I came here for the first time today and i understand its a very windy day, the lady told us to drive up to the first window to order since she couldn't hear us through the speaker box, when she was taking our order at the window she was very rude and even rolled her eyes at me, when i was trying to tell her my order will not be coming back service was trash if i could give it 0 stars i would! read more

I go to this McDonald's for my grandkids all the time and 3x they have gotten the kids meals wrong. I order 6 piece chicken nuggets, I get 4 pieces and charged for 6. I called the restaurant to complain and can't get through ever. I called customer service # and never got a call back. I also got the big Mac deal one time and they charged me individually for each item. read more

Every time I order from here an item is missing. DO YOUR JOB it is not that hard to make sure everything on the receipt is in the bag before you give it to the customer. You want to forget sauce, napkins or straws ok but a whole time?! Get it together. read more

the service was not that great the guy in the drive thru window was not clear and wasn't listening good

Okay we bought into the hype and tried a McPlant my wife and I both think it was NOT BAD you can't tell that it's a meat substitute kind of like very low fat hamburger patty not juicy but not dry or rubbery. Since we normally only other Fish Fillet sandwiches at McDonald's, Will probably never have another one but never is a long time. read more

i am a firm believer in second chances, after one year i decided to take my children back to this establishment. little did i know that was a MISTAKE! Although this time we got everything we ordered my children were sobbing because it took 30 minutes to get our simple order. Another major issue was that the water machine was broken. I am a big fan of McDonald's water and i am disappointed that once again i could not get any at this location. The only thing bringing this rating up to two stars was the wonderful playground. It is the best part of this location. It just breaks my heart every time a McDonald's let's me down. If you can take anything from this review, think FOUR TIMES before putting your trust into this mcd read more

This place has gone down the drain... They have messed up the last 4 orders. I have lived local since 2015 and have gone here hundreds of times. It's a shame however, I'll drive somewhere else before I ever come back. I've given them too many opportunities however I think the new crew there needs some retraining. This is what their Large Fry looks like nowadays.. and from the little looking up that I've done, they've actually done very well during COVID so I don't understand.. read more

McDonald's - Large McDonald's Fries - Burgers Near Me - Discovery Bay, California

If you want very rude service, to wait forever and then only Get 3/4 of a cup of coffee and shorted order, visit here. I actually went back into the store to tell them of my issues and the staff all ignored me as if I didn't exist. When I asked for the manager, they said there was none and told me to get out. I said at least give my money back from the wrong and shorted order and they refused and told me to get out. So wait, I just paid for a product , did not receive said product, complained and they refused to help, I consider this theft and wii dispute charge with my bank. read more

Bought McFlurrys and when i finally got it, the ice wasn't even mixed as a mcflurry should have been. The toppings were literally just sitting on top of the ice cream read more

McDonald's - four cups of ice cream with strawberries and sprinkles - Burgers Near Me - Discovery Bay, California

If I could give a lower rating for the remodel I would. They installed kiosks and discourage waiting in line. You cant order everything on the kiosk so you still have to holler for someone to come to the cash register to take your order. They removed the play structure and put in a pathetic excuse for a play area. They removed the second sink from the ladies room, and still only give one inch of swing room between the door and toilet... so to get in or out you have to stand next to the toilet to open the door. Once you have washed your hands there are no towels and the door swings in so you have to touch the handle. And now... they have installed combo locks on the bathroom so you cant even use it unless you holler for someone to come from the back and open the darn door! Seriously... this is the worst display of welcome! I think they do not want ANY walk in customers! read more

Newly redesigned beautiful location. You can order everything yourself on the digital displays and pay right there. They even have lots of seating and you can plug-in to charge your laptop get some work done while you're on the road. And they have a drive-through. What else do you need? read more

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I'm giving a star but doesn't deserve just waited twenty mins for the wrong order and then told by Felipe the manager that I should have checked my order before I left and it was my fault that I got the incorrect food! He proceeded to talk over me and yell at me. They were a mess and had no idea what was going on I thank them for letting me know that there poor service and organization was my fault Sorry read more

This was very delicious and I loved the taste and I loved the ice cream and I rate this a5/5

My family and myself frequent this McDonald's as we constantly are driving past this one on weekends. Last night, as our family was driving home we stopped for 6 cones. As we got up to the window I realized that I would need 4 cups and spoons for our kids because it was hot and I knew the ice cream would melt. My husband kindly asked the man (who happened to look like a manager) at the window if we could please get 4 cups and 4 spoons. The man told his coworker to "get the fuc$&ing cups" the girl got the cups and the man placed all the cones in them and handed them to use and shit the window rudely. When he opened the window again I had already passed 2 cones back to 2 of our kids and since he decided to put the rest in cups I realized we would need 2 more cups for our 2 kids without their cones in a cup. He then replied "next time you need to say this at the window" FIRST of all, I NEVER asked for the cones to be placed in cups I asked for them ON THE SIDE. All he had to do was hand everything to me!!!!!! But no! He wanted to take whatever anger he had at his job out on us. Not cool. read more

