Stopped by this Mickey D's for a quick bite to eat. Thought to myself it was not crowded and I would be in and out in no time. I ordered the popular Chicken Tenders and was glad they did not have a sign out that said sold out like most do. I ordered through drive thru, paid and waited for like almost 10 minutes only not to get a sorry for the wait, thank you and come again, absolutely nothing from the lady at the window with the dry personality. Driving and eating those ever so good fries I was ready to jump in and get to munching on those chicken tenders. Opened the box and was beyond shocked to find my tenders were burnt and extremely hard to chew and taste like a bunch of grease. Already en route to my next destination and pissed off to far away to turn and go back for a refund. Tried calling the number on the receipt to complain it just rang. You guys should be ashamed of yourself you knew those tenders were burnt when you put them in the box instead of throwing them in the trash I should have drove back and dropped them on your counter. read more

It seems to never fail, for the past 6 months, this particular McDonald's NEVER has their system going. ALWAYS "CASH ONLY " as if was a internal scam by the graveyard employees to make profit and ignore the paying customer. I do NOT recommend this particular McDonald's to anyone read more

Order a caramel frappe and there was a bug inside my drink. This location is very dirty. I will never buy from here again

I have been going to Macdonal's restaurant a lot lately bcz of the " Oreo Frappe " which is really good. This drink is refreshing & very rich in flavor. Very satisfying and tasty. The only problem that I have with the Oreo Frappe is that it really accelerates my heart beat to the point of literally feeling my heart busting out of my stomach lol. Seriously it was really scary & alarming. I did some research about the contents of this drink. This is a 130 mg caffeine ,coffee drink with lots of caffeine & sugar. The coffee they use to make this drink comes from Brazil which is really rich ,loaded coffee with caffeine. It also contains 270 calories which is not bad. I am 43, 5'6", & weigh 180, I don't think my medium size frame can handle the Oreo frappe so I am eliminating it from my diet. read more

Drive-thru way too slow. Not sure what's going on but it's rush hour and the dinner rush and they shouldn't take 15-20 mins for drive-thru orders with no specialty. read more

I think every associate at this place must actually be brain dead because they can't seem to realize that "no ranch" means "no ranch". Drive thru especially is actually retarded read more

Dont pull over to the side. They'll forget about you and blame on your order even if you just order 3 meals and 2 happy meals. 30min. Today is May 4, 2020 11:30am. Bull.... read more

This place always takes FOREVER & the line is always so long. So I decided to go in & order & the lady making my coffee & drinks was sick coughing everywhere. She had no gloves on & no mask. It was really gross & I had already ordered so I just took it ( I should have said never mind) but this just made me never want to come back here... they're so busy talking no wonder they take forever. I was honestly grossed out with the lady who was sick. She shouldn't be working If she's sick especially making people's drinks & food!!! I'm done coming to this McDonald's. ZERO STARS! Idk why It says 1 star. Horrible service!!!! read more

This is the worst McDonald's that I have every patronized. I generally avoid this location because their level of service as always been bad, but unfortunately sometimes I have a child with me that wants fries and I must visit this location or drive about 5 miles to the Carson & Avalon location. The drive thru line is usually to the street and the dining room generally is not crowded yet the wait time as just as long as the drive thru. I always ask for fresh French fries when I order and remind the cashier when I pay nonetheless every time I am given stale fries. After waiting in a drive thru line for as much as 20+ minutes, I am told to pull over and wait another 5 minutes for someone to bring fries to my car. On the rare occasion that I decide to order a sandwich when I receive it is never as I ordered and again I am told to pull over and wait another 5 minutes for someone to bring the correct item to my car. Worst McDonald's ever. read more

Touchscreen is the worst idea and then on top of that not to have a person at the register to take your cash order to only sit in the driveway for 15mims is a lack of customer service and productivity and revenue not that McDonald's has to worry about that but still a girl just wants fries and not have to wait or them to pick the potatoes themselves seriously the biggest waste of time. read more

It seems like they mix up my order here almost daily now, not going to this location anymore until they start paying closer to attention to what people order! Morning time we half asleep and we trying to make sure we in and out, everyone gotta be on it in order for service to be better read more

This location has the nastiest filet-o-fish sandwich, I went to this location twice and twice I had a burnt filet-o-fish sandwich with a spot of tartar sauce. Last night my bread was hard. Simply put I hate this location. The McDonald's in Carson off the 91 fwy at the gas station food seems fresher. The filet has a nice color to it and the fries are fresh crispy and hot. Unlike this place, which serves soggy cold fries. read more

The drive thru is very slow. Compared to Wendy's and Jack n the box. Waited 15 min. The food was hot. That is the only reason i did not call in on the resteraunt. read more

