Amazing service a funny community great people that work there, overall a great pit stop when the family is hungry

Stopped here on our way home from Portland-tired and HUNGRY! Just went through drive-thru and service was fast, food was hot, and order came out perfect as ordered. Special recognition goes to the cashier Keona...very sweet and friendly person, haven't had service like that in years, made us feel like special customers even though we've never been there. Hope management sees this and gives her kudos, she deserves it! read more

We went through the drive thru at 9:06pm and the service was great the man at the window was very nice and the food was good, would go again I hope he gets recognized will definitely come back! I encourage others to as-well. read more

Carls JR sucks. i think it sucks because the sauce they put on their burgers. it makes me wanna throw up. As far as the sides go, I hate zucchini, I love the onion rings but I love onion rings in general, the fries are OK but I like everybody's fries. i've never had their chicken stars or their fish but i dont think those things will make me change my mind. Carl's JR just sucks. #GregEats #fastfoodreviews #CARLSJRSUCKS read more

Carl's Jr - the name of the brand - Fast Food Near Me - Cottage Grove, Oregon

Sloppy mess of a burger... Bun was hard, cheese was runny, and the manager/GM sounds like a complete tool from the lobby. No Thanks! read more

Terrible place, the workers look annoyed and they look like they hate their job. The food was meh. They made me park when I went through the drive up and there was no one behind me, they forgot my sauces and when I went inside, I still waited because no one cared to ask what I needed, terrible experience, avoid this place! read more

Milkshake was as thin as water. Mentioned it but was handed several very lame excuses. This place is renowned for omitting sandwiches from your order at the drive through, at least that didn't happen this time. Will just go somewhere else from now on. Given the restaurant copy of the receipt so I can't log onto the stores survey site, no store number on it. How convenient. read more

They have GREAT zucchini wheels so we stopped into the Cottage Grove location at about 4:30 , Nov. 5th. We ordered the "Buy one get one for a $1" along with the wheels. The staff seemed very distracted and busy in some sort of discussion. I had to tell the guy at the counter three times it was an order "to go". We were the only people ordering and only one of four in the place. The zucchini wheels were really hot and tasty. Bother burgers were VERY cold. That included the onion rings in my burger and the bacon as well. We were several miles down the freeway before it was discovered. From now on it's "any place but Carl's Jr.'s" read more

I came by this Carl's Jr because I was sort of in the mood for another meatless burger... and because I needed a restroom break while heading back to Seattle. If you care... Restrooms were clean. I remembered to ask them for no mayo when ordering this time, but sadly forgot to ask 'em to skip the cheese. The cashier was nice and the burger wasn't as messy this time (which made me happy). The weird interaction... Me: Do you think you guys will get a veggie patty anytime soon? Employee: Not sure... Employee II: We're getting Turkey patties soon! Me: .... read more

I got a large cup for some dank sippy, little did I know that their straws aren't long enough to properly operate in the large cups. I'm pissed They also got my friends order wrong or something but I'm mad about it read more

Carl's Jr - See? Shitty - Fast Food Near Me - Cottage Grove, Oregon

I went to Cottage Grove today and had to have an appointment I was in a hurry so I decided to pick up lunch at Carl's Jr because it was close to the freeway and on the way. I ordered three chicken strips french fries and a root beer. The french fries tasted like fish because they cooked them in the same grease that they cook fish in. The chicken strips were burned. I didn't get a chance to take it back because I was in a hurry and didn't open it until I was at my location. I will never go there again. They need to realize that they don't cook french fries in the same grease that you cook fish in that's restaurant 101. I do not see how they could have got a hundred on their health inspection when they cook french fries in a Fish Grease. read more

I really try not to review fast food restaurants, BUT, when you and your beau seem to take the same road trips, certain places become the tradition to stop at along the way. This was our 3rd trip to the Portland area by car and the first one home with anyone aside from just us. My guy's Grammie is teeny tiny. I think she is probably about 4'10 and maybe 80 pounds soaking wet. She is in a stage where she forgets to eat, but seems to find her appetite when she is with family. One thing she loves is ice cream and milkshakes, so when we were going to stop for lunch, we knew it would be at Carl's Jr. (sometimes it is Taco Bell). We have been here before and it is always busy. The one thing I will say is the bathroom is clean and always has toilet paper. The food is consistent, and I like that I can get a side salad instead of fries. The milkshakes are deemed delicious by everyone in the family (I have yet to try one), so it was a good choice. read more

