The fries were pretty good. Some of them were a little soggy, but they were salted well and were fresh. Food was ready in time Shamrock Shake was good Quarter pounder was also good! I'd def get it again. The McDouble was alright! I personally didn't like the Big Mac. read more

McDonald's . . . . Hmmmm? Trying to think of something new and groundbreaking amout McDonald's is like trying to describe vanilla ice-cream in an exciting new way. Don't get me wrong . . . . I do like it, even crave it sometimes, but you need to be craving it to go i think. And you seem to find yourself craving it quite often. But lets be honest with ourselves . . . . it's the FRIES we are really craving, unless your one of those slightly off (or way off) people that go around saying "nuggies". They have been, and always shall be "McNuggets"! Go ahead and go to McDonald's . . . . you know you want to! read more

I love McDonald's. I really do. The fries are usually my kryptonite--salty, golden, and the reason I forgive myself for late-night snacking. So tonight I ordered the McDonaldland meal, expecting nostalgia, fries, and a fun collectible prize to make it all worth the $15-$20 price tag. Instead, I got disappointment in a bag. The fries were cold, dry, unsalted, and flavorless. Basically, they tasted like someone left them out during a staff meeting and then thought, "Eh, good enough." But here's the kicker: the collectible piece--the whole draw of the McDonaldland meal--was missing. That's not just a fun extra, that's part of what I paid for. Without it, the meal is basically overpriced nuggets and regret. And to add insult to injury, the sauces I ordered were missing too. So overall? Horrible experience. I wanted McDonaldland magic, but all I got was a sad reminder that sometimes even the Golden Arches can let you down. read more

McDonald's - Mt. McDonaldland Shake - Fast Food Near Me - Bethesda, Maryland

Unfortunately, this McDonalds does not speak English. A simple 1 order is too difficult to explain.

At this McDonald's they try a little harder to satisfy their customers, compared with so.e of the other locations in the area. I came here this morning and ordered the Eg McMuffin value meal and it was brought to my table within minutes after placing my order. They person who brought the tray to the table was exceptionally friendly, and helpful. She even went back to the counter to get some ketchup packets for me. The Egg McMuffin was great, and I could taste the difference in that it was prepared just minutes before. Sometimes when you order food at fast food places, they give you what has been sitting in the warmer tray. That wasn't the case here at all. In terms of the inside of the store, it was was constantly being cleaned and attended to the entire time that I was there. read more

This McDonald's is very clean and has consistent quality. But the prices have gone through the roof. An egg and cheese biscuit is eight dollars. Hashbrowns are three dollars. They raise the prices every month. I just don't wanna patronize a business that treats customers that way. They're also a number of people that stop by to "charge their telephone phones". It appears to be people that are simply staying in the restaurant during the day because they don't have another place to go. When I go to eat at the restaurant, I don't want to share the dining space with people that are living there. read more

McDonald's - People are permitted to sleep here now. - Fast Food Near Me - Bethesda, Maryland

So a McFlurry now is just a cup of ice cream with a spoonful of M&Ms or Oreos dumped on top? They no longer blend them in? How lazy can you get?? This place has gotten terrible. read more

They actually flurry the McFlurry! Almost no McDonalds do this, so I was very happy !!!

Both orders of fries arrived stone cold. We threw them out. I ordered the crispy chicken without the potato roll. It arrived with no roll at all. I liked the chicken okay. read more

Terrible location. Very badly managed. Dirty interior and missing key elements inside - like no napkins. Often they are missing menu items. Tons of oder screw ups. Staff is all over the place or MIA. Also inflated prices. Avoid. read more

I walked in here for lunch today, and everything about this place was caotic and loud. I came for lunch last wee as well and it was a madhouse. From the loud music, to the employee screaming out order numbers, this was not a nice dining experience at all. I ordered a Big Mac sandwich and a small fountain drink through their Mobil app, and even the app gave me problems. Even though the order was prepared fast, It was super stressful in every other aspect, and I don't know whether it's because of the location and hoards of people, or simply because the manner in which this location is operated. I rarely come to this chain of restaurants nowadays, and it's mainly for the exorbitant prices. This Bag Mac was nearly $8.00 and with the drink it came to $10.00. read more

