would be sufficient to rectify the fact that I paid $749 to "fix" a radiator that is sold on amazon for less than $99 and my AC is still not working. I don't recommend this business to anyone. Also by the way the positive reviews are doctored. As a first time customer they will harass you for days to leave a review, which I am assuming why so many people feel compelled to leave these 4 star reviews. But trust me don't patronize this business!

I took my vehicle to Myers after having work done at two other auto repair shop. my vehicle was in…read morereally bad shape. I had used Myers years ago for minor repairs and was always treated well and was satisfied with their work, this time was totally different. When I took my vehicle in they did the diagnostic gave me the results and I gave them permission to make the repairs. my vehicle was there for more than a week when I picked my car up and drove approximately five miles my engine light came on and the car started backfiring and shut off I was able to get off the highway. I waited 10 to 15 minutes and the car finally started. once I got home, I called the shop they gave me every excuse in the book as to what was happening to the car. My vehicle was in and out of their service department for more than three months. to make a long story short, my vehicle was at Myers for a total of three or four months, I paid over two thousand dollars and my vehicle still is not running. The last thing I had replaced was my fuel pump. At the present time every light on my panel is on. I am eighty one years old living on a fixed incom, this has been very frustrating and I wouldn't recommend Myers to my family or friend as a matter of fact I wouldn't wish them on my worst enemy. Arrdaise Manning

Thank you in advance !!' Carlos outstanding service!the oil change Everything went well in a…read moretimely manner

There is a reason this place always has openings! I went end of day for oil change. They claimed…read moremy coolant was "contaminated" and needed to be flushed for over $300 or else my engine would overheat. I declined this and the other expensive services they wanted to provide. Sure enough, right after I drove off, my vehicle did overheat for first time ever! Turns out the coolant had been completely drained! Other mechanics told me there was no way this could occur naturally.

Expensive cars, expensive problems....even down to the rims & tires!…read more Sharper Image ARS is a life saver! Have you ever had one of those moments, on a freezing cold day, running late for work and when you finally rush out the door to start your commute to work...you noticed your tire is flat or has lost most of its air!? If so, you know my pain. Go figure, the joys of having a high-end sports ride and low profile tires!! The winter season can be ruff on low-profile tires or any car with a set of rims on them. I had an issue with one stubborn tire where I kept losing air in the tire due to a damaged rim and the crazy temperature changes lately here in DC. I had two separate auto shops try to repair the issue...with no success until I stumbled on Sharper Image ARS. What a great find?! These guys came recommended to me right on time by Mac's Tire (another life saver) in DC. Mac's does not repair rims, hence why I needed a specialty tire/rim repair shop like Sharper Image ARS. These guys know their stuff. I called and made an appointment for the same day. The Manager, Shawn Gray, was able to easily assess the issue, repair/resurface the rim almost to a new one, and seal the tire on the rim correctly. He went above and beyond to make sure the problem was fixed. My wheel was restored back to the original performance and I was really pleased with his work. No more having the need to fill my tire with air every couple of days...sometimes 2-3 times a week due to this issue. It's been two weeks of freezing cold weather and I haven't had another air leak or issue with the tire/rim since going to Sharper Image ARS. Just in time for the snow and blizzard this weekend! 5 Stars easily!! I would highly recommend checking these guys out if you are having tire/rim issues. Services also include car detailing, tire/rim sales, minor mechanic and bodywork services too. They are very professional and run a good, honest shop. ONE SIDE NOTE....I see some folks complaining about the business location. Do not be discouraged by the location or the looks of the establishment. They are legit and are currently renovating while operating their business.

This place does good work. Brought in my 2015 K900 to have 3 rims repaired along with some curb…read morerash removal. They explained that it would take 4 weeks due to the type of finish on my rims. They ended up finishing in about 2.5 - 3 weeks. The work was good, although the color was different from the original, which was fine, because it looks really good. There is nothing wrong the location as far as I can tell. My only suggestion would be for them to update the phone number on the business cards. Update: got another rim refinshed here. Looks great--awesome, professional work as usual!