The service here is terrible I walked in and waited patiently after awhile I seen that no one was trying to help me. I then say "Excuse me" and wait a couple of moments while watching a worker scroll through instagram. I've never had such an experience read more

Stopped by on my trip to the delta. The food was absolutely disgusting. I ordered 2 MCchicken sandwiches that were so dry and burnt looking, I just ended up tossing both of them in the trash after taking one bite. They probably served me food from the week prior. The Staff and service here weren't any better. They seemed like they didn't want to be there and took forever to give me my food. I will not be returning to the location, and will let my friends know to stay clear of this place. read more

food was cold left out seemed old and the drive through worker was complaining when i had asked for sauce because there was none in there extremely upset read more

I don't know where to start. Actually I start with this; I have never been to a worse McDonalds in my life. Apparently they never got my mobile order. We finally get it, but it's missing items. The food taste like crap, even for McDonalds standards. 4/5 Apple pies didn't have expiration dates on them and were hard, dry, and chewy - obviously way passed when they should have been pulled. Never again. read more

Ordered large fries a nd two of the new Mac Jr. Burgers around noon on 2/13. No sauces or ketchup provided at the drive through window and found the Mac Jr. somewhat bland. Unfortunately, it had a mystery ingredient which sent both of us to the little room in the house with very upset digestive systems. Having not eaten anything else all day, we can only conclude that the food was contaminated. Disappointing. read more

I have never given a Yelp review but I downloaded the app as I wait for my food because this place is the worst!!!! I have lived in Discovery Bay for 20 years and I have visited this McDonald's many times but I drive through. Today my elderly parents wanted to take their grand and great grand children for lunch---so McDonald's here we come! After waiting for six minutes, we were informed that the self service kiosk was the only option to order food. Really?!! Or wait until they had time to take our order??? Excellent customer service! While we are ordering at the kiosk, they decide to take orders. So now others have received their food before we did. The Filet of Fish did not have cheese on it-so we returned it. I asked to speak to manager and the young man stated that he was a manager. I told him that the service is horrible and he agreed ( a manger knows that the service is bad). He offered his supervisor and her supervisor, to hear my complaints. He left, came back and stated that they (Lourdes and Luisa) were unavailable. Not sure how much of what he said is true-either way it is sad. Horrible service! read more

this place sucks when placing my order to the moron I told him three times I wanted three drinks with the rest of our meals I paid $35 when I got to the window to pick the food up do you only gave me two cokes and she screwed up on one of the meals I told her she said I did not pay for all three cokes I told asked her I would payShe said I would have to go back around the line since they messed up on the order before me because it took so long and I messed up mine there was at least eight cars in the line behind me so I left and went home and told him I will not go back there again read more

McDonald's - Burgers Near Me - Discovery Bay, California

the morning crew sucks here from the lady taking your order to the sour face employee handing out the food they can't make a good cup of coffee to save their lifes read more

Got cheeseburger happy meals and they forgot the cheeseburgers. ALWAYS check to make sure the food isn't missing.

The staff isfriendly here and service is usually fast. Don't expect gourmet food tho lol. Only drawback is every time I've ordered chicken nuggets, I had to park around the side of the building and wait. I stopped ordering that item and stuck to burgers. read more

The worst McDonald's I've ever seen the first round of burgers I got had a chunk missing out of the top of the bun I should have taken a picture but I didn't and they tasted extremely old like they've been sitting out for 8 hours so I took those back, the second batch of burgers they gave me were all soggy and wet and also had chunks of fingerprints in the buns i threw them out read more

No toilet seat covers - EVER! They don't even have seat cover dispensers, they don't plan on EVER having toilet seat covers. I avoid going to this McDonald's just because I can't use the toilet! I feel sorry for the employees who work here and are forced to use the the toilet with no toilet seat covers. I forgot that they didn't have toilet seat covers and went there this morning, but I had to use the bathroom before I ordered. When I went into the bathroom stall I saw that they didn't have toilet seat covers, so I went to Safeway to get a breakfast sandwich instead. Safeway has toilet seat covers and their breakfast sandwiches are all $2.99 each, no matter which one you get. The quality was much better than McDonald's anyway. I'm getting my breakfast from Safeway from now on. read more

Worst place ever. A drive thru means you get your food now not have to pull to the front and wait 10 min for your food. Mind you. No cars were in front of me. Every single time I come here there's a problem. Wrong order. Fries cold. When you pull up to the window you can smell the grease. This place is horrible! read more

I have lived in Disco for two years. Every time I have been to the McDonald's on highway 4 maybe 10 times in the last two years. EVERY time they have messed something up. EVERY time. I don't know if this is a corporate location, but in any case the people who are in charge should be embarrassed. The food is sub par. I only go when I am running late or just need a quick something to eat. But you expect a certain level of comfort and familiarity from McDonald's and you do not get that at this location. It's a crap shoot. Today I gave in and went just to save some time on the day and true to form they screwed up! I ordered a crispy chicken sandwich with mushrooms and Swiss cheese but got a hamburger with mushrooms and Swiss. Also the fries are always, always, always mushy. Just skip this store. There is another down the road in Brentwood. It's really only a little better though. Ugh! read more