This has got to be the best McDonald's around! I love the filet of fish. It's always hot and crispy right out of the fryer, and the buns are soft and really fresh! Fries are full & perfect. So many of their other locations in Montgomery County, Maryland, are horrible! McDonald's corporate should find out what makes this one so much better and go on a training blitz to fix all the other ones! read more

Mixed up our order, food tastes bad, inconvenient location for a drive thru (cars end up on a busy part of river Rd)

Times have been lacking the last two orders that I made through the mobile app. Not really sure why this location is quickly going downhill. This place is never busy and there's plenty of staff so I'm not sure why again I'm missing things from my order order. read more

Their food is fresh and their service is fast. That's all I really ask of from a McDonald's. Since I've encountered so many unreliable McDonald's in the DMV, I just wanted to shout out this McDonald's on River Road. read more

McDonald's - They're holiday pies are fresh. I like this location. - Fast Food Near Me - Bethesda, Maryland

I don't usually review McDonald's but I was in Maryland this weekend helping my boyfriend with DMV issues and after spending 4 hours at the DMV (aka in Hell) this Mcdonald's was our savior. The inside I believe is newly renovated and it is extremely clean with two of those online ordering machines. I really like the machines because they allow for more customization and I can order more food without feeling like a fat POS speaking to another human. Also, all of the saucessss! Like I said, we came from a terrible experience at the DMV so we ordered a big mac meal, a 6 piece chicken nuggets meal, and two cheeseburgers. We decided to eat in the store because we were exhausted. The tables were clean and our food took only moments to prepare. The woman who brought us our food was friendly and when we asked for ketchup she got it and brought it back to us promptly. Not sure why they have such terrible reviews but I guess haters gonna hate. I was very happy with this McDonald's experience. read more

McDonald's - Fast Food Near Me - Bethesda, Maryland

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Seriously need to get their bathroom cleaning under control. The bathroom was out of order for 30+ minutes -- because the cleaning was done by using an empty drink cup to throw water up the walls, the use an ordinary corn broom to sweep the water to the drain. I've literally never seen anyone clean a bathroom like this. read more

Closed an hour early on 4/23 and locked all doors but kept taking in store mobile orders. More than 6 workers inside so. It a staff shortage read more

McDonald's - Closed an hour early and kept taking eat-in mobile orders anyway with doors locked. - Fast Food Near Me - Bethesda, Maryland

I went here for the first time during the pandemic this week. I had been on the fence because every time I go out I have some anxiety and I am like, is anxiety worth it for McDonald's? I was surprised to learn that they've entirely closed the indoors to customers--can only do drive through, contactless curbside, or walk up (outdoor) window. It made me feel safer knowing there aren't a lot of people inside. I don't know if this is just because of the county's ban on indoor dining right now and whether they will keep it after it's lifted. I was glad this McDonald's is taking the pandemic seriously, even if it means slightly longer drive thru lines. read more

HORRIBLE CUSTOMER SERVICE. Terrible customer service would not work with me on getting a coupon there system is down and couldn't process my mobile order which was prepaid for all they would tell me is get a refund from my bank with an extreme rude attitude. They do not know how to work with customers at all HORRIBLE read more

I "Attempted" to order the Spicy Glazed Tenders! (Drive through). I knew I was early (0955) for lunch & asked I could get this. I was told to pay & pull ahead to the 2nd window & wait! I put my flashers On & complied. After about 10 minutes, I backed up & asked where my order was. They had no idea why I as there or what I'd ordered. I told them again. Again, I as told to pull ahead & wait. I did this twice then left w/o eating or getting my money back (it was offered). Sad; now I'm hoping for Donut Sticks to be popular again. Peter read more

