I just completed a catering order, but McAlister's needs to make some small improvements before I would recommend or do it again. Here were the issues: 1. I ordered 8 quarts of soup. They put 7 of the quarts awkwardly in one box, and one quart in a bag. I was handed these items. At no point was I offered assistance to my vehicle or to even open the door with my hands full. A simple offer would have gone a long way. 2. When I got to the car, I inspected the quarts. I'm glad I did because of their awkward placement, they were essentially rubbing up against each other causing 3 of the tops to partially come off. The only one wrapped was the single one in a bag. All 8 quarts should have been wrapped for clean transportation. 3. There was a discrepancy of soup in each of the quarts. Some of them were almost full, which is adequate, but others look liked like they were shorted by a bit. I weighed them, and I had containers going anywhere from 750 grams to 879 grams. I should have 674 more grams of soup if all were filled around that 879 grams mark. Aside from all of that, the soup was warm after traveling and perfect to serve at a gathering. If McAlister's had a least offered better service and gave the proper amounts paid for, I would have rated this experience better. read more

McAlister's Deli - Soup catering order of quarts - discrepancy in how much is in each container from 750g to 879g. - Salad Near Me - Fort Mill, South Carolina

This is the place to go if you want to hang out with the children of Baxter. You can find them loitering here most weekends looking at their phones and contemplating life's big questions. Right now (Sunday evening, 5:30), there are about 10 children hanging out. Staff is friendly. Recommend takeout only outside of school hours. read more

When I walked in it was pretty empty. Almost like an industrial warehouse feel for ambiance. But, they had me at baked potato. I ordered the spud max and the Savannah salad . They had a choose two option where it's a 1/2 salad and a 1/2 potato. Plenty of food for $10.99. Like I shared I ordered from their restaurant but if you join the app they can also deliver take out to you. Totally help my potato cravings... read more

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Decent food at reasonable prices. Lots of healthy or hearty options, depending upon what you're in the mood for. Restaurant is clean and service is friendly. Basically all you can ask for in a simple deli chain. If you need a ton of calories, enjoy their spuds. If not, they gave great salads. For in between, plenty of soup and/or sandwich options. read more

McAlister's Deli - Southwest Chicken & Avocado Salad - Salad Near Me - Fort Mill, South Carolina

The amount of chips included in my "loaded" nachos to-go order was infuriating after waiting as long as I did for my order. For the amount of money I paid I would hope to receive a much larger portion size than this. Not coming back to this location. read more

McAlister's Deli - Salad Near Me - Fort Mill, South Carolina

Door dashed our order today....good as usual, I had pick two with 1/2 jalapeño turkey Sammy, which was good, Mac and cheese is always a safe bet, and I had the savannah chopped salad which was very good. My wife had the Rueben, and she loved it along with potato salad. Delivery was quick, temps were good, macallisters is always a safe bet. read more

Ordered food online from the stores website. Food arrived by door dash. Half the order was missing (3 items). Called the store. They stated that they could re-make the items but we would need to come pick it up. We really didn't want to go pick up the food after we paid for delivery. They offered no other option. I suggested taking it off the bill. they agreed. they stated they were sorry. I really don't feel like they cared at all, didn't try to resolve in any real manner. Food and delivery is pretty expensive these days so when you don't get what you paid for some (more than minimal) attempt to make it right should be made. As of today 11/14 still no refund on the items not received, even though McAlister's claim to have done so. read more

My food is always fresh and the service is always great. The baxter village location is favorite. The outdoor seating is a plus on a nice day read more

McAlister's Deli - Chef salad/memphian sandwich - Salad Near Me - Fort Mill, South Carolina

Ordered French dip and tortillas soup. Sandwich was cold and had a lot bristle. Very skimpy . Soup was good but they forgot the chips. read more

McAlisters deli has went down over the years. They used to serve really really fresh shammiches but I don't know what happened. My hubby had the Reuben and he said it was very bland and lacking flavor. My hubby is from NYC and he knows a good Reuben when he sees one! I had a Roast Beef, sharp cheddar and horseradish sandwich which was alright but nothing spectacular. I don't believe I will be entering another McAlisters ever again lol. read more

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Wednesday night 8:30 my wife walked in and ordered two drinks and a dessert. Tried to use the rewards points but the guy said we couldn't because he was using the wrong register. 2nd time this has happened at this store. Why have a reward program???? While we were sitting outside the girls next to us said they were forced to get their order to go because they couldn't eat inside after 8:30. (They close at 9). While we were talking I watched the counter guy lock the doors at 8:46pm. I understand hiring is hard but this is just sad. Baxter deserves better. read more

i saw a roach it was so nasty it crawled right by me while i was eating on the floor . read more

