I dropped by Charleys Cheesesteaks to grab a quick lunch. I thought my small Philly cheesesteak combo meal was decent for the price and size. Going into my selection, I set the bar pretty low so I wouldn't expect an authentic Philly cheesesteak. The small combo meal was about 12-14 bucks, and I thought the sandwich size and amount of fries were fine for a lunch. Compared to other restaurants in the mall's food court, I thought the pricing and customer service were fine. To be honest, I went to Charleys because it did not have a line, but the results were great. Oh! one small thing that I appreciated: the sandwich and fries are served in a small box - similar to the ones you might receive for a personal pizza. I thought this was wonderful because it can serve as a tray if you want to have your combo meal in the car or outside. read more

Charleys Cheesesteaks - Small combo. - Sandwiches Near Me - Bethesda, Maryland

Everything I love watching them make you food in front of you. The best steak sandwich that I like

The restaurant took Apple Cash for a meal and claimed they did not have a record of the order or the money. We showed the Apple Cash receipt to the manager, Santos, who refused to fulfill the order. read more

Charley's has outstanding cheesesteaks. I am a celiac and have been able to get just the cheese and steak.

Got me waiting 15 mins the tech menu is weird and hard to understand but somehow I removed all the toppings on my sandwich and I'm waiting like 20 mins now in the mall for something that would only take 10 read more

Got a sub here recently - the Philly Cheese Steak less the OMG (onions, mushrooms and green peppers) - well that is how it appeared on my receipt - "No OMG". I selected the cheese and decided to get original fries with it. It was not greasy so I enjoyed it, although I was not a fan of the fries. I also ordered a Strawberry lemonade as well which had strawberries in it - I really loved the drink and those strawberries were sweet. I may try their Chicken Philly next time and probably another one of their flavored lemonades since it has the fruit in it - Blueberry Lemonade for example read more

I've eaten here a few times and finally wanted to do a review on this place. I almost always get their cheesesteak. And their cheesesteak overall, was okay. The steak was seasoned well but was a bit dry. I'm guessing that's the main reason why they smothered the sandwich with a good serving size of Mayo to hide the fact. What I did like about the meal was they do cook the fries to order so you get them steaming hot and crispy every order. So all in all, not a bad meal but don't be surprise or expect anything too much from this spot. read more

Charleys Cheesesteaks - Sandwiches Near Me - Bethesda, Maryland

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I ordered a regular buffalo chicken with cheese fries and a side of ranch. I understand that this is fast food, but I was pretty impressed. It was very tasty. There was a whole bunch of sauce on the sub, and the cheese fries had ooey gooey runny cheese on them, which I loved. The cheese fries tasted good by themselves, but dipping the fries in the ranch kicked it up a level. This is probably not somewhere I'd eat often, as I tend to go for healthier fare(and cheesesteaks aren't the most healthy), but yeah, this was good. I am reasonably confident I'll eat here again in the future. read more

This place used to be good, but sucks now. Today it took them 5 minutes to even start to make my sandwich after I ordered it. Not that they were busy. No one was there. 3 workers just standing around not cooking anything. Too many places in the mall that want to actually cook you food so don't pay these guys to stand around and not serve you. read more

This mid-scale fast food snack has the best cheesesteaks in its category without any doubt

Charley's Philly Cheesesteak is top notch. Despite it being a chain, it really does have a fantastic steak and cheese. It's always fairly quickly, too. Their fries are fairly normal fries. They don't come seasoned, but have a seasoning station near the end of the line, and this is where you really get to customize your order. I usually go for the classic Charley's seasoning which is probably a sweeter blend of Old Bay. The seasoning on the fries truly elevate your meal, and it doesn't cost anything extra. For about ~$10, it's one of the best options in the food court. read more

The bacon cheese fries with ranch dressing were excellent. I especially liked the lemonade and peach bits drink. Originally I was going to get something from Wicked Waffles who moved from there pace by the movie theater...on second thought, this was a small crepes restaurant and I guess they closeddown. I will be back to try the blueberry lemonade one day. read more