11/7/19 Been to this McDonald's when I was a kid. Of course it did not look like it looks now. Back in the day McDonald's made pre-made sandwiches unless you needed it custom made. Many sandwiches had stuff I did not like on them or the sandwiches were too dry and nasty. This was the way McDonald's Restaurants operated back then. Today its come how you wanted. You want only onions, they got you. You want fries without salt, they got you. You want an Oreo Mcflurry with caramel, THEY GOT YOU. If your a bacon lover, the will hook you up. Speaking of bacon, it took McDonald's a very long to to include bacon as a permanent food item for the restaurant. I have not eaten anything from McDonald's for nearly a year. My new year's resolution is almost over. Hopefully the blueberry McGriddle will come back so I can try it out. Guess we will see. When I have eaten here, 96% of the time the food was done correctly. Cool beans. read more

This is nicer than most McDonald's. Staff is friendly. The place is clean. They even bring the food to your table. You can also order from the self-order kiosk. read more

McDonald's - Self-order kiosk - Fast Food Near Me - Bethesda, Maryland

This is the only drive thru in all of Bethesda and they know it. Lines are long, service is just ok and the prices are waaaaaay more expensive than any other McDonalds I've ever been too. I'd rather take the few extra minutes to go into another restaurant that will charge the same money and give me real food. Thanks but no thanks read more

This is really one of, if the not the, worst McDonald's that I have ever been to. This place lacks a basic understanding of customer service principles. The wait, either inside or drive-thru, is unnecessarily long. My order was incorrect and the people at the drive-thru (one of them being the manger) could have cared less. They did not want to give me a receipt and were super rude through out the entire transaction. Also here is a tip to the management - you never know who is fluent in Spanish, be careful next time you decide to trash a customer in front of them, regardless of the language. Entendi todo lo que dijiste y nunca volvere. read more

Drive threw order was wrong as usual. Yes I know it's my fault for coming back. Paid way to much for one number one meal. They refused to give me my money back. Found a crispy chicken sandwich in my bag that was far from crispy. It's was black/burnt and inedible. The manager was argumentative and would not take the time to listen that I was paying for food that I did not order. The soda is always flat and taste like chemicals other than the normal chemicals that should be in it. What's more disturbing is the picture of the big Mac that you see is how I received it when I opened the package. There were three or four nice big bites out of it. Absolutely disgusting and unhealthy. Good luck going to this McDonald's eat at your own risk. The final cherry on top ,the cashier sneezed and wiped her hand that she sneezed into on the bag She handed me. Gross!!! She pulled her mask down to sneeze in her hand. read more

McDonald's - a burger and a sandwich on a table - Fast Food Near Me - Bethesda, Maryland

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I think it would be a really good idea if you're gonna have a drive-through where somebody speaks to you and asks you what your order is that they speak English. Just a thought maybe it will help? read more

It takes a lot to get me to write a review for McDonalds. The food is exactly the same at every location, so what really sets it apart are the people that work there. This is a pretty modern location. Yes, it can be busy and slow...but it's not always their fault, and it seems like they do what they can to alleviate the problem. They've added kiosks you can order from without standing in line, and the drive thru moves fairly quickly. I sometimes stop here in the mornings on the way to the office. I've never had a problem until today, 10/25/18. I got to the window, took my bag of food, and like you do, checked to make sure all the items were there before I pulled off. I don't like to eat in the car, so when I got to my desk to dig in, I unwrapped my sausage egg and cheese biscuit, only to find no sausage, just egg on a biscuit. I realize mistakes happen, but this seemed pretty careless...I was annoyed. I set the sandwich aside and decided I'd take it back on my lunch break. I wasn't sure what (if anything) they'd do about a 5 hour old sandwich, but I figured I'd try. This location is BUSY during lunch, often with a line of cars not even able to turn in from River Road. I fought the traffic, parked and went inside to stand in a really long, slow moving line. However, after a minute the manager sees me standing in line with a bag and immediately surmises why I'm there. She waved me over, and I explained what happened. She took the bag, and came back a moment later with a totally fresh sandwich. She apologized and even threw in an order of fries for my trouble. I wish I could remember her name so I could thank her by name. read more

