Late lunch/early dinner on a Friday and this place was hopping. Service is fast and friendly. Order at the counter, receive a number to display on a stand at the table, and food is brought out soon thereafter. I drank quite a bit of their unsweetened iced tea and will agree that it is tasty. Free refills. I tried a turkey melt and potato salad and my friends had salads, spuds, and various sandwich options. We were all content with the food. My complaints: Large dirt clods beneath a few dining tables, napkins on the floor, and slow table cleanup. The worst infraction though was NO paper towels in the women's restroom to dry hands AND it was brought to the attention of an employee and was NOT fixed during the remainder of our visit (at least another hour) and our subsequent bathroom visits (thanks to the unlimited iced tea). Free and plentiful parking. We opted to park behind the restaurant and enter via the secondary entrance. Health grade score of 100 and an A was posted at the entrance. read more

See all

Food looked delicious. Couldn't confirm. Was not provided the necessary equipment to conduct further research. In all seriousness, if an order is to-go, can we please either assume the customer needs utensils and napkins or simply ask? I ordered to-go because I am, in fact, **going**. I'm on my way to class. I'm not going home to my silverware drawer. This certainly isn't a crisis, and I'm not trying to ruin anyone's day over a fork. But customer experience really does come down to the little things. If someone orders food to-go, utensils and napkins seem like a pretty basic part of the package. The food looks great. I'd love to tell you how it tastes. Unfortunately, further research is currently pending the acquisition of a fork. read more

The restaurant was crowded at lunchtime but the line moved quickly and our food came out extremely fast. Keith the manager was welcoming, friendly and went above and beyond with service. The salads were fresh and flavorful. The sandwich as huge and delicious. read more

McAlister's Deli - McAlister's Club Sandwich and Savannah chopped salad. - Delis Near Me - Louisville, Kentucky

See all

shout out to Breckenridge McAllister's! The food is always great and tasty and the staff at this location are friendly and courteous. The manager Keith is always super enthusiastic and the gentleman with the longer dark hair who often works the cash register (no name tags so don't know the name) and runs food is super friendly and is a really hard worker. We always see him cleaning or doing something productive when there's no one placing an order. We are new to town and this is becoming one of our regular haunts! read more

2nd experience at McAlister's in years and the same complaint as last time. Portions are small and expensive. Got the pick 2 and left hungry again. I think this is my last time there. Only gave two stars instead of one because the staff was great! read more

Pick up order of Harvest Chicken salad. Service ok but salad was full of old discolored old lettuce. I won't be going back.

This is one of those places that if you try to find out if you want to eat there, they make it SO HARD. You have to start an order, pick a location, and then fake order something with many options or they don't move to the end - it goes on and one. I just want to know what you charge for a frigging salad. The fact that it's so top secret means I'm going somewhere else. read more

I received some of the best service from them!! Not only was the counter service great but food delivery and the manager were awesome! I try and not frequent chains but the people at this McAlisters make me want to come back often! Seriously, keep up the amazing service yall!! read more

McAlister's Deli - Delis Near Me - Louisville, Kentucky

Too crowded, not enough workers on registers for a lunch crowd. They were very nice. My food was good, even though it took a while to get. It was loud, but very clean. read more

DO NOT GO TO THIS LOCATION. I have lost my mind. My sandwich had a COCKROACH in it. I am floored to say the very least. Was already upset by the fact that my salad had parts the hard stem in it but it was fine because I can pick those out, but bugs are absolutely not okay, are you all not washing your vegetables? Cannot imagine what the kitchen looks like, do fucking better. I paid $20 for a sandwich, 1/2 a salad and a fucking brownie. read more

