I'm pulled into the drive-through they were used to take my order They were very rude and condescending read more

Wow. Talk about a busy place. People had orders in but were waiting. I was lucky I was just getting coffee. Mine was fast and I was in & out in minutes. I appreciate they fill my stainless cup. The next generation is counting on us not to leave them a mess-or more of a mess than it is. read more

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As we are traveling, made our stop to use restroom and eat. After asking a question the manager was so rude, we told them we would eat elsewhere. They had one customer I would hate to see them during a rush. We were surprised as the cashier was about 80 years old. Nice guy but no incentive to look into our question himself. Just leaned on counter and shrugged his shoulders. read more

We ordered a sprite, they came out and gave us some orange drink. We told the lady who brought the food out and she j glared at us and gave us the orange drink. They had us pull forward to wait for fries. when the fries came out we could tell they where not fresh, they where old and cold. read more

Today I ordered a large fry for $1.49 using the app and had a co worker pick it up when he went there for his lunch. They charged my card on file as well as charging my co worker for the frys. The frys were not cooked all the way and the mcChicken sandwhich my co worker ordered was rubbery. With the minimum wages going up the last few years, service and food quality have gone down dramatically. ZERO STARS FOR MCDONALDS!! read more

Appreciate staff finding order as it was selected as in house in the app. Still trying to get used to app. French fries were super cold that we could not eat. Quarter pounder was luke warm. Cheeseburgers were not even wrapped and cold. Would expect for prices we pay the food almost $30 That is be edible. Very disappointed and we stop here often read more

if you dont have a car you cant order at the window, literally the only McDonalds that hasnt allowed this they act like theyre in portland.. come on its cottage grove. its okay they probably would have messed up the order anyways read more

I wouldn't even give this place one star if I had the option. We used to go there all the time. We recently went in there and got six fries and they were greasy and cold, and I was told by the manager that they were fresh and hot. The manager refused replace the order of fries. I will be boycotting McDonalds and never go there again. read more

Just keep driving. They never have any food ready and the parking lot is stacked with cars waiting for food. This is probably the only location where waiting in the parking lot is the normal routine. read more

I ordered a McChicken WITHOUT mayonnaise. When I picked up my bag from the counter I checked the sandwich to make sure there was no mayonnaise, I found that there was in-fact mayo. I asked the cashier if I could get a new sandwich made with out mayonnaise and showed him my receipt. He checked and gladly said yes then called out the kitchen to make a new sandwich. I waited for 10 minutes before deciding to ask again. To my surprise they had never taken the order to make the new sandwich. I asked a new worker and provided the receipt again. she called out to the kitchen once again and I waited 10 more minutes before deciding to leave unsatisfied with the sandwich I cannot eat. read more

McDonald's - it clearly says no mayonnaise - Fast Food Near Me - Cottage Grove, Oregon

Passing thru on our way home. All the lights were off outside appearing as if they were closed. Online hours stated open til midnight. we pulled up to the menu bored and was able to place our order. We asked the gal working the window why no lights were on, she grunts i don't know and slams the window shut. I receive my beverage and it had maybe two ice cubes in it and was only half full. i asked her to add ice to it at least and she stated she couldn't take it back through the window. She did provide me with another cup with more ice but still not full. We should have checked our food prior to driving off as both fries were half full. Disappointed in the service and the product. read more

Great customer service a new employee Emma took my order and did a great job definitely coming back!

Terrible service, they only gave me 1 thing of ketchup. Burger was balls sadly. Fries had no salt.

Wow I will let the picture speak for its self! Normally pretty good but what the heck is this! read more

McDonald's - What on earth is this top muffin? - Fast Food Near Me - Cottage Grove, Oregon

Thanks to the manager who always makes sure my special order breakfast sandwich is 100%. Sorry I didn't see your name. See you in two weeks when we travel through again. read more

Worst customer service ever. When your more worried about talking on your phone, rather than making sure the order is correct that your handling out, no wonder McDonald's wants to get rid of people in order to automate the work force. Billions served. Just a number. Remember that the next time you order from them. read more