I went earlier today for a quick lunch, and the sandwich gave me food poisoning!! After eating the chicken california, i had a nasty stomach ache for a while. I tried passing it off for anxiety until i ended up hunched over my trash can! Unsanitary and expired food! Edit: Ended up in the hospital and with a 800 dollar med bill! Don't take your kids here,the mall has plenty of other CLEAN OPTIONS. read more

So I always go to this location because My son works at the mall and never had an issue . today i order a regular sandwich $7.29 and 2.99 for fries when i got my food it only had 7 fries yeap i count them so i ask in a "nice low tone" if this little of fries is worth $2.99? And the lady look at me surprise and grab my box and gave me some more fries i said smile and said thank you,as i was wrapping up my food the guy there seem like a manager told her no don't do that she didn't pay for that many fries and look very angry and i looked at him and said "all im asking is for a fair amount of food base on what i paid" stop being mean and be fair to the customers!!! And he continued saying you ask for regular fries and i repeated yes you are right but 7 fries really???? And again i said be fair to your customers be fair bye. So rude i have never seen this guy before perhaps the stingy manager is in town so unprofessional so rude. read more

I'd never been to a Charley's before, and every time I pass by them, they give out the most delicious samples. Eventually I gave in and bought a Philly Cheesesteak. It was good, though I keep forgetting that I really hate onions. I would definitely recommend the chicken ranch thing they're sampling now, because it's super tasty. Middling score is because, like others have said, the customer service leaves a lot to be desired. Register guy doesn't speak a lot of English, and he tends to be rather abrupt and harsh when you aren't following what he's trying to do. Saw him snap at a lady today because she couldn't figure out where the line started and where you're supposed to pay (honestly, neither could I, it's a little muddled). All in all, really good food, but sub-par customer service, even for a fast food joint in the mall during lunch hour. And that's saying something. read more

I've tried their gourmet combo for the first time. It cost me almost $10. The steak and cheese was aweful....not enough meat, not enough cheese...hmmmm.....that's ironic, huh? If you're in the mood for grilled subs, you should go to Jerry's Subs and Pizza. They give you much more meat, cheese, and their seasoning on the steak is far better. Charley's was just a disappointment. read more

Not the worst option in Montgomery Mall. They're always giving out free samples of the Chicken California (chicken with ranch dressing and provolone) and a sandwich, fries and drink won't usually cost more than $10. Self-service Old Bay for the (otherwise bland) fries is a nice touch. read more

I placed a door dash order from Charley's, a cheesesteak sub with bacon. My order was delivered with NO MEAT on the sub, just 2 strips of bacon and cheese. This was my first time ordering from this restaurant and my last. Unacceptable read more

I'm from Philadelphia so I'm pretty particular about my cheesesteaks, esp. those not from Phila. This thought as I approached this place wearing my Eagles hoodie. I had seen it before and was skeptical. The cheesesteaks looked small. Anyway, I saw their $4.95 small steak combo and was sold to give them a try, hence my stop by. Well, that and finding a coupon card that was ready to be punched should I decide this would be the first of more times here. The place looks clean and sleek with several Hispanic workers. Not that this is an issue, but it strangely was something I noticed ( I wasn't in Phila. anymore). The assembly-line order system wasn't apparent from the people standing back reading the order menu board. It all looked good and was kinda what I expected. Gourmet-type cheesesteaks just the way outsiders make them. Fair enough. I went basic: Cheesesteak with fries. A simple combo with a drink (Barq's Root beer). I paid $10+ and moved down the line. Then I saw how they made their steaks. Kinda the way I'd do them at home in Phila. ~ flat , frozen strips of meat fried in a skillet. The fresh lettuce and tomato slices are not the way I grew up eating cheesesteaks but this wasn't Philly. The cheese melted just right like I like it! Cheese Wiz would have been better but I wasn't being particular and I don't think it was offered ( Please add this option). I saw that could get gourmet fries or bacon and cheese fries. Loved that! My fries were fresh and the shaker had Old Bay which didn't clump up when I doused my cup filled fries. I sat and tried all this and was impressed. The cheesesteak was tasty and the fries were very good. I could have had vinegar on them if I wanted. The drink went down fast though and for $10 it was a bit more than I expected and that was a regular order....not the $4.95 deal. I liked what I had though and would go back. It didn't fill me up like I expected but it was pretty darned good....for me at least. read more