McAlister's Deli - McAlister's Club - Delis Near Me - Louisville, Kentucky

Last visit I got the New Yorker and it opened my eyes to the wonder of McAlisters. This time I chose The Italian. Every bit as good. Piled high with salami, ham, provolone and roasted peppers, and toasted, this substantial sandwich is full of flavor. A suggestion. Know what you plan to order before you step up to the counter. My server seemed to be rushing me through my order. Thankfully, I had my ducks in a row. Right down to the jalapeño chips and unsweetened ice tea. After you place your order, you get a number and a few minutes later someone tries to find you. Poor servers walk around like lost souls. Not sure what I'll try next, but it's a safe bet I'll be back to McAlisters. read more

See all

I ordered to Savannah chop salads to go for my aunt, who is in a long term facility, and me. Arrive at the facility and discovered the sherry shallott dressing is missing. Nothing like a dry salad with no dressing. I will not be back to McAlister's Deli. read more

McAlisters is always a good choice when you're looking for a good salad, soup or spud. It's generally always packed, so they've got to be doing something right! The pecan berry salad I highly recommend if you want a good spring/summer salad. It's got chicken, pecans, blueberries and strawberries and a raspberry vinaigrette. We were also quite impressed with the kids menu options and prices! Service was great as well! read more

McAlister's Deli - Pecanberry Salad and McAlister's Club Sandwich - Delis Near Me - Louisville, Kentucky

See all

Short staffed, many tables dirty, trash on floor and counters and 2 workers doing nothing behind the counter looking at their phones

I don't go to McAlister's very often but when I do, I'm always happy with the experience. Sometimes, there's a bit of a line when you're first walking in but the staff are very quick to take people's orders and get them seated. I pretty much always order the McAlister's club sandwich because it's one of the best sandwiches I've ever had. The bread is always fresh, it has a slight spongy texture, so it soaks up the condiments nicely. It's never dry or stale. The honey mustard is my favorite aspect of the sandwich. It's not too sweet, it has a bit of a tang to it. It's a little watery but it's flavorful. It really ties the whole sandwich together. I always opt for the tomato off, that's the only thing I don't like about the sandwich but it isn't an issue since you can customize it any way you prefer. I also order the mac and cheese as a side and it's very good. They don't give you much which is a bit of a bummer but it's creamy and cheesy. It could use a little seasoning, like a pinch of salt and pepper. My girlfriend also orders the McAlister's club sandwich but last time, she decided to try it with country potato soup as a side. She really liked it and despite not getting much of it, it was very filling. It was also rich and creamy, very cheesy but had a very subtle flavor. Overall, I like coming here when I can. If it werent out of the way for me and a little cheaper, I think that I would frequent more. (This review is originally from March 18, 2023 and has since been edited). read more

McAlister's Deli - McAlister's Club Sandwich, Mac & Cheese, and Country Potato Soup - Delis Near Me - Louisville, Kentucky

McAlister's 9/19/25 I have never been treated so rudely as when I just visited the Breckenridge Lane McAlisters to get a sandwich. I've been a McAlister's customer for longer than most of the employees at this restaurant have been alive, and I'll NEVER return. The way both managers (and I use that term loosely) acted and embarrassed me in front of everyone in the restaurant is cause for dismissal! After ordering my food and picking a table, I put the card with my number on the table and went to wash my hands and find a salt shaker. When I returned, a man was cleaning my table and had my drink along with the other things I sat on the table in his hands. When I asked him what he was doing, he said he thought I was finished (although card was still in the holder on the table), and he was cleaning the table. I understand a mistake, I make them all the time myself, but as I was talking with the busser, a "manager" (and again I use the term loosely), came over and asked what the problem was. When I tried to explain it to him, he got hostile and immediately went to get another "manager" who also got hostile with me. This person told me that I was not welcome in his restaurant and would I vacate the premises. I told him that I'd be glad to when I got my money back. He claims I got "in his employee's face" and he would not tolerate that. He said "when you learn how to act in a restaurant, you are welcome to return!" I am 69 years old and have been in more restaurants than this man will ever be able to, and I know perfectly well how to conduct myself in any situation! I promise you, I will NEVER return to his or any other McAlister Deli! By the way, the other employee who acted like he wanted to get in my face should have tried, then we would have had a good mess! The manager you have at your Breckenridge Lane location is a disgrace to your company and should be fired! Any manager who treats customers, especially customers who spend a great deal of money with your company, the way I was treated today should not be managing (very loosely) your store! EVERYONE I KNOW IS GOING TO HEAR ABOUT THIS, and I promise you, I know many people all over our country, and each one is going to read this review! read more