So you're out of French fries so I say, cool throw me in a couple of hash browns. 'Sorry we aren't serving breakfast'. I didn't say you were. What I said is throw a hash brown into the fryer. 'We can't do that'. Oh I get it. You don't want to make someone happy. 'I'm lovin it'. No I aint loving it. Lazy. Bust out the hash brown and make my Night! read more

This is a PRIVATELY OWNED McDonalds and the same breakfast I get in Roseburg for under $5.00 is nearly $8.00 here. They're good enough and reliable, but watch your wallet. read more

This is, by a huge margin, the worst McDonald's on the planet and they're proud of it!! Use the drive-thru, and expect a disaster. Their main claim to fame is to 'forget' to completely fill your order. Something is ALWAYS missing, whether it's your fries, syrup, hash browns, or the like. Return and confront them with their error and they will always, ALWAYS, make you wait extra long to get your original request right while crowning this inconvenience with NO apology. Ever. Want to get yourself good and pissed off? Try to get an accurate order out of these arrogant clowns. Go across the street to Burger King. You'll get exactly what you order. Every time. read more

This place was a lifesaver on a road trip with the grandkids, AKA two toddlers, an infant, and a pre-teen. Never thought I would give five stars to a fast food place, but here it is! KEPT THE TODDLERS BUSY: They have a nice, large, outdoor PlayPlace. It was packed with kids ... all having a blast and generally getting along. LOTS OF DIP: We asked for three extra ranch dips, and got five. Thank you! Can't tell you how many times restaurants forget all together. CHANGING STATION: The restroom has a great changing station, complete with disposable covers and a closed lid waste basket for diapers. CLEAN AS CAN BE EXPECTED: Overall, the restaurant and restrooms were decently clean, especially considering the high foot traffic. CUSTOMER SERVICE: The employees were the friendliest we have ever seen at fast food. In addition, they brought our food to the table; turned our number around when they brought the food; then checked on us one more time before taking our number away. What?!? At a McDonalds?!? CAN'T BEAT THE COST: I saw another review that said they are expensive. Yet we got five massive scoops of Tillamook ice cream for $8.50. In short, I did't notice a price difference - but it was worth every penny if there is one. read more

Four stars in comparison to other McDonald's. Clean restrooms, friendly and fast service, and they have a play structure outside for the kids. This is a great place to stop on a road trip to let restless kids play for a few minutes before and after you eat. read more

McDonald's - Play structure outside- not covered- but clean. - Fast Food Near Me - Cottage Grove, Oregon

So. Usually this McDonald's is pretty decent as far as McDonald's go, but this last visit was terrible. One of our hamburger patty's were pink in the middle, and the other hamburger had all the ingredients when we specified only certain ones, read more

Food was as bad as always but is what I come to expect from McDonalds so from that stand point I guess it wasn't bad but what I was really alarmed by is the guy "sweeping" who just pushed a pile of dirt around the restaurant just to eventually never pick ut up and then I came back thinking it was just a bad experience to see the same ketup stain on the floor two days later just desqusting. read more

More stops on our way up to our destinations. This McDonald's location has been one of our mainstays on the trip to the in-law's for the last 2 years now. Typically, we stop to use the bathroom or just go through the drive-thru for a Diet Coke and a cheap ice cream cone. This location has some friendly teens working and offers an additional menu for desserts that are not "McDonald's". They offer real Tillamook ice cream concoctions and both husband and daughter had a flavor in a waffle cone. read more

A McDonalds is a McDonalds right??? Oh but wait.... This one has a waterfall, lounge chairs, Tillamook ice cream, and even a Redbox dvd machine! Nice! Now if only they would serve my cheeseburger with some extra sharp aged Tillamook chedder! Mmmm!!! In Oregon, ya may not be able to pump your own gas, but at least you can live the high life here at the local Mickey D's! read more