Don't go inside, waited 20+ minutes for 3 McFlurrys . Just use the drive-thru and make sure you check your order cause sometimes they forget things . read more

It's taken many negative experiences at this location for me to bother posting a review. Unfortunately in a small town with not a lot of options we have continued to give this location our business out of convenience. It's no longer convenient, it makes more sense to drive a city over and give other McDonald's our business. McDonald's is no longer in any way inexpensive so it needs to have some standards be met. The food at this location is pretty close to inedible, do yourself a favor and drive the 15 minutes to Brentwood. read more

I'm not sure how old this particular McDonald's happens to be... but it looked like it was fairly new, with a poor restroom situation. Husband and I were out for a drive in the country.... my bladder being the size of a pea... pee... pea... hehe. We found ourselves here and I ran in like Flash Gordon. So one bathroom had plywood boarding up the entrance and said, 'out of order'. The other one had a male and female figure on the the door. 'OK', I thought. Here is what I saw.... 1. 1 working stall... second one was boarded up 2. wet floor... puddle wet. no warning sign ( could've been urine, it IS a bathroom) 3. 4 hairs on the seat (notice how I left out the possible source) 4. upon my exiting the one stall, a big burly dude was walking in and dead bolting the door. Yes, I was creeped out. 5. No soap... gross... what do the employees wash with? After all of that, I decided not order a soda.... or a small order of French fries, or a milkshake. read more

Second time in 2 weeks they got order wrong. Even after repeating at both windows. They know they are the only drive through in town. So they show they don't care. I have called both times and got push back from staff. Not Taking responsibility for the mistake. Can't wait until there is another drive through available for our community. read more

It was difficult to maneuver around the sea of clueless customers aimlessly wandering around in the dining/order area. They were vastly understaffed, the team members were all breaking under the pressure, they were not nice to one single customer that ordered, and those team members make the entire vibe uncomfortable for anybody not working there. I only ordered 2 happy meals for my daughters and they got one order wrong and the other was missing half the items. This place is a disaster from the lack of cleanliness, the lack of staffing, disrespectful execution and failure to complete orders. They need some strong leadership to get back on track. read more

This place is terrible the service sucks and they can't get basic orders right! Today I had it with this place when they wouldn't let me substitute something for my daughter happy meal. read more

Quite possibly the worst service I've seen in quite some time. Not only did take over 5 minutes just to place my order (and I was at the front of the line) but no one bothered to acknowledge that I was waiting. When I finally placed my order, the kid taking the order was poorly trained, did not know how to make change. When he asked for help from the manager, she obviously has no customer skills or training because she not only did not speak or look at me but when she went to the back office to get change, she took 5 minutes to casually talk to another employee rather than bring me my change. I was in a hurry and she gave no apology or acknowledgement of the lack of respect or courtesy toward a customer. When I tried to speak to her, she refused to talk to me and made a point to turn her back on me rather than try to offer an apology. She doesn't care about her job and this restaurant shows in its uncleanliness, disorganization, and terrible service. McDonalds could take a look at Chick Fil-A to see how to run a restaurant and provide awesome service. This McDonalds doesn't get it!!! read more

McDonald's - This is an example of a manager who doesn't care about customers, lacks any customer service and could care less about her job. - Burgers Near Me - Discovery Bay, California

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I'm pissed. I haven't eaten breakfast at McDonalds in a very very long time so had no idea what anything costs and was in a hurry so didn't bother to read the prices just ordered two egg mcmuffins and I forget the exact total but it was around $8. Not sure if this McDonalds has higher prices than others but when I looked online later to see what they cost because it seemed very high to me I found one cost only $2.78 so two does not equal around $8. Either this locations prices are outrageous or the cashier ripped me off, either way I won't be returning again and I will encourage my friends and family to do the same. Wishing no stars was an option. read more

Just read the reviews & completely agree! I thought I was maybe being too harsh but it turns out i'm not the only one who thinks the is the worst mcdonald's i've ever been to down to food preparation and staff. Not a single person greeted us, just took our money and gave us our food. Not only that but I suggest getting new speakers because I shouldnt have to say "That's it," 4 different times. Worst service i've ever received. Epitome of awful people. read more

This place is soooo slow !! 8 minutes to wait to order 10 minutes to get my food!! 2 happy meals and a mcpick if this wasn't the only fast food place for 10 miles I'd go somewhere else read more

McDonald's - Eh - Burgers Near Me - Discovery Bay, California

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If I could give no stars I would. I suggest to not go in the morning, as the customer service is horrific. The woman who usually works the second window won't even give you a chance to say hi before she throws your bag at you and slams the window without saying anything. Then refuses to let you speak to a manager. Then when you go inside and the manager tells you your not welcome there for confronting their terrible customer service! I've reported them to BBB. read more

Friendly drive through......Staff were actually in a good mood at 6am....Food was hot and our frappe was really good......Prices are a little higher than ours in Fremont but overall a good experience read more