I typically am so not one for eating out at fast food chains, and I typically avoid American food like the plague but I have got to say the food I got from this Carl's Jr. was simply divine. I haven't had anything that tasted so fresh and almost homemade from a fast food restaurant in a very long time. In fact, I liked what I ordered so much, I dreamt about my leftovers and went back to order the same thing in 2 days time. I ordered the 1/2 lb Texas BBQ Thickburger. It is to die for. Gorgeous perfectly marinated brisket underneath a half pound 100% angus beef patty with 2 slices of American cheese, topped with deep fried jalepeno slices and onions and a savory sweet smoked BBQ sauce all on this gorgeous fresh-made bun. I ordered sweet potato fries as a side that were perfectly crispy on the outside and soft on the inside seasoned to perfection. Is your mouth watering yet? I know mine is. Not only was the food delicious but the staff was exceedingly nice and they were super patient as I was indecisive (so many amazing choices!). I definitely will be stopping into a Carl's Jr. the next time I see one. read more

Well let's see they had one girl working. One famous star beyond burger is 6.99. 7$ got one burger. That is not the advertised price online. Also they made us pull forward and park for one burger. Literally 8 minutes. We were the only people in line and it was one freaking burger. You guys suck. read more

Remember. This is in comparison to other fast food places. Totally happy with this place. We drove thru. The girl at the window was really nice, food was fast (thats the point right?) and came out so hot we had to let it breath to cool it down. That doesn't usually happen with fast food. Not a bad place to run through for breakfast. We all got the Steak and Egg Burrito. It actually had serious jalepenos in its pico de gallo. I even heard a couple of sniffs from the M.I.L. in the back. read more

My reviews are positive when warrented, but when a place needs work I'm honest. Its 8:30 pm, and the place is dead in the water. Its our first experience at a Carl's Jr. The place is a mess (the floor needs swept and tables need cleaned), staff are joking around behind the counter and it seemed onky one person was attentive and working. Our burger looks as if it was pre made and then heated up in the microwave. Even the bun was rubbery. The only thing satisfactory was the fries and the drink. Won't be coming here again. read more

Pulled into drive through at 10:40pm, waited in line until 11:00 then was told at the speaker they were now closed and would not take our order. read more

Deserves negative 5 stars! Carl's Jr's are typically ok for fast food but this place is horrible! Kris Kut fries were soggy with old grease and tasted like fish, chicken and other indistinguishable gross flavors French fries were barely warm and actually got a few that were uncooked and still slightly frozen. Burgers were sloppily thrown together. Here's the real kicker! I went back to the counter to bring this to their attention and the reply was "Sorry, that's just the way it is with the evening shift, come back during the day, it's a lot better." No offer to re-make our food, no offer of refund or coupon for future visit, just a blatant admission that they know its bad. Shame on the franchise owner for allowing this. read more

Love this Carl's Jr. because the service is great and they always make your food the way you want it regardless of how picky my wife is : )

They screw you thru the drive-thru. Banned them for about 6 months because our burgers looked like they threw them across the room in hopes to make it on the bun. Sloppily thrown together. Tried them again after 6 months...totally wrong order! Husband got his right, mine...have no idea where they came up with a different burger that I ordered. This Carls Jr. is terrible! Management...STEP UP! read more

Workers were okay. They could be a little more friendly. We were the only ones in the restaurant and it took a little while to get our food. When we did receive our food it was warm and tasty. Was very easy to get to from the freeway. read more

Wow - they really don't want people to come into the restaurant. All of the entrances involve holding your breath and praying for your life while you navigate the obstacle course of the parking lot and drive though. Way to encourage people to get out of their cars and walk off some of those Western Burger calories. read more

Our truck caught fire in the parking lot and the staff here made us feel very safe as we waited for the emergency vehicles and dealt with insurance read more

Slow service, and they made us feel like we were wasting their time. Food was good. I wouldn't come here again only because of the service.

We went here for dinner and like always they served us fast and nicely. I always get the low carb burger it really hits the spot. The drinks run large so a medium looks more like a large so I always order small. This evening a man came in with no shoes an they asked him nicely to leave he was getting some salsa for his food they got it for him and took it outside to him. read more

This was bad even for fast food. Spent solid 15 min waiting for the person in front of me to receive their single bag of food. Drove up to the window and waited over 5 minutes for someone to come out and at least take my card, but instead I watched the employees talk amongst themselves, minds obviously not on the job, cursing loudly and everything. I even honked to get their attention but they just kept talking and laughing with each other. 5 minutes doesn't seem that long, but literally no one had come out to so much as take my money, so after honking didn't work, I just left. read more

Stopped for dinner the other night. Great meal and Alonzo who served us was terrific. What great customer service. He went above and beyond the typical fast food experience. read more

The woman who took our order, did NOT ask for my brothers size on his combo, and just rung it up as a small. I asked for a #14, the Santa Fe chicken burger and I was given a BBQ chicken burger. It was not very busy, and we were the last ones in line, so I doubt it was a "mix up" very displeased with the service I received. She needs to learn how to listen and acquire decent customer server skills. read more