Great place to get together with friends and family for lunch. Met a total of ten beautiful ladies there today for an impromptu ladies lunch and I was impressed. My food was really good and quickly delivered just as ordered. My mom even commented how fresh the croissant was that held her chicken salad. Everyone at the table just talked and ate and talked some more. Big shout out to Stacy who checked to see how everything was and if we needed any refills. Just a beautiful friendly young lady who definitely understands customer service and a good dine in experience. Will be back for sure and I intend on spreading the word about this location of McAllisters and Stacey!! Thank you read more

Food was not bad, but the service was questionable at one point . Stood there in line with 2 people who could take orders just sitting there . When I got my food, the one delivering my food wasn't friendly at all, didn't make attempts to show she cared to be there even . I felt honesty surprised she was allowed to serve food or front of the house with her attitude - she could use training . Reason why I'm getting 2 stars ? Food wasn't bad and it was done in quick manner . I understand quickness, but service and attitude shouldn't be sacrificed for it . read more

My husband picked up dinner tonight and I ordered a choose 2, potato and half sandwich. The French dip was 3 inches long with little roast beef and nothing else! I called the store to make them aware as I have never had a sandwich that small from McAlister's. She said that it was the new specification, removing 2 oz of roast beef as well as the cheese that used to be on the sandwich. As the price was over $12.00, I will no longer be ordering their sandwiches! read more

Every time I have ordered from this location, whether delivery or pick up, I have ordered the mcallisters club sandwich, which has Mayo and their honey mustard sauce on it. With out fail, every time there is next to NO condiments at all on the sandwhich. Even when I ask for extra!!! It makes the sandwiches dry and nasty! And they refuse to give my delivery drivers extra, or me as well! FIX THIS ISSUE. I will not return and tell others. read more

McAlister's Deli - Smallest amount of sauce and Mayo possible - Delis Near Me - Louisville, Kentucky

What I wanted: a naked chicken taco salad from Qdoba. What I encountered: Qdoba is not serving romaine lettuce currently due to the recall...and they have not acquired anything to be put in place of that...like spinach or mixed greens or hell, even iceberg lettuce. But ya gurl had just finished a fitness class and was HUNGRY. So a quick look up the strip of businesses and saw McAlister's Deli...and figured that they would have some salad-y type options. And indeed they did. I quickly settled on the Italian Chopped Salad with balsamic vinaigrette, and a soda, to go. Altogether it ran me just under $12. I think there is an option for a half sized salad and I really should have gone with that...this salad is MASSIVE. And it was...fine. It would have been easier to eat, easier to mix together, and more enjoyable to eat if the iceberg lettuce within the mixed greens was in smaller pieces an not solid chunks the size of my fist... It isn't on my list of usual food places, the locations I am aware of are not particularly convenient to me, and it just generally isn't my kind of place. It fulfilled a need when I was in want of a salad. read more

It's Saturday afternoon, 11 days before Christmas. Folks are taking a break from shopping and the place is packed. The service is great! We came in with a group of 20 and the McAllister staff did not miss a beat. Chicken salad on croissant with a cup of mushroom soup- YUM! This was a perfect lunch for a cold day in December . read more

McAlister's Deli - Chicken salad on croissant w mushroom soup - Delis Near Me - Louisville, Kentucky