Four stars for a McDonald's?!?! WTF?!?! Sam, are you out of your goddamned mind? Well, I never would have thought I'd be doing this, but we stopped here on our way to Ashland and I was blown away. First, it is the nicest McDonald's I've ever been to. I know, sounds like a complete oxymoron, but it's totally true. Now, I've heard the rumors of all the new McCafe upgrade stuff, but this was pretty incredible. Tile on the walls, fake wood walls and trim, a little waterfall inside, lots of tables--very nice. The lady at the counter seemed genuinely polite, was helpful and we got our food very quickly. About the food--this is nothing to be surprised about. However, I've had the new third pound angus burger a couple times now, and it's not half bad. Actually, I'd say it is the best chain/fast food burger I've had (and before you ask, no I've yet to partake at In N Out). As mentioned by another Yelper, they have tillamook ice cream here (yay!) And wifi, so that's pretty higher end as well. I believe this location is open 24 hours, so if you happen to find yourself driving on I-5 in BFE, southern(-ish) Oregon at 4 in the morning, this should treat you well. Cool place, and definitely not what I have come to expect from McDonald's. A very pleasant surprise. read more

Hey, it's McDonalds, what do you expect. It's quick and easy and on the way to visit the in-laws.

Fast, friendly service, clean restrooms. All we needed for a quick stop to eat.

Ya like totally seriously, quick service but my blueberry muffin was cold, but that all good, I used my truckin microwave

Stopped in there on my way back to Portland and plugged my phone In after I ordered and I didn't sit or take my mask off with 2 others, we asked an employee if we could and she said yes then about 15 minutes later the general manager come up to us and told us we have already been asked to leave once and he is going to call the police on us and turned his back and ignored us!! First of all I asked to charge my phone and got the ok, second of all we were never told once to leave! It's very upsetting having the general manager come up and threaten to call the police and get us arrested out of no where. I will be calling there area manager to complain this is not okay, he was extremely disrespectful towards us read more

It's a clean well-kept friendly McDonald's with the bonus ice cream counter. RV and big Rick parking is close by. Drive-through moves quickly. To spice it up you can add jalapeno peppers to any sandwich for an additional .35 cents. read more

McDonald's - Wow, a dessert shop in McD. - Fast Food Near Me - Cottage Grove, Oregon

They have the worst service, I was in line for 15 mins and they have no respect, No please, NO thank you, NO you're welcome! You ask them for something and completely ignore it and not give it to you. Also they suck at getting orders correct read more

Customer service very pleasant, but hashbrowns double fried and no courtesy outlet for travelers :/ read more

McDonald's - My mom didn't even eat the rest of this. Double fried, no bueno. - Fast Food Near Me - Cottage Grove, Oregon

Horrible customer service, whichever one Mandi is..she's dragging you down, rude calls people names and curses at you when you ask questions about a wrong order. read more

This must be the worst place to work, every single employee I encountered was incredibly rude, condescending, and generally unhappy. I've literally never been treated so poorly in a restaurant. read more

Rude manager. Slow service, stay away. The slowest McDonald's in the state. Need new management. Manager is rude and unprofessional. Waiting 10 minutes on a burger is ridiculous. Mc Donald's as a whole has lost its way. Food used to be good and fast service. Go next door to KFC and eat or Burger King or another restaurant in Cottage grove. The prices are cheaper and better service. The McDonald's in Cottage Grove is also more expensive than most of them also. Stay away. The whole staff is rude very rude. I've also contacted the corporate office. read more

Why, when EVERYONE in the drive thru line is asked to pull over and wait in a parking spot, is that any quicker than just waiting the 2-3 minutes in line? I know it makes your service times LOOK better, but they AREN'T better! Why don't you use the crew member who has to run food outside, to make food faster so there isn't a wait time at all? Frustrating! And then the fries are ice cold! Like, inedible cardboard cold. read more

This is the fanciest McDonald's I've ever been in. Came here for a bathroom break off I-5 and I was amazed by their mini indoor waterfall. Also, forget getting their soft serve ice cream! They have a real ice cream counter with 6 flavors of Tillamook Ice cream. 3 stars because the food is the same as any McDonalds. read more

As far as mcdonalds go this one ranks pretty good very impressed with the speed of the drive through on a Friday night! As always mcds is very consistent read more

This is one of the better McDonald's of Oregon. It has a nice outdoor play land for kids. It has Rv parking and open 24hrs. The food is your normal McDonald's food. They do have a nice selection of hard scooped Tillamook ice cream. Very clean place. read more