It shouldn't take over 10 mins for a McDouble (w/Big Mac Sauce) and large soda order. I asked if it usually takes this long, but the person said I can always choose another McDonalds to go to. Seriously, who in their right mind thinks that this is okay? Whoever made my McDouble must have though it would be funny to literally soak the entire burger with the Big Mac Sauce. They put the sauce between each patty and on the bottom of the wrapper (outside of the burger). To top it off, they charged me for the Big Mac sauce. Get it together guys, it's not cool to treat your drive-thru customers badly or mess with their food since you know that they rarely come back to have their order fixed. If it wasn't that I was pressed for time, I would have gone in to speak with a manager. read more

Please be careful with buying from this location. We ordered a Carmel frappe and a sausage mcmuffin. My daughter was about half way done with her drink when she noticed hair in it. There were three pube like hairs in her drink. Waiting to be called back by manager. Who knows what else they did to our food. read more

McDonald's - 3 hairs in our Carmel frappe - Fast Food Near Me - Corona, California

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Mcdanalds can suck our nuts. We asked for CHOCOLATE milkshakes and two CHEESEburgers with a side of ranch. and what did they give us?! White milkshakes with the chocolate on the bottom! Unmixed:/ Burgers without the CHEESE And No RANCH Suck our butts Mickey Deez read more

I went to McDonald today and i was helped by an amazing person his name was Isaias and he has an amazing customer service, very patient and kind. He is very professional. read more

Worst service! Worst employees! We had to wait for over 30 min for food..... with not much people

Terrible service. Orders are never ready on time! Lunch is supposed to be served at 10:30 and they are never ready!! And then they make you wait curbside and today I waited 20 min for my daughters hamburger kids meal! Absolutely ridiculous! read more

This has to be the worst Mcdonalds I've ever been to. The staff wasn't very professional, at all. I could hear what looked to be the manager complaining about another co worker and other co workers chatting about non work stuff, which is probably why they always fuck up my order or take 10 minutes to give me 1 order of FRIES! The staff messed up my order and tried to spin the blame on me and my friend and when they messed up my drink, I went inside to go redo it and of course the soda machines weren't changed, so they used their machine in the back. Anyway, I went back a week later to get a drink and the SAME soda was still not working because they're all too lazy to change the soda pack!! I won't be returning to this location, just terrible man... read more

Do yourself a favor and go to the one off of Magnolia. It will take you less time to drive down to magnolia, get your food, and drive back up to this McDonald's before you even get halfway through the line. Ordered two hash browns in addition to other things, got up to the first window and they didn't know our order, so repeated it and they confirmed, went to pick up our food and only one hash brown so we had to ask another. Good customer service would have just given us the $1 hash brown, but we had to pull our money out and pay for it again. This is probably why the line is so long. If you have to go here, check your bag and your receipt!! read more

Terrible when true the drive true and I was ask to wait in the front manager told me it will be about 2 minutes and it became 10 minutes terribly will never go there again and the most terrible thing was when I got out off my car to get my food the associates in the morning were rude and thought it was funny about it read more

This McDonald's is by far THE worst McDonald's EVER! I now drive PAST it, and drive even farther to a different McDonalds. If only I could give them ZERO stars, but they don't have that option. They are absolutely The SLOWEST drive thru!!!!!!!!EVERY single time. I finally figured out why... They are too busy visiting with one another and put coworker visiting ahead of the customers. I even sweetly mentioned it once to the manager and felt as if she could care a less. Shocking. First 3 times I waited...I gave them the benefit of the doubt. And thought perhaps they were just overloaded. I now realize it's a matter of work ethics. They are severely lacking in motivation, cheerfulness, and most especially efficiency. They truly suck in all areas : ( Most especially the manager, who is supposed to set an example (not join in with the employees while visiting/yacking/laughing/screwing off, etc.) Worse yet...their iced coffees taste nothing like I've ever tasted at any other McDonalds! Every time. I'm guessing maybe they forget to put flavor/syrup in? Or just don't bother? First time I tried was when my daughter flew here for a visit. At first we thought the creamer was spoiled. We had to park and walk in to tell them. Replacements were exactly the same. Bitter and strong with no flavor to detect. We ordered one vanilla and one hazelnut. 2nd day of her visit (and 2nd chance, mind you)...we went back only to get the same disgusting iced coffee. We drove home to add sugar and creamer to both flavored iced coffees. They still didn't taste right, so we threw them out. I seriously think they should consider secret shoppers for this location. They will be in for a rude awakening. Truthfully...I wouldn't be surprised if they shut down, due to extremely SLOW, poor, pathetic service : ( read more