Charleys Cheesesteaks - Charley's Cards - Sandwiches Near Me - Bethesda, Maryland

Do you like when people try to give you samples of their foods before you actually purchase anything?....I DO!!!!! I'm not greedy so I don't keep going back & forth to the sample people in the mall, although I wouldn't knock it if someone does do that (it's hard out here now...recession!!!). I got the California Grilled Chicken something something something that they were giving out samples of...good LORD it was awesome. The folks working there are TOTAL idiots, it's actually really amazing to watch them pretend to hustle and still accomplish NOTHING. There were about 8 people there working on 1 sandwich and taking my money and not handing me the right stuff...then handing me double the amount of food I got. Whatever, I'll take it. I mean this was inside a MALL after all, what more can you ask for when it comes to food service? read more

My niece found a hair strand in her sandwich and we had it remade. I got their Philly cheese steak sandwich, and that was pretty bland.

My favorite guilty pleasure. I actually like mall cheesesteaks better than anything I had in Philly. Who would have thought?? It's not quality, it's not perfect, it's not organic and I don't care at all. read more

Ppl working there should probably know the difference between fresh and pickled jalapenos. Simple question that someone taking an order should know how to answer, and dont just say fresh if you dont know wtf you're talking about. For the record, no you do NOT have fresh jalapenos on your menu read more

Chicken California is to die for- a chicken cheesesteak with provolone and ranch dressing--for sure. It's awesome! Unlike the other reviewers, the price is reasonable--a meal combo is like 8 bucks. Also, to the other reviewer who said go to Jerry's--do you even know food? I have to admit I havent had their steak and cheese sub, but the chicken cheesesteak is one of the best stuff I've had. Nice melted cheese with ranch dressing, I was drawn by their samples and the meal didn't disappoint. It beats all other subs. read more

Greasy, salty, cheesy, and cheap. Hearty and filling. Who cares if it's not the best meal in town? Will definitely come again, especially since I got a $1 off coupon last time I was there (and the combo was only like, $7 to begin with). read more

Montgomery Mall, MD. Has a Philly cheese steak sandwich. Very good excepting the bread The bread is too soft, and the sandwich also falls apart as a result. They could improve on the texture of the bread. read more

Chicken California is to die for- a chicken cheesesteak with provolone and ranch dressing. Highly recommended. But overpriced. About $25 for 2 meals. But great subs and bread is fantasic, makes the whole sub! read more

ew. soggy sogyyyyy sub. no thanks. the samples taste better than the actual sub. will not be going back. and i asked for lite mayonaise and still ended up with a soggy sub =( read more

Definitely not the best steak shop around but their stake isn't that bad. I told them not to put too much butter on mine and they listened. The lemonade I had with the steak was really refreshing. I'll definitely be coming back soon. read more

I always come to location because is near my office in Democracy Blvd. I just wanted to let you know who awful was the customer service from the employees specially a short lady and the manager. I ordered a chicken sub and I noticed that some people substitute chicken and steak in their sub. I asked the employees if I could get chicken and steak in my large sub, they said is too late I will need to pay for one. I noticed that my meat wasn't on the grill yet they were about to place it on it but even so there were other people behind me that could perfectly use the meat for them and throw some steak for me and make me happy. I asked the manager and he said sorry is too late now. He asked me if I would buy an extra meat for my sub, I laughed at him and shaked my head. I remember everyone of them because I used to be manager at CAVA, a restaurant located in the same food court and they used to come to CAVA and exchange free subs for free bowls, of course they don't remember me. I wanted to let you know how poor their service was especially from the short cashier lady. read more

Cooked to order right in front of you! Still, you've got to be on your toes since after you place your order there will be a few more decisions to make. I had a turkey sub, then the next day came back for a salad. Everything was great. And, I got a coupon for 10% off the first time...and they let me use it again the next time, too! If I lived nearby, I'd be there once a week. Better food than at most of the other places there at the mall. read more

Marvelous Chicken California sub. Service was outstanding and prompt. Needed more ranch dressing and they hooked me up with no problem. Made my order to specification and without the issues with the other place I spoke of yesterday. Don't be intimidated by the long line, they keep things moving and the food is well worth the wait. read more