I waited 20 minutes for my food, i got it it was cold.? Sent it back, i was glad there was a supervisor from corporate there she saw what was happening so i hope the fix the problems. read more

McDonald's - Fast Food Near Me - Carson, California

very bad costumer service, so slow take simple order 25 min ,the food cool serup in the counter for 15 min terrible experience in this place

So this is a retro-look McDonalds, and is actually fairly new. It's always very clean inside, and parking has never been an issue. The food is pretty consistent, which sadly is not the case at every McDonald's (the one in Gardena on Artesia and Normandie suckssssss!!!!!!!!!!!) Even though this is Carson, I've never seen any riff raff here, and the staff is generally friendly and competent. The only thing though....... Late night is a DISASTER!!!! I'm not sure when late night mode actually comes on, but the night crew sucks big donkey balls!!! Of course you have to use the drive thru, and they are really dumb and really slowwwwwwwwwwwwwwwwww. You could easily sit at the order speaker for 5 minutes before they take your order. I'm not sure if they realize that this makes your order take longer since they don't start making it. Then you will be in line for at least 20 minutes. When you get to the window, the inbred dumbos greet you rudely, usually get your order wrong, and end up revising the order which makes things take even longer. UGggggghHHHhhhh!!! And I don't know why but the food isn't even made well. I thought McDonald's was the ultimate in assembly line procedure for food making? I guess you still need half a brain to do it right, which explains it. The night crew are not the sharpest pencils in the box. In fact they might be whittled down wood branches with no lead in the middle. Otherwise, no complaints. I still think the best and most consistent around here is the McDonald's on Redondo Beach Blvd. and Figueroa though. They must have a manager that is on the ball and doesn't screw around, and it shows. read more

Went to this McDonald's Sunday morning, i was in the drive thru and when I got up to the window to receive my food I was told to pull to the side and park because they skipped my order. I stayed there another 15 minutes on top of the almost 30 in the drive thru. I finally just went in to speak to the manager and quickly realized not only could she careless, but she never apologized and didn't offer any compensation, she was rude and unapologetic. 45 minutes that I'll never get back and had to deal with a rude manager that didn't give a shit about customer service, this was Sunday Sept 22 if McDonaldsCoporate is reading this, she needs to be fired cause she clearly hates her job! read more

This may have been the worst location I have ever been to. Sat in the drive thru forever at 12:15am!!! Then when I got my order the biscuit was old and stale. My iced coffee was not mixed correctly and had three pieces of ice in the cup. Yikes. read more

I really don't expect much from McDonald's, But the lady taking my order was unusually sassy. No one called out my number and I was given my cookies in a plastic bag. Really? read more

This McDonald's makes a lot of mistake, can't get my order right. And their staff looks so unfriendly they can't even smile while taking order like seriously its customer service and they can't even say thank you after you order. read more

they are remodeling and as i went to the DT they took so long it was painful. I called with all the spare time i had while i was sitting in my car after 15 mins i had to drive out of the line and leave so i could make it to work on time. read more

I just ordered an iced mocha with nonfat milk and it was DISGUSTING!!! It's from a machine. How do you mess a drink up? A waste of $3. I know now to NEVER order the McCafe drinks at this location. Ugh. read more

Not very friendly staff!!! Definitely avoid this particular McDonald's in the future. Not all of them are the same but some are worse than others. read more

First said they couldn't make sweet tea and then took 10 mins to make the worst smoothies ever! Literally freaking syrup drenched in crushed ice. read more

Got it be one of the worst McDonald's they always make us perk to wait for our food even if there's not a lot of people. Then what's the point of the drive thru management needs to get it straightened up this is really annoying read more

Pretty clean for a McDonalds, which I usually do not go to. The fries were pretty soggy and flavorless. Clean bathrooms and nice staff at the counter. read more

Stopped in around 10pm on a Monday night, gf had a chicken nugget craving after bowling league. Ordered 20 (2 - 10pc) from drive thru; got to window, only 10. Order/ price adjusted, but upon leaving discovered they were barely warm. Could have sat on them for 2 minutes and they would have been better. read more

Only have been here once or twice and the reason why I gave it 3 stars is because the way the drive thru is set up which is horrible don't let it be a long line its practically hanging out the street. Other than that this McDonald's is cool read more

Worst service ever!! People were super slow and talking to each other it took them over 10 mins to make 1 mocha frappe

I don't usually bother giving reviews for fast food, but the last couple times I've gone to this McDonald's they've forgotten to pack in my chicken mcnuggets. Be wary when you order those nuggets to go! read more

Every single time I come to this McDonald's I always have to wait for my food and park in the reserve area. It's ridiculous they need to get it together. The guy at the window said if I didn't get within 60 seconds I would get a free sandwich the next time I came. When the lady brought me my food to my vehicle she did not mention it or give me a coupon. read more

