The average rating on this site is drastically off. Competitors must be trying to drag the rating…read moredown. This a family owned business that delivers superb service, reasonable prices, and the buying experience is completely transparent. Eli Frakes was my salesman, for a a beautiful 2019 Toyota RAV4. He wasn't pushy, he answered all my questions and worked hard to get me into the vehicle I wanted, rather than guiding me into a higher commission. Honestly it was the best car buying experience I have had to date. And ladies, if you're single he is one helluva gent. Great guy!

I was super wary of buying a used car without knowing any of the sellers in the Denver area, but my…read moreexperience here was fantastic! Eli has been wonderful to work with, and my partner wants to adopt him at this point. Super solid guy, honest, very responsive, and just all around great to work with. The financing process was a little complicated due to my participation in a state protective program, but everyone there was determined to make it work and willing to even go in person to the DMV to make sure everything went through well and that my personal information was still protected. Highly recommended, and very much appreciated!

Took my sport in for routine maintenance and JC's discovered some pretty serious suspension…read moreissues. The cat has 100000+ miles on it so wears is to be expected especially the heavy Rangies. I had felt that the car wasn't tracking well but just assumed it was because the snow tires I never took off were very due for replacement. It cost me but not more than I would expect for the level of work performed. The old girl tracks like new again. As someone who has owned 18 Rovers if you think JC is expensive have it serviced at LR Denver work will be half as good at twice the price. I dont know where the bad reviews come from. If I have ever had issues with repairs they are promptly corrected.

4.5 Stars (5.0 Work/4.0 Scheduling)…read more I was in 3 times or so over the summer to get my D90 overhauled and hence spent A LOT of money getting it all fixed up. There are are a few annoying things mostly related to scheduling. It is a hassle for me to get down there, catch an Uber either coming or going especially when they couldn't get to the work when scheduled. My Defender is not my primary car, but at one point I had to take my primary car in for work, so I had to come back, to pick up the Defender (so I could drive while my other car was in the shop) as they were not ready to work on it, and then bring it back. Anyway, I get sometimes a job goes long and they miss their time lines but an Uber is $35 each time and kills two hours for me. That being said, I believe their work is great. They did a great job trying to find OEM parts for a vehicle that is nearly 30 years old. Anyway, in my mind the prices are on the high side, but hopefully the work holds and if there is an issue they stand behind it. I hope to take part in one of their Meet Ups one of these times.

We bought a truck from John and he was a pleasure to deal with …read more No cheesy salesman attitude or hoops to jump through . Even the financing was pretty painless . Thanks

I bought a 2019 Rubicon with a carfax but I didn't notice the Rust on the doors and they definitely…read moreweren't willing to point it out and the warranty was expired through jeep. And I should have checked the blue book because it was way over priced. I wouldn't recommend them. They will take advantage if you let them! They were like $10000 over after rust is factored in.

Similar to Angel L. I had some issues with my car that I reported on day 1. It seemed simple - tail…read morelights were out, and the parking sensor was broken. However, it took multiple trips to the dealership and/or shop to get it resolved. Thankfully, after I complained about the delays, the GM Jim got it escalated - They actually picked up my car and took it in for repair, and provided me a loaner car each time. I appreciate Jim, Ely, Alex, Dan E. and Johnny (the delivery guy!) for making a stressful situation work out in the end.

I had a really bad experience with this dealership. The salesperson was actually cool and helpful,…read morebut the way they do business overall is weird and unprofessional. They told me the car came with a 30-day warranty, but when problems started on the first day, they said it would be fixed. I've taken my car back to them twice now, and nothing has been done--my car still has the same issues. I feel misled and ignored. If you're thinking about buying from here, be careful and get everything in writing because verbal promises clearly don't mean much to them. I would not recommend this place.

We were looking all over for a decent used car, and everything we found was overpriced and in poor…read morecondition -- until we went to Japanese Car Connection. The cars here are clean, well cared for, and reasonably priced. We finally found the right car for our family. What really stood out was the integrity of the sales/shop manager. You can tell they truly care about the quality and safety of the vehicles they sell. My son is a mechanic, and during our conversation the manager said something that really stuck with us: "If I wouldn't feel comfortable with my family driving it, I wouldn't put it out there." That level of honesty and standards is hard to find these days. Not to mention the 3,000 miles/ 3 month warranty what is unheard of for a 12 year old car. Highly recommend Japanese Car Connection if you're looking for a reliable used car and people you can trust!

Just bought a used 2017 Subaru Outback from them! Made the process super simple, showed trustworthy…read morework and repairs, and I could tell the car they chose to buy was in good condition. The biggest reason why I trust them is their repair work they've done on their own cars as well as servicing other vehicles (outside of the ones that they sell) showing others trust their opinion as well. Would definitely recommend and plan on coming back if I need a new car in the future!

