We only ate here because we had a party in their private room. Instead of calling out order numbers they walked in and announced the order. It's very difficult to hear in a room of 30 people. Some orders never showed up so we had to go ask about them. The food is mediocre at best. My Reuben had maybe a teaspoon of dressing and a teaspoon of sauerkraut. The corned beef had no taste and the bread is colored to look like rye bread but has none of the flavor. My plate had a half of a sliced pickle while all of the other plates had a whole slice. read more

McAlister's Deli - Reuben Sandwich - Delis Near Me - Olive Branch, Mississippi

I come here every single day on my lunch break, and every time the service is absolutely amazing, the cashiers and everybody that runs this business are so outrageously sweet, especially Ms. Melissa! Food is always cooked and prepped to perfection, while the whole atmosphere is very welcoming! read more

McAlister's Deli - Scenic view from table - Delis Near Me - Olive Branch, Mississippi

they close at 9 pm And arrived at 8:30. We were told we could only get our food to go and not dine in.

Food was great. It was pretty messy. I would like to go there and eat instead of delivery I believe it would have been better

We picked up dinner this evening. The food was great. The service was friendly. We ordered via the app and the food was ready when we got there to pick it up. The taste of everything was great. The max spud was definitely that. Thank you. read more

I always get the half/half savannah chopped salad and harvest chicken salad sandwich. They are delicious together and only 500 or so calories for the whole meal. I feel healthy and good about myself when I eat this, and it is soo good! read more

McAlister's Deli - Savannah Chopped Salad Harvest Chicken Salad - Delis Near Me - Olive Branch, Mississippi

I am not sure what happened to this location, service has gone down. I get to go orders with missing items because they are out of items frequently. When I ask about a refund, they say I have to take it up with the app, which is McAlisters website, where I ordered it. I just stood inside for 10 min only to find out my order was ready the whole time getting cold on a shelf behind the counter. read more

This place is in a strip mall on a small side street. Plenty of parking spots. The place has plenty of seats on the inside. Customer service is always hit or miss here. The lack of customer service is due to staffing issues and not the staff themselves. I ordered online and showed up 10 minutes later than planned. My food was still not ready. It took 5 minutes for the cashier to get to me because she had to answer two phone calls. This was not the cashier's problem but a lack of staff. The food I got tasted good but could have been better quality. The Savanna Salad looked like it was missing ingredients but I may have been mistaken. read more

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During the 45 minutes we've been here I haven't seen even one example of a front-of-house employee who could outpace faster the average nursing home resident. 17 to 20 year olds that take slow tiny steps to deliver food or restock. Food was fine - on par with other McAlisters. Though geriatric in speed I did see a table get cleaned. read more

The food was bland they forgot the pickle. The service was great and fast. But if I want McAllister's again, I'll make the drive to Germantown because it's a lot better. read more

All I've got to say is check the bag before you leave. I was very specific I needed two to-go sets of silverware. Got none. Guess my wife and I are eating a salad and loaded potato with our bare hands. read more

In my opinion staff can make all the difference in your dining experience. Each time i come here, it's nothing but smiles and nice attitudes. Not people wishing they weren't there and taking it out on you. This particular location also gave me a discount for my door dasher grabbing the wrong order. It took me months before I was able to grab that, and I'm still not sure if they ever found the note about it but they kept their word and gave me my meal. The atmosphere is also very clean and almost like an nyc subway feeling. 10/10 McAlister's is the best! read more

Service is fantastic but my gluten free bread- yes, I have a real allergy- was burnt and literally 1 piece of roast beef and a tiny bit of cheese. I ate it to try it and it was truly awful. Pitiful portion. Potato soup was great. Never had a sandwich from anywhere look and taste so bad. My husband and I agreed not to come back. Firehouse has great gluten free bread... we will be going there from now on. read more

McAlister's Deli - Gluten free bread French Dip and potato soup. - Delis Near Me - Olive Branch, Mississippi

Great service and food! The restaurant is clean and tidy, management walking around doing quality control and picking up plates!

The food is great. Service is below par. The place was clean and nice. However, every time I order a sandwich and I ask for no avocado. I get avocado. As you see, it was ordered correctly. The lack of employee caring about doing a good job is below standard. I eat at this location frequently and try to order a different sandwich every time. The last 3 that I ordered without avocado, has been ignored. So check your food yourself. read more

McAlister's Deli - The Avocado in a pile. Please listen to your customers. - Delis Near Me - Olive Branch, Mississippi

I ordered a loaded potato...It wasn't loaded!My husband picked it up for me .They didn't put any sour cream in bag or butter. I was so looking forward to it. read more

McAlister's Deli - Loaded potato - Delis Near Me - Olive Branch, Mississippi

Management was very kind to me today. Service was excellent. Food was fresh and yummy. 100% recommend.

We waited for our food for 50 minutes when there was only about 5 other occupied tables in the restaurant when we arrived. More people showed up later, but their orders were placed after us. They didn't seem short staffed, just seems the staff they have doesn't know what they're doing, or they simply just didn't care. When we asked for an update on our food, the employee came back and said "they are plating it up now" and brought PART of our order 10 minutes later. The rest of our order didn't come for another 10 minutes after that. I highly suggest not coming to this location, as it is by far the worst in the area. Their food is also not very good quality at this location, and the service is even worse. Don't waste your money here. read more

I love this location. Prompt and good service. The elderly floor person was a little too eager to take my plate but I think she was new and trying to do a good job. read more

Great restaurant! Good food. Good drinks. Good atmosphere. Would give 5 stars except sometimes service can be a little slow.

