This station was right near the hotel where we were staying at so it was really convenient for us…read more This station was the first American train we took somewhere. We didn't really know what to do at the start because there weren't any instructions of how to purchase a ticket. Apparently you can just put your card to the turnstile and it will credit you for a ride and open the gate. Ignore others jumping the gate. It's not right and others we talked to said eventually people get caught jumping the gate or drafting people through.

I felt like a prisoner being held by from a riot while trying to catch a train at this station…read more Unlike South Station, this feels low brow, like the Penn Station of old. Right near if not attached to the TD Garden and only a handful of eateries. Makes me wonder if there is even a bathroom on the premises. I guess considering it is a commuter rail station that my options are fairly restrictive. A basic station and nothing more.

Easy to use station that runs to either Medford/Tufts or towards North Station and west of that…read more Platform is upstairs and it's accessible by elevator or stairs. Trains come every few minutes and incoming trains are indicated on screen above platform.

After decades, finally Green Line was extended and Lechmere station is new above ground. Because it…read moreis new, it is much better and not as stinky as other old MBTA stations. However, T often stuck here for while. Once the driver had to change at Lechmere and the new one did not come for like 10 minutes. Luckily I only use this station for a severe rainy day.

The Ferry is a great way to get back to downtown Boston after doing the Freedom Trail since it…read moreleaves from Charlestown, the end of the historic route. You get dropped at the Aquarium! My husband warned me that I will get the local attitude at some point, the harshness, the rude behavior. So I was prepared, didn't know when or how. But it did happen! In the person of the ticket checker from the ferry. We bought Charlie card passes for 7 days. On the MBTA site it specified that you can use the ferry with the card pass. Well, the ticket checker on the ferry had a different take. He didn't accept it. Other passengers had the same issues, read the same thing! We all had to buy the $3,70 fare for 1 person, One Way. Luckily, I had cash. I don't have a problem with the rate, I think it's a good deal. But they need to get it together. Also, have a booth at the harbor so we can check on the situation and purchase tickets. Not on the boat, after it started, it's a short ride, so you miss on the fun, on the views. MBTA needs to get it together. Their employee was harsh, angry, ready to fight "No, it's not"- his answer when I mentioned the info on their site. "I had the same conversation with a lady yesterday" (imagine the New England accent). So, yes, people are confused and the brusque, rude person working on the ferry didn't leave a good impression. Luckily, he was the only Boston bad cliche employee type I encountered during my trip! Otherwise, nice views of the city, great ride to take - it's short, doesn't cost much and it's a great sightseeing option! Hope you'll have a better experience! The views of Boston are beautiful, the behavior of the staff, not!

This ferry rocks…read more It's fast, efficient, and you never get stuck in traffic :-). It's $3 to ride one way (Charlestown to Boston or back). It runs every 15 minutes during the week, and less frequently on weekends. You can also bring your bike on it for free. Best part? They sell beer on board. Best. Commute. Ever.

North of Boston, Wellington MBTA station is in Medford and serves the Orange Line. The station does…read morehave a large 1300-space parking garage that is linked to the station with a long pedestrian skybridge that goes over the tracks and a maintenance facility. Overnight parking (up to 10 nights!) is permitted. The station is fully handicapped accessible from the parking garage area. There are audible and visual displays of the next trains in both directions. The ticketing lobby has a number of kiosks for purchasing a ticket or adding value to your CharlieCard. There is a small Dunkin Donuts kiosk just outside the ticketing area. The station is between Assembly (inbound, towards Forest Hills) and Malden Center (outbound towards Oak Grove).

When we were in the Boston area, we used this train station a couple of times. It's not very clean,…read morebut it was very convenient to park there and go to the city and back. Kids 11 and under rode for free, but you have to enter with them right in front of you, we didn't realize that until a worker told us, but we had already used our credit to pay for the kids. We were also told at the station that kids 12 and up have to pay as adults, unless they live in Boston and get a train card at their school.

Best bathrooms on a public transportation vehicle I've experienced to date. That's 34 years of…read moresuffering, guys! Oh MBTA, until you came along, I didn't know that a toilet on a boat could be odorless and litter-free. That it could be clean, and adequately stocked with toilet paper, hand towels, AND soap. Thank you for resetting my expectations. Also, this was a relatively cheap trip to get out on the water of the Boston Harbor. Super worth it for the sunset. Great experience overall.

Loved the fun ride, beautiful views of Boston, the water, great inexpensive way to get on the boat…read more The boat is nice, clean, big enough. Decent seating. Very nice fellow passengers. Can't say the same about the staff! Very rude and unhelpful! But despite that it's the best way to travel by boat in Boston!

The Charlie Card is the ONLY way to travel around Boston! Don't bother renting a card because the…read moreCharlie Card is so much cheaper and far more convenient. We were here for 5 days and bought the 7 day pass. This got us full access to the trains, buses and ferries for our entire trip. We stayed in an AirBnB close to Cambridge and took the Red Line into the city everyday. From there we also took the Green Line multiple times and the Blue Line to get to the airport. If you don't mind public transportation and walking just a short distance to where you need to go, the Charlie Card is well worth the value and even though we had to buy the 7 day pass for a 5 day visit, we got our money worth and then some. We checked Uber some days and the price of one Uber was the same as the Charlie Card for a week.