The reason why i picked this reveal is because its over priced and my Burger was very unpleasant It was the nastiest thing I ever ate.I will never ever ever in my life go to Bethesda McDonald's ever again.It's the nastiest food ever. I wish that the food and the service was better. read more

Have been coming here for years for the occassional happy meal but never again. Just found a spinach leaf with a bunch of insect eggs on it in my salad. Never again. read more

McDonald's - If you want a little extra protein in your salad I guess this is the place for you. Insect eggs on a spinach leaf...never again!!! - Fast Food Near Me - Bethesda, Maryland

Be ready to pay more money for less quality at this location... I guess they get away with the prices because it's Bethesda, but I can't count the amount of flat sodas and soggy fries I've gotten from this McDonalds. And if you're going to overcharge me for a McDouble, don't mess up my order. read more

I like McDonalds. I've defended it for decades. But this McDonalds has some annoyances. For one, they are trying to push you to the self-serve kiosks. I get it: labor in Montgomery County MD is too expensive, so they have replaced workers with machines. But have you ever heard McDonalds take on the local politicians? No. Their silence is assent. Plus kiosks are way slower than talking to a human being. Second, they make you beg for a straw. I'm serious! Straws are kept behind the counter! (But the soda fountains are not near the counter.) Did they forget they are slinging burgers, not quinoa?! Try getting a straw when it's busy and you have to push past everyone when you realize this is the woke McDonalds that thinks straws are evil. Um, hey Mickey D's: your toys are make in China, a police state with no environmental laws. So don't think you have virtue for making kids (or adults) feel bad for wanting a straw. This place survives due to its location, not its customer dis-service. read more

A lot of these reviews think McDonald's is 5 star dining lol. This McDonald's has updated interior and ordering kiosks. I was surprised and joyful that the cashier helped a homeless with a meal. The sweat tea is really good. So are the Mchickens. read more

Inside of the store closes way too early. Food is good its just that when a line at the drive-thru is too long and you are really hungry and just want to go inside and order food and you can't it really takes away from the real McDonalds Experience. read more

The new manager a Peruvian guy and his cashier were very helpful and the service today. Unfortunately there was a very stupid employee there who as soon as I sat across from her she moved away and even looked at me from head to toe. She was very discriminative considering she's a minority. I sensed the same from the manager who even though helped me seemed to want to get me out of there ASAP because of my style. I demand to be treated with respect regardless. Because I come here to consume. Overall good experience but those things shouldn't be there! thank you read more

As a parent, I have eaten at sooooo many different McDonald's all over this nation and in Europe, Mexico and Canada. I don't love their food but it is still the best value on the planet for what it offers. THIS McDonald's however, deserves -5 stars. Unfortunately, and oddly, it is the only McDonald's within a 5 mile radius of where we reside in the Bethesda, so we have been there several times. Consistently, this is the worst McDonald's we have ever been to. The cashiers are Always rude and the one of the managers, whose Spanish is almost as bad as his English, sets the tone for the entire restaurant with his bad attitude. Combine that with mistaken orders and over-charges each and every time, and you have the worst McDonald's that I have ever been to of all-time. Through the corporate office at McDonald's, we reached out to the franchisee but he/she never bothered to get back to us. That says it all about this store, in our opinion... read more

food is so good and warm. restaurant is so clean and restroom as well Nice!!!!!!!!!!!

This McDonald's is pretty good, and would be great if it did one simple thing. MIX THE MCFLURRIES.

Please tell the lady at the window we just encountered 20 minutes ago that there's a special sauce for the spicy nuggets. She acted like she didn't speak English nor did she attempt to get someone to understand what I was saying. This restaurants goes out of their way to make sure they are shorting "certain" customers of what's EXPECTED as part of their meal. For $9, can I get the right sauce please???????? Oh, and the number listed on their website goes nowhere nor do they give you a receipt. They don't want you to complain. read more

They now have paper straws...... that's not the problem. The problem is that they aren't wrapped in anything and they are touched by who knows how many people... very unsanitary. read more