McAlister's is a chain deli serving up sandwiches, salads, spuds, soups and more. It's a fast casual type of place. I feel like the menu changed since I was last here. My old go to was a muffaletta, but I didn't see it on the menu. I settled for a harvest chicken salad sandwich with fruit. They also have pick two combos where you can get half a sandwich and a soup or half a salad. There is an upcharge for premium items though. There are some healthy side options as well My sandwich was just okay. The croissant was flaky. For me the chicken salad was overpowering sweet that I couldn't taste anything else. The fruit was a mix of melon, berries and grapes. The environment was noisy. A lot of kids were there so it's great for families. We sat at a high top away from the kids. We do like the healthy options and hubby likes the bread bowls. read more

McAlister's Deli - Harvest Chicken Salad with fruit - Salad Near Me - Fort Mill, South Carolina

Had a great lunch here today. Did the pick 2 special. 1/2 orange cranberry club on crossaint and a Savannah chopped salad. Great taste and quick service . Good value too read more

Service was much better. Got a to go order from here and was overall pleased. Everything was securely wrapped and we had to go silverware and plenty of napkins. I love their chili. You can't go wrong with either. They have the regular chili with just meat and the vegetarian chili with just beans. The veggie chili has more of a spice to it which I love. I tried their southwest chicken salad for the first time. Had fresh mixed greens with cheese, grilled chicken, corn and tomatoes. Comes with a side of chipotle ranch and guacamole which made it delicious. You can't go wrong with their sweet tea! Their strawberry lemonade is also very refreshing! read more

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So glad I moved to Fort Mill and my new northern friends suggested this place. Not only do you need warm and friendly help, the food is so fresh and amazingly tasty. No frozen or fridge yesterday leftovers either. The salads pecan is a special return favorite and she gets Savannah Chopped Salad. I also had to try the carrot cake which is so out of this world fresh and yes, I don't say this very often, is better than Mine! Would love to know were they get it but so good, fresh and not overly filled with unnecessary ingredients. Definitely needed another slice for later tonight mmmmm Try this place once you too will get hooked! read more

McAlister's Deli - Salad Near Me - Fort Mill, South Carolina

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Clean restaurant and restrooms, friendly and efficient staff, fresh ingredients. Our party ordered the veggie sandwich, grilled chicken sandwich with a side salad (which was large for a side salad) and the Turkey garden sandwich. All items were generous in size and super tasty. We will be back to explore the area and stop by to eat again. read more

Hot Sandwiches. The Rueben sandwich is excellent as well as the Spuds. Good family restaurant and good service. read more

McAlister's Deli - Salad Near Me - Fort Mill, South Carolina

Just brought home dinner. My salad is fine but my husband's French Dip is 50% fat and gristle so pretty inedible. Won't be back.

The food was very good. That was not the issue at all. We came in from the rear parking lot entrance. There were two rugs along the floor. Head I not been watching my elderly mother, she would have tripped when her feet & walker became entangled in the rug which was puckered from wear. Had my mother fallen your establishment would have been looking at an extremely costly insurance claim/lawsuit. Which is cheaper? Investing in a $150 rug or risking an insurance claim/lawsuit? We then approached the ordering area which had almost a dozen people milling about while two employees worked hard not to make any eye contact. We asked if people were waiting to order or pick up. It was half and half. Finally an employee indicated she was ready to take orders. Ordering was fine and we easily found a seat as it was before 11:30a.m., well before the lunch rush. When our food was delivered I asked for napkins. Our server walked away, pointed at a dispenser and said "Over there". I sat stunned for quite some time. I have no problem getting my own napkin. It was the manner in which I was treated. I've been in the Mcalister's in Gastonia several times and this would have never happened. I expect Baxter Village to have the same exceptional service I get in Gastonia. Bringing a customer a few napkins and letting them know where they can get more would have taken a few seconds and have been courteous rather than the flippant "get your own" I hope you will take these comments in the manner they are meant. There is an expectation when a person walks into Mcalister's and especially in Baxter Village. There is also a lot competition for spending the almighty dollar. Your customers have choices. If you want them to choose you then you need to earn that privilege read more

I order door dash and first off they don't even have an option to order extra sauce or dressing and I have to call to even get it, then when you ask them to put it in there they just tell you ok and then don't do it , pretty idiotic read more

A great place for a healthy & quick lunch. Ben and I stopped in before my flight from the CLT to DCA. We each had the 1/2 and 1/2. I had the cobb salad with the turkey reuben. Everything was fresh and great flavour at reasonable price...overall a great value. read more