Getting a little better. I went to get a late night dinner last night and I saw that they hired some new nicer people. The man at the window taking and giving out the orders from 10pm to closing is a really nice man, a gentleman. Very polite, respectful, and greatful to the customers. The food still needs some improvement though especially their fries. They are still soggy and greasy-nothing like the good old days of Mickey-D's fries when they were always golden, crispy, and delicious. Their coffee is really good still or as always and their apple pies too. Drive thru service is quick and easy and the inside of the restaurant is always clean. I give a C+ to a B-. read more

The food is passable. Typical McDonalds fare. My problem with this location is their drive-through process. When you drive up and order a standard combo, they take your money at the first window. Then at the second window they direct you go and wait in a designated parking spot. And that wait can be for several minutes. Let me reiterate: The is for a burger and an order of fries. And they never have them on hand?!!! Instead, their customers get to sit in their cars and wait 3-5 minutes for the unapologetic employee to walk out and give me a meal that other McDonald's are able to provide right away. This has happened every time I've gone there. But it's not going to happen again. I'm not going back. read more

Came here for lunch. They were crazy busy, which is normal for a McDonald's in Los Angeles area. They were really insist on everyone ordering on screen, which I hate because I feel like they take jobs away. I order a speciality burger and paid. After a few minutes they called me to tell me they don't have the ingredients, so they issued me a refund. I later found out that I never got the refund, even though I signed and entered my card. I ended up getting a Big Mac, this is the second Big Mac I eat in my life and my last. It was nothing special, and I rather go somewhere else. read more

This Mcdonalds deserves a very bad review. Seriously. I just went to at their drive thru 15 mins ago to order a mocha frappe and 3 chocolate chip cookies. The guy manager (I assumed 'coz he's wearing a black uniform) just handed me my drink and walked out. I wasn't sure at that time if he's gonna get my order or he forgot so I gave him a little more time. After 3mins. I kept on calling for crews to ask for my cookies but nobody was paying attention. Then I saw this girl infront of the counter wearing her black uniform talking to her boyfriend and kissing him. I tried to grab her attention by waving my hands but she wasn't paying attention. I honk so she can notice me but It seems like she's too focus making out with her guy while I was outside their window waiting for my order. I was sooo pissed. She went back to her station and i screamed "excuse me!" she then shouted "I'M NOT BACK FROM BREAK YET!!!!" the guy she was kissing then said "she's not on the clock yet bro, can't you wait?". I just kept quiet at that time but i was mad. I'm actually mad until now. She then showed herself smiling and asked me what do I need, I said I just want my 3 chocolate chip cookies that I ordered." She then said "It's baking!: then rolled her eyes. I just reached my limits and just thank her for her great customer service but she acted like it's funny and said "Goodbye, take care!!!.." Whoever that girl is needs to be fired!!!!!! I hope the owner of this place can read this!!!!!!!!! No offense but that girl employee looks like she's high on something. Let her do drug test or just fire her since she can't do her job properly!!! I won't waste my time typing this just for the chocolate cookies but the attitude and customer service she showed disgusts the hell out of me. Please hire more deserving manager not that girl who works night shift!!!!!!!!!! Beware of her guys! read more

I typically prefer to go to the McDonald's on Central but this one is closer to my house. This by far is the worst McDonald's I had ever been to in my life. I'm not trying to sound dramatic but It's It's the truth .The reason being, every time I come here my food is cold and disgusting. I've tried to give them the benefit of the doubt and say maybe its because it's late at night. However this last time was the last straw for me. I ordered 3 sugar cookies and when I got them they were UNCOOK! And they were even in PLASTIC! ( see picture posted)The employees there clearly don't care about pleasing their customers. This establishment will never receive money from me again! read more

McDonald's - I ordered 3 cookies and when I got them they were UNCOOK & In PLASTIC.This establishment will never receive money from me again! - Fast Food Near Me - Carson, California

I try not to visit this location when extremely hungr. Sometimes it can be a long wait and when you finally get your food it is not as fresh as it should be. Customer service is always great, they just need to work on having a consistent pace when serving. read more

I ordered a large caramel iced coffee and it tasted like it was watered down and barely tasted like coffee. DISAPPOINTED!

McDonald's have really gone down in service and up in price. I'm willing to pay more for better service. Service is slow, walked in no one taking orders everyone focusing on drive thru not the lobby customers seats and tables are dirty. Ordered my food front start to finish it took 13 mins to get the food. Food wasn't hot Luke warm. What happened to fast food. No kind of apology. Smh. Proves companies only care about the almighty dollar. read more

I work in that area and I used to go there when I didn't bring a lunch. I'd say more times than not they'd somehow screw up my order. Usually they'd forget part of the order. Once they charged me for someone else's order. I gave up on that place... they pissed me off. read more