My family and I have been to many Mcalisters and this is by far the worst one. When we got our food, most of it came out wrong. My mother order a spud with butter, sour cream, cheese, bacon and broccoli, and they completely left off the butter and bacon. Her ultimate nachos were composed of crumbs and very skimpy on the toppings. When we asked on of the employees for sombacon and some butter for her potato, the girl walked off and did not come back to the table at all. We then asked another employee and she also did not come back. The manager came to our table and had a very condescending tone. She brought back two butters and a little bacon for their large potatoes. My sister had also asked for sour cream for her food and did not receive anything. Overall the food was subpar and the employees were less than friendly. We will only go to our favorite location from now on. read more

McAlister's Deli - Delis Near Me - Louisville, Kentucky

So I go to McAllisters about once a week for the past 9 or so years. I usually go to the lime kiln one but accidentally ordered at this one and the service was really great, they were so kind and my order was correct. The reason I give 3 stars is because my fruit cup had a brown moldy strawberry in it, it was pretty darn gross to find, I've never had this happen before. read more

McAlister's Deli - Moldy strawberry - Delis Near Me - Louisville, Kentucky

See all

Every fall Panera switches up its soup menu, swapping out its lighter fare in favor of heartier winter soups, leading me to look elsewhere for a soup-and-sandwich combo that won't weigh me down. And that's where McAlister's comes in (unless there's a Jason's nearby; then it's a toss-up). I'm a fan of both the garden turkey sandwich and the beef dip, and both pair well with the fire-roasted veg soup. Come spring, I'll head back to Panera, where the bread is hard to beat, but this is perfectly serviceable alternative until then. read more

McAlister's Deli - Garden Turkey sandwich and Veg soup ($8.50) - Delis Near Me - Louisville, Kentucky

Good, fresh food fast. Great quality. Great iced tea. Lots to choose from. You pick two is nice.

Love this place for lunch! I had the Mcalisters Club w steamed veggies. Sandwich comes on a rosemary toast and has plenty of meat and veggies accompanied by their honey mustard sauce. I had the steamed veggies on the side, always a favorite, but seasoning on the veggies was non-existent. Not sure if all these are going away from it, but as much as I like veggies I do like a -little- seasoning on them. Service was fast at the counter, and food was great. I usually get asked a couple of times if I want a refill on my drink, but not at all today. (To be fair, I was there at a non-traditional time for lunch--2pm--so maybe there were staffing transitions taking place). Love this place and will absolutely be back! read more

Pepperjack Turkey Sandwich, came with bacon & ciabatta bread. Flavor/Taste: Wonderful. Value: Not hardly. About the size of a Subway 6" and about 1.5" high. If only it were twice the size for one person. read more

McAlister's Deli - $7.59 Pepperjack Turkey Sandwich (minus 2 bites) - Delis Near Me - Louisville, Kentucky

Always a good spot if you want a quick lunch or dinner! I personally have tried almost every sandwich and I haven't bit into one that I didn't like. read more

They are on a mission. The staff are very attentive when it comes to safety. The are there for you, they want to get your order and get you satisfied. If you decide to stay and hit your meal, the Team will follow up with anything you need. Fill ups or fix it to go. I realll like their service. Bill Ridge read more

I love mcallisters deli, this one is the worst. We usually order for our company lunch. We ordered from there ordered a BLT we received bacon with mayo on bread. I ordered a sugar cookie couldn't eat it was falling apart (stale). Today I ordered (because your closer) and I can't even eat my croissant chicken sandwich the bread is so hard. I will not be ordering from this one again. I will drive out of my way to go another one. read more

I am used to great customer service from McAlister's, but this location has pretty unfriendly employees. The only nice person I came across was the man that put together my pick-up order. He was very pleasant and even joked with me, but the other employees that worked there seemed very unhappy. I should have checked my order because two things were missing: the potato salad that came with my sandwich and the pickle that came with my dad's wrap. It was a good thing I ordered an extra side of Mac and cheese by chance, otherwise I wouldn't have had a a side. A nice mistake that happened is that the man that gave me my order thought that the cookies I had ordered had not been put in the bag- they had, so he accidentally gave me two extra cookies. I did not realize until I got home, otherwise I would have brought them back. The food itself was good. My dad and grandfather loved their soups and sandwiches. My Mac and cheese was great- I just wish the customer service had been better. If it hadn't been for the man that gave me my order, I probably would've only given two stars. read more