Beautiful dealership! Looks brand new and modern. The cars honestly sell themselves cause you gotta…read morereally want one to spend what they cost. That being said, I had a mini that i absolutely loved. It was in as good condition ss you could keep a 6 year old car. I needed to sell as I needed an AWD car. I got an online offer from this group and when I went in person they totally low balled me. Offered me significantly lower than the online offer and carmax, carvana, and autonation. Ended up selling for $1k more elsewhere. The sales guys were nice upfront but had a bit of an attitude through the text chain the trying to negotiate.

Honest, Comfortable, and Truly Exceptional…read more We recently traded in our truck and purchased a used Mini Countryman at Schomp Mini, and the entire experience--from the first test drive to the final paperwork--was stellar. Working with Jessica, our Client Advisor, was a true pleasure. She was knowledgeable, down-to-earth, and never pushy--just genuinely helpful and clear at every step. She made what could have been a stressful process feel easy and enjoyable. When I had detailed questions about the car, she didn't guess--she walked me straight to the service advisor who answered everything with clarity. That kind of professionalism and teamwork gave me confidence we'd be in good hands long after the sale. The test drive was simple and seamless, and when it came time to handle paperwork, it was almost shockingly easy: Jessica just snapped a photo of our licenses and that was it. Everything was done digitally and transparently. Yes, the whole process took a few hours (we arrived at 10:15am and left at 2:30pm), but the time was spent in a relaxed, welcoming environment with coffee, snacks, and truly comfortable seating areas--including a discreet work nook where I took a client call. The dealership feels more like a boutique hotel than a typical car dealer. Jin, the Store Manager, was also fantastic--professional, warm, and straightforward. When our Mini needed a minor service before delivery, Jin proactively arranged a loaner car, and they actually finished the work earlier than promised. We were thrilled to get the call that our new car was ready ahead of schedule. As for the pricing model: it's clear, fair, and commission-free. I didn't feel like I had to haggle or "watch my back"--and that's a big deal. The trade-in offer for our truck was more than fair, and we left feeling like we got great value on both ends of the deal. And this next part feels important to share: As a 53-year-old woman, I handled the entire trade and purchase process on my own. I say this not as a statement about me, but as a compliment to Schomp Mini and especially Jessica. I felt safe, respected, and never once patronized or pressured. For other women who might feel uncertain or overwhelmed by the idea of buying a car--this is a place where you can feel confident and empowered. And the car itself? We love it. The Mini Countryman is the perfect mix of sporty and sturdy--great for mountain driving, surprisingly spacious inside, and incredibly comfortable. It feels high-end and responsive on the road, with all the personality you'd expect from a Mini. Bottom line: If you're looking for a dealership where the people are honest, the process is smooth, and the environment is actually pleasant--go to Schomp Mini. Ask for Jessica. We'll be back when it's time for our next car.

This is a great location and they have taken exceptional care of my husband and I since we moved…read more They are kind, respect our time and make reasonable recommendations. All the service advisoirs are kind and excellent with communications. Joshua helped me with a complicated repair and even treated our doggo to a BarkBox, Chewbaru- a Subaru chewable for dogs! The waiting room is open, comfortable and has plenty of space to work. Bottom line- they care about your wallet and vehicle as though it was their own.

This place has such a mix of reviews that I just wasn't sure to come here or not. However, I'd…read morealready been to Schomp and Auto Nation Subaru for previous routine services and didn't like them at all so this was the next closest place... I have to say that I was pleasantly surprised! I was greeted, treated very nice (not like I was an inconvenience, like the other places I'd been). The place to drive my car in was easy to locate with signs and plenty of room to maneuver. Everything was clean and everyone seemed well organized. I was provided all the information I asked for, verbally and in writing, AND they even washed my car for me, before giving it back! All things that were not provided at other Subaru's around the Denver area. This is the kind of treatment I am used to and have come to expect from Subaru; glad I finally found one in the area that provides it. (I was previously in Northern Virginia where all of this is pretty standard). The story: I had an appointment, which I scheduled online, arrived and drove myself in and checked in with Joshua. He was very nice, actually read my online notes on what I wanted, told me it'd be an hour to an hour and a half (I had requested oil change, all fluids checked, and all systems inspection because my service contract was coming to an end soon and I wanted to ensure that no work was needed). We left and went for a walk around the neighborhood, came back about an hour later and sat in the waiting area. The waiting area is nice because it provides snacks and drinks (although I do wish something more interesting was on the TV's). Without having said anything that we were in there, Joshua came in and found me to give me an update on things. He must have seen us come back, which is nice that he was paying attention to that while busy with other customers too. My car did need an alignment which unfortunately took an additional hour (not sure why an alignment takes that long). Afterwards, Joshua came back and brought me out to explain everything. He even gave me an entire analysis write up they did on my car, which I never received from the other places either. Then pointed me to my car, which was brought inside, so I didn't have to wonder around outside looking for it; and it was even washed up for me. Finally, a Subaru that takes care of their customers! I will mention that the only reason I didn't give this a 5 star is because it took over 2 hours to do this work, which in my experience is excessive for someone who made an appointment and didn't just drop it off in the morning to have done anytime during the day. Normally this would be a lot more irritating as a I value my time, but this inconvenience was easy to overlook, given how well I was treated.