It's been a long time since we've eaten here. We stopped coming because we always had the unfortunate luck to end up here on Kids Eat Free Night. I tell ya', I have kids and there's no amount of money I can save to make it worthwhile to eat here on KEFN. So loud, kids acting crazy while their parents ignore them, kids throwing plates, etc. At any rate, we stopped in tonight and it was pleasantly slow and calm inside! The lighting was even relaxing. Friendly service. Our food was good. It was a nice, quick, relaxing dinner. We will put Mcallister's back on the list (after I check and see which night to avoid )! read more

Today, I visited the McAlister's on Herlong in Rock Hill. This has been the first time that I have visited this restaurant since the beginning of COVID-19. Today, was a disappointment. I ordered a McAllister's club, and ice tea, half and half. The sandwich was at best just OK, And the tea left a great deal to be desired. I think the tea was using artificial sweeteners. The sandwich was small, and I would consider grossly overpriced. I can appreciate the trouble that many restaurants are going through during this period of Covid. However, this restaurant has not gotten there Act together. I may come back but if I have an alternative choice, I will take my second choice. read more

Come on. Like 1/4 the meat of the sandwich in the menu pic was on my sandwich. Much more bread than meat and the bread was thin sliced. read more

McAlister's Deli - Reuben on the menu vs reality. - Salad Near Me - Fort Mill, South Carolina

Having a prime location in the heart of Baxter Village, Fort Mill, I would expect pretty good quality. The number of times I've visited, the staff is SO THRILLED [she said with extreme sarcasm] to be working and serving their community. Being someone who has always enjoyed the food service and hospitality industry, I quite despise the lack of interest. I am well aware that the food service industry can be and is, very difficult. Depending on the restaurant, there are long hours, tough crowds, hard labor, regular turn over, and the list goes on. However, everyone has a choice on whether to accept a position in the industry or not. So, when my family and I visit on a VERY slow, Monday night, at least greet us with a genuine smile. Also, please remember that beverages in plastic cups with lids generally require straws. While I appreciate the table-side service; though it's expected when there is a table number provided, please do not show frustration when we did not grab straws from the counter on the way to picking our table. Especially, when my brother moved to collect the straws on his own instead of asking. Small things to fuss about but the hospitality industry requires a bit of genuine kindness and I did not feel that from many of the staff at this location. To top it off, our food was delivered in what we considered a timely manner, however, my wrap was more of a bundled fold. They use an extra large wheat wrap and leave plenty of room for the proper wrapping technique; however, I was just short of unbundling and re-wrapping it myself. Just to reiterate, if you have no interest in working in the hospitality industry, that's okay, it's not for everyone. I am not commonly one to express such distaste which is why I still provided this location, 3-stars, but I want to be sure that my point gets across. When you have a PRIME location that is within walking distance for SO many in our ever growing community, take pride in it. Make sure that the people supporting the business are showing the customers their best side. Everyone has an off day and this is a quick meal style place but that doesn't mean it should lack in quality of service. I truly hope it was simply an off night and my next visit, some months from now, will prove better. read more

Went there for lunch. Waiting in line and ordering wasn't really a problem. The problem was the Italian sub I ordered. I requested no tomatoes, which they got right. But there were black olives on the sandwich. Now I realize that olives are listed on the menu and I must have just missed it. But who puts olives on a sandwich? Gross. But the worst part was the sandwich was drowning in vinaigrette dressing and olive oil. I almost made the sandwich inedible. When I had finished, there was a pool of dressing on the plate. the bread was chewy which made it worse. I was pressed for time so I didn't bother to return the sandwich. I don't know if this was a one off or if it's typical for McAlister's to drench their sandwiches in dressing but it was not very good. Show some restraint when applying sauces and dressings. read more

They have complete gone down hill. This used to be one of my favorite places and was ALWAYS hoping. Last 3x has been a GREAT disappointment. Waited while being ignored for assistance. Not crowded anymore. And not stocked with desserts etc. Definitely off my to go to place! . read more

I've been McAlisters fan for a while now and have always loved their food and service...until now. I've noticed a decline in the quality and quantity of their food in the last year. Smaller portions and not as good ingredients. I have ordered the same thing and the same locations and have definitely noticed a difference. This one on this particular night was extremely understaffed. 7 tables within view that have not been cleared in at least 30 minutes. 20 minutes later and no food (which has been sitting on the counter for over 5 minutes). Lots of waiting people. Long line. Not good for this Baxter McAlisters if they want to succeed in busy Baxter. read more