I came here for dinner with a friend and honestly the service was amazing, they were all very helpful and seemed to always be there when you needed them. I got the spicy turkey melt and the tomatoes and avocados were very fresh but the sandwich itself was just ok. Great visit! Andrew and anthony were especially pleasant along with joey. read more

The service was quick & friendly, and they offer no contact carry out, but that's all the nice I can say. The Southwest Chicken Salad had absolutely no flavor, and was doused in hot sauce to give it a hint of taste. The half rueben was stale marble rye with enough corned beef & dressing for a bite or two, balled up in the center of the bread. The chocolate chip cookie had that plastic sheen of highly processed food that's been sitting a while, and one bite proved as much. The Heath Bar cookie was so stale I spat the single bite into my napkin. This was my first visit to a McAlister's, and will definitely be my last. read more

Stopped by here before taking the kiddos to a show at stage One. No wait, quick orders and good food. So much better than fast food options. Did you know they have FREE kids meals Monday-Thursday. I bought one adult meal and received all three kids meals free. I was shocked! The place is clean, the food was prepared quick and all for $8.05! Whoa! The kids ordered Kids salad, Kids pita cheese pizza, and Kids nachos. I ordered the pick 2, fire roasted vegetable soup and Italian salad. This place is probably slammed during the day but evening it was fine. Also located next to old stone creamery so with my savings I could also buy ice cream! read more

See all

Mark, a server at McCallister's on Breckenridge is the epitome of what it means to provide stellar service. Today, he went above and beyond to ensure not only my table but others were completely satisfied. He was kind, sincere, and professional. Thank you, Mark, for making an ordinary lunch extraordinary; you are AWESOME! read more

Mostly bread for sandwiches. Would and should have made my own. If you want it done right do it your self. Unfortunately I ordered out of convenience. read more

McAlister's Deli - Bread 4 sandwich - Delis Near Me - Louisville, Kentucky

This is an incredible example of "why did I eat that?" McAllister's Deli has excellent sandwiches and potatoes but their sides are a crime against food. I don't like having to doctor my food up. Their "New Yorker" sandwich makes me really happy and is a part of my haircut routine (McAllister's is right by my barber). I want to rave about this place because there are several things I like about the place - especially as a retired special education teacher I love that they have people with "varying abilities" working in meaningful ways. Part of why I keep going back to McAllister's is a desire to encourage that kind of hiring. Everyone can contribute, somehow, and it's nice to see the "differently able" or however you want to term them working alongside everyone else. However, this place usually takes a while (the scourge of having too much on your menu) and while some of the people here are polite too many are surly. My order is often wrong and I don't change up my order, I order it like they make it. I wouldn't go out of my way to go to McAllister's but it's a good choice when you're right by it. If I wanted my food to take a long time, for my order to be wrong, and for people to be rude to me there is Wendy's right there, too. It's a very expensive place when you consider what you get and how bad the service can be. There's better food and better service, for the price. read more

I was visiting friends in the Louisville area and decided to catch a late night snack here. The service was fast and friendly. I ordered a Savannah salad. For $8.00 I received a very large, fresh salad with lots of tasty ingredients. There was plenty of chicken. I'm from Michigan where we love bread so I would have preferred some bread and butter with the salad but overall it was good value for the money. I noticed they had a large selection of soups and sandwiches so I would go back. read more

It was somewhat clean(ish), the service was good and fast but the food was alright. The McAlister's Club is a tiny sandwich and lacked alot of everything. It's your typical sandwich chain restaurant. read more

McAlister's Deli - McAlister's Club - Delis Near Me - Louisville, Kentucky