I bought the Giant sub and I said twice what toppings I wanted and of course I did not check before…read moreI left the store and got home and it was missing the main topping I wanted. I kept the ticket and it clearly states the topping that I wanted which was tomato. I wish they had one of those surveys on the receipt so I could complain.

I received prompt service and my food was fresh. I'm leaving a 3 star rating because I ordered the…read morenumber 42 on white bread. It was made correctly except for the mayonnaise. It's supposed to have chipotle mayonnaise. I had a whole lot of regular mayonnaise instead. And I do mean it had a lot of mayonnaise.

I came to Penn Station specifically craving a Philly cheesesteak and ordered it with extra meat,…read moreextra onions, and extra mushrooms, planning on having leftovers for lunch and dinner the next day. What I received was mostly bread, barely any meat, almost no onions, and not a single visible mushroom. The meat that was there was dry and sparse. When I spoke to the manager, I was told that because I ordered extra vegetables, they reduced the amount of meat--despite the fact that I paid for extra meat. I was told this is "their policy" and that nothing could be done, other than offering me more vegetables. That makes no sense and feels misleading at best. To make it worse, my husband ordered the Dagwood with everything on it. His sandwich cost the same price as mine and was loaded with ingredients. The difference in portion size was obvious. The quality, value, and customer service were extremely disappointing. If you're looking for a real Philly cheesesteak, this is not the place. I won't be eating here again!

The staff is super friendly. Food is delicious. Definitely one of the 'good' Penn Station…read morelocations. I will definitely be back again soon.

I've been to this place when it was a Roy Rogers and I've been to Roney's in Milford. I've always…read moreliked the roast beef at this place and I still do but not close enough to go there often. The inside got rid of all the Roy Rogers pictures and added a cowboy theme. We've passed by this place and they do t seem to be crowded but we went during lunch and there were people eating there and going through the drive thru which is good. I had the roast beef sandwich with fries and the fries are okay. My wife had a chicken sandwich and I don't remember which one but her complaint was the menu board doesn't tell you what is on it. Her's had bacon which she didn't know and it came with a special sauce. What I did like about the place is that they have items you wouldn't find at a RR. One thing I didn't like is that I ordered a double but the roast beef was cut thicker so it was hard to tell if I got an extra slice instead or more thinner sliced meat. But it was still good with the BBQ sauce and horseradish which I like here since it's like RR. My wife liked the roast beef so she may eat that next time.

Selling gift certificates on warm 98 Tuesday as deal of the week. Won't receive for 2 weeks and…read morealready closed permanently the same week. No notice or anything.... Horrible way to run a business. Can't support anything else they own ever again.

Based on reviews here I went to BFM. I was sad to learn they no longer do the fish sandwich. They…read moredo offer deli sandwiches, some hot (Italian sub, barbecue...). The person manning the drive thru was a part owner and very helpful. My pork BBQ sandwich was definitely house-made and as promised-smokier than sweet (the beef would have been the reverse). It was definitely the best drive-thru BBQ I've had with a generous amount of meat. The cole slaw was pretty classic; a little sweeter than I'd have preferred but still good. With a bag of chips it was a bit over $10 which seems to be market rate. Very filling. Next time I will order the mac & cheese as a side. And next time I'll go in. In addition to basic butcher shop fare, they also have ready made items (think Salisbury Steak, etc...) AND they also have a produce store with fresh fruit salad and a wine shop attached. This place is unique!

We ordered catering from Bridgetown Finer Meats for an office luncheon. It was wonderful! We had…read morethe mini bun sandwiches, fruit, vegetables, pasta salad, potato salad, and most importantly the brownie tray! Everything was so fresh and delicious! Highly recommend. They showed up on time and the delivery was seamless. Lauren and Jasmine will take good care of you! Will definitely order again!

The food wasn't the best. The .99 wings are not worth it and are so small. If you want good…read morewings go to wild mikes. The service was good. Nothing special

More than a little disappointed this time - my boyfriend's burger came out raw in the middle. The…read morefood here used to be so good, but something has changed. We were served on tiny paper plates just big enough to hold our sandwich. Oh well, at least the beer and the Saratoga chips are still good enough to go there and watch the game.