Went there last night around 7pm to get a cup of coffee to drink on the way home. The drive thru line didn't move AT ALL after ten minutes, so I pulled out of that line and went inside to order the coffee. I was third in line. The people taking orders at the counter would take an order and then go back to the food prep area to prep orders for the drive through line for five or ten minutes before coming back to take the next order. All told, it took me over 30 minutes to get a cup of coffee to go. Next time, I'll go somewhere else. read more

Inside dinning area is a bit snug and the drive-thru cuts the driveway but the service was among the best I have had at any establishment. My fries were a bit undercooked but not over salted. Nice lady that brought over my food touched my ketchup cups, this kind of grossed me out, but her attitude was top notch. You corona peeps are very fortunate to be served by the pleasant staff here. read more

This is straight bullshit. I have been stuck in this fucking drive through for 30min!!!! I will never ever come back again not to this location or any other McDonald's... u have lost my business and I will never be returning read more

This is the worst McDonald's I've been to. Consistently super slow service. Always out of one thing or another like Diet Coke or water or certain foods items. read more

Heard of this place from a few co-workers who recommended it, decided to try it out. I quit my job the next day. read more

Been here twice now. First time was just eh. Nothing special. But this time. Oh man. First off, there is no toilet paper in the men's room. In fact, the toilet paper holder on the wall was ripped off and on the floor behind the toilet seat. Trash was overflowing and bathroom was overall disgusting. Then proceeded to order through the kiosk hoping it would go faster. Wrong. Waiting about 45 minutes for one sandwich and a drink. No ketchup in the dispenser, napkins all over the floor. Irate customers standing around also waiting. Would not recommend and will not be coming back. read more

You would think I would just drive a few more miles after seeing all the negative reviews for this McDonald's... ...this place is never quick, inside or through the drive-thru. This LAST time we sat waiting for our food while several orders were called out before ours. Needless to say, they deleted our order from the front line. And do you think they offered anything or gave us fresh food instead of the 10 min heat lamp food...no! She grabbed the food and said 'Sorry about that'. As we ate, we listened to the manger or shift supervisor barking out orders as the staff was not keeping up. It all begins with the leadership...the owners may want to rethink their business model and who they pick for leadership. read more

Nothing worse then getting home after a very long morning and sit down for breakfast and not have what you ordered. I'm so mad.

Waited in line forever last night, once it was our turn, the lady working drive thru was incredibly rude. My boyfriend started our order and soon as he says the first item it's "second window" in such a rude tone and basically cutting him off. He explained we wanted to order more. Then as he's ordering more she's literally saying absolutely nothing. It was just the strangest thing. I get it's midnight and you work at McDonald's, but it really was the weirdest interaction. We got food else where and drove past on the way back home, no line... saw one car at the menu and they drove forward straight past the window. Pretty sure she stopped taking orders all together. Why even be open if your employees aren't doing their job lol. I don't expect insanely good customer service through a drive thru, but I expect to be able to order at the bare minimum lol read more

The 4th time this month, February 2021 and the drive Thur customer service royally stinks at this location. The Managers are to blame for poor customer service and poor attitudes. And stop blaming COVID19 for the excuse of your employees projecting the tone that they sound like they hate being there. read more

Worst location ever. Always something, either their system is down or shake machine is down. Always takes forever to get your order, and worst customer service. Don't go there. Ever read more

This was my 3rd visit here. I really hate to say this, but, service seems very unorganized and a very long wait for food. I have visited 3 times, it's the worse Macdonalds I have ever been too! For the amount of people( customers) it took a long time to get our food. This has happened 3 times! I have no other choice as this is in my home town.. other than not eat at McDonald's.. or, I could go in to Walmart & get McDonald's, but I really don't want to do that.. it's an inconvenience. They seem to have a ton of employees working there, so I can't figure out the problem. read more

Ordered for curbside on my lunch break then wasted said lunch break waiting and didn't receive anything. Went back after work to replace the meal received a meal prepared incorrectly and was cold. Yes I am returning tomorrow to get my money back. read more

I can't believe it literally took 30 minutes to get a few Happy Meals. My goodness whatever happened to fast food lol wasn't that the whole concept. Oh and the manager was rude as hell. Now I remember why I never come to this location. read more

isaiah was amazing. me and friend went to mcdonald's drunk af and he was amazing. he was patient and kind and we had amazing conversation. thank you isaiah for the food read more

Longest wait I ever had at any McDonald's in my life. Saw people just leave. Someone needs to come in and train this place about efficiency. So much business they're losing. read more

5 stars not for their food (still McDonald's) but for their people and customer service.. they must have new management or something.. Makes you feel like you're in a great restaurant with how they check on us and interact with the kids.. read more

Came here for the Stroopwafel McFlurry. Ordered 2 Stroopwafel and an Oreo McFlurry. What we received was a small layer of the flavorings at the top of each of the McFlurry items - literally - and the rest of the cup filled with just plain vanilla ice cream. No attempt to mix the ingredients. A waste of time and money. All that was required was a small amount of effort, but no effort was made. read more

