The mochas were room temperature and not stirred. The fried egg in our sandwich was grey blue around the yolk. Horrible as we took it to go on our trip and couldn't go back for a refund. They don't man the counter even if a line forms. read more

My husband and I rarely go out to eat but we decided to go to McDonalds. The burritos were clinging to the paper and became totally destroyed when we tried to remove them. We wanted our burritos not shredded or stuck to paper. Thank god the tea was decent , not something a southern granny would recommend. read more

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I presented a receipt with a code number for buy a sandwich, get one free as I had completed the online survery. The employee did not know what to do with it. The manager came to help him and was very short and argumentive with him. She looked at the receipt and said since it came from another town, they could not honor it. Then i used a code to redeem points and the employee did not key it in properly so he reluctantly got the manager. She ws angry this time, fussing at him and told me that they were not responsbie for the codes being correct. I told her to look at reciept and she'd see it was not even punched in and she would not even look. You could tell that this was a very toxic work enviornment as the employee was afraid to approach the manager with his problem. After all this, they left out one soft drink, but I told my wife just to forget about it as I did not want that employee to get fussed at by the manager in front of all the customers again as she ahd done earlier. She was totally rude and others around also saw it. To top it all off, the reciept I was given is the same as in town where I live that has the buy one-get one free sandwich. So this location DOES participate in the redemption of these survey receipts. Now the food was good and hot, but the process to get it was a mess. I've been to many McDonald's all over the country and have never experienced such a rude employee, much less a manager. Hopefully there is another McDonalds near that area, because I hightly recommned that customers stay away from this location in Amelia on route 360, heading into Richmond, VA. read more

Small town McDonald's you would think you would see service with a smile Not unhelpful attitudes and unwillingness to help customer with their mistake Other customers waiting said they have all kinds of issues here Badly managed that is for sure Recommend avoiding Hardee's another option near by and the sub place across street has always been great Try those instead read more

The sign on the door says they are open until 12 midnight. We pulled in at 11:03 and were told they were closed. My husband told them the sign on the front door says they are open till 12 AM and she said there's a corporate number we can call and she has been telling customers that for days. Change the sign on the front door and change the hours on the Internet because it is false advertising. I googled McDonald's near me and it said it is closing in 51 minutes. So obviously, the Internet thinks they are open until midnight as well. I don't know whose responsibility it is to change the sign or to change the website, but somebody needs to do it and it's not me. read more

I don't usually rate McDonald's, i rarely visit. but a group of us met up here before taking off cross-country on our motorcycles. This one deserves a little praise. The staff is so friendly I forgot for a moment where I was. As we were eating breakfast one of the employees walked from behind the counter into the dining area and asked all customers if they needed anything, was everything ok? Refreshing! read more

I was a customer at the Amelia Co. Va. McDonalds on Monday, A M and was so disappointed in the service as that the lines were very long, there wasn't a cashier and the staff was at 3. The temperature for the day was going to be hot, and they had no air conditioning. It seems that these conditions have been going on for sometime now. This McDonalds has always been a thriving and good source for your meal but if they're more interested in making MONEY and not taking care of their workers and what is needed SHUT IT DOWN!! until you MAKE IT RIGHT!!!. Today is Wednesday and the temps are going to be high with indexes of 105. SO WHAT YA GONNA DO ?? read more

cheeseburgers completely left out of order ff were cold as were nuggets. no one answered the phone I don't have the means to return there today extremely upset read more

The kiosk was my savior since I'm not much of a social guy. The servers didn't seem intimidating though haha. Anyways, this was one of the less clean McDonald's I've visited. Other than that, the food was ok. I do highly recommend the mocha Frappuccino! I could tell my pies were old. read more

Worse service ever, Employees have a bad attitude, and dont care if you buy or not.they need to get new employees that really care about customer service. read more

While we were waiting in line for our food after we ordered, I asked for syrup and the lady threw that shit at me full force and gave me a black eye, and it took so long to get our food that my son went missing. Little did i know one of the workers kidnapped him into the back of the restaurant and put him to work since they were short on staff. Very unprofessional. read more

McDonald's - the worker that threw syrup at me - Burgers Near Me - Amelia Court House, Virginia

The food was cold the service sucked I waited 15 minutes to get my food while they waited on the drive-thru and took food out to people outside and there was nobody here in the parking lot when I got here so I will not be back at this McDonald's and I will put the word out it sucks read more

This seems to be a very busy place. We had to wait in line but the lines for the drive thru were packed, even during off hours. Stop here when traveling. Food is consistently good. Restaurant and restrooms are clean and very convenient. read more

My wife picked up some dinner last night from McDonald's because it was getting late. The girls meals were ok however by quarter pounder was trash. The bread was hard and stale. And the meat was so overcooked that it had no taste and was the size of a normal burger. This store is getting worse and worse. Going to go to Hardee's for now on, or Angelo's if their open. If you go to this McDonalds please check you foo before you leave. read more

Go when it is not super busy. They have a big tendency to get orders wrong with moderate-high traffic.

We went through the drive through about 330 pm today. Stopped at first window and it was so dark did not see anyone. So went to pick up window. Just getting two cones. Gave the girl the money and the girl that said she was at first window came and asked why we didn't stop. I told her. She had a real smart mouth and not in a good way. Rude. So I told her I would stick to the Blackstone McDonald's. She said, you just go ahead and do that. Not first time customer service was bad at this location. Just the first time I have written a review. read more

Everytime I go here they always forget something from my order. I went there this morning and they were still closed at 6:15 and it seems that the frappe machine is the new icecream machine always down being cleaned. read more

Worst food, if you go through the drive thru they give you old food. Same with McD at Hancock Village the same owner. They must follow same rules applied by management. read more

Any day any time they always mess up your order. Save yourself the frustration and eat some where else

Horrible service. Gave us our burgers wrong, without bacon when we ordered their new bacon habanero quarter pounders. Went in and told the cashier who then said they don't come with bacon. They ended up putting the bacon on our burgers and they were a mess when we got them back. Very rude the whole time. read more

Today 07/18/2017 was the worse for me. Went thru the drive-thru. One car ahead of me. Looked like they only ordered a beverage, but I had to set behind them for at least 5 or so minutes before they got their order and then when I got up to the window, the girl told me the item I wanted was out, which it was a small iced Moccha ($2.11), and wanted to know if I wanted something else, I said well a small coffee be ok. Which I was given, but she did not say anything about giving me back any change. So I paid $2.11 for a small cup of coffee. She could have at least given me an apple pie. But guess it was my fault for not asking... This McDonalds needs to pick up their pace or close. read more

This particular location always closes earlier then what their website says that they are open to. For instance, the website says 1am, they are closed by 12am, the website says 12am, they are closed by 11pm. This is ridiculous. If they want to close at those times, then change the hours of operations so that nobody's time is wasted. Cheesterfield will keep receiving my business. read more

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Just ordered a Mc chicken sandwich and got a chicken biscuit then went through the drive through ordered quarter pounder with extra o ions and hi c and got a nasty Big Mack with orange soda. If I wasn't traveling I will just my money back read more

Was the only car in the drive thru, had to wait ten minutes, because two employee's were too busy talking about another manager. The employee at the window apologized a million times for the long wait and told the other workers she needed the order now. They ignored her and kept gossiping. Then the manager on duty just stood there listening and not instructing the employee's to stop talking and do their job. Then a long line formed behind me. When I got my food it was luke warm. Don't even bother stopping here. read more