During my recent visit to McAllister, I was incredibly disappointed with my overall experience. The salad I ordered failed to live up to the deliciousness I had enjoyed during previous visits. The lettuce appeared old and lacked the freshness I had come to expect. To make matters worse, the sweet tea I ordered was unsweet, which was a stark contrast to the perfectly sweetened beverages I had enjoyed before. The manager, who should have been overseeing operations, seemed disengaged with earbuds in. The restaurant's cleanliness was also subpar, with a nasty floor that gave an unfavorable impression. The state of the bathrooms was equally appalling, leaving me utterly disgusted. Without a doubt, this was my worst visit ever to McAllister, and it has left me questioning whether I should continue patronizing the establishment. The music lacked taste! read more

Don't know why this business has gone downhill so badly, but it has. Pre pandemic there was friendly, fast service. Now it takes forever to get your order. This visit my so called famous tea was so weak it looked like green tea. I have had 3 sub par experiences here and this will be my last! read more

Great service food was amazing. I wish that the could have put more chips into my box for my soup but overall I loved it.

Such disappointing results after placing a to go order for a spud max (specifying on the phone that I was slumped on portions last time) and receiving a huge potato with about as much meat topped on it to fit in the small condiment jar that the sour cream came in. I went back inside and questioned whether it was an accurate depiction of what the dish was created to be and one of their managers stood by the skimped portioned potato. I then googled pics of spud maxes and I definitely know that what I received was not a good representation of their products as intended. I won't be returning. read more

This place needs a manager fast! Failure in all aspects. The kitchen service was chaotic and out of everything and I could have broken glass with the sandwich bun. Plus it was the incorrect sandwich. People around us were getting incorrect orders and waiting long periods of time. read more

Pretty much every time I come here I have to wait about 30 minutes on a to go order. 99% of the employees are either not wearing a mask or wearing it in proper by not covering their nose. The general attitude of the staff is not really very good read more

Walked in and then walked right back out. Why does it smell So awful in there? This is the second time I've walked in there and it just stink. Are you mopping with toilet water? read more

I was in there earlier I had ordered a French dip and the young lady had blonde hair seemed kinda younger that was bagging my order she asked who looked like a manager to wrap my gray so it didn't go all in the bag gave her terrible attitude and said "I don't wrap" so she had to ask the other man in the back to do it for her. I will not be back knowing they treat there employees like that. read more

food is great but when you call to place an order for they will not answer. it burdens my heart deeply that a man and or woman or non-binary gender person can no longer order a delicious sandwhich without scrunity and malice. this nexus city deserves better than this. im not mad just dissappointed. read more

The restaurant smells horrible, like a dirty mop... it looked OK but the stench was very off putting

If it's not delivery, I will not be back. 30 minute wait for a salad and a sandwich. This is beyond ridiculous. But the young lady who brought me my order was very apologetic & nice. read more

We placed our order on the mobile app and they did not care about our order. they came one hour later to tell my family if we want our money back because they don't have potatoes! One hour?? Why would they do that. they don't care about customer Service, how bad not coming back never!!!! read more

Food was great!! Absolutely love this restaurant,great people great food great everything

This Mcalisters location should just be shut down at this point. The workers are absolutely rude. Spuds are always a 40 minute wait- but when you ask a manager, it's a 20 minute wait. There is no sympathy from these workers. I would not recommend this location if you're looking for a true Mcalisters meal. read more

Worst meal I've had at McAlister's. I always have the Reuben and here the sandwich was cold, barely any sour kraut, Bread soggy and juices pouring out of the sandwich. Potato salad looked days old and had condensation in the container. I'm not a picky eater, but the food was just pitiful and barely edible. Numerous dirty tables, floor was dirty and customer service non existent. Save your money read more

This place is quite possibly the worst McAlister's I've been to. When a to go order is called in, if (and I mean if) you can get them to answer the phone they start off by telling you it's going to be a 45 minute wait to get a cold sandwich????!!!! There is not many people inside when you go inside and at least 5-6 workers. She. You do get your food half the time it's not even right. The servers are more worried about closing down the other side of the restaurant so they can leave at 7pm instead of trying to get food out. Terrible. read more

If you place an order ahead (because you don't want to wait on your food) add 30 mins to the time you are given. This is by far the slowest McAlister's there is. I have never once placed an order and it was ready when I arrived. read more

Waited 40 minutes at the restaurant for an order I placed online well before I got there. The tomatoes and lettuce were frozen. Chocolate chip cookie was so hard I could not even bite it. Front of restaurant was not stocked (no lids) and dirty. Paid $38 for two sandwiches, 2 drinks and a rock they called a cookie. Such a shame as mcAllisters used to be one of our favorites but we won't be back. read more

It took 30 minutes to get the food as on post stated and no one had a since of urgency when it came to service. I know lunch time can very busy but there should have been at least 2 on the front counter and a better system to get the food out. Not sure if they ran out of spoons but they gave me a fork with my soup and I am just happy the hotel I am staying at has a kitchen so I can enjoy my soup. This is my first time visiting a McAlister's and I will give the chain another chance at some point. read more

Food was missing from our order and then hair was found on one of our sandwiches. It's near impossible to get a answer on the phone and for some reason impossible to get a receipt. It seems like it is always something. I understand staffing is bad everywhere but that shouldn't diminish the quality of the food. Likely will not order from here again. read more