I like McAlister's. Just found out about this location in Baxter. The employees were friendly and helpful. The tomato bisque soup was very, very tasty! I also ordered a side of mashed potatoes and gravy. This was disappointing. The Elmer's glue I ate in Elementary school tasted better. It seemed as if this batch had been sitting around all day long. I would return. read more

Not a great lunch experience. Food was average, but we had a hard time communicating with the woman who took our to go order. After waiting some time, I thought heard her mumble our to go order name, but she gave it away to another couple who was clearly in a rush. I walked up and asked if she said our name, and rather than respond, she ran outside to get our food and brought it back in. It was at least a 15 minute wait, just to have our food given to someone else and had I not been paying attention, we probably would have had to wait another 15 minutes for them to make our food again. This location needs better communication and order. Probably won't return. After leaving this review, McAlister's reached out to discuss my experience. They really want their customers to have the best experience possible within their restaurants. I appreciate them reaching out and showing they care. read more

I remember now why we no longer go to this McAlisters. We did a pickup order for lunch today and it was just plain bad. The half chicken salad sandwiches were basically just lettuce and tomato. My daughter ordered an uncrustable and we opened the box to find a really cold hard french bread pizza. If they were out, that would be fine, but no one said anything or even asked if there was something else we'd like. In addition to this the tea was old. I'm more than annoyed that we paid so much for not great food. read more

My boyfriend and I were on a road trip, didn't realize the time and that they were just about to close. Most places complain when orders come in right before closing, but they were absolutely great! Sandwiches are awesome, thank you guys!!! read more

When did Panera get so expensive? Back in the day my wife and I used to go there for a quick and casual sit-down. The last and final time we went it was like $30 for the two of us. Anyways all that to say that we're semi-new to the area and we didn't have McAlisters back home (all we knew was Panera and such). So a family member told us about McAlisters and we gave it s try. Really, really good! I get the beef w/ au jus for dipping. Great every time. This location in Baxter is really nice and quaint. The service is great every time and the price is fair. It's a cozy place to come to when you want something quick without feeling rushed. We love it. In terms of sandwiches it's neck and neck with Firehouse Subs. McAlisters will win based on convenience and proximity. I dont understand why Jersey Mike's is a thing - it's no different than something you can make at home with deli meats. read more

Hadn't been to franchise in several years and never to this location. Had a club sandwich and cup of chili. Food was decent but nothing to be desired beyond convenience of location. read more

OMG im appalled by your lack of customer service. On 9/20 i visited this location and was double charged for an order. I alerted the store and was told that I would receive my refund in 3 to 5 business days. On thurs 9/27 i still had yet to receive a refund so i called back. This time I was informed that the manager Tiffany said "They were busy and had a line and I would need to call back". Wow! I then asked for a corporate number in which she then came to the phone and gave me her dm Jason's number. I called him and received his voicemail so I proceeded to call guest relations where I spoke to Camille. Camille informed me she would process my refund and that i should see it in about 3 business days. Jason later called back and apologized. He said he would personally followup and that he was sending me a gift card for the service and inconvenience although my call was not to receive anything free but solely my refund. It is 10/3 and I have yet to receive my refund or any gift card. I have filed a better business bureau complaint as well as a dispute with my bank. I even called your guest relations today and that was no help. I have been a long standing patron of your establishments and have never encountered anything like this. Deplorable customer service to say the least. McAlisters you have completely dropped the ball and you should be ashamed of the way you have treated a customer. read more

I was in between giving this place 2-3 stars because...I had the nacho salad with chili and omg...it was gross! I barely ate any of it. Literally the worst "salad" I've ever had. The sandwiches on the other hand are good, but some times I feel like they are barely warm. The potato salad is store bought, I feel like they microwave their Mac n cheese. The ice tea...not sure what the type is. read more

While I love the hot sandwich and soup combos here, the staff simply cannot keep up with the lunch crowd. They are slow at the registers and they just don't bus the tables much. I could not find a clean table during lunch so I cleared the dishes from one table and moved them to the next. I hope this location hires more staff soon. read more

The food is always delicious and consistent. I order from here often and pick up because it is convenient. Every other time I am missing something or something isn't correct. A few weeks ago I ordered a choose 2 and was given a cranberry club instead of the original and when I was checking out the girl at the register told me that, that is what I ordered and she was very reluctant to remake it for me. ( I don't like cranberries so I know that's not what I ordered). Cookies have been left out of my bag, as well as an entire sandwich. But the food is good, and its in a great location so I go back, I just try to make a better effort to check behind them and make sure I have everything I paid for. read more

Nothing like ordering food to go for your family of four and getting home only to realize they didn't give you your entire order. Happened 1 too many times at this location. read more