This place was disgusting. I have never been to a restaurant that was so dirty, it's unbelievable. There was trash all over the floors and the tables were super dirty. Also, they weren't even busy!!! On the bright side, the employees were nice read more

McDonald's - I have never seen a place so dirty. They weren't busy at all and there was trash EVERYWHERE - Fast Food Near Me - Corona, California

Service was fast. Fries were good. My chicken nuggets were old tasting. Def not fresh. We received no napkins which sucked because the fries are salty and it sticks to your fingers. We should not have to request napkins. read more

Excellent food, hot, fresh and tasty. Shout out to Jordan , she gave excellent customer service (above n beyond! ) thank you!

Just came through the drive through. I usually have a terrible experience coming to this mcDonalds at night especially. Food is never fresh even when I specifically ask for fresh. But this time even though we waited around 20 minutes in the drive through (due to a lot of people) there was a new girl working im pretty sure her name was Carolina. Super sweet and nice girl very polite and the food was fresh. But just her attitude makes the service that much better. read more

It's like every Mickey D's long line slow movement but the young lady in the am Sarah is very nice and great service skills brings my tray over when i have all of my kids with me read more

McDonald's - Fast Food Near Me - Corona, California

To the ladies in drive through tonight, thank you for your great customer service . My extra caramel, added tomatoe, and then ordering at window sausage muffin. Jeeeeez. Told you I would leave a review. read more

So today we ordered 10 double cheese 3 fries and a cheese burger. Well as we left I noticed the cheese burger was not completely wrapped, no pickles and cold. read more

Visited this location this weekend on 7/17 around early lunch time and was very disappointed in the service and lack of leadership/support to staff from the store manager. Not only was the drive thru busy, but the lobby was even busier. I waited over 25 minutes for my food and had 5 transactions waiting in front of me with several other transactions after. We couldn't even safe distant so I went outside. Food was bagged and waiting to be dispersed on the counter but the cashier was so busy he couldn't work both areas efficiently. This is where the manager should have recognized to stop helping drive thru and assist with the lobby. Then there were employees clocking out trying to engage in conversations with the overwhelmed working staff. Manager was right there but didnt acknowledge or care to mitigate the situation, just kept assisting drive thru. Manager was clueless on how long customers were waiting in the lobby. Very disappointed in the management style of this location. read more

I've been in the drive through for almost 25 mins. This is the second time this has happened in 3 days. It's 9:22am so it's not like it's a lunch rush but I can only imagine what that's like. They used to be super fast in the drive through but idk what's happened. I won't be coming this McDonald's in the morning anymore Taking it down a star. I wanted to give them the benefit of the doubt but nothing has changed: I went through drive through and asked for an oatmeal and med. vanilla cappacino. I paid and went to the second window after I ordered and the kid in front didn't even say hello, just kind of shoved a bag towards me and said "here's the oatmeal". A simple hello goes a long way. I wait a couple more mins as they're making my coffee and hey ask me to pull to the side. I do, and wait just a couple more mins for my coffee to come out. The girl that brought it out was sweet and apologized for the wait. I drive off and on my way to work, I realize my oatmeal must have been sitting a while since it's not hot at all. So the taste is a little mushier than I would like. I'm not usually one to complain, I still eat it. I get to work and as I'm walking I want to take a sip of my cappacino since it's probably cooled enough for me to drink and I open the little lid part and realize its completely black. I pop the lid off and to my dismay I have black coffee instead of my vanilla cappacino. I'm so bummed bc there's no way I can get it fixed. I call up the McDonald's number on my receipt and Teresa offers to replace it, which was assumed, but entails me going back but I can't. I'm at work and I won't be in that area for he next couple of days. She is unable to refund my card either since "our systems don't work that way" so I'm pretty much SOL. I'm not getting my money back and I got a coffee that I did not order and will not be drinking. read more

Big poster saying 24 hours drive thru and dining room but the drive-thru was only open...

Omg we're do I start this was my worst but worst experience ever here 1st the drive thru girl who's taking order starts off with What do you want today 2 nd they tell me they can't make my meal a combo that it's too expensive for me 3 they forget to give me my whole order ******honestly is this a joke *** Please get people that like to work read more

I'm giving 4 stats because I actually love McDonald's food. It's consistent and good. However, for the manager I would recommend better staffing levels on the weekends. Last Saturday in particular, it took us about 30 minutes to go through the drive through at about 11:00 pm. Hit the window and we didn't even receive a "sorry for the delay." No problems with the food or order but I never thought the longest wait time I've ever experienced would be at McDonald's. I would say about 4 cars actually backed out of the dual line because it took so long to even place the order. read more