This is a review for the Charlie Card Store that's described at…read morehttps://www.mbta.com/fares/charliecard/services: "The CharlieCard Store is conveniently located at Downtown Crossing Station in the underground concourse between the Red and Orange lines." Note that the store is outside the ticketed area. If you're a passenger arriving at the Downtown Crossing Station, you'll see prominent signs directing you to an exit and then on to the store. I showed up at the store with a pretty large stack of old Charlie tickets. My aim was to consolidate everything onto a Charlie card. More precisely (and here comes the full disclosure part of the review), I was aiming for a senior card (yikes!) The Charlie Card Store could well have been like the DMV. It wasn't!! After I explained my mission to the staff member at the entrance, I was given a paper ticket with a number on it. To my happy surprise, that number was called within three or four minutes. I soon found myself being photographed for my permanent (senior) Charlie Card. That card was not produced for me on the spot -- it came in the mail a few weeks later. For immediate use, I was given a temporary senior card that held most of my accumulate ticket value, along with a non-senior Charlie card to hold the rest. I was in and out of the Charlie Store in something like ten minutes. I really appreciated the great service!

Along the river, this stop is easy to get from Boston to Cambridge. It's clean and offers views of…read morethe city.

Just for shiits and giggles, hubs decided we leave our car behind and hop on the train directly…read moreacross the street from our hotel- to take us to the Downtown Crossing stop in Boston for dinner. I honestly had zero clue where we were going, but hubs can read a map blindfolded- so went with the flow. The Charles/MGH T train stop is super convenient as it's located right across from The Whitney Hotel. Even though hubs had a good idea where we were going, we still needed a little push from Ricco who has the kindest heart (with red jacket on) and helped us find our way. We honestly didn't see anything wrong with this train station- unlike someone writing about how this station is "crappy" or "dirty". Plus coming from someone who knows NYC subway perfectly well.... this was neither. This stop just took us from point A to point B seamlessly.

This review applies only to the first inbound trip of the morning on the 93. The first run is…read morevariously called the 89, 93, 89/93, and the 194. There's a quirk of the bus schedule that the 4:33am 89 goes to Sullivan Station, where it turns into a 93 and goes to Haymarket (where you can catch a host of other early morning buses, like special routes of the 39 and 57 that start at Haymarket). The bus came precisely on schedule at Powderhouse Circle (a minute after 4:33) and was exactly on schedule at Sullivan (4:47) and Haymarket (4:57). I'm one for one with this bus. Four stars for precision.

This bus goes to charlestown. Therefore it is quite useful if you need to go to charlestown. It is…read morerelatively unuseful if you need to go to watertown, or dorchester, or brazil, unless you are starting from charlestown. It runs relatively often compared to other buses but it is also slow. The buses tend to bunch at rush hours.

Don't get the low rating and 1 star reviews here. I love good public transportation and have lived…read morein places with some good ones. Coming from Los Angeles where I live with transportation that's struggling, Boston's system is a breath of fresh air. Not perfect, there are some delays and a bit of confusion - I'd get over it fast if I'd live there! But it's reliable, comes fast, takes you everywhere in the city, great connections. You can take it to and from the Airport (Logan) which it's a major plus! Pretty fast and easy. It is the oldest in USA (Bolyston station has a small nice museum inside, very cool!), so many stops don't have AC, but they have fans. Staff- some folks nice and helpful, some just OK. Not the cleanest, a tad squeaky, but it extends to ferry lines as well. A few nitpicks, but a solid transportation system that takes you everywhere. Love the lines that take you above ground. I got a pass on a Charlie Card and I used it a lot during my Boston visit. My husband lived here in college and told me it's still has the same smell. Nothing bad for him. More like Proust's madeleine.

Crap service on the Boston T today…read more Bought a 7 day card for $22 yesterday, today the turnstile tells me "invalid card". Service person: "Not my problem. Go to xyz address to fix. I said, "How am I gonna get there with this broken card?" Service person: "Not my problem." @MTA

I had to make a last minute trip to Massachusetts because of a family emergency. I was already…read morestressed, arriving at Logan pretty late and wanted to book a car service for ease. I called Boston Executive Limo Services and they were able to accommodate my less than 48 hour request. Everything worked as it was supposed to: I got follow up email confirmation, had a text from my driver when I landed and he was right there with the car when I arrived, even with my flight being 20mins early. Super professional, immaculate car and great efficient service.

Would have loved to use them, but they ban reservations that aren't at least 2 days/10 hours…read morebefore. Maybe not make it a broad ban and let people call to see if you're available? Update: Still sorry about my own experience, but VERY IMPRESSED by the kindness and professionalism of your reply. Thank you!