First time trying this chain and was pleasantly surprised at the quality. The item I wanted was no…read morelonger available, although it was still being advertised. The food was good though and at a reasonable price. The shop was clean and had plenty of seating. The only reason for the 4/5 stars is the customer experience. We stood at the counter in front of three employees and none of them interacted with us. They saw we were there but did not welcome us in, say they will be right with us, nothing. Then, when the interaction came, it was cold and disinterested. I understand that this is somewhat typical in sub shops, but at least other places have the courtesy of welcoming you in when you open the door.

First time customer here. I went to your Mason location 1/17/26 for the first time and seen…read morecaramelized onions as an option and I got them on my bita and it was great. I went to your colerain location 1/19/26 and ordered the exact same thing and did not receive caramelized onions I was given raw onion. and to the employees when I returned with my sandwich they were very sarcastic on this being caramelized onion young lady states she made the sandwich and how it is in fact caramelized onion and I took my sandwich back from her hand and opened to show her that this is NOT caramelized onion. I have a picture I can provide for reference. I showed the male employee what exactly caramelized onions were and he had a sarcastic look and I don't care expression on his face and he said that's how you guys told them to make and I told him if that's how this location makes them then don't put them on and he insisted on trying to make it right so l allowed him to attemot to make it caramelized but it just was charred onions instead and I told him I did not want to waste his time any longer and to just put them on the sandwich and leave it be. I filled out the survey and the same exact person who made the second sandwich is the person who called his name was Shawn. He tried to explain how his facial expression wasn't what I said etc. I suggest a tutorial on caramelized onions to not have repeat issues in future.

Terrible lack of portions! I remember eating at Jimmy's 5…read moreyears ago and it's half the portions now! I basically ordered a turkey sandwich with barely any turkey, mayo or toppings! I had a very dry sandwich which was also followed up with a tuna that lacked portion size too. It needed ALOT more mayo to the tuna mix. I was sadly disappointed. I hadn't eaten Jimmy John's in years because of all the other choices out there. I remember loving it in college I miss the sprouts that used to go on the tuna sandwiches They've changed and I believe it's probably due to the economy . I have also found subway to be very lacking as well .. however this is about Jimmy John's! I feel like there's no more good places to eat anymore .. Lastly, I ordered for delivery and they took an incredibly long time to get to my house even though they're supposed to be freaky fast ? I haven't heard that advertisement for in a long time so they might not go by that any longer and it definitely shows !!!! I live probably five minutes from Jimmy John's and out of laziness I ordered it to be delivered, and it took almost an hour???? I realize now why I haven't eaten there in five years .. I don't plan on ever returning !! My advice save your money and grab a burger somewhere else! Arby's has delicious sub sandwiches ! Maybe I'll eat there from here on out ! Lol....

I find it terribly concerning when you place an order ... see the receipt from your order …read more.. confident that it is made as listed on the receipt... Only to later find out ... Each of the THREE sandwiches were ALL WRONG. In addition to being wrong ... The presentation was less than desirable. Do yourself a favor and miss this location. Spare yourself the disappointment. I also noticed ... They DO NOT USE Jimmy signatures like Jimmy Peppers (lol) as if I wouldn't notice the cheap UNFLAVORED ones that were on my sandwich. Even the pickles were horrible (says no one!) .. Not to mention, they must not have an onion in the place, as they weren't on a sandwich THAT ACTUALLY LISTS ONIONS as an ingredient... Oh and the extra $$ paid for bacon on one of my sandwiches ... Didn't have bacon at all ... But like I mentioned before ... My receipt was perfect ... Kudos for the young lady that took my order over the phone ... TOO BAD I CANT EAT THE RECEIPT

In an over-saturated sandwich market Jersey Mike's certainly qualifies as one of them…read more Roast Beef Mike's Way is my go-to. It is a quality sandwich and makes for a tasty treat to-go. Service at this location seemed a little distracted. I think they were training some newbs. Overall it's another serviceable chain.

Cheviot Rd Jersey Mikes is straight trash. Especially their Philly #17! They always mess your order…read moreup at this location!