I recently had service done at Marlboro Tire and Automotive twice. My first experience was good…read more During the last week of April they replaced the starter on my 2021 Kia Telluride, and everything seemed fine at the time. However, when I picked the vehicle up, I noticed an issue with my parking sensor that had never happened prior to the service. I made another appointment to have that checked out along with several other issues I already knew needed attention -- a wheel bearing, a check engine light, and a transmission issue. I dropped the car off on Sunday, May 17th. They called me Monday and explained that the parking sensor issue was unrelated to the starter replacement, which I accepted. They also said the transmission issue would need to be handled by the dealership. The check engine light turned out to be caused by the evap vent valve being disconnected from the evap canister, and they reconnected it. Total cost was $160. I stopped by a little after 3 PM to pay and pick up the keys, but told them I would return later that evening to actually take the vehicle home. When I came back at 9:55 PM, the first thing I noticed was that the vehicle was unlocked because the mirrors were folded out. On my Telluride, the mirrors automatically fold in when the car is locked. When I opened the door, the dashboard was lit up and the radio was on. Once I sat down, I realized the vehicle was actually still running. My car's drive information automatically resets if the vehicle has been off for four hours. The dash showed the vehicle had been running for 9 hours and 30 minutes, had been driven 16.7 miles, and was averaging 4.5 MPG. I took a picture at 9:58 PM. Honestly, I wasn't even angry at first -- I was more shocked than anything and was actually laughing about it when I told my wife. Mistakes happen. The problem came the next morning when I returned to let them know what happened and showed them the picture. Instead of acknowledging the mistake, they immediately denied it and insisted there must have been some kind of malfunction because they "could not have made that mistake." I initially spoke with the two women behind the counter, but then a man came out from the office and asked what I wanted. I told him I felt they should at least refund the $160 service charge or compensate me for the gas burned while my car sat idling all day. He refused both. We went back and forth for several minutes. I explained that up until that moment I had actually been happy with their service and thought I had found a repair shop I could continue using. I told him the issue wasn't the mistake itself -- it was the refusal to take responsibility for it. I also explained that if he had simply apologized and made some effort to make it right, I probably would have laughed about it later and continued bringing my vehicle there. Instead, I was treated as if I was making the whole thing up despite having photographic evidence. When I told him that my only remaining option was to leave an honest review online about my experience, he accused me of threatening him. I told him it wasn't a threat -- I simply intended to describe exactly what happened. To make matters even more frustrating, when I later attempted to leave a review on their website, I was required to enter my invoice number, last name, first name, invoice total, and service date to verify my visit. After entering all of the correct information directly from my invoice, I received an error message saying the information did not match their system records. I can't say for certain what caused that, but it certainly gave the impression that I was being prevented from leaving a review through their website. Again, mistakes happen. What matters is how a business responds when they do. Unfortunately, their response completely changed my opinion of this shop.

Great service and quality at Marlboro Tire and Automotive!…read more I needed to get my tires repaired/replaced and found this that this shop was just a few minutes from my house. It was after hours, so I filled out an online drop off form and left my car and key outside the facility. Really convenient to be able to drop the car off during non business hours so that service can begin bright and early the next day. The next day, the staff called me with more information about my issue and a recommended set of repairs. I appreciate the honest advice and information that Christine provided, she helped me make a couple of decisions about the work to be completed to the car. The shop was able to order the parts I needed and install them within 2 days - appreciate the pretty quick service. The prices are fair and the staff was really friendly and helpful - would definitely bring my car here again for a service if needed. No wonder they've been in business for 30+ years.

Great knowledgeable staff and owner is great to work with. Great job done. They took us in fast and…read moredelivered the car back in a reasonable time. Thanks.

Ronnie has been servicing & inspecting my cehivles over the past 12 years ! I refer a lot of…read morecustomers there as he is very honest about the repairs unlike most mechanical shops . Highly recommend

I would not recommend International Auto based on my experience. They had my car for six months,…read moreand every time I called for an update, I was told they "hadn't gotten around to it yet." I received very little communication and had to repeatedly call just to find out what was going on. Customer service was also disappointing. One of the employees I dealt with was consistently rude and unprofessional, which only made the experience more frustrating. If you're considering taking your vehicle there, I would encourage you to do your research first. In my case, choosing the cheaper option ended up costing me months of wasted time. As the saying goes, you often get what you pay for.

Racist and rude to my husband as he was dropping off a car that had to be towed. Told him to "go…read moreback to where you came from" and recorded him after parking the vehicle because it was 2-3 feet off of where he told him to park it. I am so disappointed in whoever decided to ruin my husband's day and make him feel like crap. I'll also be reporting to the BBB.

I can't thank the Eagle Tire team enough for taking care of my flat. If you don't know Tesla tires…read moreare very unique and almost always have to be special ordered. I got my flat on Thursday (Mar 3rd) and had my replacement tire ordered same day. It came in today and was replaced in a little more than one hour from when I dropped it off. Special thanks to the front desk ladies who took my order quickly, and to Carpenter for not scratching up my rim while replacing my tire! Thank you Eagle Tire and I will be back for all my tire needs!

Very friendly and professional service. Highly recommend. I will be returning when I need new tires…read moreor any other service needed.