Just terrible... bunch of kids working and really slow... only one register open... didn't get the free kids meal ... kid at register said "I will do it next time"... no manager visible ... this place has really gone down hill... read more

Food was missing from our order and then hair was found on one of our sandwiches. It's near impossible to get a answer on the phone and for some reason impossible to get a receipt. It seems like it is always something. I understand staffing is bad everywhere but that shouldn't diminish the quality of the food. Likely will not order from here again. read more

My potato was fine...the cheesecake superb, but for my friends, you dropped the ball...30 minute delay in bringing in the food, then it was cold, as if someone forgot to expedite the items when they were first made. They weren't the only ones whose orders were lost in limbo. If some of these girls at the counter would quit chatting and flirting and CONCENTRATE on work, the two other stars I lost would return to this review. read more

Good effort from the personnel, not so good from the kitchen. South west salad with rotten avocado? When asked for avocado replacement they said no more avocado available, please do no offer a salad if not fresh ingredients available read more

I love eating here. There have been a few times where I purchased a spud to go and it was crunchy throughout, which tells me that it was not cooked long enough. However, I still love the place. The tea and cookies are always worth the trip and the staff members are always friendly. I have a 3 year old daughter and she also loves to eat here. The staff go above and beyond to interact with her as well. read more

Great place ! Great food & I love everything I get from them !!! The salads are the best & lord the cookies will take you on in !!

Arrived last night to witness a team of kids running through the restaurant. The owner or the manager evidently sponsors a little league team and were there eating. Children were touching people's bags of food calling out for the to go persons name. They were running behind the counter, touching everything in sight. I'm sure not one of the washed their hands. I'm sure not one of them has gone through a health department course on hand washing, cross contamination, etc. Not one employee said anything about it. They were loud, dirty, and seemed to be unchecked at this restaurant. During cold and flu season this is the last thing I want to see when I choose a restaurant to eat at. I left and did not eat there and honestly won't be back. If the owner/manger can't see what was wrong with this behavior, there is NO TELLING what is allowed in the kitchen. read more

Very disappointed with our catered delivery today. Not all the salad dressings were sent, no brownies on our assorted cookie tray, no jalapeno kettle chips. And no mayo or mustard was sent. We have used for many years when Mandy was there and it sure isn't the same without her. I don't know that I'll continue using your restaurant for our sales meetings. read more

McAlister's, do yourself a favor & save your generic response to my review. There is no way that you don't see that there's a TERRIBLE situation at this very nice location! After not having soup, on a previous trip two weeks ago, I regretfully decided to bring my family back for a second chance. On this trip, I ordered a baked potato (Spud) to find out you all were out of potatoes. To make matters worse, my "Sweet Chipotle Chicken Wrap" (menu description below) was served ICE COLD! "Sweet Chipotle Chicken: The ideal mix of sweet, spicy and mmm. Flavor your grilled chicken with sharp cheddar and a unique spicy sweet chipotle peach sauce. We grill it all together on ciabatta and serve it up warm. It's a smile waiting to happen." Needless to say, both experiences were anything but a smile!! read more

Kale sup on point and the sandwiches are on point as usual.if u r n the area and have rhe craving a good 2 thumbs up

Normally we have always had good service and food. Today, we couldn't get waited on. It was like we were invisible. We finally walked out. There wasn't any other people in line so figured they didn't need the business. It is a shame to ruin a decent reputation. read more

I have eaten mcalister's for many many years. Lately, we have been eating here for work a lot. Every single time we order, something is wrong. Whether it is food being left out, or a wrong order. Today, we placed an order that included 3 entrees. There was something wrong with all 3 of them. Today, my club wrong did not have any bacon on it and i did not receive my side. We got the wrong dressing for one of the salads, and we asked for extra pickles just to receive not one of them. Like i mentioned, i have been eating here for over 10 years, and it has always been great. not anymore. I can definitely tell it has gone down hill bad. will not be back to this location. read more

30 minute wait for baked potatoes. Not sure where to stand when waiting for a to go order. They need someone on the floor refilling drinks etc because 9,000 people keep coming up to the already crammed up counter. Gotta refill that delicious sweet tea they have. I'm from out of town but don't think I'll be back to this McAlister's when I return. To be fair it was dinner time. read more

Good solid McAlister's. It is a clean restaurant and had good service. We have been here maybe 5 times. I would recomend it if you are craving a sandwich. read more

Been to this location a few times. Always reliable &I the customer service is great. I call in a lot and my order has never been wrong.

I will preface this review with saying, my food tasted great! That is the only reason I am giving 3 stars. However, the restaurant smells like a gas station restroom. The floors appear to have not been mopped in a long time and the counters are disgusting with food and crumbs piled in the corners. The booths clearly haven't seen any kind of cleaner in some time. While my food was good, I question what the kitchen could possibly look like since they don't seem to mind how the dining area looks. If I had not been starving when I walked in, I would have turned around and walked back out when the smell hit me. Please clean your restaurant before you cause someone to get ill. Staff was extremely friendly! They just need to clean! Dollar tree next door sells some really cheap cleaning supplies! read more

wow just wow food = amazing customer service = incredible atmosphere = impeccable i was greeted by this fine young man named logan i believe it was. i am vegan and have quite a lot of adjustments to make to my order and as frustrating as it was he was managed to keep up. read more

My wife and I and our 2 kids love this location. Kids eat free on weekends and we always have a nice lunch here. Service is very good and very friendly. Food is always fresh and hot. Would highly recommend read more

I received the best service here!! I mean outstanding!! I will continue eating here for a long time!! I can't remember the female manager name but she is awesome!! Very pleased read more

I frequently eat at this McAlister's Deli location since it is close by. Great place to grab a quick sandwich, soup, or salad. Their signature spuds and famous tea are favorites! What separates this location from some of their others that I've visited is the great staff. Very friendly and the managers show great attention to detail. On the rare occasion when something wasn't right with my order, it was resolved quickly and courteously. Clean environment and pleasant atmosphere. Meeting room available for use and small outdoor patio area. read more

I used to love going to this location to eat for lunch & if I didn't have time to stay - I'd call in my order & bring it back to work to eat. For the last several times I've tried to call to place a To-Go order - I was left on HOLD for over 25 minutes before I hung up. The last time I actually drove all the way there hoping to arrive & the older gentlemen whoms seems to run it was there - he he was, I was going to show him my phone & how long I'd been ON HOLD. There are a couple workers there that do not need to be there - one doesn't smile AT ALL & is slightly rude at times. I've just been really disappointed with their overall service - thye need to step it up & get better. The person taking TO-GO orders need to only do that unless there aren't any calls being placed - NEVER KEEP PEOPLE ON HOLD LIKE THAT. read more

Always enjoyable. A very good deli that always delivers a great meal. Tried many items on the menus as I eat here offer. Taste and see...